Canon network camera VBR12VE User Manual

							This User Manual should be read before using the network camera.ENGLISH
Network Camera
Operation Guide
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Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*.
This “Operation Guide” explains the camera settings and oper ations. Read this guide carefully before using the camera to 
ensure correct use. Also, be sure to read the files in the LICENSE fo lder on the Setup CD-ROM.
* The cameras described in this guide may include models not be sold in your country and region.
For the latest information on this product (firmware and incl uded software, user manuals, operating environment, etc.), 
please refer to the Canon website.
Precautions for Use (Disclaimer)
 Disclaimer
To the full extent permitted by laws and  regulations, neither Canon Inc. nor any of  its subsidiaries or affiliates shall be 
responsible for any financial losses that may be incurred as  a result of the loss of recorded information or images, 
regardless of the internal or external cause of the loss.
EXCEPT AS SET FORTH IN THE LIMITED WARRAN TY ACCOMPANYING THE CAMERA AND WITHOUT 
DETRACTING FROM ANY RIGHTS A CONSUMER MAY BE  ENTITLED TO, AND TO THE FULL EXTENT PERMITTED 
BY LAWS AND REGULATIONS: (1) NEIT HER CANON INC. NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES MAKE 
ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH  REGARD TO THE MATERIAL IN THIS MANUAL OR 
WITH REGARD TO THE USE OF THE CAMERA INCLUDING , WITHOUT LIMITATION, IMPLIED WARRANTIES AS TO 
MARKETABILITY, MERCHANTABILITY , FITNESS FOR A PARTICULAR PURPOSE OR USE, OR NON-
INFRINGEMENT AND (2) NEITHER CANON INC. NOR ANY  OF ITS SUBSIDIARIES OR AFFILIATES SHALL BE 
LIABLE FOR ANY DIRECT, INCIDENTAL , OR CONSEQUENTIAL DAMAGES OF ANY NATURE RESULTING FROM 
THE USE OF THIS MATERIAL OR THE CAMERA.
 Network Security
The user is responsible for the network  security of this product and its use.
Take appropriate network security meas ures to avoid security breaches. To the full extent permitted by laws and 
regulations, neither Canon Inc. nor any of its subsidiaries or  affiliates shall be liable for any losses, direct, incidental 
or consequential damages, or  liabilities that may be incurred as a resu lt of network security incidents such as 
unauthorized accesses.

 Change the password of the camera periodically.
 Change the HTTP or HTTPS po rt number of the camera.
 Limit access to the camera by network devices.
 LEGAL NOTICE
The user is responsible for compliance with all applicab le laws and regulations governing privacy protection and 
publicity rights implicated by the use of this product. In  some cases, camera and/or audio monitoring or recording 
may be restricted or prohibited by the law or regulation, the details of which differ by country and region. Before 
installing the product, users should consu lt the laws and regulations of their country and region, including state and/
or local laws and regulations in such country and region, to  ensure that the product is installed in a manner compliant 
with all applicable legal requirements. The built-in microp hone should be switched off if required by local law or 
regulation. Do
 not install the product in any spaces where occupants or visitors may reasonably have an expectation 
of privacy, such as bedrooms, dressing rooms and rest rooms.
The product should be installed in such a manner that it is  clearly visible to all persons whose images and voices are 
monitored by the product. In addition, signage prominently  displayed in close proximity to the product and clearly 
Introduction 
						

