Canon network camera VBH41 User Manual

							Notes on Operating Environment
21
1
Before Use
Note that even when the content block dialog box does 
not appear, JavaScript is sometimes disabled under the 
standard security settings, which may limit operations on 
the setting page and the VB-H41/610/710 Viewer. 
Register the page as a trusted site as this automatically 
enables JavaScript settings. 
If the content block dialog box does not appear, follow the 
procedure below to display the [Trusted Sites] dialog box. 
The [Trusted sites] dialog box appears. 
This completes the trusted site registration process. 
Notes on Use with Windows Server 2008/
Windows Server 2012
„Registering “about:internet” and the 
Camera Host Name
Admin Viewer and Admin Tools will not start when IE ESC 
(Internet Explorer Enhanced Security Configuration) is 
enabled in Windows Server 2008/Windows Server 2012. 
Before using the tools, register “about:internet” and the 
host name for the connected camera in the Internet 
Explorer “local intranet” and “trusted sites” lists.
„Web Browser Security Settings When Using 
SSL Connection
When an SSL connection to the camera is made from a 
web browser (Internet Explorer 9/10) in Windows Server 
2008/Windows Server 2008 R2/Windows Server 2012, the 
following operations may display the content block dialog 
box and prevent further operation.
 Startup of Admin Tools or Admin Viewer
 Audio reception from VB Viewer
This happens when Internet Explorer Enhanced Security 
Configuration (IE ESC) is enabled in Internet Explorer 9/
10. Use the procedures below to change this setting.
3If selected, clear the [Require server verification (https:) for 
all sites in this zone] checkbox.
4Enter the IP address of the camera under [Add this 
Web site to the zone], and then click [Add]. 
1Click [Tools] > [Internet Options] from the Internet 
Explorer menu to display the [Internet Options] dialog 
box. 
2Click the [Security] tab. 
3Click and select [Trusted sites], and then click [Sites]. 
Important
When “about:internet” is registered, the security level in 
Windows 7 is the same as when using Internet Explorer. After 
using the Admin Viewer/Admin Tools, it is recommended that 
you remove “about:internet” and the camera name as 
necessary and restore the original security level. 
1Click [Internet Options] in the [Tools] menu in Internet 
Explorer 9/10 and click the [Advanced] tab.
2Clear the [Do not save encrypted pages to disk] 
checkbox in [Security]. 
						

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„Enabling the Sound Function to Use Audio
In Windows Server 2008/Windows Server 2012, the sound 
function is disabled by default. 
To receive audio with the Viewer, follow the steps below to 
enable the sound function.
Note
If [Control Panel] is in the classic view, double-click [Sound]. 
Notes on Use with Windows Vista/
Windows 7/Windows 8/Windows Server 
2008/Windows Server 2012
The following restrictions apply.
„RM-Lite 
For important information on the RM-Lite operating 
environment, see the “Administrator Manual”.
Notes for Windows 8/Windows Server 
2012
Each software application, including Admin Viewer and 
Admin Tools, can be started from the desktop screen only. 
They cannot be started from the Start screen. 
Important
Note that when IE Enhanced Security Configuration is turned
back on, the [Do not save encrypted pages to disk] checkbox
also becomes enabled.
1Open [Control Panel] and click [Hardware]. 
2Click [Sound]. 
3When the [Audio Service Not Running] message 
appears, click [Yes]. 
4The [Sound] dialog box appears. 
Click the [Playback] tab to confirm that an audio device 
has been installed. (If no audio device is installed, refer 
to your PC manual.) 
						

