Canon Powershot Elph 330 Hs User Guide

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Preliminary Notes and 
Legal Information
Contents: Basic 
OperationsCamera Basics
Auto Mode/Hybrid 
Auto Mode
Other Shooting 
Modes
Playback Mode
Wi-Fi Functions
Setting Menu
Appendix
Index
Basic Guide
P Mode
Cover 
Advanced Guide
8Accessories
•	 Not all of your DPOF settings may be applied in printing by the 
printer or photo development service, in some cases.
•	 [
] may be displayed on the camera to warn you that the memory 
card has print settings that were configured on another camera. 
Changing the print settings using this camera may overwrite all 
previous settings.
•	 Setting [Date] to [On] may cause some printers to print the date 
twice.
•	 Specifying [Index] will prevent you from choosing [On] for both [Date] a\
nd [File 
No.] at the same time.
•	 The date is printed in a format matching setting details in [Date/Time] on the 
[3] tab, accessible by pressing the < n> button (=
  14).
•	 Index printing is not available on some Canon-brand PictBridge-compatibl\
e 
printers (sold separately).
Still Images
Setting Up Printing for Individual Images
1 Choose [Select Images & Qty.].
zzPress the  button, choose 
[Select Images & Qty.] on the [2] tab, 
and then press the  button.
2 Choose an image.
zzPress the  buttons to choose an 
image, and then press the < m> button.
XXYou can now specify the number of 
copies.
zzIf you specify index printing for the image, 
it is labeled with a [] icon. To cancel 
index printing for the image, press the 
 button again. [
] is no longer 
displayed.
3 Specify the number of prints.
zzPress the  buttons to specify 
the number of prints (up to 99).
zzTo set up printing for other images and 
specify the number of prints, repeat steps 
2 – 3.
zzPrinting quantity cannot be specified for 
index prints. You can only choose which 
images to print, by following step 2.
zzWhen finished, press the  button 
to return to the menu screen.
 
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Preliminary Notes and 
Legal Information
Contents: Basic 
OperationsCamera Basics
Auto Mode/Hybrid 
Auto Mode
Other Shooting 
Modes
Playback Mode
Wi-Fi Functions
Setting Menu
Appendix
Index
Basic Guide
P Mode
Cover 
Advanced Guide
8Accessories
Still Images
Setting Up Printing for a Range of Images
zzFollowing step 1 in “Setting Up Printing 
for Individual Images” ( =  151),  choose 
[Select Range] and press the < m> 
button.
zzFollow steps 2 – 3 in “Selecting a Range” 
(=  94) to specify images.
zzPress the  buttons to choose 
[Order], and then press the  button.
Still Images
Setting Up Printing for All Images
zzFollowing step 1 in “Setting Up Printing 
for Individual Images” ( =  151),  choose 
[Select All Images] and press the  
button.
zzPress the  buttons to choose 
[OK], and then press the  button.
Still Images
Clearing All Images from the Print List
zzFollowing step 1 in “Setting Up Printing 
for Individual Images” ( =  151),  choose 
[Clear All Selections] and press the < m> 
button.
zzPress the  buttons to choose 
[OK], and then press the  button.
Still Images
Printing Images Added to the Print List (DPOF)
zzWhen images have been added to the 
print list (=  150 – 152), the screen 
at left is displayed after you connect 
the camera to a PictBridge-compatible 
printer. Press the  buttons to 
choose [Print now], and then simply press 
the  button to print the images in the 
print list.
zzAny DPOF print job that you temporarily 
stop will be resumed from the next image.
 
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Preliminary Notes and 
Legal Information
Contents: Basic 
OperationsCamera Basics
Auto Mode/Hybrid 
Auto Mode
Other Shooting 
Modes
Playback Mode
Wi-Fi Functions
Setting Menu
Appendix
Index
Basic Guide
P Mode
Cover 
Advanced Guide
8Accessories
Still Images
Adding Images to a Photobook
Photobooks can be set up on the camera by choosing up to 998 images 
on a memory card and importing them into the included software on your 
computer, where they are stored in their own folder. This is convenient 
when ordering printed photobooks online or printing photobooks with your\
 
own printer.
Choosing a Selection Method
zzPress the  button, choose 
[Photobook Set-up] on the [1] tab, and 
then choose how you will select images.
•	 [] may be displayed on the camera to warn you that the memory 
card has print settings that were configured on another camera. 
Changing the print settings using this camera may overwrite all 
previous settings.
•	 After importing images to your computer, also refer to the Software Guide 
(=  19) and the printer manual for further information.
Still Images
Adding Images Individually
1 Choose [Select].
zzFollowing the procedure in “Choosing 
a Selection Method” ( =  153),  choose 
[Select] and press the  button.
2 Choose an image.
zzPress the  buttons to choose an 
image, and then press the < m> button.
XX[] is displayed.
zzTo remove the image from the photobook, 
press the  button again. [] is no 
longer displayed.
zzRepeat this process to specify other 
images.
zzWhen finished, press the  button 
to return to the menu screen.
 
