Canon Pixma Mp970 Quick Start Guide

							Photo All-In-One
Quick Start Guide
 
 
The following ink tanks are compatible with this product.
For information on product specifications, please visit our website at 
www.usa.canon.com
QT5-1193-V01 XXXXXXXX ©CANON INC.2007 PRINTED IN THAILAND
series
Quick Start Guide
 
						

							Getting Help from Canon
Help Us Help You Better
Before you contact Canon, please record the following information.
Serial Number (located on the inside of the product):  ________________________________________
Model Number (located next to the LCD):  _________________________________________________
Setup CD-ROM number (located on the CD-ROM):  _________________________________________
Purchase Date:  _____________________________________________________________________
Customer Technical Support Sequence*
1. Internet — www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting 
environment, the place to start is our helpful tech support web site. In addition, the latest driver 
downloads, answers to frequently asked questions, product information, and “where to buy” 
instructions are found here.
2. Email Tech Support — www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support representatives, 
specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.
3. Toll-Free Live Tech Support — (1-800-828-4040)
This option provides live telephone technical support, free of service charges, Monday-
Saturday (excluding holidays), during your product’s 1 year limited warranty period.
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4. Extended Service and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service 
program that provides up to three full years of service and support coverage at a very attractive price. 
CarePAK offers toll-free Canon technical support and includes Canon’s superb InstantExchange 
product replacement program. For further information about extending your Canon service and 
support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be 
purchased during your product’s warranty period.
For more information and updated program specifics, please visit our web site at 
www.canontechsupport.com.
  * Support program specifics are subject to change without notice.
Ordering Information
For additional supplies, use the following descriptions and order numbers.
Description Order #
Ink Tanks
PGI-5 Black 0628B002
CLI-8 Black 0620B002
CLI-8 Cyan 0621B002
CLI-8 Magenta 0622B002
CLI-8 Yellow 0623B002
CLI-8 Photo Cyan 0624B002
CLI-8 Photo Magenta 0625B002
Canon Specialty Papers 
All Occasion Photo Cards (4 x 8/ 50 sheets) 1029A069
Fine Art Paper Photo Rag (8.5 x 11 / 20 sheets) 0587B005
Glossy Photo Paper Credit Card Size (100 sheets) 9157A023
High Resolution Paper (8.5 x 11/ 100 sheets) 1033A011
Matte Photo Paper (4 x 6/ 120 sheets) 7981A014
Matte Photo Paper (8.5 x 11/ 50 sheets) 7981A004
Photo Paper Glossy (4 x 6/ 50 sheets) 0775B021
Photo Paper Glossy (4 x 6/ 100 sheets) 0775B022
Photo Paper Glossy (8.5 x 11/ 50 sheets) 0775B023
Photo Paper Glossy (8.5 x 11/ 100 sheets) 0775B024
Photo Paper Plus Double Sided (5 x 7/ 10 sheets) 9981A006
Photo Paper Plus Double Sided (8.5 x 11/ 10 sheets) 9981A005
Photo Paper Plus Double Sided Album Kit (5 x 7) 0041B005
Photo Paper Plus Double Sided Album Kit (8.5 x 11) 0041B006
Photo Paper Plus Glossy (4 x 6/ 50 sheets) 7980A012
Photo Paper Plus Glossy (4 x 6/ 120 sheets) 7980A022
Photo Paper Plus Glossy (5 x 7/ 20 sheets) 7980A019
Photo Paper Plus Glossy (8.5 x 11/ 20 sheets) 7980A006
Photo Paper Plus Semi-gloss (4 x 6/ 50 sheets) 1686B014
Photo Paper Plus Semi-gloss (8 x 10 / 20 sheets) 1686B017
Photo Paper Plus Semi-gloss (8.5 x 11/ 20 sheets) 1686B020
Photo Paper Pro (4 x 6/ 20 sheets) 1029A014
Photo Paper Pro (4 x 6/ 75 sheets) 1029A027
Photo Paper Pro (8 x 10/ 20 sheets) 1029A059
Photo Paper Pro (8.5 x 11/ 15 sheets) 1029A004
Photo Paper Pro (8.5 x 11/ 30 sheets) 1029A028
Photo Stickers (16 stickers/sheet, 5 sheets/pack) 0001C001
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at 
www.estore.usa.canon.com.
© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or trademarks 
in other countries. All other product and brand names are trademarks of their respective owners. As an ENERGY STAR® partner, Canon U.S.A., 
Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
 
