Canon Pixma Pro9000 Quick Start Guide

Printing Maintenance57
3Start Print Head Deep Cleaning.
Print Head Deep Cleaning  starts when the POWER lamp starts blinking green. 
Do not perform any other operation until the  Print Head Deep Cleaning 
finishes. This takes about 120 seconds.
4Print the nozzle check pattern to check the Print Head condition.
See  “Printing the Nozzle Check Pattern ” on page 46.
If a particular color is not printed properly, replace the ink tank of that color. See 
“ Replacing an Ink Tank ” on page 36.
z If the print...

Printing Maintenance
58
Aligning the Print Head
Aligning the Print Head positions allows you to print without shifts in the color registration.
Print head alignment is performed either automatically or manually. This section deals with 
automatic Print Head alignment only.
z Automatic print head alignment cannot  be performed from the Front Tray. 
Always load paper in the Auto Sheet Feeder.
z Ensure that the Inner Cover is closed.
Aligning the Print Head Without a Computer
z The Print Head can also be...

Printing Maintenance
59
3Print the pattern.
Two pattern sheets are printed. It takes about four minutes to complete printing. Do 
not open the Top Cover while printing.
Print head alignment is automatically adjusted by printing the patterns. The printer 
is now ready to use.
(1) Click the Maintenance tab. 
(2) Click Print Head Alignment.
(3) Read the message and click Print 
Head Alignment.
 

Printing Maintenance
60
zIf the patterns are not printed successfully, refer to “Eleven flashes” in 
“Handling Error Messages ” on page 73.
z If results of Automatic Print Head Alignment are not satisfactory, refer 
to “Routine Maintenance” of the 
User’s Guide and align the Print Head 
manually.
z Clicking  Check Setting  prints the current settings and finishes the print 
head alignment.
z Two different patterns other than the ones shown above may be 
printed if you align the Print Head automatically...

Printing Maintenance61
Two pattern sheets are printed. It takes about four minutes to complete printing. Do 
not open the Top Cover while printing.
Print head alignment is automatically adjust ed by printing the patterns. The printer 
is now ready to use.
z If the patterns are not printed successfully, refer to “Eleven flashes” in 
“Handling Error Messages ” on page 73.
z If results of Automatic Print Head Alignment are not satisfactory, refer 
to “Routine Maintenance” of the 
User’s Guide and align the...

Troubleshooting
62
Troubleshooting
This section provides troubleshooting tips for the most common printing problems. 
Troubleshooting usually falls into one of the following categories. 
z “Cannot Install the Printer Driv er or an Application Program” on page 63
z “Cannot Connect to PC Properly ” on page 64
z “Print Results Not Satisfactory or Contains Errors ” on page 65
z “Troubleshooting Printer Hardware ” on page 68
z “Paper Does Not Feed Properly ” on page 71
z “Paper Jams ” on page 72
z “Handling...

Troubleshooting
63
Cannot Install the Printer Driver or an Application Program
ProblemPossible CauseTr y This
Cannot Install the 
Printer DriverInstallation 
procedure not 
followed correctlyFollow the Easy Setup Instructions packaged with your printer for proper printer 
driver installation.
If the installer was forced to be terminated due to an error, Windows may be 
unstable. Remove the CD-ROM from the CD-ROM drive and restart your computer. 
Reinstall the printer driver. If this problem persists,...

Troubleshooting
64
Cannot Connect to PC Properly
 ProblemPossible CauseTr y This
Printing Speed Is 
Slow / USB 2.0 
Hi-Speed 
Connection Does 
Not WorkYo u r  e n v i r o n m e n t  i s  
not fully compatible 
with USB 2.0.
If your environment is not fully compatible with USB 2.0, the printer will operate at 
a lower speed provided under USB 1.1.
Check the following to ensure that your PC environment supports USB 2.0 Hi-
Speed connection.
z
The USB port on your PC supports USB 2.0 Hi-Speed connection.
z...

Troubleshooting65
Print Results Not Satisfactory or Contains Errors
ProblemPossible CauseTr y This
Ink does not eject 
properly/Printing is 
Blurred/Colors are 
Wrong/White 
Streaks appear Print Head nozzles are 
clogged
Open the Top Cover and check if all ink lamps are lit.
See 
“Replacing an Ink Tank ” on page 36 .
Print the nozzle check pattern to check for uneven ink output.
See  “Printing the Nozzle Check Pattern ” on page 46 .
When a specific color is missing from th e nozzle check pattern, clean...

Troubleshooting
66
Printed Ruled Lines 
are DisplacedPrint Head is 
misaligned Align the Print Head. See 
“Aligning the Print Head ” on page 58.
Print Quality not set 
properly Be sure to set the 
Print Quality setting to High in Windows, or  Fine in 
Macintosh.
1. Open the printer properties dialog box.
2. On the  Main tab, click  High for the  Print Quality  setting. 
When you cannot choose the  High setting or when the print quality does 
not improve, select  Custom, click Set and then adjust the...