Canon network camera VBR10VE User Manual

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File Name Format
Example: Video, manually recorded on  Sept. 10, 2014, starting from 16:06:19 (Camera Time Zone: GMT+09:00).
(1) Video recording date
(2) File creation time (UTC)
(3) Recording start time (UTC)
(4) Recording type E: Event
M: Manual recording
R: Recording-mode stream
T: Timer
U: Upload
O: ONVIF
Note
 The file creation time will be earlier than the actual start of recording time.
 If multiple video files were created because recording continued  for several seconds or more,...

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According to the setting item, you can specify parameters using modifier “% characters”.
Note
 A runtime error will occur if the specified name does not match.
 If this modifier is not defined, “%” will be deleted.
Modifiers
ModifiersMeaningDescription of character string entered
%n Reason for capture (number)  0 (tes t) | 1 (External device input 1) | 2 (External device input 2) |
33 (Timer 1) | 34 (Timer 2) | 35 (Timer 3) | 36  (Timer 4) | 145 (Volume detection) | 146 (Scream 
Detection) |160 (Auto...

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Available Modifiers
The modifiers that can be used for each setting item are specified below.
[HTTP Upload] (P. 97) 
[Parameter (query string)] 
All modifiers can be used.
[FTP Upload] (P. 99) 
[Subdirectory Name to Create] 
Only the modifiers %y, %m, %d, %w, %H, %h, %n can be used.
[File Name to Create] 
Only the modifiers %y, %m, %d, %w, %H, %M, %S, %s, %n can be used.
[E-mail Notification] (P. 102) 
[Message Body] 
All modifiers can be used. 

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Before contacting the dealer where you purchased the product or Canon Cust omer Service Center, check the items 
specified as follows. If a log message is displayed, check  the details of the message and corresponding countermeasure in 
the log message list.
Troubleshooting
ProblemCountermeasures
The camera does not launch.  If you are using a PoE hu b, check if the LAN cable is connected correctly.
 If you are using an AC adapter (sold separately), check if the AC adapter is 
connected correctly....

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The camera cannot be controlled. If you connect the Admin Viewer as an administrator, you will have exclusive 
possession of the camera control privileges . If you connect to the Admin Viewer as an 
Authorized User, you cannot control the cam era unless the administrator releases 
camera control. Consult the Administrator (P. 138).
The viewer gets disconnected.  Check the network and computer for abnormality.
 Reboot the computer and connect again.
You forgot your password.  You can...

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Log Messages on the Camera
This is a list of log messages that appear in the Log Viewer (P. 236).
Log messages are classified into the following types.
Note
If no content is recorded in a log for approximately two hour s, “-- MARK --” will be recorded in the message area.
Error Log
System Error
S302 Error on saving settings [err]
S 303 Error on saving settings [err] S
307 Error on saving settings [err]
S 310 Working error in event service [err]
List of Log Messages
CategoryLevelCodeFault level
crit...

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S311 Working error in external input/output 
service [err]
S 312 Working error in timer service [err]
S 320 PAN/TILT operation error [err]
S 330 Failure of fan [err] S
331 Failure of heater [err]
S 410 Event service initialization error [crit]
S 411 External input/output service 
initialization error [crit]
S 412 Timer service initialization error [crit]
Description cannot work extio [%1][%2][%3] 
(S311)
%1 Error number
%2 Cause of error
%3 Error information
Meaning An error occurred while...

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S413 Timer service runtime error [crit]
S420 External IO controller has failed [err]
S 430 Failure of temperature sensor [crit]
 Audio server error
B301 Audio device error [err]
B402 Audio server initialization failed [err] B403 
Settings change failed [err]
Video error
V300 Video input error [err]
V320 Internal error in intelligent service [err]
V321 Pseudo mode setting error in intelligent 
service [err]
Description timer working error [%1] (S413)
%1 Error number
Meaning An error occurred while...

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V400 Video input initialization error [crit]
V401 Video input command error [crit]
V402 Video input frozen [crit]
V403 Video input error [crit]V420 Could not start intelligent service [crit]
V421 Intelligent service error [crit]

Uploader error
A470 Uploader initialization failed [crit]
Memory card error
M301 Memory card control module error [err]
M302 Cannot remove invalid file [err]
Description video %1 initialization failure - %2(%3) 
(V400)
%1 Video number
%2 Process description
%3...

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M303 Cannot process directory [err]
M304 Failed to recreate management 
information [err]
ONVIF error (RTP)
R301 Distribution communication error [err]
R302 Parameter acquisition failure [err]
R303 Metadata distribution initialization 
failure [err] R304 Abnormal termination of client [err]
R304 Client disconnected [err]
R304 Client disconnected [err]
R305 RT
SP processing error [err]
Description Can not open directory(%1)(M303)
%1 Directory name
Meaning Could not open directory to be 
processed....