						

							Photo All-In-One
Quick Start Guide
 
						

							Canon PIXMA MP970 series Photo All-In-One Quick Start Guide. 
Copyright
This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, 
this manual may not be reproduced in any form, in whole or in part, without the prior written consent 
of Canon U.S.A., Inc.
© 2007 Canon U.S.A., Inc. 
Disclaimer
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use 
guide to your Canon PIXMA MP970 series Photo All-In-One. All statements, technical information 
and recommendations in this manual and in any guides or related documents are believed reliable, 
but the accuracy and completeness thereof are not guaranteed or warranted, and they are not 
intended to be, nor should they be understood to be, representation or warranties concerning the 
products described.
Depending on your application program, operations may differ. For details, refer to the instruction 
manual of your application. The steps described in this manual are in Windows Vista™ operating 
system Ultimate Edition (hereafter referred to as “Windows Vista”) and Mac
® OS X v.10.4.x.
As an 
ENERGY STA R® Partner, Canon Inc. has determined that this product meets the ENERGY STA R guidelines for energy efficiency.
All information regarding non-Canon products was compiled from publicly available information. No 
representation is made regarding the accuracy thereof.
About Consumables
Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.
Trademarks
z“Microsoft” is a registered trademark of Microsoft Corporation.
z“Windows” is a trademark of Microsoft Corporation, registered in the U.S. and other countries.
z“Windows Vista” is a trademark of Microsoft Corporation.
z“Macintosh” and “Mac” are trademarks of Apple Inc., registered in the U.S. and other countries.
z“Photo Rag” is a trademark of Hahnemühle FineArt GmbH.
z“Memory Stick”, “Memory Stick PRO”, “Memory Stick Duo” and “Memory Stick PRO Duo” are 
trademarks of Sony Corporation.
z“xD-Picture Card” is a trademark of Fuji Film Co. Ltd.
z“MultiMediaCard” is a trademark of the MultiMediaCard Association.
z“SD Card”, “miniSD Card”, and “microSD Card” are trademarks of SD Association.
z“IrDA Feature Trademark” is owned by the Infrared Data Association and used under license 
therefrom.
z“Bluetooth” is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
 
						