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visible to all persons monitored by the product should inform such persons that the product records both their 
images and their conversations.
Please be advised that Canon shall not be liable in any wa y in the event of a dispute between any user and any third 
party concerning the installation of the product or camera and/or audio monitoring or recording.
 Copyright
Videos, images or sounds recorded with your camera may not be utilized or published without consent of copyright 
holders, if any, except in such a way as permitte d for personal use under the relevant copyright law.
Use of Included RM-Lite Software
Flaws or other problems with RM-Lite ma y result in recording failure or destruction or loss of recorded data. Canon 
shall have no liability whatsoever for any loss or dama ges incurred by the user as a result of such problems.
Product Parts Life
Movable parts of this product (e.g.,  pan/tilt mechanism) as well as its electronic components may require 
replacement at an earlier period, according to wher e the product is installed, and how it is used.
Please refer to the Canon website for a reference as to the lif espan of the parts in relation to how the product is used.
License Agreement for Included Software
For information on the License Agreement for Included Software, re fer to the following files in the BundledSoftware folder in 
the Included Setup CD-ROM LICENSE folder.
This product is licensed under AT&T pa tents for the MPEG-4 standard and may  be used for encoding MPEG-4 compliant 
video and/or decoding MPEG-4  compliant video that was encoded only (1) for a personal and non-commercial purpose or 
(2) by a video provider licensed under the AT&T patents to  provide MPEG-4 compliant video. No license is granted or 
implied for any other use for MPEG-4 standard.
Trademarks
 Canon and the Canon logo are registered trademarks of Canon Inc.
 Microsoft, Windows, Windows Vista, Internet Explorer, Windows Server, Window s Media and ActiveX are trademarks or 
registered trademarks of Microsoft Corporati on in the United States and other countries.
 Windows is legally recognized as th e Microsoft Windows Operating System.
 This product comes with exFAT, a license d file system technology from Microsoft.
 SD, SDHC, SDXC, microSD, microSDHC and microSDXC logos are trademarks of SD-3C, LLC.

® is a trademark of Onvif, Inc.
 All other company or product names used in this manual  are trademarks or registered trademarks of their respective 
holders.
Open Source Software
The product (camera and incl uded RM-Lite) contains Open  Source Software modules. For details, please refer to 
“ThirdPartySoftware-E.pdf” in the OpenSo urceSoftware folder in the LICENSE folder  on the Setup CD-ROM. Each module’s 
license conditions are also available in the same folder.
R13R12
Software TypeFile Name
Camera Management Tool VBTools-E.txt
Recorded Video Utility
Network Video Recording So ftware RM-Lite RM-Lite-E.txt 
						

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Software under GPL and LGPL
If you would like to obtain the source code under GPL/LGPL, please contact us at [email protected]
 and provide the 
following information in English or Japanese:
1. Product name and firmware version.
2. Name of the software module or  modules you would like to obtain.
You can obtain the source code for at least three years from  the day you purchased this product. Please note we may bill 
you for any costs we incur in providing you the source code.
Security Export Control
This product is subject to security export  control. Therefore, to export or carry it overseas may require an authorization by 
governmental agencies. 
						

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Types of User Manuals
The following describes the different camera user manuals.
Notes
1. Any unauthorized reproduction of this guide is prohibited.
2. The contents of this guide are su bject to change without any prior notice.
3. This document has been prepared  with the utmost attention to accuracy. If you have any comments, however, 
please contact a Canon sales representative.
4. Canon shall assume no liability for any outcome of us ing this product, notwithstanding items 2 and 3 above.
How to Use This Operation Guide
The assumed reading format of this operation guide is on a computer screen.
Software Screenshots
The software screenshots samples shown in this guide are fo r illustration only. The screenshots may differ from the 
actual screens displayed.
Descriptions use Windows 8.1  for the operating system, Internet Explorer  11 for the web browser, and the VB-M50B 
for sample screens.
The video size set selected for explanations is [1280 x 720 / 640 x 360 / 320 x 180]. If using a different video size set, 
substitute those sizes.
User Manuals
Included User Manuals
Installation Guide
This describes precautions and procedures  for installing the camera. Sections you should reference in this guide will be 
marked “Installation Guide”.
Guides Included on the Setup CD-ROM
Operation Guide (This Guide)
This explains the camera initial settings,  camera angle settings, camera viewer op erations, settings on the Setting Page, 
and troubleshooting, etc.
Mobile Camera Viewer Operation Guide
This explains details on how to use the Mobile Camera Viewer.
Appendix – Specifications
This lists the camera specifications.
Camera Management Tool User Manual
This explains details on how to use the Camera Management Tool.
Recorded Video Utility User Manual
This explains details on how to use the Recorded  Video Utility.
Network Video Recording Software RM Series Administrator Manual
This explains details on how to use the  RM-Lite video recording software (P. 22). 
						

