Canon Pixma Ip4700 User Guide

Advanced Guide > Troubleshooting > Paper Jams > Paper Is Jammed inside the Printer at the Transport Unit
Paper Is Jammed inside the Printer at the Transport  Unit
Remove the paper following the procedure below.
1.Detach the Rear Cover.
2.Pull the paper out slowly.
Note
Be careful not to touch the components inside the printer.
If you cannot pull the paper out, turn the printer off and turn it back on. The paper may be
ejected automatically.
3.Attach the Rear Cover.
Push the left side of the Rear Cover...

6.If any paper is sticking out of the Cassette, remove the paper, align and reload the
paper in the Cassette. 
If you did not remove the jammed paper out in step  1 to 5 when automatic duplex printing, check the
duplex transport section.
Jammed Paper Is Not Removed out W hen Automatic Dupl ex Printing
Note
W hen reloading the paper into the printer, confirm that you are using the correct paper and are
loading it into the printer correctly.
Loading Paper
7.Insert the Cassette into the printer again, and...

Advanced Guide > Troubleshooting > Paper Jams > Jammed Paper Is Not Removed out When Automatic Duplex Printing
Jammed Paper Is Not Removed out When Automatic Dupl ex
Printing
Before removing the jammed paper, see Paper Is Jammed inside the Printer at the Transport  Unit to
remove it from Transport Unit. If the paper jam err or continues, remove the jammed paper following the
procedure below.
1.Turn off the printer, and unplug the power cord of t he printer from the power supply.
2.Remove the Cassette....

Advanced Guide > Troubleshooting > Paper Jams > In Other Cases
In Other Cases
Make sure of the following:
Check 1: Are there any foreign objects around the Paper Output Slot?
Check 2: Are there any foreign objects in the Rear Tray?
If there are any foreign objects in the Rear Tray, be sure to turn off the printer, unplug it from the
power supply, then remove the foreign object.
Check 3: Is the Rear Cover closed completely?
Check 4: Is the paper curled?
Check 3: Load the paper after correcting its curl....

Advanced Guide > Troubleshooting > Message Appears on the Computer Screen
Message Appears on the Computer Screen
Error Number: B200 A printer error has occurred. Turn the printer off and unplug the power cord of the
printer from the power supply. Then contact the ser vice center. Is Displayed
Error Number: **** A printer error has occurred. Turn the printer off and then on again. If this doesnt
clear the error, see the users guide for more deta il. Is Displayed
Error Regarding Automatic Duplex Printing...

6000 Is Displayed 
If any object is placed in front of the printer, remove it.
Open the Paper Output Tray gently, then turn the po wer off and back on.
Four-Digit Alphanumeric and Printer error has occu rred. Is Displayed
Turn off the printer, and unplug the power cord of  the printer from the power supply.
Plug the printer back in and turn the printer back  on.
If the problem is not resolved, contact the service  center.
Error Regarding Automatic Duplex Printing Is Displa yed
Check: See Cannot Print...

Uninstall the printer driver following the procedure described in Deleting the Unnecessary
Printer Driver, insert the Setup CD-ROM
 into the computers disc drive and perform Custom
Install and select IJ Printer Driver to install aga in.
Check 5: Check the status of the device on your com puter.
Follow the procedure below to check the status of t he device.
1.Click Control Panel, Hardware and Sound, then Devic e Manager.
If the User Account Control screen is displayed, fo llow the on-screen instructions....

See Thirteen flashes: in Alarm Lamp Flashes Orange and take the appropriate
action.
Ink Info Number: 1688 Is Displayed
See Sixteen flashes: in Alarm Lamp Flashes Orange and take the appropriate
action.
Error Number: 1851 Is Displayed
Check: Close the Inner Cover, then press the RESUME/CANCEL button on the
printer.
Error Number: 1856 Is Displayed
Check: Close the Inner Cover, then press the RESUME/CANCEL button on the
printer. 
A page of print data being sent at the time of the  error will be erased, so...

The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a confirmation screen
asking for permission to send the printer usage information will be displayed three months and
then six months after the installation. After that, it will be displayed every six months for about fo ur
years. 
Read the instructions on the screen and follow the proced ure below.
If you agree to participate in the survey program:
Click...

Note
In W indows Vista, a confirmation/warning dialog box may appear when installing,
uninstalling or starting up software. 
This dialog box appears when administrative rights are  required to perform a task.
If you are logged on to an administrator account, c lick Continue or Allow to continue.
2. Select Canon Inkjet Printer/Scanner/Fax Extended  Survey Program.
3. Select Change. 
If you select Yes after you have followed the on-sc reen instructions, the confirmation
screen will be displayed at the time...