							Table of Contents
1
Before Using the Machine ............................. 2How to Navigate Menus on the LCD .............. 2
Turning the Machine On and Off .................... 5
Handling the Original Document ..................... 7
Loading Printing Paper ................................... 9
Hints for Handling the Paper Sources .......... 12
Changing the Paper Source ......................... 15
Loading Paper .............................................. 16
Loading Envelopes ....................................... 20
Loading Small-Sized Paper .......................... 23
Copying .........................................................25Making Copies .............................................. 25
Using Useful Copy Functions ....................... 26
Printing from a Memory Card ...................... 27Memory Cards Supported by This 
Machine ........................................................ 27
Inserting the Memory Card ........................... 28
Removing the Memory Card ......................... 29
Printing Photographs Saved on a Memory 
Card .............................................................. 29
Using Useful Printing Functions.................... 33
Using Useful Display Functions .................... 33
Printing by Using the Photo Index Sheet ...... 34
Photo Printing from Printed Photo or 
Film ..........................................................35
Scanning a Photo ......................................... 35
Scanning a Film ............................................ 35
Printing Scanned Photographs ..................... 38
Using Useful Printing Functions.................... 39
Using Useful Display Functions .................... 39
Printing from Your Computer ...................... 40Printing with Windows................................... 40
Printing with Macintosh................................. 41
Scanning Images .......................................... 42Scanning Methods ........................................ 42
Printing Photographs Directly from 
a PictBridge Compliant Device .............44
Printing Photographs Directly from a PictBridge 
Compliant Device.......................................... 44
About PictBridge Print Settings..................... 46
Routine Maintenance ...................................50Replacing an Ink Tank .................................. 50
Keeping the Best Printing Results ................ 55
When Printing Becomes Faint or Colors Are 
Incorrect ........................................................ 56
Printing the Nozzle Check Pattern................ 57
Examining the Nozzle Check Pattern ........... 58
Print Head Cleaning...................................... 60
Print Head Deep Cleaning ............................ 61
Aligning the Print Head ................................. 62
Cleaning Your Machine ................................ 67
Troubleshooting........................................... 72An Error Message Is Displayed on the 
LCD .............................................................. 74
LCD Cannot Be Seen At All.......................... 76
An Unintended Language Is Displayed on the 
LCD .............................................................. 76
Cannot Install the MP Drivers ....................... 77
Cannot Connect to Computer Properly ........ 78
Print Results Not Satisfactory ....................... 79
The Print Result Not Satisfactory When 
Copying ........................................................ 82
Printing Does Not Start ................................. 83
Machine Moves But Ink Is Not Ejected ......... 84
Paper Does Not Feed Properly .................... 85
Paper Does Not Feed from the Paper Source 
Specified in the Printer Driver ....................... 85
Paper Jams .................................................. 86
Error Message Appears on the Computer 
Screen .......................................................... 90
Error Message Appears on a PictBridge 
Compliant Device ......................................... 93
Cannot Print Properly through Infrared 
Communication............................................. 94
Cannot Print Properly through Bluetooth 
Communication............................................. 94
Cannot Print Properly from a Photo Index 
Sheet ............................................................ 94
Cannot Remove a Memory Card .................. 95
Scanning Problems ...................................... 95
Cannot Scan Films ....................................... 95
Appendix....................................................... 97How to Use the Documentation Provided..... 97
Reading the On-screen Manuals .................. 99
Specifications ............................................. 100
Safety Precautions..................................... 104Legal Limitations on Use of Your Product and 
Use of Images ............................................ 106
Users in the U.S.A. ..................................... 107
Index............................................................ 111
 
						

							2Before Using the Machine
Before Using the Machine
How to Navigate Menus on the LCD
You can display the menu screen or setting screen and use various functions on the LCD.
This section describes about the basic operation of the menu screen and buttons on the Operation 
Panel.
(1) HOME screen
(2) Function buttons
See “Operation of Other Buttons” on 
page 4.
(3) Black button (top)
Color button (bottom)
(4) {, }, [, and ]buttons
(5) OK button
(6) Easy-Scroll Wheel
(7) HOME button
(8) NAVI button
See “Operation of Other Buttons” on 
page 4.
(9) Back button
See “Operation of Other Buttons” on 
page 4.
(7)(5)(6)
(8)(9)(1)(2)
(4)
(3)
 
						

							3 Before Using the Machine
„Basic Operation
This section describes the operation to navigate menus with the Easy-Scroll Wheel, [, ], and 
OK buttons, taking the HOME screen as an example.
1Press the HOME button.
The HOME screen will be displayed.
2Turn the Easy-Scroll Wheel to select the 
mode, then press the OK button.
You can turn the Easy-Scroll Wheel left or right. 
You can also use the [ or ] button to select 
setting items.
Move the icon of the desired mode to position (A).
The selected mode screen will be displayed.
You can select the following modes on the HOME screen:
Copy:You can copy in various layouts. See “Copying” on page 25.
Scan:You can save the scanned data to a connected computer using the 
Operation Panel. See “Scanning Images” on page 42.
Photo index sheet:You can easily print the photos from a memory card using the Photo 
Index Sheet. See “Printing by Using the Photo Index Sheet” on 
page 34.
Settings:You can perform the maintenance or change the various settings of 
the machine. For details, see “When Printing Becomes Faint or 
Colors Are Incorrect” on page 56, “Cleaning Your Machine” on 
page 67, or “Changing the Machine Settings” in the User’s Guide 
on-screen manual.
Film print:You can scan the image data on the 35 mm film strips and slides 
and then print them. See “Photo Printing from Printed Photo or Film” 
on page 35.
Easy photo reprint:You can scan printed photos and then print them. See “Photo 
Printing from Printed Photo or Film” on page 35.
Memory card:Print the photo data saved on a memory card of a digital camera. 
See “Printing from a Memory Card” on page 27.
(A)
 
