Canon network camera VBR10VE User Manual

							The Operation Guide should be read before using the network camera.ENGLISH
Network Camera
Operation Guide
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Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*.
This “Operation Guide” explains the camera settings and oper ations. Read this guide carefully before using the camera to 
ensure correct use. Also, be sure to read the files in the LICENSE fo lder on the Setup CD-ROM.
* The cameras described in this manual may include models not be sold in your country and region.
For the latest information on this product (firmware and incl uded software, user manuals, operating environment, etc.), 
please refer to the Canon Web  Site.
Precautions for Use (Disclaimer)
Disclaimer
To the full extent permitted by laws and  regulations, neither Canon Inc. nor any of  its subsidiaries or affiliates shall be 
responsible for any financial losses that may be incurred as  a result of the loss of recorded information or images, 
regardless of the internal or external cause of the loss.
EXCEPT AS SET FORTH IN THE  LIMITED WARRANTY ACCOMPANYI NG THE CAMERA AND WITHOUT 
DETRACTING FROM ANY RIGHTS A CONSUMER MAY BE  ENTITLED TO, AND TO THE FULL EXTENT PERMITTED 
BY LAWS AND REGULATIONS: (1) NEITHER CANON INC.  NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES MAKE 
ANY WARRANTY OF ANY KIND, EXPRESS  OR IMPLIED, WITH REGARD TO THE MATERIAL IN THIS MANUAL OR 
WITH REGARD TO THE USE OF THE CAMERA INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES AS TO 
MARKETABILITY, MERCHANTABILITY , FITNESS FOR A PARTICULAR PURPOSE OR USE, OR NON-
INFRINGEMENT AND (2) NEITHER CANON INC. NOR ANY  OF ITS SUBSIDIARIES OR AFFILIATES SHALL BE 
LIABLE FOR ANY DIRECT , INCIDENTAL, OR CONSEQUENTIAL DAMA GES OF ANY NATURE RESULTING FROM 
THE USE OF THIS MATERIAL OR THE CAMERA.
 Network Security
The user is responsible for the network  security of this product and its use.
Take appropriate network security m easures to avoid security breaches. To the full extent permitted by laws and 
regulations, neither Canon Inc. nor any of its subsidiaries or  affiliates shall be liable for any losses, direct, incidental 
or consequential damages, or  liabilities that may be incurred as a resu lt of network security incidents such as 
unauthorized accesses.

 Change the password of the camera periodically.
 Change the HTTP or HTTPS po rt number of the camera.
 Limit access to the camera by network devices.
 Privacy and Publicity Rights Re garding the Use of Video/Audio
When using the camera (for video or audio) , it is the full responsibility of the user to protect privacy and avoid any 
violation of publicity rights. For example, obtaining consent  to install the camera in advance if specific buildings or 
rooms are to be monitored. Canon shall have  no liability whatsoever in this regard.
Legal Notice
In some cases, camera monitoring may be prohibited by law  or regulation, the details of which differ by country. 
Before using the camera, check the laws or regulation s of the country or region where the camera is used.
Introduction 
						

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Copyright
Videos, images or sounds recorded with your camera may  not be utilized or published without consent of copyright 
holders, if any, except in such a way as permitted  for personal use under the relevant copyright law.
Use of Included RM-Lite Software
Flaws or other problems with RM -Lite may result in recording failure or de struction or loss of recorded data. Canon 
shall have no liability whatsoever for any loss or dama ges incurred by the user as a result of such problems.
Product Parts Life
Movable parts of this product (e.g.,  pan/tilt mechanism) as well as its electronic components may require 
replacement at an earlier period, according to wher e the product is installed, and how it is used.
Please refer to Canon’s web site, for a reference as to the life span of the parts, in relation to how the product is used.
License Agreement for Included Software
For information on the License Agreement for Included Software, re fer to the following files in the BundledSoftware folder in 
the Included Setup CD-ROM LICENSE folder.
This product is licensed under AT&T pa tents for the MPEG-4 standard and may  be used for encoding MPEG-4 compliant 
video and/or decoding MPEG-4  compliant video that was encoded only (1) for a personal and non-commercial purpose or 
(2) by a video provider licensed under the AT&T patents to  provide MPEG-4 compliant video. No license is granted or 
implied for any other us e for MPEG-4 standard.
Trademarks
 Canon and the Canon logo are registered trademarks of Canon Inc.
 Microsoft, Windows, Windows Vista, In ternet Explorer, Windows Server, Window s Media and ActiveX are trademarks or 
registered trademarks of Microsoft Corporati on in the United States and other countries.
 Windows is legally recognized as th e Microsoft Windows Operating System.
 This product comes with exFAT, a licensed  file system technology from Microsoft.
 QuickTime is a trademark of Apple Inc.
 SD, SDHC and SDXC logos are trademarks of SD-3C, LLC.
 All other company or product names used in this manual  are trademarks or registered trademarks of their respective 
holders.
Open Source Software
The product (camera and incl uded RM-Lite) contains Open Source Software  modules. For details, please refer to 
“ThirdPartySoftware-E.pdf” (Thi rd-Party Software License) in the Open-Source Software folder in the LICENSE folder on the 
Setup CD-ROM. Each module’s license conditions  are also available in the same folder.
Software under GPL and LGPL
If you would like to obtain the source code under GPL/LGPL , please contact us at [email protected] and provide the 
following information in English or Japanese:
1. Product name and firmware version.
Software TypeFile Name
Camera Management Tool VBTools-E.txt
Camera Angle Setting Tool
(Used by VB-M641VE, VB-M640VE, VB-M641V, VB-M640V, VB-M741LE, VB-M740E)
Network Video Recording So ftware RM-Lite RM-Lite-E.txt 
						

