Canon Pixma Ip1900 User Guide

							Advanced Guide > Troubleshooting > Alarm Lamp Flashes Orange
Alarm Lamp Flashes Orange
When a printer error occurs, the Alarm lamp flashes orange as shown below. The number of flashes
indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct
the error.
(A) Note the number of flashes
(B) Flashes repeatedly
Number of flashes/CauseAction
Two flashes:
Printer is out of paper. /Paper does not
feed.
Reload paper on the Rear Tray and press the 
RESUME/CANCEL button.
Three flashes:
Paper jam.The paper may be jammed. Remove the jammed paper,
reload paper properly in the printer, and then press the 
RESUME/CANCEL button.
Paper Jams
Four flashes:
Ink has run out.
Ink has run out.
Replace the ink cartridge and close the cover.
If printing is in progress and you want to continue printing,
press the RESUME/CANCEL button for at least 5 seconds
with the ink cartridge installed. Then printing can continue
under the ink out condition.
The function for detecting the remaining ink level will be
disabled.
Replace the empty ink cartridge immediately after the
printing. The resulting print quality is not satisfactory, if
printing is continued under the ink out condition.
Five flashes:
The FINE Cartridge cannot be
recognized.
The FINE Cartridge may not be installed properly or it may
not be compatible with this printer.
Open the Front Cover and install the FINE Cartridge properly
or install the one compatible with this printer.
If the problem is not resolved, the FINE Cartridge may be
faulty. In this case, contact your Canon service
representative.
Seven Flashes:
FINE Cartridge is not installed in the
correct position.Make sure that each FINE Cartridge is installed in the correct
position.
Routine Maintenance
Eight flashes:
Ink absorber is almost full.
The ink absorber is becoming full.
The printer has a built-in ink absorber to hold the ink used
during Print Head Cleaning.
Press the RESUME/CANCEL button to cancel the error so you
can continue printing. Before the ink absorber becomes
completely full, contact a Canon service representative. (You
will need to replace a particular part of the printer.)
Fourteen Flashes:
The FINE Cartridge cannot be
recognized.
The FINE Cartridge may not be compatible with this printer.
Install the appropriate FINE Cartridge.
Routine Maintenance
Fifteen Flashes:
The FINE Cartridge cannot be
recognized.
The FINE Cartridge may not be installed properly or it may
not be compatible with this printer.
Install the appropriate FINE Cartridge.
Routine Maintenance
Sixteen Flashes:
Ink level cannot be detected.
Ink may have run out.
The function for detecting the remaining ink level will be
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							disabled since the ink level cannot be correctly detected.
If you want to continue printing without this function, press
the RESUME/CANCEL button for at least 5 seconds.
Canon recommends to use new genuine Canon cartridges
in order to obtain optimum qualities.
Please be advised that Canon shall not be liable for any
malfunction or trouble caused by continuation of printing
under the ink out condition.
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							Advanced Guide > Troubleshooting > Power Lamp Flashes Green and Alarm Lamp Flashes Orange Alternately
Power Lamp Flashes Green and Alarm Lamp Flashes Orange
Alternately
A printer problem has occurred.
Disconnect the printer cable from the printer, turn the printer off, and then unplug the printer from the
power supply.
Plug the printer back in and turn the printer back on.
If the problem is not resolved, contact your Canon service representative.
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							Advanced Guide > Troubleshooting > Cannot Install the Printer Driver
Cannot Install the Printer Driver
If the installation does not start even after the Setup CD-ROM is inserted
into your computers disc drive:
Start the installation following the procedure below.
1.Click Start then Computer.
In Windows XP, click Start then My Computer.
In Windows 2000, double-click the My Computer icon on the desktop.
2.Double-click the  CD-ROM icon on the displayed window.
If the contents of the CD-ROM are displayed, double-click MSETUP4.EXE.
Double-click the CD-ROM icon on your desktop to start installation.
note
If the CD-ROM icon is not displayed, try the following:
Remove the CD-ROM from your computer, then insert it again.
Restart your computer.
If the icon is still not displayed, try different discs and see if they are displayed. If other discs are
displayed, there is a problem with the Setup CD-ROM. In this case, contact your Canon service
representative.
If you are unable to proceed beyond the Printer Connection screen:
If you are unable to proceed beyond the Printer Connection screen, make sure that the USB cable is
securely plugged into the USB port of the printer and is connected to the computer, and then follow
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							the procedure below to reinstall the printer driver.
note
In Windows Vista, The printer is not detected. Check the connection. may be displayed
depending on the computer you use. In this case, wait for a while. If you still cannot proceed to
the next step, follow the procedure below to reinstall the printer driver.