						

							4Before Using the Machine
„Operation of Other Buttons
zFunction Buttons
Two Function buttons enable you to select menus displayed at the bottom of the LCD.
The screen that appears when you press a Function button depends on the screen that is 
displayed and which Function button you press. 
(1) Left Function button
When you press the left Function button on the 
HOME screen, the remaining ink volume screen is 
displayed.
(2) Right Function button
When you press the right Function button on the 
HOME screen, the introductions for the selected 
mode functions are displayed.
When you press them on screens other than the HOME 
screen, an operation procedure or menus are 
displayed.
zBack Button
You can return the LCD to the previous screen.
zDisplay the Print Instruction Using the Navigation Menu
When you do not know how to use the print function for the frequent use or how to refill paper, 
you can easily get the explanation from the navigation menu.
1Press the NAVI button.
The NAVI screen is displayed.
2Select a menu you would like to use, then 
press the OK button.
The explanation about the work flow is displayed. 
Operate as the explanation.
You can select various menus on the NAVI screen.
(1)(2)
 
						

							5 Before Using the Machine
Turning the Machine On and Off
Turn on the machine before printing.
„Turning on the Machine
Before turning on the machine, confirm the following.
zThe Print Head and ink tanks are installed into place.
If you are using the machine connected to a computer, confirm also the following.
zThe machine is connected to your computer (or a compatible device).
zThe MP Drivers are installed.
1Open the Operation Panel and press the ON/
OFF button to turn on the machine. 
The Power lamp flashes and then remains lit blue.
2If you are using the machine connected to a 
computer, turn on your computer.
„Turning off the Machine
1To turn off the machine, press the ON/OFF 
button. 
When the Power lamp stops flashing, the machine 
is turned off.
Note
If preparatory operations above are not complete, follow your setup sheet and/or the Network 
Setup Guide to complete them.
Important
If the Alarm lamp lights up or flashes orange and an 
error message is displayed on the LCD, see “An Error 
Message Is Displayed on the LCD” on page 74.
Important
About the Power Plug
When removing the power plug after turing off the 
machine, be sure to confirm that the Power lamp is 
not lit. If the power plug is removed from the wall outlet 
with the Power lamp still lit or flashing blue, the 
machine may become unable to print.
See “Keeping the Best Printing Results” on page 55.
 
						

							6Before Using the Machine
„To Save Energy
This machine has the following two modes that allow you to save energy.
zScreen-saver Mode
The LCD goes out if the machine is not operated for about five minutes*.
* You cannot change the wait time before the LCD goes out.
zPower Save Mode
The machine enters the Power save mode if not operated for a certain time interval*. In the 
Power save mode, the FAU lamp is turned off to reduce the power consumption of the machine.
* You can set the wait time before the FAU lamp is turned off. Select from 5 minutes, 15 
minutes, 1 hour, and 4 hours. The default setting is 15 minutes. For details, refer to “Other 
Settings” in “Changing the Machine Settings” of the User’s Guide on-screen manual.
The FAU lamp is turned off, if no operation is performed for the time interval set in the Power 
save mode while the FAU lamp is on. If you scan films frequently, it is recommended to set the 
longer time interval (1 hour or 4 hours).
Note
When you want to restore the display, perform a print operation or press any button except for the 
ON/OFF button. When you press the ON/OFF button while the machine is in Screen-saver mode, 
the machine turns off.
Note
Press any button except for the ON/OFF button or perform a copy or scan operation to restore the 
machine.