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Symbols Indicating Camera Models
Symbols Indicating Camera Models
Explanations that differ depending on  the camera model are indicated by the camera name and the following 
symbols.
 Symbols Indicating Safety Precautions
This section explains the symbols used in this guide. The fo llowing symbols used in this guide indicate information for 
safe use of the product, as well as important and supplemental information the us er should know. Be sure to read and 
understand this informat ion when using the product.
SymbolCamera Model
VB-R13VE, VB-R13
VB-R12VE
VB-M50B
VB-H652LVE
VB-H651V
R13
R12
M50
H652
H651
SymbolMeaning
 Warning Failure to follow the instructions indicated by this symbol may result in death or serious 
injury. Be sure to follow thes
e warnings to ensure safety.
 Caution Failure to follow the instructions indicated by this symbol may result in injury. Be sure to 
follow these precautions to ensure safety.
Caution Failure to follow the instructions indicated by this symbol may result in property damage. 
Be sure to follow these precautions.
 Important Cautions and restrictions during operatio
n. Make sure to read these carefully.
 Note Supplementary descriptions and reference information. 
						

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This section explains precautions that must be followed when using the camera.
If they are not followed, injury, death  and/or property damage may occur. Read th e following information carefully and be 
sure to follow the precautions.
 Important Warnings
Safety Precautions
 Caution
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). 
NO USER-SERVICEABLE PARTS INSIDE. REFER  SERVICING TO QUALIFIED SERVICE PERSONNEL.
The AC adapter (sold separately) can be connected to the camera from a standard AC power outlet.
Please refer to the user manual to make sure  that the camera is compatible with the adapter.
 The socket-outlet should be installed near the equipment and should be easily accessible.
 Unplug the equipment from the wall outlet before cleaning or maintaining.
FDA regulation
This Network Camera has not been evaluated by the Food  and Drug Administration (FDA) for use as a medical 
device. When incorporated into a system with medical app lications, FDA regulations may apply. Therefore, please 
consult your legal advisor to determine whether FDA regulations apply. 
						

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Precautions
Camera Precautions
FCC NOTICE
Network Camera, Model Name: VB-R13VE, VB-R12VE, VB-H652LVE
This device complies with Part 15 of the FCC Rules. Operat ion is subject to the following two conditions: (1) This 
device may not cause harmful interference, and (2) this  device must accept any interference received, including 
interference that may cause undesired operation.
Note: This equipment has been tested an d found to comply with the limits for a Class A digital device, pursuant to 
Part 15 of the FCC Rules.
These limits are designed to provid e reasonable protection against harmful  interference when the equipment is 
operated in a commercial environment. This equipment g enerates, uses, and can radiate radio frequency energy 
and, if not installed and used in accordance with th e user manual, may cause harmful interference to radio 
communications. Operation of this equipment in a resident ial area is likely to cause harmful interference in which 
case the user will be required to correct the interference at his own expense.
Do not make any changes or modifications to the equi pment unless otherwise specified in the manual. If such 
changes or modifications should be made, you could  be required to stop operation of the equipment.
European Union regulatory notices: 
Network Camera, Model Name: VB-R13VE, VB-R12VE, VB-H652LVE
Warning
This is a class A product. In a domestic environment this  product may cause radio interference in which case the 
user may be required to take adequate measures.
FCC NOTICE
Network Camera, Model Name: VB-R13, VB-M50B, VB-H651V
This device complies with Part 15 of the FCC Rules. Operat ion is subject to the following two conditions: (1) This 
device may not cause harmful interference, and (2) this  device must accept any interference received, including 
interference that may cause undesired operation.
Note: This equipment has been tested an d found to comply with the limits for a Class B digital device, pursuant to 
Part 15 of the FCC Rules. These limits  are designed to provide reasonable pr otection against harmful interference in 
a residential installation.
This equipment generates, uses and can radiate radio  frequency energy and, if not installed and used in 
accordance with the instructions, may cause  harmful interference to radio communications.
However, there is no guarantee that inte rference will not occur in a particular installation. If this equipment does 
cause harmful interference to radio or television reception,  which can be determined by turning the equipment off 
and on, the user is encouraged to tr y to correct the interference by one or  more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
Do not make any changes or modifications to the equi pment unless otherwise specified in the manual. If such 
changes or modifications should be made, you could  be required to stop operation of the equipment.
Canon U.S.A., Inc.
One Canon Park, Melville, New York 11747, U.S.A.
Tel No. 1-800-OK-CANON (1-800-652-2666)
  Warning
If you discover defective conditions such as smoke, str ange sounds, heat or strange odors, immediately stop using 
the camera and contact your nearest dealer.
Fire or electric shock may result from continued use. 
						

