Canon printer MAXIFY MB5020 User Manual
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Page 1041
4. Pull out the paper slowly. Note • Do not touch the inner parts of the machine. • If you cannot pull the paper out, try the following. • Turn the machine off and turn it back on. The paper may be ejected automatically. • Pull out the paper output tray. It becomes easy to pull out the paper. 5. Close the rear cover slowly. Close the rear cover then slide it to the right. Slide the rear cover so that the mark on the rear cover aligns with the mark on the machine. 6. Reload the paper, and tap OK on...
Page 1042
After clearing the paper jam error and tapping OK on the touch screen of the machine, then the machine resumes printing from the next page where the paper was jammed. As the page where the paper was jammed is not printed, reprint if necessary. When the paper is jammed while duplex printing or duplex copying is in progress, it is possible that the printing or copying order is not as you expect if you resume printing after clearing the paper jam error. In this case, cancel printing and reprint from the...
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2801Cause The document is jammed in the ADF. Action Remove the document following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the receivedfax or the unsent fax are stored in the machine's memory. Make sure that the machine has completed sending or receiving all the faxes before unplugging the power cord. If you unplug the power cord, all the faxes stored in the machine's memory are deleted. • If the original remains in...
Page 1044
5. Close the document feeder cover, then turn on the machine.When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center. Note • The document may not feed properly depending on the media type, or your environment, such aswhen the temperature and humidity are either too high or too low. In this case, reduce the...
Page 1045
In Other CasesMake sure of the following: Check1 Are there any foreign objects around the paper output slot? Check2 Are the rear cover attached properly? Check3 Is the paper curled? Load the paper after correcting its curl. 1045
Page 1046
1003Cause Possible causes include the following.• There is no paper in the cassette. • Paper is not loaded in the cassette properly. Action Take the corresponding actions below. • Load paper in the cassette. • Align the paper guides with the both edges of the paper when you load paper in the cassette. After carrying out the above measures, tap OK on the touch screen to dismiss the error. Note • If you want to cancel printing, press the machine's Stop button. 1046
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1200Cause The front cover is open. Action Close the front cover and wait for a while.Do not close it while you are replacing an ink tank.1047
Page 1048
1310Cause The size of paper may not be compatible with automatic duplex printing. Action The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure that the size of the paper loaded in the machine is correct. Tapping OK on the touch screen will eject the paper and restart printing from the front side of the next paper. The reverse side of the ejected sheet will not be printed.1048
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1575Cause Ink cannot be correctly detected. Action If an ink tank becomes empty, replace it. An ink tank cannot be replaced until it becomes empty. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.1049
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1600Cause Ink may have run out. Action Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, tap OK on the machine with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition. Since the information contained in the fax may be lost if it is printed in this condition, the received fax will not be printed and will be stored in...