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2. Name of the software module or modules you would like to obtain.
You can obtain the source code for a least three years from  the day you purchased this product. Please note we may bill 
you for any costs we incur in providing you the source code.
Security Export Control
This product is subject to security export  control. Therefore, to export or carry it overseas may require an authorization by 
governmental agencies. 
						

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Types of User Manuals
The following describes the different camera user manuals.
Notes
1. Any unauthorized reproduction of this guide is prohibited.
2. The contents of this guide are su bject to change without any prior notice.
3. This document has been prepared  with the utmost attention to accuracy. If you have any comments, however, 
please contact a Canon sales representative.
4. Canon shall assume no liability for any outcome of us ing this product, notwithstanding items 2 and 3 above.
How to Use This Operation Guide
The assumed reading format of this operation guide is on a computer screen.
Software Screenshots
The software screenshots samples shown in this guide are fo r illustration only. The screenshots may differ from the 
actual screens displayed.
Most screenshots used with the expl anations are from a Windows 8.1 compu ter connected to a VB-R11 network 
camera.
The video size set selected for explanations is [1280 x 720 / 640 x 360 / 320 x 180]. If using a different video size set, 
substitute those sizes.
User Manuals
Included User Manuals
Installation Guide 
This describes precautions and procedures  for installing the camera. Sections you should reference in this guide will be 
marked “Installation Guide” along wit h the name of the reference items.
Guides Included on the Setup CD-ROM
Operation Guide (This Guide)
This document explains the initial camer a settings, Viewer operations, Admin Tools settings, troubleshooting and other 
operations.
Appendix –  Specifications
This lists the camera specifications.
Camera Management Tool User Manual
This explains details on using the Camera Management Tool.
Network Video Recording  Software RM Series Administrator Manual
This explains details on using the RM-Lite video recording software (P. 22). 
						

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Symbols Indicating Camera Models
Symbols Indicating Camera Models
Explanations that differ depending on  the camera model are indicated by the camera name and the following 
symbols.
 Symbols Indicating Safety Precautions
This section explains the symbols used in this guide. The fo llowing symbols used in this guide indicate information for 
safe use of the product, as well as important and supplemental information the us er should know. Be sure to read and 
understand this information when using the product.
SymbolCamera Model
VB-R11VE, VB-R11
VB-R10VE
VB-M641VE, VB-M641V
VB-M640VE, VB-M640V
VB-M741LE
VB-M740E
R11
R10
M 641
M 640
M741
M740
SymbolMeaning
 Warning Failure to follow the instructions indicated by this symbol may result in death or serious 
injury. Be sure to follow these warnings to ensure safety.
 Caution Failure to follow the instructions indicated by this symbol may result in injury. Be sure to 
follow these precautions to ensure safety.
Caution Failure to follow the instructions indicated by this symbol may result in property damage. 
Be sure to follow these precautions.
 Important Cautions and restrictions during operatio
n. Make sure to read these carefully.
 Note Supplementary descriptions and reference information. 
						

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This section explains precautions that must be followed when using the camera.
If they are not followed, injury, death and/or property damage may occur. Read th e following information carefully and be 
sure to follow the precautions.
 Important Warnings
Safety Precautions
 Warning
To reduce a risk of fire or electric shock, do not expose this product to rain or moisture.
(VB-R11, VB-M641V, VB-M640V)
 Caution
TO REDUCE THE RI SK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). 
NO U SER-SERVICEABLE PART S IN SIDE. REFER  SERVICING TO QUALIFIED  SERVICE PERSONNEL.
The AC adapter (sold separately) can be connected to  the camera from a standard AC power outlet.
Please refer to the user manual to make sure  that the camera is compatible with the adapter.
 The socket-outlet should be installed near the equipment and should be easily accessible.
 Unplug the equipment from the wall outlet before cleaning or maintaining.
FDA regulation
This Network Camera has not been evaluated by the Food  and Drug Administration (FDA) for use as a medical 
device. When incorporated in to a system with medical applications, FDA regulations may apply. Therefore, please 
consult your legal advisor to determine whether FDA regulations apply.
FCC REGULATION S
Network Camera, Model Name: VB-R11VE/VB-R 10VE/VB-M641VE/VB-M640VE/VB-M741LE/VB-M740E
This equipment has been tested and found  to comply with the limits for a Class A digital device, pursuant to Part 15 
of the FCC Rules.
These limits are designed to provid e reasonable protection against harmful  interference when the equipment is 
operated in a commercial environment. This equipment g enerates, uses, and can radiate radio frequency energy 
and, if not installed and used in accordance with th e user manual, may cause harmful interference to radio 
communications. Operation of this equipment in a resident ial area is likely to cause harmful interference in which 
case the user will be required to correct the interference at his own expense.
Do not make any changes or modifications to the equi pment unless otherwise specified in the manual. If such 
changes or modifications should be made, you could be  required to stop operation of the equipment. Use of 
shielded cable is required to comply with class  A limits in Subpart B of Part 15 of FCC Rules.
European Union regulatory notices:
Network Camera, Model Name: VB-R11VE/VB-R 10VE/VB-M641VE/VB-M640VE/VB-M741LE/VB-M740E
Warning
This is a class A product. In a domestic environment this  product may cause radio interference in which case the 
user may be required to take adequate measures. 
						

