Canon Pixma Mp190 Quick Start Guide

							57
Troubleshooting
„ Error Number: 300 Is Displayed
„Error Number: 1700/1710 Is Displayed
„Ink Info Number: 1688 Is Displayed
„Ink Info Number: 1686 Is Displayed
CauseAction
The machine is not ready. Confirm that the  Power lamp is lit green.
If the  Power  lamp is off, turn the machine on.
While the  Power lamp is flashing green, the machine is initializing. Wait until the 
Power  lamp stops flashing and remains lit green.
If the  Alarm  lamp is lit orange, an error may have occurred on the machine. For 
details on how to resolve the error, see “An Error Code Is Displayed on the LED” 
on page 44.
Machine is not connected properly. Make sure that the USB cable is securely plugged into the machine and the  computer.
zIf you are using a relay device such as a USB hub, disconnect it, connect the 
machine directly to the computer, and try printing again. If printing starts 
normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
z There could also be a problem with the USB cable. Replace the USB cable 
and try printing again.
Your machine is not selected in  Printer 
on the  Print dialog box. Select your machine’s name in 
Printer on the  Print dialog box.
If your machine’s name does not appear in  Printer, follow the procedure below 
to check that the driver for your machine is installed to your computer.
(1) Select  Print & Fax Preferences  in Printer .
In Mac OS X v.10.3.9, select  Edit Printer List in Printer .
(2) Check that your machine’s name is displayed in the list of printers and that 
the check box is selected.
(3) If your machine’s name is not displayed, click  Add(+) to add the machine.
If you cannot add the machine, follow the procedure described in your setup 
sheet to reinstall the MP Drivers.
CauseAction
The ink absorber is almost full. See “E, 8” (Ink absorber is almost full.) in “An Error Code Is Displayed on the  LED” on page 44.
CauseAction
Ink has run out. See “E, 1, 6” (Ink has run out.) in “An Error Code Is Displayed on the LED” on page 44.
CauseAction
Ink level cannot be detected. See “E, 1, 3” (Ink level cannot be detected.) in “An Error Code Is Displayed on the LED” on page 44.
 
						

							58Troubleshooting
The Document Cover Comes Off
Scanning Problems
„ScanGear Won’t Start
„Other Scanning Troubles
Refer to the Scanning Guide on-screen manual.
CauseAction
The Document Cover was opened too 
hard.If the Document Cover is opened too hard, it may come off. Reattach it 
according to the following procedure. 
(1)Insert the protrusion on one side of the Document Cover hinge into the 
holder.
(2)Hold the middle of the Document Cover and press down above the second 
protrusion as shown in the figure below to reattach the Document Cover.
CauseAction
The scanner driver (ScanGear) is not 
installed.Follow the procedure described in your setup sheet to reinstall the MP Drivers.
 
						

							59 Appendix
Appendix
How to Use the Documentation Provided
Printed Documentation
Setup Sheet
Be sure to read this sheet first.
This sheet includes instructions for setting up your machine and getting it ready 
for use.
Quick Start Guide (This guide)
Read this guide when starting to use the machine.
After following instructions in your setup sheet, we recommend you read this 
guide to familiarize yourself with the basic operation of some of the main 
functions that can be performed on your machine.
On-screen Manuals
User’s Guide
Read this guide when starting to use the machine.
If the Quick Start Guide does not provide you enough information please refer to 
the User’s Guide which can be installed from the Setup CD-ROM. This guide 
provides detailed instructions for:
zcopying
zprinting from your computer
zscanning
Additional guides are also available for advanced features.
Scanning Guide
Refer to this guide for full instructions on scanning operation and settings.
PC Printing Guide
Refer to this guide for full instructions on printer driver setting.
PC Photo Printing Guide
Refer to this guide for instructions on using the various application software 
included on the Setup CD-ROM.
 
						

							60Appendix
Reading the On-screen Manuals
For detailed instructions on installing the on-screen manuals, refer to your setup sheet.
You can view the on-screen manuals in the following way:
To view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the 
desktop, or click Start > All Programs (or Programs) > Canon XXX Manual > XXX On-screen 
Manual (where “XXX” is your machine’s name).
System Requirements
Browser: Windows HTML Help Viewer
To view the on-screen manual, double-click the XXX On-screen Manual alias (where “XXX” is your 
machine’s name) on the desktop.
System Requirements
Browser: Help Viewer
NotezMicrosoft® Internet Explorer 5.0 or later must be installed.
zThe on-screen manual may not be displayed properly depending on your operating system or 
Internet Explorer version. We recommend that you keep your system up to date with Windows 
Update.
Note
zThe on-screen manual may not be displayed properly depending on your operating system. We 
recommend that you keep your system up to date.
zWe recommend using Safari as your Web browser to view the HTML format on-screen 
manuals. If Safari is not installed on your computer, download it from Apple Inc. website and 
install it.
 