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Preliminary Notes and 
Legal Information
Contents: Basic 
OperationsCamera Basics
Auto Mode/Hybrid 
Auto Mode
Other Shooting 
Modes
Playback Mode
Wi-Fi Functions
Setting Menu
Appendix
Index
Basic Guide
P Mode
Cover 
Advanced Guide
8Accessories
Still Images
Adding All Images to a Photobook
zzFollowing the procedure in “Choosing 
a Selection Method” ( =  153),  choose 
[Select All Images] and press the  
button.
zzPress the  buttons to choose 
[OK], and then press the  button.
Still Images
Removing All Images from a Photobook
zzFollowing the procedure in “Choosing 
a Selection Method” ( =  153),  choose 
[Clear All Selections] and press the < m> 
button.
zzPress the  buttons to choose 
[OK], and then press the  button.
 
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Preliminary Notes and 
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Contents: Basic 
OperationsCamera Basics
Auto Mode/Hybrid 
Auto Mode
Other Shooting 
Modes
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Index
Basic Guide
P Mode
Cover 
Advanced Guide
9Appendix
Appendix
Helpful information when using the camera
9
4
Troubleshooting ..................... 156
On-Screen Messages
 ............. 159
On-Screen Information
 .......... 162 Functions and Menu Tables
 ..
164
Handling Precautions
 ............ 170
Specifications
 ......................... 171
 
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Preliminary Notes and 
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Contents: Basic 
OperationsCamera Basics
Auto Mode/Hybrid 
Auto Mode
Other Shooting 
Modes
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Index
Basic Guide
P Mode
Cover 
Advanced Guide
9Appendix
Troubleshooting
If you think there is a problem with the camera, first check the following. 
If the items below do not solve your problem, contact a Canon Customer 
Support Help Desk.
Power
Nothing happens when the power button is pressed.
•	 Confirm that the battery is charged ( =  11).
•	 Confirm that the battery is inserted facing the correct way ( =  12).
•	 Confirm that the memory card/battery cover is fully closed ( =  13).
•	 Dirty battery terminals reduce battery performance. Try cleaning the terminals with a 
cotton swab and reinserting the battery a few times.
The battery is depleted quickly.•	Battery performance decreases at low temperatures. Try warming the battery a little 
by putting it in your pocket, for example, ensuring that the terminals d\
o not touch any 
metal objects.
•	 If these measures do not help and the battery is still depleted soon aft\
er charging, it 
has reached the end of its life. Purchase a new battery.
The lens is not retracted.•	Do not open the memory card/battery cover while the camera is on. Close the cover , 
turn the camera on, and then turn it off again (=  13).
The battery is swollen.•	 Battery swelling is normal and does not pose any safety concerns. However , if battery 
swelling prevents the battery from fitting in the camera, contact a Canon Customer 
Support Help Desk.
Display on a TV
Camera images look distorted or not displayed on a TV ( =  145).
Shooting
Cannot shoot.
•	In Playback mode ( =  15), press the shutter button halfway ( =  27).
Strange display on the screen under low light ( =  27).
Strange display on the screen when shooting.
Note that the following display problems are not recorded in still image\
s but are 
recorded in movies.
•	 The screen may flicker and horizontal banding may appear under fluorescent or LED 
lighting.
No date stamp is added to images.•	Configure the [Date Stamp ] setting (=  133). Note that date stamps are not 
added to images automatically, merely because you have configured the [Date/Time] 
setting (=
  41).
•	 Date stamps are not added in shooting modes ( =  168) in which this setting cannot 
be configured ( =  41). 
[h]	flashes	on	the	screen	when	the	shutter	button	is	pressed,	and	shooting is not possible ( =  35).
[
] is displayed when the shutter button is pressed halfway (=  40).•	 Set [IS Mode] to [Continuous] (=  82).
•	 Set the flash mode to [h] (=  80).
•	 Increase the ISO speed (=  71).
•	 Mount the camera on a tripod or take other measures to keep it still. In this case, you 
should set [IS Mode] to [Off] (=
  82).
Shots are out of focus.•	Press the shutter button halfway to focus on subjects before pressing it all the way 
down to shoot (=  27).
•	 Make sure subjects are within focusing range ( =  173).
•	 Set [AF-assist Beam] to [On] ( =  51).
•	 Confirm that unneeded functions such as macro are deactivated.
•	 Try shooting with focus lock or AF lock (=
  78, 79).
No AF frames are displayed and the camera does not focus when the 
shutter button is pressed halfway.
•	To have AF frames displayed and the camera focus correctly, try composing the 
shot with higher-contrast subject areas centered before you press the shutter button 
halfway. Otherwise, try pressing the shutter button halfway repeatedly.
 