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Precautions
Camera Precautions
FCC NOTICE
Network Camera, Model Name : VB-R11/VB-M641V/VB-M640V
This device complies with Part 15 of the FCC Rules. Operat ion is subject to the following two conditions: (1) This 
device may not cause harmful interference, and (2) this  device must accept any interference received, including 
interference that may cause undesired operation.
Note: This equipment has been tested an d found to comply with the limits for a Class B digital device, pursuant to 
Part 15 of the FCC Rules. These limits  are designed to provide reasonable pr otection against harmful interference in 
a residential installation.
This equipment generates, uses and can radiate radio  frequency energy and, if not installed and used in 
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that in terference will not occur in a particular installation. If this equipment does 
cause harmful interference to radio or television reception, which can be determined by turning the equipment off 
and on, the user is encouraged to try to correct the interference by one or  more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
Do not make any changes or modifications to the equi pment unless otherwise specified in the manual. If such 
changes or modifications should be made, you could be required to stop operation of the equipment.
Canon U.S.A., Inc.
One Canon Park, Melville, New York 11747, U.S.A.
Tel No. 1-800-OK-CANON (1-800-652-2666)
  Warning 
If you notice abnormal conditions, such as smoke, unusual  sounds, heat or strange odors, immediately stop using 
the camera and contact your nearest dealer.
Fire or electric shock may result from continued use.
The following may result in  fire or electric shock.
 If thunder starts, stop installation or  inspection etc. and do not touch the camera or continue connecting the cable.
 Do not disassemble or modify the camera.
 Spray the camera with water, or otherwis e make it wet (VB-R11/VB-M641V/VB-M640V).
 Please do not insert objects like water or metal objects within the camera housing.
 Do not use flammable sprays near the camera.
 Do not leave LAN cables, external power supplies or AC  adapter (sold separately) power connectors connected 
when the camera is not in use for long periods.
 Do not damage the connecting cable.
This camera should not be used with medical devices or othe r life-support systems.
Depending on the computer and network environment, high -precision video transmission cannot be guaranteed due 
to video lag or loss.
Canon will assume no liability for any accident or damage  resulting from use of the camera under the conditions 
above. 
						

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Camera Angle Setting Tool Precautions
 Precautions for Built-In Camera  Functions and Included Software
 Maintenance Precautions
Clean the Camera
Turn off the power before cleaning the camera.
Clean the Exterior
1 Dampen a soft cloth with water or diluted neutr al detergent and gently wipe away any grime.
2 Wipe with a dry cloth.
  Caution
Avoid looking directly at the infrared illumination at close distance for long periods of time.
Intense infrared illumination can cause eye damage.
Caution
The following may result  in camera malfunction.
 Do not capture the sun, halogen lamps, and ot her very bright light sources or subjects.
 Do not expose the camera to strong impact or vibration.
 Do not forcibly turn the rotating parts of the camera by hand.
M741
R11R10M 641M 640
M 641M 640M741M740
Caution
The Camera Angle  Setting Tool is for use when installing the camera. Do not use on a daily basis.
Frequent use may result in camera malfunction.
Caution
Do not use the following built-in camera functions or included software in situations requiring high reliability:
– Intelligent Function
– Image Stabilization Function
– Network Video Record ing Software RM-Lite
These do not guarantee high-precision capture and cannot sup port applications beyond their intended range of use. 
Canon will assume no liability for any accident or damage  resulting from the use of these functions or software.
 
Warning 
Do not use flammable solvents such as alcohol, paint thinner or benzine when cleaning the camera.
Use of these may result in fire or electric shock.
  Caution
Periodically inspect the parts  and screws for rust and loosening.
For inspections, please contact the dealer where you purchased the product.
Failure to follow these precautions could result in injuries and equipment damage due to falling items. 
						

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Clean the Lens
Use a commercial lens cleaner to remove grime on the lens surface.
 Scratches on the lens surface may result in poor video capture.
 Auto focus functionality may be degraded if the lens surface is dusty or dirty.
Camera Disposal
Dispose of the camera in  accordance with local laws and regulations.
Important
Grime on the front cover and dome cover, may result in focusing pr oblems, and or reduction of image quality. It is recommended 
that the cover be cleaned on a regular basis.