Canon printer MAXIFY MB2320 User Manual
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Page 931
The Machine Cannot Be Detected in the Wired LAN Check1 Make sure that the machine is turned on. Check2 Is Change LAN in LAN settings under Device settings set to Disable LAN ? LAN settings Check3 Make sure that the LAN cable is connected properly. Make sure that the machine is connected to the router with the LAN cable. If the LAN cable is loose, connect the cable properly. If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router. 931
Page 932
Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Machine Was Forgotten Checking Information about the Network Packets Are Sent Steadily How to Restore the Machine's Network Settings to Factory Default 932
Page 933
Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) How to Set an Encryption Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer. Make sure that the computer and the access point can...
Page 934
Either TKIP (basic encryption) or AES (secure encryption) is selected automatically for the dynamic encryption method. For details, see Changing the WPA/WPA2 Detailed Settings . Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2- Personal). 934
Page 935
The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Search Screen "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the machine which has already been set up to use via a network. Enter the...
Page 936
Security is not configured on the access point. The machine can still be used, so continue the setupprocedure to complete it. Important • If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party. 936
Page 937
The Administrator Password Set to the Machine Was Forgotten Initialize the machine settings. Select Reset all , then the administrator password reverts to the default. Reset setting After initializing the machine settings, perform setup with the Setup CD-ROM or perform it according to the instructions on our website. 937
Page 938
Checking Information about the Network Checking the IP Address or the MAC Address of the Machine Checking the IP Address or the MAC Address of the Computer Checking If the Computer and the Machine, or Computer and the Access Point Can Communicate Checking the Network Setting Information Checking the IP Address or the MAC Address of the Machine To check the IP address or the MAC address of the machine, display the network setting information using the operation panel of the machine or print out the...
Page 939
To check that communication is available, perform the ping test.1. Select Command Prompt as shown below. • In Windows 8.1 or Windows 8, select Command Prompt from the Start screen. If Command Prompt is not displayed on the Start screen, select the Search charm, then search for " Command Prompt ". • In Windows 7, Windows Vista, or Windows XP, click Start > All Programs > Accessories > Command Prompt . 2. Type the ping command and the IP address of the target machine or the target access...
Page 940
Packets Are Sent Steadily While IJ Network Scanner Selector EX is enabled, it periodically transmits packets to check whether it can communicate with the machine over the network. When using the computer in a network environment other than the one used to set up the machine, disable IJ Network Scanner Selector EX. To disable IJ Network Scanner Selector EX, right-click the icon on the notification area on the desktop, then select Disable Canon IJ Network Scanner Selector EX . 940