Canon printer imageCLASS MF249dw User Manual

Donotforciblyremovethejammeddocumentorpaperfromthemachine
Forcibly removing the paper may damage parts. If you are not able to remove the paper, contact your local
authorized Canon dealer or the Canon help line.
WhenaProblemCannotBeSolved(P.587)
Document Jams in the Feeder (MF249dw)
If there are documents placed in the feeder, remove them  4rst. Then, follow the procedure below.
1Removethejammeddocumentfromthefeedercover.1Open the feeder cover.2Move the lever to unlock.3Gently...

2Gently pull out the document.3Close the inner cover.
3Returntheleverbackinplace,andclosethefeedercover.
Document Jams in the Feeder (MF247dw / MF236n)
If there are documents placed in the feeder, remove them  4rst. Then, follow the procedure below.
1Openthefeedercover.Troubleshooting
544 

2Gentlypulloutthedocument.3Closethefeedercover.
Paper Jams inside the Machine
1Removethetonercartridge.1Lift the operation panel.
The operation panel cannot be opened if the feeder is not completely closed. Forcing the operation panelup may cause damage.
2Open the toner cover by the grip at the front right of the toner cover.3Remove the toner cartridge.
Troubleshooting
545 

2Gentlypulloutthedocument.3Checkwhetherpaperisjammedinsidethepaperexitguide.1Pull out toward you while pressing the button () to open the paper exit guide.
 
2Gently pull out the document.3Close the paper exit guide.
4Checkwhetherpaperisjammedinsidethemachine.Troubleshooting
546 

1Gently pull out any paper between the 4xing assembly () and roller () until you can see the edge of
the paper.2Once the edge of the paper is visible, pull it out slowly.
5Checkwhetherpaperisjammedinthemanualfeedslotorpaperdrawer.1Slowly pull out any paper in the manual feed slot.2Open the paper cover and remove any loaded paper.
 
3Gently pull out the document.
Troubleshooting
547 

4Load paper and close the paper cover.	For MF236n, proceed to step 7.
6Checkwhetherpaperisjammedinsidetherearcover.1Open the rear cover.2Gently pull out the document.3Close the rear cover.
7Installthetonercartridge.
	Align the right and left projections () with the toner cartridge guides, and push securely all the way in.
Troubleshooting
548 

8Closethetonercover,andlowertheoperationpanel.IfyoucannotclosethetonercoverMake sure that the toner cartridge is inserted properly. Forcing it closed may cause damage.
Troubleshooting
549 

WhenanErrorMessageAppears
1469-099
If you cannot send a fax or the memory is full, or you encounter operation problems, a message appears on the display. Find out more information about messages in the following list.
A counterfeit or non-Canon cartridge may be in use. The amount remaining
in the cartridge cannot be displayed correctly.
YoumightnotbeusingaCanongenuinetonercartridge.
	We recommend Canon genuine toner cartridges as replacement toner cartridges.
Consumables(P.659)
Cannot...

SettingUpConnectionbySpecifyingDetailedSettings(P.329)
Awirelessroutercouldnotbedetectedduetosettingproblemsofthenetworktobeconnected.
	Check whether the machine is properly installed and ready to connect to the network.
Installation/SettingsProblems(P.567)
	 If the problem persists, check the security settings of the wireless router.
Cannot import. A  4le error has been detected.
Importingtheaddressbookfailed.
	Check the USB cable connecting the machine to a computer.
	...

Cannot specify a group.
GroupDialwasspecL4edasadestinationafterpressing.
	 Once  you  tap  ,  you  cannot  specify  destinations  in  Group  Dial.  Tap    on  the   screen, and specify destinations to send fax documents without tapping .
Cannot use Google Cloud Print. Server authentication failed.
CloudPrintcouldnotperformserverauthentication,orcouldnotacquireinformationforregistration.
	Check whether the date and time settings are correctly  speci4ed....