Canon Pixma Mp970 Quick Start Guide

							107 Safety Precautions
Users in the U.S.A. 
„Regulatory Information
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10307
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two 
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any 
interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable 
protection against harmful interference in a residential installation. This equipment generates, uses 
and can radiate radio frequency energy and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio communications. 
However, there is no guarantee that interference will not occur in a particular installation. If this 
equipment does cause harmful interference to radio or television reception, which can be 
determined by turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
zReorient or relocate the receiving antenna.
zIncrease the separation between the equipment and receiver.
zConnect the equipment into an outlet on a circuit different from that to which the receiver is 
connected.
zConsult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC 
Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the 
manual. If such changes or modifications should be made, you could be required to stop operation of 
the equipment.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
1-516-328-5600
„Canon U.S.A., INC. LIMITED WARRANTY --- (USA Only)
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to 
the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when 
purchased and used in the United States only.
The Product is warranted against defects in materials and workmanship under normal use and 
service (a) for a period of one (1) year from the date of original purchase when delivered to you in 
new condition in its original container or (b) for 90 days from the date of original purchase for 
refurbished Products. Product returned to a Canon USA repair facility or a Canon USA Authorized 
Service Facility (“ASF”), and proven to be defective upon inspection will be (a) repaired utilizing new, 
remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a 
refurbished Product, as determined by the Canon USA repair facility or the ASF. Warranty repair or 
replacement shall not extend the original warranty period of the Product. A dated proof of purchase 
is required at the time of warranty service. A copy of your dated bill of sale will satisfy this 
requirement. This warranty does not cover any accessories, or any consumables, such as paper or 
ink cartridges, as to which there shall be no warranty or replacement.
 
						

							108Safety Precautions
This limited warranty shall only apply if the Product is used in conjunction with compatible 
computers, peripheral equipment and software. Canon USA shall have no responsibility for such 
items except for compatible Canon brand peripheral equipment covered by a separate warranty 
(“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the 
terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed 
with the Product are sold “as is” and without warranty of any kind by Canon USA, including any 
implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties 
are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the 
manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product and does not apply 
in the following cases:
(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by 
you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating 
or maintenance instructions in, or environmental conditions prescribed in, Canon USA’s user’s 
manual or other documentation, or services performed by someone other than a Canon USA 
repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and 
abrasions will be presumed to have resulted from misuse, abuse or failure to operate the 
Product as set forth in the user’s manual or other documentation for the Product.
(b) Use of parts, media, software or supplies (other than those sold by Canon USA), including non-
Canon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause 
abnormally frequent service calls or service problems.
(c) If the Product has had its serial number or dating defaced, altered or removed.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR 
CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR 
ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR 
FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE 
WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE 
MANUFACTURER’S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY 
LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY 
IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER’S LICENSE 
AGREEMENT.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR 
FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE 
APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO 
OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY 
ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR 
ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED 
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA 
SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE 
FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION 
OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED 
BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL 
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN 
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND 
AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE 
OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, 
YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR 
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, 
USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED 
SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES 
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL 
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS 
LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL 
 
						

