Canon Pc170 User Guide

							Troubleshooting
49
3
Paper jams occur frequently.
White streaks appear on copies.
Black streaks appear on copies.
Copies are completely black.
Copies are too pale.The copy paper is curled or wrinkled.
Pieces of paper remain jammed in the main
unit.
The feeding roller is dirty.
The toner in the cartridge is not evenly
distributed.
The fiber lens is dirty.
There is condensation in the main unit.
There is condensation in the main unit.
The copier is cold.
Problem
Possible CausePossible Remedy
Use flat, unwrinkled copy paper.
Remove the pieces of jammed paper.
Clean the feeding roller. (See p.46.)
Evenly distribute the cartridge toner.
(See p.50.)
Clean the fiber lens. (See p. 50.)
Allow more than two hours for the copier to
fully reach room temperature before using it.
Allow more than two hours for the copier to
fully reach room temperature before using it.
Allow more than two hours for the copier to
fully reach room temperature before using it.
MEMO:
•If the above remedies fail to solve a problem, contact your Canon authorized service representative.
What to Do If You Suspect
There is a Malfunction
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							Troubleshooting
50
3
Copy Image
Copy Image
Problems Problems
If copies appear either too dark
or too light and you can not get a
clear copy, refer to the guidelines
below.
If Dark Bands/ Black
Streaks Appear on
Copies
When this happens follow the
procedure below to clean the fiber
lens.If Light Bands/ White
Streaks Appear on
Copies
This most often happens when the
cartridge toner is low or not evenly
distributed in the cartridge. To help
distribute the toner in the cartridge,
remove it from the copier and rock
it several times to the left and right
at a 90˚ angle. If the white streaking
continues then replace the
cartridge with a new one.
(See “Replacing Cartridges”,
on p. 21.)
Paper feeding 
direction
Cleaning the fiber lens (top
side)
Turn the power switch OFF and unplug
the copier.
Align the platen with the  mark by
sliding it to the left.
Fiber lens (top side)
Clean the top side of the fiber lens. To
clean, run a cotton swab (not included)
over the entire length of the lens several
times.
Copy Image Problems
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							Troubleshooting
51
3
Cleaning the fiber lens
(reverse side)
Open the top cover and remove the
cartridge.
(See “Replacing Cartridges”, on p.21.)
Fiber lens (reverse side)
Clean the reverse side of the fiber lens. To
clean, run a cotton swab lightly over the
entire length of the lens several times.
Once the cleaning is complete replace the
cartridge, close the top cover and slide
the plate back into the center position.
Copy Image Problems
MEMO:
•When cleaning the fiber lens be sure to use the
flat type of cotton swab that is normally used for
cleaning audio equipment. A round cotton swab
will not fit into the groove properly.
•Do not soak the cotton swabs in any type of
cleaning solution or alcohol before using them to
clean the fiber lens. Only use dry cotton swabs.
•If the above procedure fails to remedy the copy
image problems, contact your dealer or service
representative.
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							Troubleshooting
52
3
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							Appendix
53
Cleaning the Copier................................ 54
Routine Cleaning................................... 55
Specifications.......................................... 56
Index.......................................................... 57
ppendix
ppendix
A
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							Appendix
54
Cleaning the Copier Cleaning the Copier
Cleaning the Copier
Multi-stack Tray
Platen Glass (top and bottom) Platen Cover
Copy Tray
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							Appendix
55
Routine Cleaning
To ensure optimum copy quality
the platen glass, platen cover,
copy tray and multi-stack tray
should be cleaned on a regular
basis.
To clean these parts, wipe with a
cloth dampened with water or a
mild cleaning agent and then wipe
with a soft dry cloth.
■Clean the external housing of the
copier in the same way.
■To clean the underside of the platen
glass, first remove the multi-stack tray
from the main unit. To do so, hold the
corners of the multi-stack tray with
both hands and lightly push inwards on
the two corners to detach the tray.
 CAUTION:
•Before cleaning the copier, turn the power
switch OFF and unplug the copier from its
power source. Failure to do so may result in a
fire or electrical shock.
•Clean the copier using a firmly wrung-out cloth
dampened with a mild cleansing detergent. Do
not use alcohol, benzene, paint thinner or other
flammable substances. If flammable substances
come into contact with a high-voltage area
inside the copier, this may result in a fire or
electrical shock.
Cleaning the Copier
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							Appendix
56
Specifications Specifications
For details concerning features, consult your dealer.
Features are subject to change without notice.
For high-quality copies, use paper and transparencies recommended by Canon. Some types of paper available at office supply stores may not
be suitable for this copier. If you have any questions about paper, consult your dealer or Canon USA Consumer Information Center.
Specifications
Item
TypePersonal Desktop / Portable
PlatenMoving Platen
Photoconductive MaterialsOrganic Photosensitive Conductor
Copying SystemIndirect Electrostatic Transfer System
Developing SystemToner Projection System
Fixing SystemCanon’s RAPID™ Fusing System
Acceptable OriginalsUp to letter (81/2 ✕ 11), books and three dimensional objects up to 4.4 lb
Acceptable Copy Stock15-32-lb bond plain paper, Canon type E transparencies, tracing paper, labels, colored paper,
postcards and card stock up to 32 lb bond
Copy SizesLetter (81/2 ✕ 11) to STMTR (51/2 ✕ 8)
Non-image Area1/16 (2mm) at leading edge
Warm-up Time 0 sec. at room temperature (68˚F)
First Copy Time22 sec. (LTR size)
Copy Speed4 cpm (LTR size)
Magnification1:1 + 1.2%
Paper Feeding SystemMulti-sheet Feeding
Power Requirements115 V AC, 60 Hz (Power requirements differ depending on the country of purchase)
Power Consumption0.7 kW (max.)
Dimensions (W ✕ D ✕ H)14 1/8 ✕ 17 3/8 ✕ 4 6/8
Installation Space (W ✕ D)32 1/8  ✕ 17 3/8
WeightApprox. 18.0 lb (including cartridge)
Copy ColorsBlack, Red, Blue, Green and Sepia (cartridge replacement necessary) Canon Type E


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							Appendix
57
Index
Index Index
A
A (Auto) Indicator (  ) ...................................... 17, 33
Auto Power-OFF Feature ......................................... 31
Automatic Exposure Control Mode............................ 32
B
Black Roller .............................................................. 46
C
Carrying Handle ................................................. 12, 16
Cartridges ........................................................... 16, 19
Canon E Color Cartridges .............................. 21
Canon E20 Cartridges ................................... 21
Color Cartridges ....................................... 19, 38
Copy Yield ...................................................... 21
Drum Protective Shutter ................................. 23
Recycling ....................................................... 24
Replacement Indications ................................ 20
Sealing Tape ............................................ 16, 22
Storing Precautions ........................................ 24
Clear/Stop ( 
 ) Key .......................................... 17, 31
Condensation ..................................................... 10, 23
Copy Stock ............................................................... 34
Copy Tray ........................................................... 15, 16
E
E Error Indicator ....................................................... 43
Error Indications ................................................. 17, 43
Exit Slot .................................................................... 15
Exposure Adjustment Lever ............................... 17, 33
Exposure Recalibration Switch .......................... 16, 32
F
F Mode ..................................................................... 31
Fiber Lens .......................................................... 50, 51
G
Guide Plate ........................................................ 30, 32
L
Left Cover ........................................................... 15, 45
Left Cover Release Button ................................. 15, 45
M
Manual Exposure Control Mode ............................... 32
Multi-stack Tray .................................................. 15, 16
N
Number of Copies (  ) Key .............................. 17, 31
Number of Copies/Error Indicator ...................... 17, 30
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							Appendix
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Index
P
P Error Indicator ........................................... 17, 43, 46
Paper Feed Guides ............................................ 16, 30
Paper Feeding Slot .................................................. 16
Paper Jam Indicator ( 
 ) ..................... 17, 18, 42, 44
Paper Roller ............................................................. 46
Platen ....................................................................... 10
Platen Cover ................................................ 15, 37, 54
Platen Glass ....................................................... 15, 36
Postcards ................................................................. 35
Power Switch ........................................................... 16
S
Start (  ) Key ................................................... 17, 30
Supplies and Accessories .......................................... 4
T
Telephone Assistance ................................................ 4
The AE ( 
 ) Key ............................................... 17, 33
Top Cover .......................................................... 16, 44
Top Cover Release Button ................................. 15, 44
Transparencies .................................................. 35, 36
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