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Preliminary Notes and 
Legal Information
Contents: Basic 
OperationsCamera Basics
Auto Mode/Hybrid 
Auto Mode
Other Shooting 
Modes
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Index
Basic Guide
P Mode
Cover 
Advanced Guide
9Appendix
Subjects in shots look too dark.•	 Set the flash mode to [h] (=  80).
•	 Adjust brightness by using exposure compensation ( =  69).
•	 Adjust contrast by using i-Contrast ( =  71, 103).
•	 Use AE lock or spot metering (=  70).
Subjects	look	too	bright,	highlights	are	washed-out.•	Set the flash mode to [!] (=  40).
•	 Adjust brightness by using exposure compensation ( =  69).
•	 Use AE lock or spot metering (=  70).
•	 Reduce the lighting on subjects.
Shots	look	too	dark	despite	the	flash	firing	(=  35).•	 Shoot within flash range ( =  172).
•	 Increase the ISO speed (=  71).
Subjects	in	flash	shots	look	too	bright,	highlights	are	washed-out.•	Shoot within flash range ( =  172).
•	 Set the flash mode to [!] (=  40).
White	dots	or	similar	image	artifacts	appear	in	flash	shots.•	This is caused by light from the flash reflecting off dust or airborne particles.
Shots look grainy.•	Lower the ISO speed (=  71).
•	 High ISO speeds in some shooting modes may cause grainy images ( =  56).
Subjects are affected by red-eye (=  48).•	Set [Red-Eye Lamp] to [On] (=  52) to activate the red-eye reduction lamp 
(=  4) in flash shots. Note that while the red-eye reduction lamp is on (for about 
one second), it is not possible to shoot, because the lamp is counteracting red-eye. 
For best results, have subjects look at the red-eye reduction lamp.  Also try increasing 
the lighting in indoor scenes and shooting at closer range.
•	 Edit images using red-eye correction ( =
  103).
Recording	to	the	memory	card	takes	too	long,	or	continuous	shooting	is slower.
•	Use the camera to perform low-level formatting of the memory card ( =  137).
Shooting settings or FUNC. menu settings are not available.•	Available setting items vary by shooting mode. Refer to “Functions Available in Each 
Shooting Mode”, “FUNC. Menu”, and “Shooting Menu” ( =  164 – 167).
The Babies or Children icon does not display.•	The Babies and Children icons will not display if the birthday is not set in face 
information ( =  42). If the icons still do not display even when you set the birthday , 
re-register face information ( =  42), or make sure that the date/time are set 
correctly (=  133).
Shooting Movies
The	elapsed	time	shown	is	incorrect,	or	recording	is	interrupted.•	 Use the camera to format the memory card, or switch to a card that supports high-
speed recording. Note that even if the elapsed time display is incorrect, the length 
of movies on the memory card corresponds to the actual recording time ( =
  136,  172).
[] is displayed and shooting stops automatically.The camera’s internal memory buffer filled up as the camera could not record to the 
memory card quickly enough. Try one of the following measures.
•	Use the camera to perform low-level formatting of the memory card ( =
  137).
•	 Lower the image quality ( =  49).
•	 Switch to a memory card that supports high-speed recording ( =  172).
Zooming is not possible.•	Zooming is not possible when shooting movies in [] (=  58) and [] (=  67) 
modes.
Subjects look distorted.•	 Subjects that pass in front of the camera quickly may look distorted.  This is not a 
malfunction.
 