							Chapter 2
Initial Settings
❏Preparing the Camera for Use
❏Initial Setting Tool Installation
❏Initial Settings 
						

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Preparing the Camera for Use
Performing Initial Settings for the Camera
Before installing the camera, read this chapter and use the VB Initial Setting Tool to 
configure the IP address. 
“Installing the Necessary Software” (p. 26)
“Performing Initial Settings for the Camera” (p. 28) 
Checking Images
When initial settings are complete, access the camera via a web browser and check the 
image using the VB Viewer.
“Checking the Camera Image” (p. 29)
Installing the Camera
Install the camera to suit the operating environment it will be used in.
“Installation Guide”
Setting the Camera Angle
Use the Camera Angle Setting Tool to set the camera angle via PC operation. 
“Installing the Necessary Software” (p. 26)
“Chapter 3 Camera Angle Setting Tool”
Configuring the Camera from the Setting Page
The setting page lets you configure basic camera settings, network operations, user 
registration, and access restrictions.
“Chapter 5 Setting Page”
Using Admin Tools
Admin Tools let you set viewing restrictions, make preset settings, and make settings for 
using intelligent functions. In addition, you can review logs to check on the cameras 
operation status.
“Chapter 6 Admin Tools” 
						

							Preparing the Camera for Use
25
2
Initial Settings
▼
Using VB-H41/610/710 Viewer
The cameras built-in VB-H41/610/710 Viewer features an Admin Viewer for administrators 
and a VB Viewer for guest users. Use the VB viewer to check distribution to guest users 
and Admin Viewer to check all operations.
“Chapter 7 Admin Viewer/VB Viewer”
Operating
If an error message appears or the camera fails to operate correctly, see the error 
message and log message information in “Chapter 8 Appendix”.
“Chapter 8 Appendix”
Important
Before starting operations, make sure that the setting page and Admin Tools settings are functioning correctly. 
						

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Install the following software to perform initial settings for the camera.
 VB Initial Setting Tool: Software required for performing initial camera settings
 Admin Tools Certificate: An electronic certificate that is required for using Admin Viewer and Admin Tools
 Camera Angle Setting Tool: Software to use for camera angle adjustments when installing the camera
 .NET Framework 3.5 SP1/.NET Framework 4.5: The execution environment required for network camera software (not 
required if already installed on the PC)
You can perform either an Easy Installation or a Custom Installation of the software.
Note
 All computer users will be able to use Admin Viewer and Admin Tools if the Admin Tools certificate was installed by the installer.
 Select [Custom Installation] and install only the “Admin Tools Certificate” if you intend to use the Admin Viewer and Admin Tools on a PC 
other than the one where the VB Initial Setting Tool is installed.
 If you install the software with Easy Installation, the Camera Angle Setting Tool that is not used with VB-H41 is also installed. If you do not 
want to install the Camera Angle Setting Tool because you are using only VB-H41 cameras, perform a [Custom Installation] and clear the 
checkbox for the Camera Angle Setting Tool.
The installation screen appears.
[Easy Installation]: VB Initial Setting Tool, Admin Tools 
certificate and Camera Angle Setting Tool are 
installed.[Custom Installation]: The user can select and install 
desired software.
The User License Agreement screen appears.
Installation starts.
Installing the Necessary Software
1Insert the Setup CD-ROM included in the camera in 
the disc drive on the PC.
2After confirming that all other applications have been 
closed, click the [Start] menu > [My Computer].
3Double-click the CD-ROM icon > [Applications] folder 
> [VBToolsInstall.exe].
4Select the installation method.
5After selecting [Easy Installation], click [Next] and after 
selecting [Custom Installation], select the checkboxes 
of the software you want to install and click [Next].
6Read through the user license agreement and click 
[Yes] if you accept it. 
						

