Canon printer PIXMA iP8500 User Manual

Printing Maintenance57
Print Head Deep Cleaning
If print quality does not improve by standard  Print Head Cleaning, try Print Head Deep 
Cleaning , which is a more powerful process. Note that cleaning the Print Head causes waste 
ink to be absorbed in the waste ink absorber.  Print Head Deep Cleaning consumes more ink 
than standard Print Head Cleaning, so perform this procedure only when necessary.
Ensure that the Inner Cover is closed.
1Ensure that the printer is on.
2Open the printer properties dialog...

Printing Maintenance
58
Clicking Initial Check Items  displays the items to be checked before 
cleaning.
(5) When the confirmation message is displayed, click  OK. 
Print Head Deep Cleaning  starts when the POWER lamp starts blinking. 
Do not perform any other operation until the  Print Head Deep 
Cleaning  finishes. This takes about 90 seconds.
4Print the nozzle check pattern to check the Print Head condition.
See “Printing the Nozzle Check Pattern ” on page 49.
If a particular color is not printed...

Printing Maintenance59
1Ensure that the printer is on.
2Open the BJ Printer Utility  dialog box.
(1) Double-click the hard disk icon where the printer driver was installed, the 
Applications  folder, and then the  Utilities folder.
(2) Double-click the  Printer Setup Utility icon.
When using Mac OS X v.10.2, double-click the  Print Center icon.
(3) Select the name of your printer from the  Name list and click  Utility. 
When using Mac OS X v.10.2, select the name of your printer from the  Name list 
and...

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Do not perform any other operation until the Print Head Deep Cleaning 
finishes. This takes about 90 seconds.
Clicking  Initial Check Items  displays the items to be checked before 
cleaning.
Print Head Deep Cleaning  starts when the POWER lamp starts blinking. 
4Print the nozzle check pattern to check the Print Head condition.
See “Printing the Nozzle Check Pattern ” on page 49.
If a particular color is not printed properly, replace the ink tank of that color. See 
“ Replacing an...

Printing Maintenance61
Aligning the Print Head
This operation must be carried out when usin g the printer for the first time. Aligning the 
Print Head positions allows you to print without shifts in the color registration.
Print head alignment is performed either automatically or manually. This section deals with 
automatic Print Head alignment only.
z Ensure that the Inner Cover is closed.
Aligning the Print Head Without a Computer
z The Print Head can also be aligned from the printer itself. 
1. With...

Printing Maintenance
62
Clicking Check Setting  prints the current settings and finishes the print 
head alignment.
4If a message warning you not to perform other operations appears, click  OK.
5Check the printed pattern.
If the pattern is printed as shown below, and the Print Head is aligned automatically. 
The printer is now ready to use.
zIf the pattern is not printed successfully, open the Top Cover and Inner 
Cover, and ensure that the ink tanks are correctly installed.
z If the pattern is still not...

Printing Maintenance63
1With the printer on, load a sheet of  Letter-sized plain paper in the Sheet 
Feeder.
2Open the  BJ Printer Utility  dialog box.
(1) Double-click the hard disk icon where the printer driver was installed, the 
Applications  folder, and then the  Utilities folder.
(2) Double-click the  Printer Setup Utility icon.
When using Mac OS X v.10.2, double-click the  Print Center icon.
(3) Select the name of your printer from the  Name list and click  Utility. 
When using Mac OS X v.10.2,...

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zIf the pattern is not printed successfully, open the Top Cover and Inner 
Cover, and ensure that the ink tanks are correctly installed.
z If the pattern is still not printed successfully, refer to “Eleven flashes” 
in “Handling Error Messages ” on page 76.
z If results of Automatic Print Head Alignment are not satisfactory, refer 
to “Aligning the Print Head” in “Routine Maintenance” of the 
Users 
Guide
 and align the Print Head manually. 

Troubleshooting65
Troubleshooting
This section provides troubleshooting tips  for the most common printing problems. 
Troubleshooting usually falls into one of the following categories. 
z “Cannot Install the Printer Driver ” on page 66
z “The USB 2.0 Hi-speed Connection Does Not Work Properly ” on page 67
z “Print Quality is Poor or Contains Errors ” on page 68
z “Troubleshooting Printer Hardware ” on page 70
z “Paper Does Not Feed Properly ” on page 72
z “Paper Jams ” on page 73
z “Handling Error...

Troubleshooting
66
Cannot Install the Printer Driver
ProblemPossible CauseTr y This
Cannot Install the 
Printer DriverInstallation 
procedure not 
followed correctly Follow the Easy Setup Instructions packaged with your printer for proper printer 
driver installation.
If the installer was forced to be terminated due to an error, Windows may be 
unstable. Remove the CD-ROM from the CD -ROM drive and restart your computer. 
Reinstall the printer driver. If this problem persists, refer to your Windows...