Canon Pixma Mp540 User Guide

Advanced Guide > Troubleshooting > Problems with Scanning
Problems with Scanning
Scanner Does Not Work
ScanGear (Scanner Driver) Does Not Start
Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear
Scan Quality (Image Displayed on the Monitor) Is Poor
Scanned Image Is Surrounded by Extra White Areas
Cannot Scan Properly with Multi Crop
Cannot Scan Properly in Auto Scan Mode
Slow Scanning Speed
There is not enough memory. Message Is Displayed
Computer Stops Operating during...

Advanced Guide > Troubleshooting > Problems with Scanning > Scanner Does Not Work
Scanner Does Not Work
Check: Restart the computer.
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Page 702 of 758 pages Scanner Does Not Work
 

Advanced Guide > Troubleshooting > Problems with Scanning > ScanGear (Scanner Driver) Does Not Start
ScanGear (Scanner Driver) Does Not Start
Check 1: Make sure that the MP Drivers are installed.
Insert the Setup CD-ROM into the computers disc drive, then select Custom Install and install MP
Drivers.
Check 2: On the File menu of the application, select Select Source and
select the machine.
Important
Do not select the model name that includes WIA in it.
Note
The operation may differ depending on the...

Advanced Guide > Troubleshooting > Problems with Scanning > Error Message Appears and the ScanGear (Scanner
Driver) Screen Does Not Appear
Error Message Appears and the ScanGear (Scanner Driver)
Screen Does Not Appear
Check 1: Make sure that the machine is turned on.
Check 2: Connect the USB cable to a different USB port on the computer.
Check 3: If the USB cable is connected to a hub, remove it from the hub
and connect it to a USB port on the computer.
Check 4: Make sure that the MP Drivers are...

Advanced Guide > Troubleshooting > Problems with Scanning > Scan Quality (Image Displayed on the Monitor) Is Poor
Scan Quality (Image Displayed on the Monitor) Is Poor
Check 1: Increase the scanning resolution.
Resolution
Check 2: Set the scale to 100%.
Some applications do not display images clearly if the image is too small.
Check 3: If moire (stripe pattern) appears, take the following measures and
scan again.
On the Basic Mode tab of ScanGear (scanner driver), select Magazine(Color) in Select...

Advanced Guide > Troubleshooting > Problems with Scanning > Scanned Image Is Surrounded by Extra White Areas
Scanned Image Is Surrounded by Extra White Areas
Check: Specify the scan area.
Click  (Auto Crop) in ScanGear (scanner driver) to automatically set the scan area for your document.
You can also manually specify the scan area, for example when there are white margins along the
document.
Adjusting Cropping Frames
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Page 706 of 758 pages Scanned Image Is Surrounded by Extra White Areas
 

Advanced Guide > Troubleshooting > Problems with Scanning > Cannot Scan Properly with Multi Crop
Cannot Scan Properly with Multi Crop
Check 1: Make sure that the documents are placed correctly on the Platen.
Placing Documents
Check 2: Scan each item individually without using Multi Crop.
Some applications do not support multiple image scanning.
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Page 707 of 758 pages Cannot Scan Properly with Multi Crop
 

Advanced Guide > Troubleshooting > Problems with Scanning > Cannot Scan Properly in Auto Scan Mode
Cannot Scan Properly in Auto Scan Mode
Check 1: Make sure that the documents are placed correctly on the Platen.
Placing Documents
Check 2: Multiple image scanning may not be supported.
Some applications do not support multiple image scanning. In that case, scan each item individually.
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Page 708 of 758 pages Cannot Scan Properly in Auto Scan Mode
 

Advanced Guide > Troubleshooting > Problems with Scanning > Slow Scanning Speed
Slow Scanning Speed
Check 1: To view the image on a monitor, set the output resolution to
around 150 dpi. To print, set it to around 300 dpi.
Resolution
Check 2: Disable Fading Correction, Grain Correction, etc.
Image Settings
Check 3: In MP Navigator EX, deselect the Correct slanted document
checkbox and scan again.
Scan Settings Dialog Box
Check 4: In MP Navigator EX, deselect the Detect the orientation of text
documents...

Advanced Guide > Troubleshooting > Problems with Scanning > There is not enough memory. Message Is Displayed
There is not enough memory. Message Is Displayed
Check 1: Exit other applications and try again.
Check 2: Reduce the resolution or output size and scan again.
Resolution
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Page 710 of 758 pages There is not enough memory. Message Is Displayed