							109 Safety Precautions
PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A 
GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon USA offers a range of customer technical support* options:
zInteractive troubleshooting, e-mail technical support, the latest driver downloads and answers to 
frequently asked questions (www.canontechsupport.com)
zToll-free live technical support Monday—Saturday (excluding holidays) at 1-800-828-4040
zTelephone Device for the Deaf (TDD-1-866-251-3752)
zRepair or Exchange Service Options:
In the event service is required for the Product during the limited warranty period, Canon USA 
offers two hardware support options:
Authorized Service Facility Carry-In / Mail-In Service
Canon USA’s Carry-In/Mail-In Service provides repair or exchange, at Canon USA’s option, 
through Canon USA’s Authorized Service Facility (ASF) network. The name and telephone 
number of the ASF(s) near you may be obtained from Canon USA’s Web site at 
www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800-828-
4040, or any time while speaking to a technical support person. A Product covered by this limited 
warranty will be repaired or exchanged, as determined by Canon USA, and returned without 
charge by the ASF.
InstantExchange Service **
A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the 
problem and, if possible, correct it over the telephone. If the problem cannot be corrected over the 
telephone, and you elect the InstantExchange option, a reference number will be issued to you. 
You will be asked for the Product serial number and other information pertaining to your Product 
and for a ship-to location for the replacement Product (must include street address).
The Canon USA repair facility will ship out the replacement Product prepaid by Canon USA. After 
receipt of the replacement Product (with instructions and a prepaid waybill), follow the enclosed 
instructions on how to ship your product to the Canon USA repair facility. Your Product must be 
returned in the shipping carton in which the replacement Product was packed and include the 
reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF SALE), and a 
complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS WITH THE YOUR 
PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO RETAIN YOUR 
PRINTHEAD, INK CARTRIDGE(S) AND TANK(S).
InstantExchange Service exchanges your Product with a replacement Product, which will normally 
be shipped the same day if your request for this service is by 3 p.m. E.T. Monday through Friday, 
except holidays. Canon USA does not guarantee same day shipment in the event of the 
occurrence of factors beyond its reasonable control. The replacement Product you receive may be 
a refurbished or reconditioned unit and will be covered for the balance of the period remaining on 
your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU WILL KEEP THE 
REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA WILL RETAIN THE 
PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME THE PROPERTY 
OF CANON USA. InstantExchange warranty program service is available only during the express 
limited-warranty period for your Product and only in the continental United States, Alaska and 
Hawaii during such period.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary 
from state to state.
* Support program specifics are subject to change without notice.
** InstantExchange warranty service is subject to the availability of refurbished or new replacement 
units.
 
						

							110Safety Precautions
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
USA
Canon is a registered trademark of Canon Inc.
©2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and 
may also be a registered trademark in other countries.
„Mercury Legislation
LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR 
DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS
 
						

							111 Index
Index
A
Appendix 97
B
Before Using the Machine 2
CCard Slot 28
Cleaning
exterior
 67
inside 69
platen glass and document cover 67
protrusions inside the machine 71
roller 68
Copying 25
F
Function Buttons 4
L
LCD (Liquid Crystal Display) 2
HOME screen 3
NAVI screen 4
Legal Limitations on Use of Your Product and Use 
of Images
 106
Loading Original Documents 7
Loading Printing Paper
Cassette
 18
envelopes 20
paper 16
Rear Tray 16
recommended paper and requirements 10
small-sized paper 23
M
Media
cannot use 12
specialty 9
Media Type 10
Memory Card
inserting
 28
removing 29
supported by this machine 27
NNozzle Check Pattern
examining 58
printing 57
O
Operation Panel 2
P
Photo Printing from Printed Photo or Film 35
scanning a film 35
scanning a photo 35
select and print 38
Print Head
automatic print head alignment
 62
cleaning 60
deep cleaning 61
manual print head alignment 63
Printing from a Memory Card 27
Photo Index Sheet 34
select and print 29
Printing from Your Computer 40
Macintosh 41
Windows 40
Printing Photographs Directly from a PictBridge 
Compliant Device
 44
PictBridge print settings 46
R
Replacing Ink Tanks 52
ink status information 50
Routine Maintenance 50
replacing ink tanks 52
SSafety Precautions 104
Scanning Images 42
Specialty Media 9
Specifications
copy
 100
general 100
PictBridge 101
scan 101
System Requirements 102
TTroubleshooting 72
Turning off the Machine 5
Turning on the Machine 5
U
Users in the U.S.A.
Canon U.S.A., Inc. Limited Warranty - U.S. Only
107
 
						

							
112
 
						

							
113
 
						

							
114
 
						

