Canon network camera VBR12VE User Manual

							Before Use
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The following software is available for efficiently configuring and operating the camera.
Camera Operations and Settings
Camera operations are performed using the Camera Viewer/Mobile Camera Viewer.
Camera settings are specified from the Setting Page.
Camera Viewer (P. 51) /Mobile Camera Viewer
Controls the camera, and monitors video and various events.
You can use the Camera Viewer (mainly for computers) and the Mobile Camera Viewer (mainly for devices with a 
screen size of 7 inches or less).
The functions available in the Viewer diffe r according to the user authority (P. 55).
Note
For details on using Mobile Camera Viewer, please  refer to “Mobile Camera Viewer Operation Guide”.
Setting Page (P. 87)
The Setting Page is for the administrato r to configure and manage the camera.
Software Included on the Setup CD-ROM
To use the software on the included setup  CD-ROM, install the software on the computer.
Note
.NET Framework 3.5 SP1 (when using Internet Explorer 9) or .NET  Framework 4.5 (when using Internet Explorer 10/11) is necessary  to use 
Camera Management Tool and Recorded Video Utility.
If it is not installed on the computer, it will be aut omatically installed when using the installer (P. 30).
Camera Management Tool (P. 38)
This tool is used for batch managing multiple cameras, fr om initial settings to performing maintenance. The Camera 
Management Tool can pe rform the following tasks.
 Detecting cameras
 Set various camera settings.
 Display the Viewer and the Setting Page.
 Update firmware, back up/restore settings, perform  memory card and other operations, as well as camera 
maintenance.
This guide explains how to use this tool to configure the  initial settings for cameras (P. 38). For details on other uses 
and functions, please refer to “Cam era Management Tool User Manual”.
The Camera Management Tool can be installed by the installer application. Installer location:  Setup CD-ROM > [Applications] folder > VBToolsInstall.exe
Recorded Video Utility
This utility is used for viewing and managing the videos  recorded on the memory card mounted in the camera. The 
Recorded Video Utility enables you to perform the following operations on recorded videos.
 Displaying a list of videos
 Playing and deleting videos
Camera Software 
						

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 Downloading videos to a computer
For details on using the utility and its functions, please refer to “Recorded Video Utility User Manual”.
The Recorded Video Utility can be  installed from the installer.
Installer location:  Setup CD-ROM > the [Applications] folder > VBToolsInstall.exe
RM-Lite
This software displays,  records and plays back video from  up to four cameras via a network.
Software location:  Setup CD-ROM > [Applications ] folder > RMLiteInstall.exe
RM-Lite Software
Note
For details on the usage, operating envir onment, and functions of RM-Lite, please  refer to “System Administrator Manual”.
Additional Software/Licenses (Sold Separately)
You can purchase additional software and licenses as necessary.
Canon H.264 Additional  User License AUL-VB
Additional license for viewing H.264 video with multip le computers via the Viewer or Recorded Video Utility.
Each camera includes one license. Additional licenses are  necessary for multiple computers to view H.264 video 
from a single camera.
TypeOverview
RM-Lite Storage Server Up to four cameras c an be registered to record video (JPEG).
RM-Lite Viewer Plays video recorded in the storage server 
and displays live video (JPEG/H.264) from 
the camera.
Up to four cameras can be  registered for the viewer.
RM-Lite Manager Use to register cameras and configure recording schedules.
RM-Lite Viewer RM-Lite Storage Server
Network
Flow of video from the camera
Flow of recorded video
Important
To add the RM-Lite Viewer or RM-Lite Manager,  you must purchase RM-Lite-V (sold separately). 
						

							Before Use
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RM-64/RM-25/RM-9
This software allows network cameras to be used for mu ltipoint surveillance, and for displaying, recording and 
playing back videos from the camera.
The number of cameras that can be registered with RM-64/RM-25/RM-9 varies: 64, 25, or 9 cameras respectively can 
be registered. By using multiple Storage Servers, you  can construct a surveillance system supporting up to 512 
cameras.
Note
Licenses for upgrading from  RM-9 to RM-25 or RM-64, and from RM-25 to RM-64 are also available.
RM-V
This additional license lets you install the RM-64/RM-25/ RM-9 RM Manager and RM Viewer on multiple computers.
Purchase the license to be able to view  video from the camera from multiple locations and for other similar purposes.
RM-Lite-V
This additional license lets you install the RM-Lit e Viewer or RM-Lite Manager on multiple computers.
Purchase the license to be able to view  video from the camera from multiple locations and for other similar purposes. 
						

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For the latest information on this product (firmware and included software, user manual, operating environment, etc.), 
please refer to the Canon website.
The Viewer and Setting Page
Operating Environment
CPU (Recommended) Intel Core i7-2600 or higher
Graphics Board 
(Recommended)Not specified
Memory (Recommended)
2 GB or higher
Viewer Display 
(Recommended)1920 x 1080 or higher
OSWindows Vista Ultimate/Business/Ente
rprise/Home Premium SP2 32/64-bit
Windows 7 Ultimate/Professional/Ent erprise/Home Premium SP1 32/64-bit
Windows 8/Windows 8 Pro/Windows 8 Enterprise 32/64-bit*
Windows 8.1/Windows 8. 1 Pro/Windows 8.1 Enterprise 32/64-bit*
Windows 10 Pro/Windows 10 Enterprise/Windo ws 10 Education/Windows 10 Home 32/64-bit
Windows Server 2008 St andard SP2 32/64-bit
Windows Server 2008 R2 Standard SP1 64-bit
Windows Server 2012 Standard 64-bit*
Windows Server 2012 R2 Standard 64-bit*
* Can not be started from the start screen
Operating System 
Language German/English/Spanis
h/French/Italian/Russian/Thai/Tur kish/Chinese (Simplified) /
Japanese
Compatible Browser Internet Explorer 9 32-bit
Internet Explorer 10/11
Microsoft Edge*
Chrome 45*
– Must be configured to allows use of Ja
vaScript, IFRAME (html tag), and web storage.
– For Camera Viewer only, cookies must be enabled
– Does not support Mobile Camera Viewer
* Does not support playback of Video (H.2 64) and audio files, reception of audio
Compatible Mobile DevicesSurface, iPad, iPhone, Nexus, Galaxy 
						