1.Click Cancel on the Printer Connection screen.
2.Click Start Over on the Installation Failure screen.
3.Click Back on the screen that appears next.
4.Click Exit on the PIXMA XXX screen, then remove the CD-ROM.
5.Turn the printer off.
6.Restart the computer.
7.Make sure that you have no application software running.
8.Follow the procedure described in your setup manual to reinstall the printer
driver.
In other cases:
Follow the procedure described in your setup manual for proper installation.
If the driver was not installed correctly, uninstall the printer driver, restart your computer, then reinstall
the driver.
Uninstalling the Printer Driver
If you reinstall the printer driver, select Custom Install on the Setup CD-ROM.
note
If the installer was forced to be terminated due to a Windows error, the system may be in an
unstable condition and you may not be able to install the driver. Restart your computer before
reinstalling.
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							Advanced Guide > Troubleshooting > Cannot Connect to Computer Properly
Cannot Connect to Computer Properly
The Printer Is Not Recognized Properly
Check 1: Is a USB hub used?
Connect the printer directly to the computers USB port without using a hub.
Check 2: Is the latest USB driver installed correctly?
Obtain the latest version of the USB driver and install it in your computer.
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							Advanced Guide > Troubleshooting > Print Results Not Satisfactory
Print Results Not Satisfactory
If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the
paper and print quality settings first.
Check 1: Do the page size and media type settings match the size and
type of the loaded paper?
When these settings are incorrect, you cannot obtain a proper print result.
If you are printing a photograph or an illustration, incorrect paper type settings may reduce the quality
of the printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
In borderless printing, uneven coloring may occur depending on the combination of the paper type
setting and the loaded paper.
Confirm the page size and media type settings using the printer driver.
Printing with Easy Setup
Check 2: Make sure that the appropriate print quality is selected
according to the media type and printing data using the printer driver.
Select a print quality option suitable for the paper and image for printing. If you notice blurs or uneven
colors, increase the print quality setting and try printing again.
Confirm the print quality setting using the printer driver.
Changing the Print Quality and Correcting Image Data
Check 3: If the problem is not resolved, there may be other causes.
See also the sections below:
Cannot Print to End of Job
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
Colors Are Unclear
Lines Are Misaligned
Printed Paper Curls or Has Ink Blots
Paper Is Smudged/Printed Surface Is Scratched
Back of the Paper Is Smudged
Colors Are Uneven or Streaked
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							Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Cannot Print to End of Job
Cannot Print to End of Job
Check 1: Is the size of the print data extremely large?
Click Print Options on the Page Setup sheet. Then, select the Prevent loss of print data check box in
the displayed dialog.
Check 2: Is the space of your computers hard disk sufficient?
Delete unnecessary files to free disk space.
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							Advanced Guide > Troubleshooting > Print Results Not Satisfactory > No Printing Results/Printing Is Blurred/Colors Are
Wrong/White Streaks
No Printing Results/Printing Is Blurred/Colors Are Wrong/White
Streaks
Check 1: Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check 2: Is the FINE Cartridge installed properly?
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							Remove the FINE Cartridge, then reinstall it. The print result may be improved by reinstalling the
FINE Cartridge.
Also, check that the protective tape (A) is removed.
Check 3: Print the Nozzle Check Pattern and perform any necessary
maintenance operations such as Print Head Cleaning.
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head
nozzles.
Refer to Routine Maintenance for the Nozzle Check Pattern printing, Print Head Cleaning, and Print
Head Deep Cleaning.
If the Nozzle Check Pattern is not printed correctly:
After performing the Print Head Cleaning, print the Nozzle Check Pattern and examine the
pattern.
If the problem is not resolved after performing the Print Head Cleaning twice:
Perform the Print Head Deep Cleaning.
If the problem is not resolved after performing the Print Head Deep Cleaning, try it again.
If the problem is not resolved after performing the Print Head Deep Cleaning twice:
Ink may have run out. Replace the FINE Cartridge.
Check 4: When a FINE Cartridge runs out of ink, replace it with a new
one.
Check 5: When using paper with one printable surface, make sure that
the paper is loaded with the printable side facing up.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
Check 6: Change the Paper Thickness Lever setting.
Adjust the position of the Paper Thickness Lever according to the type of paper you are printing on.
Refer to Loading Paper.
Depending on the printing content, the printing surface may become scratched or the corners or
edges of the paper may become smudged even for the types of paper which require you to set the
lever to the left. In this case, set the Paper Thickness Lever to the right.
* Reset the Paper Thickness Lever to the left when you finish printing. If the lever is not set back to
the left, the inside of the printer is more likely to get dirty due to the wider clearance between the print
head and the loaded paper. It may also reduce print quality.
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