Canon Pixma Mp510 Quick Start Guide

57
Troubleshooting
If an Error Occurs When the Machine Is Connected to a Computer
When an error occurs in printing such as the ma chine is out of paper or paper is jammed, a 
troubleshooting message is displa yed automatically. Take the appropriate action described in the 
message.
The message may vary depending on the version of your Windows operating system.
Error Message Is Di splayed on the LCD
If an error message is displayed on the LCD, take the corresponding action described below.
MessageAction...

58Troubleshooting
“Print head is not installed. Install the  
print head.”
“The type of print head is incorrect. 
Install the correct print head.” Follow the directions given in the 
Easy Setup Instructions to install the Print 
Head.
If the Print Head is already installed, remove the Print Head once and then 
reinstall it.
If the error is not resolved, the Print Head may be damaged. Contact your 
Canon service representative.
“Some ink tanks are not installed in 
place.” 
U072
“More than one ink tank of...

59
Troubleshooting
LCD Cannot Be Seen At  All or Is Hard to See
An Unintended Language  Is Displayed on the LCD
CauseAction
The display on the LCD is hard to see. If the contrast of the LCD is too strong or too weak, adjust it in the  Adjust 
contrast  menu in the  Maintenance/settings . Refer to “Changing the Machine 
Settings” in the  User’s Guide on-screen manual.
Cannot see the display on the LCD. zIf the  POWER  lamps is off
The machine is not powered on. Connect the power cord and press the  ON/...

60Troubleshooting
Cannot Install the MP Drivers
CauseAction
Unable to proceed beyond the Printer 
Connection screen. If you were unable to proceed beyond the Printer Connection screen, follow the 
procedure below to reinstall the MP Drivers.
(1)
Click  Cancel  on the  Printer Connection  screen.
(2) Click  Start Over  on the Installation Failure  screen.
(3) Click  Back on the screen that appears next.
(4) Click  Exit on the  Welcome  screen, then remove the CD-ROM.
(5) Turn the machine off.
(6) Restart...

61
Troubleshooting
Cannot Connect to Computer Properly
„ Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work
„“Hi-Speed USB Device Plugged into non-Hi-Speed USB Hub” or “This 
Device Can Perform Faster” Message Is Displayed (Windows XP Only)
The  Setup CD-ROM  is defective.
Click Start, select  My Computer , and confirm that the CD-ROM icon   is 
visible.
In non-XP Windows, double-click the  My Computer icon and confirm that the 
CD-ROM icon   is visible in the window.
Confirm that the...

62Troubleshooting
Print Results Not Satisfactory
„Cannot Print to End of Job
„ Part of the Page  Is Not Printed
„ Colors Are Unclear
CauseAction
Size of the print data is extremely large 
(Windows XP/Windows 2000 only). In Windows XP and Windows 2000, click
 Print Options on the Page Setup  
sheet. Then, select the  Reduce spool data size  check box in the displayed 
dialog.
Selecting  Reduce spool data size  may reduce the print quality.
CauseAction
Page Size setting in the Operation 
Panel does not...

63
Troubleshooting
„ Ink Does Not Come Out/Printing Do es Not Start/Printing Is Blurred/
Colors Are Wrong/Straight Lines Are Misaligned
CauseAction
Ink tank is empty. Open the Scanning Unit (Printer Cover) and check the ink lamps. 
If an ink lamp is flashing red slowly at about 3-second intervals, ink is running 
low. If an ink lamp is flashing red fast at about 1-second intervals or is not lit, the 
tank is empty.
Replace the ink tank, and close the Scanning Unit (Printer Cover).
See “Replacing an Ink...

64Troubleshooting
„White Streaks
„ Printed Paper Curls or Has Ink Blots
„ Printed Surface Is Scratched/Paper Is Smudged
The media is loaded with the wrong 
side facing upwards. Many types of paper are made to be printed on only a particular side of the 
paper.
Printing on the wrong side may cause unclear prints or prints with reduced 
quality.
Refer to “Printing Media” in the 
User’s Guide on-screen manual.
Print Head is misaligned. See “Automatic Print Head Alignment” on page 48 and perform Automatic...

65
Troubleshooting
Printing on inappropriate type of paper.
zCheck to see if the paper you are printing on is not too thick or curled.
See “Media Types You Cannot Use” on page 7.
z When performing Borderless Printing, print quality may be reduced at the top 
and bottom edges of the paper. Make sure that the paper you are using is 
suitable for Borderless Printing. 
For details, refer to the  Printer Driver Guide on-screen manual.
Paper is curled. If you are using paper with either any of the corners or...

66Troubleshooting
„Colors Are Uneven or Streaked
„ Printing Problems When Copying
CauseAction
Print quality is not set appropriately. In the Operation Panel, set  Print quality in the Copy mode or Memory card 
mode to  High. 
Especially when printing a document that requires a lot of ink, increasing the 
Print Quality  setting in the printer driver settings is effective in reducing uneven 
colors.
CauseAction
The original document is not loaded 
correctly. Check that the original is loaded correctly on...