							Before Use
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Verified Mobile Devices (Setting Page, Viewer)
– As of February 2016
Note
 For details on the operating environment of the Camera Management Tool, please refer to “Camera Management Tool User Manual”.
 For information on the operating environment of the Recorded Vi deo Utility, please refer to “Recorded Video Utility User Manual”.
Surface 3OS:
Windows 8.1 Professional/Windows 8.1 Enterprise 64-bit*
Windows 10 Pro/Windows 10 Enterprise/Windo
ws 10 Education/Windows 10 Home 64-bit
* Can not be started from the start screen
Compatible Browser:
Internet Explorer 11
Microsoft Edge*
– Must be configured to allows us e of JavaScript, and web storage
– For Camera Viewer only, cookies must be enabled
* Does not support playback of Video (H.2 64) and audio files, reception of audio
iPad mini 3/iPad mini 4/
iPad Air/iPad Air 2/
iPhone 6/iPhone 6 Plus/
iPhone 6s/iPhone 6s PlusOS:
iOS 8.4.1
 iOS 9.1 iOS 9.2
Compatible Browser:
Safari
– Must be configured to allows use of Ja vaScript, IFRAME (html tag), and web storage
– For Camera Viewer only, cookies must be enabled
– Does not support playback of Video (H .264) and audio files, reception of audio
– Setting Page and Camera Viewer  is not supported on the iPhone
Android Devices  Nexus 9, Android 6.0, Chrome 46
 Nexus 9, Android 6.0.1, Chrome 46
Galaxy Tab S 8.4, Android 4.4.2, Chrome 46
Galaxy Tab S 10.5, Android 4.4.2, Chrome 46
– Does not support playback of Video (H .264) and audio files, reception of audio
 Nexus 6, Android 6.0, Chrome 46  Nexus 6, Android 6.0.1, Chrome 46
Galaxy S6, Android 5.0.2, Chrome 46
– Does not support playback of Video (H .264) and audio files, reception of audio
– Setting Page and Camera Viewer is not supported
M50H651
R13R12H652
M50H651
R13R12H652
M50H651
R13R12H652 
						

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Step 1 Preparing to Install the camera
Make preparations to use the camera via a network.
Install the necessary software “Installing Software” (P. 30)
Check/configure the computer and web browser security settings
 “Checking/Configuring Security Settings” (P. 33)
Use the Camera Management Tool to  configure initial camera settings.
  “Configuring Initial Ca mera Settings” (P. 38)
Step 2 Checking the Camera Connection
Access the camera with a computer to ens ure preparations have been properly 
completed.
Accessing the Camera to Check Videos
Accessing the camera from the Camera Management Tool (P. 41)
 Entering an IP Address from a web browser to access the camera (P. 52)
Step 3 Installing the Camera
Install the camera to suit the env ironment it will be used in.
  “Installation Guide”
Step 4 Setting the Camera Angle
Use [Camera] > [Camera Angle] on the  Setting Page to set the camera angle 
while checking video on the computer screen.
 “Setting the Camera Angle” (P. 45)
Steps for Setting Up the Camera
Camera Management Tool
Camera Viewer
H651
Camera Angle Setting 
						

							Before Use
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Step 5 Using the Camera Viewers
Operate the camera while viewing the video in the Viewer. “Camera Viewer” (P. 51)
Step 6 Adjusting Advanced Settings According to its Use
Advanced settings can be made in the Setting Menu, such as for 
camera control and security, according to how the camera will 
be used.
 “Setting Page” (P. 87)
Troubleshooting
Please refer to “Appendix” (P. 225), in  case of error messages or problems.
Camera Viewer
Setting Page 
						

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							Chapter
 
Camera Setup
To prepare the camera for use, install the necessary software on the computer, and configuring the initial 
settings for web browser security and the camera.
When initial settings are complete, access the camera and check if video can be viewed. 
						

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Use the setup CD-ROM included with the camera to install the necessary software.
Necessary Software
You will need the following software:
 Camera Management Tool (P. 38)
 Recorded Video Utility
 .NET Framework 3.5 SP1/.NET Framework 4.5 (u nnecessary if already installed on computer)
Note
If .NET Framework 3.5 SP1/.NET Framework 4.5 is not installed on the computer, the installer will automatically install the version 
appropriate for the version of Inte rnet Explorer used on the computer.
Software Installation
Installation Methods
The software can be installed together using [Easy Installation], or you can select which software to install using 
[Custom Installation].
Installing Software
The installation screen is displayed.
Note
If the [User Account Control] screen is  displayed, click [Yes] or [Continue].
Installing Software
1
Insert the setup CD-ROM into the drive on the computer.
2Confirm that all other applications have been closed.
3Double-click the CD-ROM icon > [Applicat ions] folder > [VBToolsInstall.exe].