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Canon printer imageCLASS MF249dw User Manual

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Page 591

PaperCreasesorCurls
1469-09L
Paper Creases
Ispaperloadedcorrectly?
	 If paper is not loaded below the load limit guide or is loaded obliquely, it may crease.
LoadingPaper(P.45)
Areyouusingpaperthathasabsorbedmoisture?
	 Replace with appropriate paper.
LoadingPaper(P.45)
Areyouusingappropriatepaper?
	 Check usable paper, and replace with appropriate paper.
Paper(P.650)
	 If the problem persists after using appropriate paper, change the setting for .
SpecialProcessing(P.525)...

Page 592

SpecifyingPaperSizeandType(P.56)
	 If  using  plain  paper  (16  to  23  lb  Bond  (60  to  89  g/mt)),  making  the  following  change  in  the  printer  driver
may solve the problem.
[Page Setup] tab 
 [Paper Type]  [Plain L [60-89 g/m2]]
	 If  the  use  of  the  appropriate  paper  does  not  solve  the  problem,  change  the  setting  for  .
SpecialProcessing(P.525)
Troubleshooting
584       

Page 593

PaperIsFedIncorrectly
1469-09R
Printouts Are Skewed
Dothepaperguidesalignwiththeedgesofthepaper?
	 If the paper guides are too loose or too tight, the printouts are skewed.
LoadingPaper(P.45)
Isthepapersourcethemanualfeedslot?
	 Load the paper into the paper drawer.
LoadingPaperinthePaperDrawer(P.47)
Areyouprintingoncurledenvelopes?
	 Uncurl the envelopes, and print again.
LoadingEnvelopes(P.52)
Paper Is Not Fed/Two or More Sheets Are Fed Together...

Page 594

LoadingPaper(P.45)
	 Check whether mixed sizes and types of paper are loaded together.
Paper Jams Frequently with 2-Sided Printing (MF249dw / MF247dw)
Doespaperjamfrequentlyespeciallywithlightweightpaperorcurledpaper
during2-sidedprinting? 	Set  to .
SpecialProcessing(P.525)
Troubleshooting
586       

Page 595

WhenaProblemCannotBeSolved
1469-09S
If a problem cannot be resolved, contact the following:
Donotdisassembleorrepairthemachineyourself
If you disassemble or repair the machine yourself, it may not be covered by warranty.
CustomerSupport(U.S.A.)
If you cannot solve a problem by referring to the information in this chapter, contact the Canon Customer Care
Center at 1-800-OK-CANON, Monday through Friday, between 8:00 A.M. and 8:00 P.M. EST. On-line support is available 24 hours a day at...

Page 596

Maintenance
Maintenance.....................................................................................................................................................  589
CleaningtheMachine .......................................................................................................................................  590
Exterior  ............................................................................................................................................................

Page 597

Maintenance
1469-09U
This chapter describes upkeep of the machine, including how to clean the machine and initialize settings.
	C Basic Cleaning 
CleaningtheMachine(P.590)
	 The machine becomes dirty Exterior(P.591)
	 Smudge marks appear on originals or printouts 
PlatenGlass(P.592)     
Feeder(P.595)
	 Streaks appear on printouts 
FixingAssembly(P.596)
	 The interior of the machine becomes dirty 
MachineInterior(P.597)
	CReplacing Toner Cartridges
	 If you want to check the remaining...

Page 598

CleaningtheMachine
1469-09W
Regularly clean the machine to prevent deterioration in printing quality and to ensure that you use it safely and easily. Carefully read the safety instructions before you start cleaning. 
MaintenanceandInspections(P.9)
WheretoClean
  Exterior of the machine and ventilation slots
Exterior(P.591)
  Rollers inside the feeder
Feeder(P.595)
  Interior of the machine and  4xing assembly
FixingAssembly(P.596)
MachineInterior(P.597)
  Platen glass and the underside of...

Page 599

Exterior
1469-09X
Regularly wipe the exterior of the machine, especially around the ventilation slots, to keep the machine in good condition.
Ventilation slots are provided only on MF249dw / MF247dw.
1TurnOFFthemachine,andunplugthepowercordfromtheACpoweroutlet.
	 When you turn OFF the machine, data that is waiting to be printed is deleted. Fax documents that were
received by using the Memory Reception function, faxes that are waiting to be sent, and reports that are automatically printed...

Page 600

PlatenGlass
1469-09Y
Regularly wipe off the dust from the platen glass and the underside of the feeder to prevent smudges to be printed on
documents or printouts.
Scanningareacleaning
To display a message when soiling is detected on the scanning area, set
 to . 
1TurnOFFthemachine,andunplugthepowercordfromtheACpoweroutlet.
	 When you turn OFF the machine, data that is waiting to be printed is deleted. Fax documents that were
received by using the Memory Reception function, faxes that are...
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