Canon Pixma Mp510 Quick Start Guide

67
Troubleshooting
Printing Does Not Start
CauseAction
The machine is not powered on./The 
power cord is not connected. Make sure that the power cord is securely plugged into the Power Connector of 
the machine.
Plug the power cord all the way in, since it may be difficult to plug.
Ink tank is empty. Open the Scanning Unit (Printer Cover) and check the ink lamps. If an ink lamp is flashing red at about 1-second intervals, the tank is empty. 
Replace the ink tank, and close the Scanning Unit (Printer...

68Troubleshooting
Paper Does Not Feed Properly
Unnecessary print jobs are left in 
queue. / Computer problems. Restarting your computer may solve the problem.
If there are any unnecessary print jobs, follow the procedure below to delete 
them.
(1)
Open the printer properties dialog box.
Refer to “Opening the Printer Properties Dialog Box Directly from the Start 
Menu” in “Opening the Printer Properties Dialog Box (Windows)” of the 
User’s Guide  on-screen manual.
(2) Click the  Maintenance  tab and then...

69
Troubleshooting
Paper source selection is 
inappropriate. z
You cannot load paper other than A4, Letter, or B5-sized plain paper in the 
Front Feeder. When using any other type of paper, load it in the Auto Sheet 
Feeder.
z Make sure that the proper paper source is selected. If not, change the paper 
source using the  Paper Feed Switch  or the printer driver. For details, see 
“Changing the Paper Source” on page 11.
NoteWhen printing from your computer, if a setting other than  Paper Feed Switch is...

70Troubleshooting
Paper Jams
CauseAction
Paper jammed in the Paper Output 
Slot, the Auto Sheet Feeder, or the 
Front Feeder. Remove the paper following the procedure below.
(1)
Slowly pull the paper out, either from the paper source or from the Paper 
Output Slot, whichever is easier.
(A) When printing from the Auto Sheet Feeder
(B) When printing from the Front Feeder
z If the paper tears and a piece remains inside the machine, open the 
Scanning Unit (Printer Cover) and remove it.
After removing all...

71
Troubleshooting
Paper jammed inside the machine at 
the transport unit. Remove the paper following the procedure below.
(1)
Hold the Rear Cover Lever and then press to the right and pull to remove the 
Rear Cover.
(2) If you can see the jammed paper, slowly pull the paper out.
z Be careful not to touch the components inside the machine.
z If you cannot pull the paper out, turn the machine off and turn it back on. The 
paper will be ejected automatically.
(3) Reattach the Rear Cover.
Hold the Rear...

72Troubleshooting
Error Message Appears on the Screen
„Writing Error/Output E rror/Communication Error
CauseAction
The machine is not ready. Confirm that the  POWER lamp is lit.
If the  POWER  lamp is off, turn the machine on.
While the  POWER lamp is flashing green, the machine is initializing. Wait until 
the  POWER  lamp stops flashing and remains lit green. 
If the  Alarm  lamp is lit orange, an error may have occurred in the machine.
For details on how to resolve the error, see “Error Message Is...

73
Troubleshooting
„ Error No.: 300 Is Displayed
„Error No.: 1700/1710 Is Displayed
CauseAction
The machine is not ready. Make sure that the machine is turned on, and that it is connected securely to the 
computer.
If the POWER  lamp is off, turn the machine on.
While the  POWER lamp is flashing green, the machine is initializing. Wait until 
the  POWER  lamp stops flashing and remains lit green.
When the  Alarm lamp is lit orange, an error may have occurred on the machine. 
For details on how to resolve...

74Troubleshooting
„Error No.: 2001 Is Displayed
Cannot Print Properly from a Digital Camera
The following are the possible errors that may occur  when printing directly from a digital still camera 
or digital video camcorder*, and the actions to resolve them.
* Hereafter, the digital still cameras and digital  video camcorders are collectively referred to as 
“digital camera” or “camera”.
CauseAction
No response from connected digital 
camera or video camcorder. / 
Connected digital camera or video...

75
Troubleshooting
*1 To resume printing, you can also press the  OK button on the machine instead of selecting 
Continue  on the camera.
*2 The ink absorber absorbs ink us ed during cleaning, for example. If  this message appears, you will 
need to call for servicing to replace the absorbe r and to check the machine for proper operation.
“Paper Error”
zThe Front Feeder is selected on the machine. Load the paper in the Auto 
Sheet Feeder, press the  Paper Feed Switch to select the Auto Sheet Feeder 
as...

76Troubleshooting
Cannot Print Properly from a Photo Index Sheet
CauseAction
“Failed to scan Photo Index Sheet.” is 
displayed. z
Make sure the Photo Index Sheet is set in the correct position and orientation 
on the Platen Glass. 
z Make sure the Platen Glass and the Photo Index Sheet are not dirty.
z Make sure all required circles on the Photo Index Sheet are filled in. If the 
filled circles on the sheet are not marked dark enough, the machine may not 
read the settings.
Refer to “Printing by Using...