							Getting Help from Canon
Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located on the inside of the product):  ________________________________________
Model Number (located next to the LCD):  _________________________________________________
Setup CD-ROM number (located on the CD-ROM):  _________________________________________
Purchase Date:  _____________________________________________________________________
Customer Technical Support Sequence*
1. Internet — www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting 
environment, the place to start is our helpful tech support web site. In addition, the latest driver 
downloads, answers to frequently asked questions, product information, and “where to buy” 
instructions are found here.
2. Email Tech Support — www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support representatives, 
specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.
3. Toll-Free Live Tech Support — (1-800-828-4040)
This option provides live telephone technical support, free of service charges, Monday-
Saturday (excluding holidays), during your product’s 1 year limited warranty period.
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4. Extended Service and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service 
program that provides up to three full years of service and support coverage at a very attractive price. 
CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange 
product replacement program. For further information about extending your Canon service and 
support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be 
purchased during your product’s warranty period.
For more information and updated program specifics, please visit our web site at 
www.canontechsupport.com.
  * Support program specifics are subject to change without notice.
Ordering Information
For additional supplies, use the following descriptions and order numbers.
Description Order #
Ink Tanks
PGI-5 Black 0628B002
CLI-8 Black 0620B002
CLI-8 Cyan 0621B002
CLI-8 Magenta 0622B002
CLI-8 Yellow 0623B002
CLI-8 Photo Cyan 0624B002
CLI-8 Photo Magenta 0625B002
Canon Specialty Papers 
All Occasion Photo Cards (4 x 8/ 50 sheets) 1029A069
Fine Art Paper Photo Rag (8.5 x 11 / 20 sheets) 0587B005
Glossy Photo Paper Credit Card Size (100 sheets) 9157A023
High Resolution Paper (8.5 x 11/ 100 sheets) 1033A011
Matte Photo Paper (4 x 6/ 120 sheets) 7981A014
Matte Photo Paper (8.5 x 11/ 50 sheets) 7981A004
Photo Paper Glossy (4 x 6/ 50 sheets) 0775B021
Photo Paper Glossy (4 x 6/ 100 sheets) 0775B022
Photo Paper Glossy (8.5 x 11/ 50 sheets) 0775B023
Photo Paper Glossy (8.5 x 11/ 100 sheets) 0775B024
Photo Paper Plus Double Sided (5 x 7/ 10 sheets) 9981A006
Photo Paper Plus Double Sided (8.5 x 11/ 10 sheets) 9981A005
Photo Paper Plus Double Sided Album Kit (5 x 7) 0041B005
Photo Paper Plus Double Sided Album Kit (8.5 x 11) 0041B006
Photo Paper Plus Glossy (4 x 6/ 50 sheets) 7980A012
Photo Paper Plus Glossy (4 x 6/ 120 sheets) 7980A022
Photo Paper Plus Glossy (5 x 7/ 20 sheets) 7980A019
Photo Paper Plus Glossy (8.5 x 11/ 20 sheets) 7980A006
Photo Paper Plus Semi-gloss (4 x 6/ 50 sheets) 1686B014
Photo Paper Plus Semi-gloss (8 x 10 / 20 sheets) 1686B017
Photo Paper Plus Semi-gloss (8.5 x 11/ 20 sheets) 1686B020
Photo Paper Pro (4 x 6/ 20 sheets) 1029A014
Photo Paper Pro (4 x 6/ 75 sheets) 1029A027
Photo Paper Pro (8 x 10/ 20 sheets) 1029A059
Photo Paper Pro (8.5 x 11/ 15 sheets) 1029A004
Photo Paper Pro (8.5 x 11/ 30 sheets) 1029A028
Photo Stickers (16 stickers/sheet, 5 sheets/pack) 0001C001
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at 
www.estore.usa.canon.com.
© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or trademarks 
in other countries. All other product and brand names are trademarks of their respective owners. As an ENERGY STAR® partner, Canon U.S.A., 
Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
 
						

							Photo All-In-One
Quick Start Guide
 
 
The following ink tanks are compatible with this product.
For information on product specifications, please visit our website at 
www.usa.canon.com
QT5-1193-V01 XXXXXXXX ©CANON INC.2007 PRINTED IN THAILAND
series
Quick Start Guide