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Canon Pixma Ip4700 User Guide

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Page 361

Advanced Guide > Troubleshooting > Power Lamp Flashes Green and Alarm Lamp Flashes Orange Alternately
Power Lamp Flashes Green and Alarm Lamp Flashes Ora nge
Alternately
A printer problem has occurred. 
Disconnect the printer cable from the printer, turn  the printer off, and then unplug the printer from the
power supply. 
Plug the printer back in and turn the printer back  on.
If the problem is not resolved, contact the service  center.
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Page 361 of 437 pages
Power Lamp Flashes Green and Alarm...

Page 362

Advanced Guide > Troubleshooting > Cannot Install the Printer Driver
Cannot Install the Printer Driver
If the installation does not start even after the Setup CD-ROM is inserted
into your computers disc drive:
Start the installation following the procedure below.
1.Click Start then Computer. 
In W indows XP, click Start then My Computer. 
In W indows 2000, double-click the 
My Computer icon on the desktop.
2.Double-click the  CD-ROM icon on the displayed window.
If the contents of the CD-ROM are...

Page 363

If you are unable to proceed beyond the Printer Connection screen, make sure that the USB cable is
securely plugged into the USB port of the printer a nd is connected to the computer, and then follow
the procedure below to reinstall the printer driver .
Note
In W indows Vista, The printer is not detected. Chec k the connection. may be displayed
depending on the computer you use. In this case, wa it for a while. If you still cannot proceed to
the next step, follow the procedure below to reinst all the...

Page 364

Advanced Guide > Troubleshooting > Cannot Connect to Computer Properly
Cannot Connect to Computer Properly
Printing Speed Is Slow/Hi-Speed USB Connection Does Not Work/This device
can perform faster Message Is Displayed
If your system environment is not fully compatible  with Hi-Speed USB, the printer will operate at a
lower speed provided under USB 1.1. In this case, t he printer operates properly but printing speed
may slow down due to communication speed.
Check: Check the following to make sure that...

Page 365

Advanced Guide > Troubleshooting > Print Results Not Satisfactory
Print Results Not Satisfactory
If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, conf irm the
paper and print quality settings first.
Check 1: Do the page size and media type settings m atch the size and
type of the loaded paper? 
W hen these settings are incorrect, you cannot obtai n a proper print result.
If you are printing a photograph or an illustration , incorrect paper type settings...

Page 366

Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Cannot Print to End of Job
Cannot Print to End of Job
Check 1: Is the size of the print data extremely large?
Click Print Options on the Page Setup sheet. Then, select the Prevent loss of print data check box in
the displayed dialog.
Check 2: Is the space of your computers hard disk  sufficient?
Delete unnecessary files to free disk space.
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Page 366 of 437 pages
Cannot Print to End of Job...

Page 367

Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Part of the Page Is Not Printed
Part of the Page Is Not Printed
Check: When performing automatic duplex printing, the reason below is
possible. 
W hen performing automatic duplex printing, the prin table area at the top of the page will be 0.08
inches / 2 mm narrower than the usual. 
For this reason, the bottom of the page may not be  printed. To prevent this, select Use reduced
printing from the printer driver.
Important
Reduced...

Page 368

Advanced Guide > Troubleshooting > Print Results Not Satisfactory > No Printing Results/Printing Is Blurred/Colors Are
W rong/W hite Streaks
No Printing Results/Printing Is Blurred/Colors Are  Wrong/White
Streaks
Page 368 of 437 pages
No Printing Results/Printing Is Blurred/Colors Are  Wrong/White Streaks
JownloadedhfromhManualsPrinterDcomhManuals   

Page 369

Check 1: Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check 2: Check the status of ink tanks. Replace the  ink tank if the ink
has run out.
Routine Maintenance
Check 3: Is the orange tape or protective film rema ining?
Make sure that all of the protective film is peeled  off and the air hole is exposed, as illustrated in (A).
If the orange tape is left as in (B), pull the oran ge tape and remove it.
Check 4: Print the Nozzle Check Pattern and perform  any...

Page 370

Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Lines Are Misaligned
Lines Are Misaligned
Check 1: Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check 2: Perform Print Head Alignment. 
If you did not align the Print Head after installation, straight lines may be printed misaligned. Be s ure
to align the Print Head after you install it.
Routine Maintenance
Note
If the problem is not resolved after performing the  Print Head Alignment, perform...
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