Canon printer PIXMA iP8500 User Manual

Troubleshooting77
Te n  f la s h e sCannot print on 
both sides of the 
pageThe size of paper may not be compatible  with Automatic Duplex Printing. Pressing 
the  RESUME/CANCEL  button will discharge the paper, and restart printing from the 
front side of the next pape r. The reverse side will not be printed when an error 
occurs.
For detailed information on the paper compatible with Automatic Duplex Printing, 
refer to “Automatically Printing on Both Sides of the Page” in the 
User’s Guide.
Eleven...

Troubleshooting
78
An Error Message Appears on the Screen
ProblemPossible CauseTr y This
Writing Error/
Output Error/
Communication 
Error Printer is not ready Ensure that the 
POWER lamp lights green.
If the  POWER  lamp is off, turn the printer on.
The  POWER  lamp will flash green when the printer is initializing. Wait until the 
POWER  lamp stops flashing.
When the  POWER lamp is flashing orange, an error may occur in the printer. For 
details on how to resolve the error, refer to  “Handling Error...

Troubleshooting79
Writing Error/
Output Error/
Communication 
Error Printer port error Verify the printer port status.
1. Click Start, right-click  My Computer  and select Properties.
When using versions of Windows other than Windows XP, right-click  My 
Computer  on the desktop and select  Properties.
2. Click the  Hardware tab and click  Device Manager . Double-click Universal 
Serial Bus controllers , and USB Printing Support .
When using Windows Me, or Windows 98, click the  Device Manager tab....

Troubleshooting
80
“Error No.: 2001”*A specified period 
of time has elapsed 
without receiving a 
response from the 
digital camera/The 
digital camera or 
digital video 
camcorder 
connected is not 
compatible with 
this printerDisconnect the camera cable, press the 
RESUME/CANCEL button on the printer 
and reconnect the cable.
If the error is still unresolved, there is a possibility that you are using a digital 
camera or digital video camcorder that is not supported by this printer. Use a 
digital...

Troubleshooting81
Cannot Print Properly from the Digital Camera
The following are the possible errors that may occur when printing directly from a digital still 
camera or digital video camcorder*, and the countermeasures to eliminate them.
*Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera.
*To resume printing, you can press the  RESUME/CANCEL button on the printer instead of selecting  Continue.
Camera Error MessagePossible CauseTr y This...

Troubleshooting
82
zPictBridge or Canon Bubble Jet Direct  compatible digital cameras can be 
connected to your printer for direct printing.
z This section describes errors that are indicated on Canon-brand PictBridge- 
or Bubble Jet Direct-compatible cameras. The error messages and operations 
may vary depending on the camera you are using.
For errors on non-Canon PictBridge-compatible cameras, count the number of 
flashes the  POWER lamp on the printer makes and check for the cause of the 
error and...

Appendix83
Appendix
Installing the Printer Driver When Using Mac OS 9
When using Mac OS 9, install the printer driver following the procedure below.
Before installing the driver, disable all virus detection programs and 
automatically loading programs, or remove them from your system folder.
1Turn on your Mac and insert the Setup Software & User’s Guide CD-ROM.
2Open the  Mac OS 9 folder on the CD-ROM, then double–click the  Printer 
Driver  folder.
3Double-click the  Installer icon in the  Printer...

Appendix
84
14To ensure highest quality output, carry out Print Head alignment.
Refer to the Printer Driver Guide for Mac OS 9 located on the Setup 
Software & User’s Guide CD-ROM
 for instructions on how to align the 
Print Head. 

Appendix85
User’s Guide Table of Contents
Your printer’s electronic User’s Guide, located on the Setup Software and User’s Guide CD-
ROM
, offers detailed information on the following topics.
How to Use This Manual
How to Read This Manual
Safety Precautions
Printer Parts and Their Functions
Front View
Operation Panel
Rear View
Inside the Printer
Using the Sheet Feeder and the Cassette
Loading Paper
Changing the Paper Source
Further Printing Techniques
Printing Photographs
Automatically Printing on Both...

Appendix
86
Specifications
Printer
Printing resolution: 4800 x 2400 dpi. max.
Print speed *
* Print speed may vary with the content of the document and the processing speed of the host 
computer. Black printing (text pattern)
Max Speed (Custom Setting 5): 17 ppm
Standard: 5.3 ppm
Color printing 
Max Speed (Custom Setting 5): 15 ppm
Standard: 4.6 ppm
Photo printing (PR-101 A4)
Standard: 1.39 ppm
Print width: 203.2 mm max. (8.0 inches) (for Borderless Printing: 215.9 mm / 8.5 inches)
Resident print control...