Canon Pixma Pro9000 Quick Start Guide

Troubleshooting77
Error Regarding the 
Auto Sheet Feeder or 
Front Tray The printer is not 
ready to feed paper 
from the Front Tray 
yetLoad the paper correctly in the Front Tray according to the procedure described 
in 
“Loading Paper in the Front Tray ” on page 10 and press the  RESUME/CANCEL 
button on the printer.
A paper size that 
cannot feed from 
the Auto Sheet 
Feeder is selected 
in the printer driver
Click  Cancel Printing , in the dialog box that is displayed. Then select  Front Tray 
from...

Troubleshooting
78
Error Regarding the 
Width of PaperThe Page Size 
setting does not 
match the size of 
the paper loaded in 
the printerPress the 
RESUME/CANCEL  button on the printer to clear the error. Then check 
the  Page Size  setting in the  Page Setup tab (Windows) or the  Page Setup dialog 
box (Macintosh) in the printer driver and load paper that is the same size as the 
setting and try printing again.
If this message appears even when the paper loaded in the printer is the same 
as the...

Troubleshooting79
“Error No.: 300”  Printer you want to 
use is not selected 
on the 
Printer pop-
up menu on the 
Print  dialog box Select 
Pro9000  on the Printer pop-up menu on the  Print dialog box.
If  Pro9000  does not appear on the  Printer pop-up menu, do the following to 
confirm the printer settings:
1. Select  Print and Fax Preferences  from the Printer pop-up menu.
When using Mac OS X v.10.3.x  or Mac OS X v.10.2.8, select Edit Printer List 
from the  Printer pop-up menu.
2. Ensure that...

Troubleshooting
80
Cannot Print Properly from the Digital Camera
The following are the possible errors that may occur when printing directly from a digital still 
camera or digital video camcorder*, and the countermeasures to eliminate them.
*Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera.
“Error No.: 2001”A specified period 
of time has elapsed 
without receiving a 
response from the 
digital camera/The 
digital camera or 
digital video...

Troubleshooting81
Paper Error The  Paper size setting does 
not match the size of the 
paper loaded in the printer 
(Printer  ALARM lamp flashes 
orange eleven times.) Select 
Stop in the display on your camera to stop printing.
Check the  Paper size setting on the PictBridge compatible 
device and then load paper that is the same size as the setting 
and try printing again.
If this message appears even when the paper loaded is the 
same size as the setting, set the printer driver not to detect the...

Troubleshooting
82
*1 To resume printing, you can press the RESUME/CANCEL button on the printer instead of selecting  Continue.
*2 The ink absorber absorbs ink used during cleaning, for example.  If this message appears, you will need to call for servicing 
to replace the absorber and to check the printer for proper operation.
No ink Some ink tanks are not 
installed in place, or more 
than one ink tanks of the 
same color are installed 
(Printer ALARM lamp flashes 
orange seven times/ink lamp 
flashes...

Troubleshooting83
zPictBridge-compatible digital cameras can be connected to your printer for 
Direct Printing.
z This section describes errors that are indicated on Canon-brand PictBridge- 
compatible cameras. The error messages and operations may vary 
depending on the camera you are using.
For errors on non-Canon PictBridge-compatible cameras, check the status of 
ALARM  lamp and take the appropriate action to clear the error. For details, 
see  “Handling Error Messages ” on page 73.
z Connecting a...

Appendix
84
Appendix
Specifications
Printer
Maximum resolution (dpi): 4800 (horizontal) x 2400 (vertical)
Print speed *
*  Print speed will vary depending on system 
configuration, software, document complexity, 
print mode and page coverage.Black printing (text pattern)
Max Speed (Custom Setting 5): 16 ppm
Standard: 4.7 ppm
Color printing
Max Speed (Custom Setting 5): 15 ppm
Standard: 4.4 ppm
Photo printing (PR-101 A4)
Standard: 1.20 ppm
Print width: Auto Sheet Feeder:  322.2 mm max. (12.7 inches)
(for...

Appendix85
Camera Direct Print (PictBridge)
Paper size Default (Photo Paper Plus Glossy 10 x 15 cm/4 x 6) 4 x 6 (Photo Paper Plus Glossy, Photo Paper Pro, Photo 
Paper Plus Semi-gloss, Glossy Photo Paper, Photo 
Stickers
*1)
5 x 7 (Photo Paper Plus Glossy)*2
8 x 10 (Photo Paper Plus Semi-gloss, Photo Paper Pro)
8.5 x 11 (Photo Paper Plus Glossy, Photo Paper Pro, 
Photo Paper Plus Semi-gloss, Glossy Photo Paper, Fine Art 
Paper “Photo Rag”
*2, Plain Paper)
13 x 19 (Photo Paper Plus Glossy, Photo Paper...

Appendix
86
Minimum System Requirements*1 
*1 Conform to the operating system’s requirement when it is higher than this.
For updated compatibility, visit our website.
*2 Operation can only be guaranteed on a PC with built-in USB or USB 2.0 Hi-Speed port and pre-installed Windows XP, 2000, 
Me, 98 or Mac OS X v.10.2.8 - v.10.4.
*3 Including compatible processors.
*4 For bundled software installation.
*5 Easy-PhotoPrint Pro does not support Windows 98/Me. 
zCD-ROM drive
zDisplay : Windows: 800 x 600 Color...