Canon Pixma Ip4840 User Guide

Advanced Guide > Troubleshooting > Cannot Install the Application Program
U347
Cannot Install the Application Program 
Easy-WebPrint EX Does Not Start up or Easy-WebPrint EX Menu Does Not Appear
If Easy-W ebPrint EX does not start up or its menu does not appear on Internet Explorer, confirm
the following.
Note
You can use Easy-W ebPrint EX with Internet Explorer 7  or later.
Check 1: Is Canon Easy-WebPrint EX is displayed on  the Toolbars menu in the
Internet Explorers View menu? 
If Canon Easy-W ebPrint...

Advanced Guide > Troubleshooting > Cannot Connect to Computer Properly
U309
Cannot Connect to Computer Properly 
Printing Speed Is Slow/Hi-Speed USB Connection Does Not Work/This device can
perform faster Message Is Displayed
If your system environment is not fully compatible with  Hi-Speed USB, the printer will operate at a
lower speed provided under USB 1.1. In this case, t he printer operates properly but printing speed
may slow down due to communication speed.
Check: Check the following to make sure...

Advanced Guide > Troubleshooting > Print Results Not Satisfactory
U310
Print Results Not Satisfactory
If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, conf irm the
paper and print quality settings first.
Check 1: Do the page size and media type settings m atch the size and
type of the loaded paper? 
W hen these settings are incorrect, you cannot obtai n a proper print result.
If you are printing a photograph or an illustration,  incorrect paper type...

Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Cannot Print to End of Job
U311
Cannot Print to End of Job
Check 1: Is the size of the print data extremely la rge?
Click Print Options on the Page Setup sheet. Then,  select the Prevent loss of print data check box in
the displayed dialog.
Check 2: Is the space of your computers hard disk  sufficient?
Delete unnecessary files to free disk space.
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Cannot Print to End of Job...

Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Part of the Page Is Not Printed
U312
Part of the Page Is Not Printed
Check: When performing automatic duplex printing, t he reason below is
possible. 
W hen performing automatic duplex printing, the prin table area at the top of the page will be 0.08
inches / 2 mm narrower than the usual. 
For this reason, the bottom of the page may not be  printed. To prevent this, select Use reduced
printing from the printer driver.
Important
Reduced...

Advanced Guide > Troubleshooting > Print Results Not Satisfactory > No Printing Results/Printing Is Blurred/Colors Are
W rong/W hite Streaks
U313
No Printing Results/Printing Is Blurred/Colors Are Wrong/White
Streaks
 No Printing Results
 Printing Is Blurred
 Colors Are Wrong
 White Streaks
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No Printing Results/Printing Is Blurred/Colors Are  Wrong/White Streaks
.ownloadedtfromtManualsPrinterDcomtManuals       

Check 1: Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check 2: Check the status of ink tanks. Replace the  ink tank if the ink
has run out.
Routine Maintenance
Check 3: Is the orange tape or protective film rema ining?
Make sure that all of the protective film is peeled  off and the L-shape air hole is exposed, as
illustrated in (A). 
If the orange tape is left as in (B), pull the orange  tape and remove it.
Check 4: Print the Nozzle Check Pattern and perform  any...

the paper is loaded with the printable side facing up.
Printing on the wrong side of such paper may cause  unclear prints or prints with reduced quality.
Refer to the instruction manual supplied with the p aper for detailed information on the printable side.
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Page 398 of 468 pages
No Printing Results/Printing Is Blurred/Colors Are  Wrong/White Streaks
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Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Lines Are Misaligned
U315
Lines Are Misaligned
Check 1: Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check 2: Perform Print Head Alignment. 
If the Print Head is misaligned in installing it, straight lines may be printed misaligned. Be sure to
align the Print Head after you install it.
Routine Maintenance
Note
If the problem is not resolved after performing the  Print Head Alignment, perform Print...

Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Line or Image Does Not Print or Prints Partially
U152
Line or Image Does Not Print or Prints Partially
Check 1: Is the size of the print data extremely la rge?
Click Print Options on the Page Setup sheet. Then,  select the Prevent loss of print data check box in
the displayed dialog.
Check 2: Is the Page Layout Printing performed or t he Binding margin
function used? 
W hen the Page Layout Printing or Binding margin fun ction is being...