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Preliminary Notes and 
Legal Information
Contents: Basic 
OperationsCamera Basics
Auto Mode/Hybrid 
Auto Mode
Other Shooting 
Modes
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Index
Basic Guide
P Mode
Cover 
Advanced Guide
9Appendix
Playback
Playback is not possible.•	 Image or movie playback may not be possible if a computer is used to rename files or 
alter the folder structure. Refer to the Software Guide  (=  19) for details on folder 
structure and file names.
Playback	stops,	or	audio	skips.•	 Switch to a memory card that you have performed low-level formatting on with the 
camera (=  137).
•	 There may be brief interruptions when playing movies copied to memory cards that 
have slow read speeds.
•	 When movies are played on a computer, frames may be dropped and audio may skip 
if computer performance is inadequate.
Sound is not played during movies.•	Adjust the volume ( =  84) if you have activated [Mute] (=  133) or the sound in 
the movie is faint.
•	 No sound is played for movies shot in [
] (=  58) or [] (=  67)  mode 
because audio is not recorded in these modes.
Memor y Card
The memory card is not recognized.•	 Restart the camera, with the memory card in it (=  12).
Computer
Cannot transfer images to a computer.When attempting to transfer images to the computer via a cable, try redu\
cing the 
transfer speed as follows.
•	Press the  button to enter Playback mode. Hold the < n> button down as 
you press the  and < m
> buttons at the same time. On the next screen, press 
the  buttons to choose [B], and then press the  button.
Wi-Fi
Cannot access the Wi-Fi menu by pressing the < o> button.•	The Wi-Fi menu is not available in Shooting mode. Switch to Playback mode and try 
again.
•	 In Playback mode, the Wi-Fi menu cannot be accessed during detailed information 
display, magnified display, or index display. Switch to single-image display and a 
viewing mode other than detailed information display. Similarly, the Wi-Fi menu 
cannot be accessed during filtered image display according to specified conditions. 
Cancel the playback state of the image in image search mode.
•	 The Wi-Fi menu cannot be accessed while the camera is connected to a printer , 
computer, or TV via a cable. Disconnect the cable.
Cannot add a device/destination.•	 A total of 20 items of connection information can be added to the camera. Erase 
unneeded connection information from the camera first, and then add new devices/
destinations ( =
  129).
•	 To add Web services to send images to, install CameraWindow and complete the 
settings in CameraWindow ( =
  112).
•	 To add a smartphone as a device, first install the dedicated application 
CameraWindow on your smartphone.
•	 To add a computer as a device, first install the included software CameraWindow 
on the computer. Also check your computer and Wi-Fi environment and settings 
(=
  118, 120).
•	 Do not use the camera near sources of Wi-Fi signal interference, such as microwave 
ovens, Bluetooth devices, or other equipment operating on the 2.4 GHz band.
•	 Bring the camera closer to the other device you are trying to connect to (such as the 
access point), and make sure there are no objects between the devices.
Cannot send images.•	The destination device has insufficient storage space. Increase the storage space on 
the destination device and resend the images.
•	 The write-protect tab of the memory card in the destination camera is set to the 
locked position. Slide the write-protect tab to the unlocked position.
 
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Preliminary Notes and 
Legal Information
Contents: Basic 
OperationsCamera Basics
Auto Mode/Hybrid 
Auto Mode
Other Shooting 
Modes
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Index
Basic Guide
P Mode
Cover 
Advanced Guide
9Appendix
Cannot resize images for sending.•	 Images cannot be resized to be bigger than the resolution setting of their original size.
•	 Movies cannot be resized.
Images take a long time to send./The Wi-Fi connection is disrupted.•	Multiple images may take a long time to send. Try resizing the image to [] or [] 
to reduce sending time ( =  126).
•	 Movies may take a long time to send.
•	 Do not use the camera near sources of Wi-Fi signal interference, such as microwave 
ovens, Bluetooth devices, or other equipment operating on the 2.4 GHz band. Note 
that images may take a long time to send even when [
] is displayed.
•	 Bring the camera closer to the other device you are trying to connect to (such as the 
access point), and make sure there are no objects between the devices.
•	 When sending images to a computer from a memory card with a large amount\
 