						

							61 Appendix
Solution Menu (Windows Only)
This menu screen helps you to easily launch bundled applications or on-screen manuals.
Also, you can easily access useful web sites to get tips on how to use your machine.
Experience how easy it is to launch menu items by using the menu screen that appears 
automatically when your computer starts up.
For details, refer to the Introduction to Solution Menu on-screen manual.
My Printer (Windows Only)
This application helps you to operate this machine.
Use this application to open the printer driver or the status monitor screen and confirm or change 
both the printer settings or status.
Also, this application has a menu to provide troubleshooting tips when problems arise.
Double-click the icon on the desktop and experience how easy operating the machine can be.
 
						

							62Appendix
Specifications
General Specifications
Printing resolution (dpi)4800 (horizontal)* x 1200 (vertical)
* Ink droplets can be placed with a pitch of 1/4800 inch at minimum.
InterfaceHi-Speed USB*
* A computer that complies with Hi-Speed USB standard is required. Since the Hi-
Speed USB interface has full backward compatibility with USB Full-Speed (USB 1.1), 
it can be used at USB Full-Speed (USB 1.1).
Print width8 inches / 203.2 mm max.
(for Borderless Printing: 8.5 inches / 216 mm)
Acoustic noise levelApprox. 42 dB (A)
* When printing in the default print quality mode on Photo Paper Plus Glossy II.
Operating environmentTemperature: 5 to 35°C (41 to 95°F)
Humidity: 10 to 90% RH (no condensation)
Storage environmentTemperature: 0 to 40°C (32 to 104°F)
Humidity: 5 to 95% RH (no condensation)
Power supplyAC 100-240 V, 50/60 Hz
Power consumptionPrinting (Copy): Approx. 13 W
Standby (minimum): Approx. 1.1 W
OFF: Approx. 0.8 W
External dimensionsApprox. 17.7 (W) x 13.9 (D) x 6.7 (H) inches /
Approx. 451 (W) x 353 (D) x 169 (H) mm
* With the Paper Support and Paper Output Tray retracted.
WeightApprox. 5.8 kg (Approx. 12.8 lb.)
* With the FINE Cartridges installed.
Canon FINE CartridgesNozzles:
Black: 320 nozzles
Cyan/Magenta/Yellow: 384 x 3 nozzles
Copy Specifications
Multiple copy1 - 9, 20 pages
Scan Specifications
Scanner driverTWAIN / WIA (Windows Vista and Windows XP only)
Maximum scanning sizeA4/Letter, 8.5 x 11.7 / 216 x 297 mm
Scanning resolutionOptical resolution (horizontal x vertical) max: 600 dpi x 1200 dpi
Interpolated resolution max: 19200 dpi x 19200 dpi
Gradation (Input/Output)16bit/8bit
48bit/24bit (RGB each 16bit/8bit)
 
						

							63 Appendix
zSome functions may not be available with Windows Media Center.
zTo upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon 
inkjet printer. 
Specifications are subject to change without notice.
Minimum System Requirements
Note
Conform to the operating system’s requirements when higher than those given here.
Operating System
Processor
RAMWindows Vista
1 GHz processor
512 MB
Windows XP SP2
300 MHz processor
128 MB
Windows 2000 Professional SP4
300 MHz processor
128 MB
Note: Operation can only be guaranteed on a 
PC with Windows Vista, XP or 2000 pre-
installed.Mac OS X v.10.5
Intel processor, PowerPC G5, PowerPC G4
(867 MHz or faster)
512 MB
Mac OS X v.10.4
Intel processor, PowerPC G5,
PowerPC G4, PowerPC G3
256 MB
Mac OS X v.10.3.9
PowerPC G5, PowerPC G4, PowerPC G3
128 MB
Note: Hard Disk must be formatted as Mac OS 
Extended(Journaled) or Mac OS Extended.
BrowserInternet Explorer 6.0 or later Safari
Hard Disk Space650 MB
Note: For bundled software installation.750 MB
Note: For bundled software installation.
CD-ROM DriveRequired
DisplayXGA 1024 x 768
Additional System Requirements for On-Screen Manuals
Browser: Windows HTML Help Viewer
Note: Microsoft Internet Explorer 5.0 or later must be 
installed. The on-screen manual may not be displayed 
properly depending on your operating system or Internet 
Explorer version. We recommend that you keep your 
system up to date with Windows Update. Browser: Help Viewer
Note: The on-screen manual may not be displayed properly 
depending on your operating system or Help Viewer 
version. We recommend that you keep your system up to 
date with Software Update.
 