							Installing the Necessary Software
27
2
Initial Settings
The VB Initial Setting Tool and Camera Angle Setting 
Tool icons appear on the desktop.
Notes on Use with Internet Explorer 9 or 
Greater and Windows Server 2003/
Windows Server 2008/Windows Server 
2012
„Registering the Top Page of the Camera as a 
Trusted Site
In Internet Explorer 9 or greater and Windows Server 2003/
Windows Server 2008/Windows Server 2012, the security 
level for Internet sites and intranet sites on Internet Explorer 
is set to [High] by default. 
Thus, when accessing the VB-H41/610/710 Viewer,  the 
cameras Setting Page or the Admin Tools, a content block 
dialog box appears and the page fails to display correctly. 
To correct this problem, follow the procedure below to 
register the top page as a trusted site. 
The following dialog box appears. 
The [Trusted sites] dialog box appears. Note that even when the content block dialog box does 
not appear, JavaScript is sometimes disabled under the 
standard security settings, which may limit operations on 
the setting page and the VB-H41/610/710 Viewer. 
Register the page as a trusted site as this automatically 
enables JavaScript settings. 
If the content block dialog box does not appear, follow the 
procedure below to display the [Trusted Sites] dialog box. 
The [Trusted sites] dialog box appears. 
This completes the trusted site registration process. 
7When the installation complete screen appears, click 
[Exit] or [Reboot].
1Access the VB-H41/610/710 Viewer and the Setting Page 
from the top page of the camera with Internet Explorer.
2Click [Add]. 
3If selected, clear the [Require server verification (https:) for 
all sites in this zone] checkbox.
4Enter the IP address of the camera under [Add this 
website to the zone], and then click [Add]. 
1Click [Tools] > [Internet Options] from the Internet 
Explorer menu to display the [Internet Options] dialog 
box. 
2Click the [Security] tab. 
3Click and select [Trusted sites], and then click [Sites].  
						

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Use the VB Initial Setting Tool to configure the camera 
network. 
To launch the VB Initial Setting Tool, double-click the 
[VB Initial Setting Tool] icon on the desktop.
The Tool will automatically detect the camera 
connected to the network and display the cameras 
MAC address, IP address and model name. 
The factory setting IP address is set to 192.168.100.1. 
The MAC address can be found on the label on the 
camera (“Installation Guide” > “Part Names”). To use a setting other than the default gateway 
setting, clear the [Enter a default gateway address] 
checkbox. 
After settings are complete, click [OK]. 
Setup progress is shown in the window. 
Note
 To ensure security, be sure to change the administrator 
password (p. 42). 
 Contact your System Administrator for the appropriate IP 
address, subnet mask and gateway address.
Performing Initial Settings for the Camera
1Connect the camera and PC to the network and turn 
on the camera (“Installation Guide” > “Connecting the 
Camera”). 
2Launch the VB Initial Setting Tool. 
Important
 Twenty minutes after the camera is turned on, it will stop 
issuing IP address assignments requests and VB Initial 
Setting Tool detection will be disabled. In such cases, turn 
the camera off and on again.
 There may be cautionary information, depending on your 
operating environment. Read “Notes on Operating 
Environment” (p. 20) before performing initial settings. 
 The VB Initial Setting Tool cannot be used with cameras that 
are behind a router. 
3Select a MAC address, and then click [Initial Setting]. 
Click to select
4Enter the user name “root” and factory default setting 
password “camera”, and then the appropriate IP 
address and subnet mask. 
5Click [OK]. 
Important
To obtain an IP address from a DHCP server or set IPv6, first 
use the VB Initial Setting Tool to temporarily configure an IPv4 
static address that can communicate with the PC. Then, in 
[Network] on the setting page, change [IPv4 Address Setting 
Method] to [Auto (DHCP)] in the [IPv4] area (p. 47). 
Alternatively, set [IPv6].  
						

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2
Initial Settings
Once initial settings are complete, check the image on the 
camera with the VB Viewer. When doing so, set the PC 
network settings to comply with the IP address and 
subnet mask settings on the camera. 
The viewer launches and displays the camera image. 
If the top page of the camera does not appear or the 
VB Viewer does not launch, see “Troubleshooting” 
(p. 150) in “Chapter 8 Appendix”.
Checking the Camera Image
1Click to select the cameras MAC address which will be 
checked, and then click [Settings]. 
2This will launch the web browser and display the top 
page of the camera. Click [VB Viewer]. 
Important
 The camera image cannot be checked until the network 
settings in the PC are configured for the IP address and 
subnet that are set in the camera.
 Do not change the camera HTTP port from 80 if you want to 
open the setting page by clicking [Settings]. See “HTTP 
Server” (p. 63) for more information on HTTP port settings. 
Click to select 
						

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