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Canon printer Color imageCLASS MF8350Cdn User Manual

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Page 141

9-11
Troubleshooting
  If  Appears  
 The message appears when the paper size specifi ed in , *, or  in the  
menu is diff   erent from the size of the paper loaded in the paper cassette or multi-purpose tray. If the message appears, perform the 
following operations. 
 * Cassette 2 (optional) can be used only for MF8350Cdn. 
 Change the  menu according to the size of the loaded paper. 
 After canceling a job, see  "Setting a Paper Size and Type" ( →
P.2-16) , and then change .   
    IMPORTANT...

Page 142

9-12
Troubleshooting
 Troubleshooting                 
 If problems occur during use of the machine, check the following items before requesting service, and then take appropriate action. 
  
 Check the Following First 
 Is the power switch turned ON?   
 Check that the power cord is securely plugged into the machine and into the wall outlet.  
 Check if electricity is supplied from the power cord. Use another power cord or check if the cord is broken using a voltmeter.  
 Turn ON the main power switch....

Page 143

9-13
Troubleshooting
 Is  a  message  displayed  on  the  display?           
 Check if an error message appears on the display of the operation panel. 
  "Display Messages" (→
P.9-9)  
 Print the transmission management report to check if an error occurs. 
 e-Manual  →
 Basic Operation  →
 Printing a List  →
 Printing a Fax Activity Report  
 If there is no problem    
   
 Is the telephone line connected or confi  gured properly? 
 Check that the telephone cable is correctly connected. Check...

Page 144

9-14
Troubleshooting
  If a Pow er Failure Occurs  
 The machine cannot be used while power supply is cut off . 
 The fax function during a power failure   Documents cannot be sent or received. 
 You may not be able to make a call using the external telephone. However, the above varies depending on your telephone. 
 You may be able to get a call using the external telephone. However, the above varies depending on your telephone. 
  
    IMPORTANT  
 Data storage for when power supply is cut off...

Page 145

9-15
Troubleshooting
  If You Ca nnot Solve a Problem  
Customer Support (U.S.A.)
If you cannot solve the problem after having referred to the information in this chapter, contact Canon Customer Care Center at 
1-800-OK-CANON Monday through Friday between the hours of 8:00 A.M. to 8:00 P.M. EST. On-line support is also available 24 hour s 
a day at the website http://www.canontechsupport.com.
Please have the following information ready when you contact Canon: Product name (Color imageCLASS...

Page 146

9-16
Troubleshooting
Customer Support (Canada)
Canon Canada Inc., off  ers a full range of customer technical support options*:
* Support program specifi  cs are subject to change without notice.
For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and answers to frequently 
asked questions, visit 
http://www.canon.ca/ 
 Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays) for products still under warranty...

Page 147

Chapter
 10
10-1
 You can set or change machine functions from the setting menu according to your purpose. 
Setting Menu List  10-2
Printing a User Data List  10-2
Contents of the Setting Menu  10-2
   Registering/Setting  the  Various  Functions   

Page 148

10-2
Registering/Setting the Various Functions
  Setting  Menu  List       
 To see the contents of current settings, print out user's data list. 
 
OK
Report
Keys to be used for this operation
 
  1     Press [] (Report). 
  2    Select  with [] or [], and 
then press [OK]. 
  
  3    [Select  with [] or [], and then 
press [OK]. 
  4    Make sure that the paper is loaded, and then  press [OK]. 
 Load the paper indicated in the display. 
 
Supported paper:
Size: A4, LTR
Type: P1/2, Rec, Clr
OK...

Page 149

10-3
Registering/Setting the Various Functions
Coded DialMax 16 Char.
Address Book
12
Press [FAX].
Press [Address Book].
The address book is displayed.
Press [ ] to select [ ], and then press [OK].
23
1
34
4
Menu
12
Press [Menu].
The setting menu is displayed.
2
Select Paper/Settings
12
Press [Select Paper/Settings].
The paper selection screen is displayed.
Press [ ] to select [Paper Settings], and then press [OK].
1
2
3
3
Fax
Name
Coded Dial:Registration No. Max 40
Destination
Max 16 characters
Group...

Page 150

10-4
Registering/Setting the Various Functions
On
P.6-22
P.6-24
P.6-24
P.6-24
P.6-24
P.6-22
P.6-22
P.6-22
P.6-22
P.6-23
P.6-23
P.6-23
P.6-24
P.6-25
P.6-25
P.6-25
P.1-12
Change DefaultsCD-ROM
Copy SettingsAuto Size DetectionCD-ROM
Printer SettingsTimer Settings
Change DefaultsCD-ROM
Memory Media Settings
French
Spanish
English
Portuguese
French
Spanish
English
Portuguese
LanguageCD-ROM
Remote UI LanguageCD-ROM
Auto
Manual
Cursor MovementCD-ROM
Sound Volume Control
Common Settings
Copy Settings
Memory...
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