						

							64Appendix
Legal Limitations on Use of Your Product and Use of 
Images
It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. 
The list provided is non-exhaustive. When in doubt, check with a legal representative in your 
jurisdiction.
zPaper money
zMoney orders
zCertificates of deposit
zPostage stamps (canceled or uncanceled)
zIdentifying badges or insignias
zSelective service or draft papers
zChecks or drafts issued by governmental 
agencies
zMotor vehicle licenses and certificates of title
zTraveler’s checks
zFood stamps
zPassports
zImmigration papers
zInternal revenue stamps (canceled or uncanceled)
zBonds or other certificates of indebtedness
zStock certificates
zCopyrighted works/works of art without 
permission of copyright owner
 
						

							65 Appendix
Users in the U.S.A.
„Regulatory Information
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10320
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two 
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any 
interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable 
protection against harmful interference in a residential installation. This equipment generates, uses 
and can radiate radio frequency energy and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this 
equipment does cause harmful interference to radio or television reception, which can be 
determined by turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
zReorient or relocate the receiving antenna.
zIncrease the separation between the equipment and receiver.
zConnect the equipment into an outlet on a circuit different from that to which the receiver is 
connected.
zConsult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC 
Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the 
manual. If such changes or modifications should be made, you could be required to stop operation of 
the equipment.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
1-516-328-5600
„Canon U.S.A., INC. LIMITED WARRANTY  --- (U.S.A. Only)
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to 
the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when 
purchased and used in the United States only.
The Product is warranted against defects in materials and workmanship under normal use and 
service (a) for a period of ninety (90) days from the date of original purchase when delivered to you 
in new condition in its original container or (b) for 30 days from the date of original purchase for 
refurbished Products. Product returned to a Canon USA repair facility or a Canon USA Authorized 
Service Facility (“ASF”), and proven to be defective upon inspection will be (a) repaired utilizing new, 
remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a 
refurbished Product, as determined by the Canon USA repair facility or the ASF.
Warranty repair or replacement shall not extend the original warranty period of the Product. A dated 
proof of purchase is required at the time of warranty service. A copy of your dated bill of sale will 
satisfy this requirement. This warranty does not cover any accessories, or any consumables, such 
as paper or ink cartridges, as to which there shall be no warranty or replacement.
 
						

							66Appendix
This limited warranty shall only apply if the Product is used in conjunction with compatible 
computers, peripheral equipment and software. Canon USA shall have no responsibility for such 
items except for compatible Canon brand peripheral equipment covered by a separate warranty 
(“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the 
terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed 
with the Product are sold “as is” and without warranty of any kind by Canon USA, including any 
implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties 
are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the 
manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product and does not apply 
in the following cases:
(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by 
you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating 
or maintenance instructions in, or environmental conditions prescribed in, Canon USA’s user’s 
manual or other documentation, or services performed by someone other than a Canon USA 
repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and 
abrasions will be presumed to have resulted from misuse, abuse or failure to operate the 
Product as set forth in the user’s manual or other documentation for the Product.
(b) Use of parts, media, software or supplies (other than those sold by Canon USA), including non-
Canon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause 
abnormally frequent service calls or service problems.
(c) If the Product has had its serial number or dating defaced, altered or removed.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR 
CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR 
ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR 
FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE 
WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE 
MANUFACTURER’S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY 
LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY 
IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER’S LICENSE 
AGREEMENT.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR 
FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE 
APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO 
OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY 
ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR 
ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED 
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA 
SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE 
FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION 
OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED 
BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL 
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN 
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND 
AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE 
OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, 
YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR 
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, 
USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED 
SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES 
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL 
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS 
LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL