Canon Pc170 User Guide

							Operating Procedure
39
2
Various Ways to Copy
Position the original to be copied in black
on the platen glass. Then make a copy.
(See “Normal Copying”, on p. 30.)
SPORTS
NEWS
ABC  stadium
Remove the black cartridge from the
copier and replace it with the blue one.
(See “Replacing Cartridges”, on p.21.)
When the top cover of the copier is
opened, the power will automatically turn
OFF.
After inserting the blue cartridge, close
the top cover and return the platen to the
center position. Then turn the power
switch ON.
Position the original to be copied in blue
on the platen glass in the same position
that was used to copy the black original.
ABCSPORTS
NEWS
ABC  stadium
Insert the black copy into the multi-stack
tray as shown. Make sure the copy paper
is facing the right direction. Then, press
the 
 key.
NOTICE:
•    When making color copies, lighten the exposure
manually to avoid the dark shading that often
appears when color copies are made in the auto
exposure mode.
ABCSPORTS
NEWS
ABC  stadium
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							Operating Procedure
40
2
Various Ways to Copy
NOTICE:
•When copying in black and another color,
always be sure to copy in black first.
•When making two-color copies, 16 to 32-lb bond
paper can be used.
•Before inserting the cartridges, always rock
each one left and right to evenly distribute the
toner.
•Take care to smooth out any curls in the copy
paper that may develop while copying and re-
copying.
MEMO:
•Cartridges come in black, red, blue, green and
sepia.
Starter Cartridge (black) is included.
•Adjustment of the copy exposure may be
necessary when using color cartridges.
 (See “Adjusting the Copy Exposure”, on p. 32.)
•Multi-colored transparencies will appear black
when projected using an overhead projector.
•When making copies in two or more colors, a
slight over-lapping of colors may occur.
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							Troubleshooting
41
3Troubleshooting
Troubleshooting
3
When Error Indicators Appear............... 42
When 
 Flashes.................................. 42
When Letters or Numbers Light Up /
Flash.................................................. 43
Clearing Paper Jams
(When 
 Flashes)............................ 44
Cleaning the Paper Roller (When the 
Error Indicator flashes)...................... 46
What to Do If You Suspect
There is a Malfunction........................ 48
Copy Image Problems............................. 50
If Light Bands / White Streaks
Appear on Copies.............................. 50
If Dark Bands / Black Streaks
Appear on Copies.............................. 50
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							Troubleshooting
42
3
When Error Indicators Appear
When Error Indicators Appear
When something unusual happens to the copier unit, or if there is a
paper jam, an error indicator, letters and/or numbers will light up or flash
in the error message indicator on the control panel.
When  Flashes
If  flashes.Paper jam.
Error Message
Possible CausePossible Remedy
Remove the jammed paper.
(See “Clearing Paper Jams”, on p. 44.)
When Error Indicators Appear
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							Troubleshooting
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3
When Letters or Numbers Light Up / Flash
If  lights up.
If the power cuts off after 
 lights up.
If 
 then  flash alternately.
If 
 then  flash alternately.
If 
 then  flash alternately.
If paper jams occur often or if 
 lights
up frequently.Out of paper.
The paper in the multi-stack tray is not
loaded correctly.
Something unusual has happened.
Something unusual has happened.
The feeding roller is dirty.
Indicator
Possible CausePossible Remedy
Load the multi-stack tray.
Reload the paper properly.
Unplug the copier and contact your Canon
authorized service representative.
If there is a paper jam remove it, replace the
platen to the center and resume copying.
Follow the procedure for cleaning the
feeding roller.
MEMO:
Should any of the above mentioned remedies
not solve the problem, unplug the copier and
contact your Canon authorized service
representative.
When Error indicators Appear
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							Troubleshooting
44
3
Clearing Paper Jams
(When 
 Flashes)
When a paper jam occurs, follow
the procedure below to locate and
remove the jam.
Align the platen with the  mark by
sliding it to the left.
Press the top cover release button and
open the top cover of the copier.
Check inside the copier for jammed paper.
(See “Removing Jammed Paper”.) Open
the left cover and check there as well, if
necessary.
When Error Indicators Appear
Close the left cover and the top cover.
To resume copying, turn the power switch
ON and select the number of copies to be
made.
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							Troubleshooting
45
3
•If neither edge of the jammed paper is
visible, or if the paper is visible but cannot
be reached by hand, close the top cover
and pull the jammed paper free from the
exit slot.
Gently pull the jammed paper from the
exit slot in the output direction.
If the paper is not visible or is difficult to
pull out, press the left cover release
button. Then fully open the left cover and
remove the jammed paper by pulling
gently as shown.
   Press the left cover release button.
When Error Indicators Appear
Removing jammed paper
The situation of one paper jam may be
different from that of another, so be sure to
respond to each paper jam differently.
•If the front edge of the jammed paper is
visible inside the main unit, grip the paper
with both hands and pull it gently out of
the copier as shown.
•If the back edge of the jammed paper is
visible, grip the back edge of the paper
with both hands and pull it gently out of
the copier as shown.
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							Troubleshooting
46
3
 REQUEST:
•Whenever there is a paper jam, even if you can
see the jammed paper from the sides, be sure
to open the top cover and remove the jammed
paper from inside the copier rather than pulling
it out from the sides.
•Do not touch the black roller located inside the
main unit.
Black roller
NOTICE:
•If the jammed paper tears while removing it, be
sure to remove any remaining pieces from
inside the copier.
MEMO:
•When removing jammed paper take care not the
allow the toner on the jammed paper to come
into contact with your hands or clothing.
Cleaning the Paper
Roller (When the 
Error Indicator flashes)
If paper jams begin to occur
frequently, follow the procedure
below to clean the feeding roller.
Turn the power switch OFF and unplug
the copier from its power source.
Align the platen with the  mark by
sliding it to the left.
When Error Indicators Appear
 CAUTION:
•There are some areas inside the copier which
are subject to high voltages and temperatures.
Take adequate precaution when performing
internal inspections, to avoid burns or electrical
shock.
•When removing jammed paper or when
inspecting the inside of the copier, do not allow
necklaces, bracelets or other metal objects to
touch the inside of the copier, as this may result
in burns or electrical shock.
•When removing copy paper which has become
jammed from inside the copier, take care not to
allow the toner on the jammed copy paper to
come into contact with your hands or clothing,
as this will dirty your hands or clothing. If they
become dirty, wash them immediately with cold
water. Washing with warm water will set the
toner and make it impossible to remove the
toner stains.
•When removing copy paper which has become
jammed from inside the copier, remove the
jammed paper gently to prevent the toner on the
paper from scattering and entering your eyes or
mouth. If toner enters your eyes or mouth, wash
immediately with cold water and consult a
physician.
•When loading copy paper or removing originals
or copies, take care not to cut your hands on the
edges of the originals or copy paper.
•Do not use tweezers or other pointed
instruments to remove jammed paper; doing so
may cause damage to internal parts of the
copier.
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							Troubleshooting
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When Error Indicators Appear
NOTICE:
•Wait for the feeding roller to dry completely
before copying.
•Do not use any cleaning sprays to clean the
feeding roller.Press the top cover release button and
open the cover completely.
Wipe clean the roller while turning it in the
direction indicated by the arrows.
Wipe the roller clean while turning it in
the direction of the arrows.
Feeding roller
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							Troubleshooting
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3
What to Do If You Suspect
What to Do If You Suspect
There is a Malfunction There is a Malfunction
If you suspect there is a malfunction with your copier, before calling a
service representative, check the list below to see if you can solve the
problem yourself.
Copier will not operate.
Power will not turn ON / Power cuts off
during copying.
No copy image appears on copies.The plug is not connected properly to the
outlet.
The power switch is OFF.
The top cover is open.
The left cover is open.
No original is set on the platen glass.
There is no cartridge installed.
The sealing tape was not removed from the
cartridge.
The copy exposure is not adjusted properly.
Problem
Possible CausePossible Remedy
Re-connect the power plug.
Turn the power switch ON.
Press the 
 button and close the top cover
firmly.
Press the middle of the left cover to close it
securely.
Set an original on the platen glass.
(See p.32. )
Install a cartridge (See p.21.)
Remove the sealing tape from the cartridge .
(See p.21.)
Adjust the copy exposure. (See p.32.)What to Do If You Suspect
There is a Malfunction
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