of images (approximately 1,000), the connection may be disrupted. Import any 
necessary images to a computer, and then reduce the number of images on the 
memory card by erasing unnecessary images.
Want to erase Wi-Fi connection information before disposing of the 
camera or giving it to someone else.
•	Reset the Wi-Fi settings (=  131).
On-Screen Messages
If an error message is displayed, respond as follows.
No memory card
•	The memory card may be inserted facing the wrong way. Reinsert the memory card 
facing the correct way (=  13).
Memory card locked•	The write-protect tab of the memory card is set to the locked position. Switch the 
write-protect tab to the unlocked position ( =  12).
Cannot record!•	Shooting was attempted without a memory card in the camera. To shoot, insert a 
memory card facing the correct way ( =  13).
Memory card error (=  137)•	If the same error message is displayed even after you have formatted a s\
upported 
memory card (=  2) and have inserted it facing the correct way, contact a Canon 
Customer Support Help Desk ( =  13).
Insufficient	space	on	card•	There is not enough free space on the memory card to shoot ( =  31, 54, 68) 
or edit images ( =  100 – 103). Either erase unneeded images ( =  96) or insert a 
memory card with enough free space ( =  12).
Charge the battery (=  11 )
No Image.
•	 The memory card does not contain any images that can be displayed.
Protected! (=  93)
Unidentified
	Image/Incompatible	JPEG/Image	too	large./Cannot	play	back MOV/Cannot play back MP4
•	 Unsupported or corrupt images cannot be displayed.
•	 It may not be possible to display images that were edited or renamed on \
a computer, 
or images shot with another camera.
 
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Preliminary Notes and 
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Contents: Basic 
OperationsCamera Basics
Auto Mode/Hybrid 
Auto Mode
Other Shooting 
Modes
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Index
Basic Guide
P Mode
Cover 
Advanced Guide
9Appendix
Cannot	magnify!/Cannot	play	back	this	content	in	Smart	Shuffle/
Cannot rotate/Cannot modify image/Cannot modify/Cannot assign to 
category/Unselectable
	image./No	identification	information
•	 The following functions may be unavailable for images that were renamed or already 
edited on a computer, or images shot with another camera. Note that starred (*) 
functions are not available for movies.   
Magnify* (=
  91), Smart Shuffle* (=  92), Rotate (=  98), Edit* (=  100  –  103), Print List* (=  150), Photobook Set-up* ( =  153), and Edit ID Info* (=  90).
•	 Grouped images cannot be processed ( =  66).
Invalid selection range•	When specifying a range for image selection ( =  94, 97), you attempted to 
choose an initial image that was after the final image, or vice-versa.
Exceeded	selection	limit•	 More than 998 images were selected for Print List ( =  150) or Photobook Set-up 
(=  153). Choose 998 images or less.
•	 Print List (=  150) or Photobook Set-up ( =  153) settings could not be saved 
correctly. Reduce the number of selected images and try again.
•	 You attempted to choose more than 500 images in Protect ( =
  93), Erase 
(=  96), Favorites (=  99), Print List (=  150), or Photobook Set-up ( =  153).
Communication error•	An excessive amount of images (approx. 1,000) on the memory card prevented 
printing or image transfer to a computer. To transfer the images, use a commercially 
available USB card reader. To print, insert the memory card directly into the printer 
card slot.
Naming error!•	The folder could not be created or images could not be recorded, because the highest 
supported folder number (999) for storing images on the card has been reached and 
the highest supported image number (9999) for images in folders has been reached. 
In the [3] menu, change [File Numbering] to [Auto Reset] (=
  137), or format the 
memory card (=  136).
Lens	Error•	 This error may occur if the lens is held while it is moving, or when the camera is used 
in dusty or sandy locations.
•	 Frequent display of this error message may indicate camera damage. In this case, 
contact a Canon Customer Support Help Desk.
A camera error was detected ( error number)•	If this error message is displayed immediately after a shot, the image m\
ay not have 
been saved. Switch to Playback mode to check for the image.
•	 Frequent display of this error message may indicate camera damage. In this case, 
write down the error number ( Exx) and contact a Canon Customer Support Help 
Desk.
File	Error•	 Correct printing ( =  146) may not be possible for photos from other cameras or 
images that have been altered using computer software, even if the camer\
a is 
connected to the printer.
Print error•	 Check the paper size setting ( =  148). If this error message is displayed when the 
setting is correct, restart the printer and complete the setting on the camera again.
Ink absorber full•	 Contact a Canon Customer Support Help Desk to request assistance with in\
k 
absorber replacement.
 
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