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Precautions When Using [Camera] >  [Camera Angle] on the Setting Page
 Precautions for Built-In Camera  Functions and Included Software
Failure to do the following may result in fire or electric shock.
 If thunder starts, stop installation or  inspection etc. and do not touch the ca mera or continue connecting the cable.
 Do not disassemble or modify the camera.
 Do not spray the camera with water, or otherwise make it wet. (VB-R13/VB-M50B/VB-H651V)
 Please do not insert objects like water or metal objects within the camera housing.
 Do not use flammable sprays near the camera.
 Do not leave LAN cables, external power supplies or AC  adapter (sold separately) power connectors connected 
when the camera is not in use for long periods.
 Do not damage the connecting cable.
This camera should not be used with me dical devices or other life-support systems.
Depending on the computer and network environment, high -precision video transmission cannot be guaranteed due 
to video lag or loss.
Canon will assume no liability for any accident or damage  resulting from use of the camera under the conditions 
above.
  Warning
 Caution
Avoid looking directly at the infrared illuminatio n at close distance for long periods of time.
Intense infrared illumination can cause eye damage.
Caution
Failure to do the following may result in camera malfunction.
 Do not capture the sun, halogen lamps, and ot her very bright light sources or subjects.
 Do not expose the camera to strong impact or vibration.
 Do not touch the head or lens of the camera.
 Do not forcibly turn the rotating parts of the camera by hand. 
H652
R13R12M50H651
H651
Caution
[Camera] > [Camera Angle] (P. 45) on the Setting Page is  expected for use only when installing the camera. Do not 
use on a daily basis.
Frequent use may result in camera malfunction.
Caution
Do not use the following built-in camera functions or included software in situations requiring high reliability:
– Intelligent Function
– Image Stabilization Function
– Network Video Recording Software RM-Lite
These do not guarantee high-precision capture and cannot sup port applications beyond their intended range of use. 
Canon will assume no liability for any accident or damage  resulting from the use of these functions or software. 
						

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Maintenance Precautions
Cleaning the Camera
Turn off the power before cleaning the camera.
Cleaning the Exterior
1 Dampen a soft cloth with water or diluted neutr al detergent and gently wipe away any grime.
2 Wipe with a dry cloth.
 Cleaning the Lens
Use a commercial lens cleaner to remove grime on the lens surface.
 Scratches on the lens surface may result in poor video capture.
 Auto focus functionality may be degraded if the lens surface is dusty or dirty.
Camera Disposal
Dispose of the camera in  accordance with local laws and regulations.
Be sure to remove the memory card from the camera before the disposal.
  Warning
Do not use flammable solvents such as alcohol, paint thinner or benzine when cleaning the camera.
Use of these may result in fire or electric shock.
  Caution
Periodically inspect the parts  and screws for rust and loosening.
For inspections, please contact the dealer where you purchased the product.
Failure to follow these precautions could result in  injuries and equipment damage due to falling items.
Important
Grime on the dome cover may result in focusing problems and/or re duction of image quality. It is recommended that the cover be 
cleaned on a regular basis.