Canon network camera VBH41 User Manual

							ENGLISH
Network Camera
Network Camera
Operation Guide
Be sure to read this Operation Guide before using the network camera. 
						

							2
Thank you for purchasing a Canon Network Camera VB-H41/VB-H41B/VB-H610VE/VB-H610D/VB-H710F (hereafter referred 
to as the camera). 
The only difference between the VB-H41 and VB-H41B is the exterior color. The VB-H41, VB-H41B, VB-H610D and 
VB-H710F are for indoor use only. The VB-H610VE can be installed outdoors, such as underneath eaves.
This Operation Guide explains the camera settings and operations. Read this guide carefully before using the camera to 
ensure correct use. Also, be sure to read the files in the LICENSE folder on the Setup CD-ROM.
For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), 
please refer to the Canon Web Site.
Disclaimer
To the full extent permitted by laws and regulations, neither 
Canon Inc. nor any of its subsidiaries or affiliates shall be 
responsible for any financial losses that may be incurred as 
a result of the loss of recorded information or images, 
regardless of the internal or external cause of the loss.
EXCEPT AS SET FORTH IN THE LIMITED WARRANTY 
ACCOMPANYING THE CAMERA AND WITHOUT 
DETRACTING FROM ANY RIGHTS A CONSUMER MAY BE 
ENTITLED TO, AND TO THE FULL EXTENT PERMITTED BY 
LAWS AND REGULATIONS: (1) NEITHER CANON INC. NOR 
ANY OF ITS SUBSIDIARIES OR AFFILIATES MAKE ANY 
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH 
REGARD TO THE MATERIAL IN THIS MANUAL OR WITH 
REGARD TO THE USE OF THE CAMERA INCLUDING, 
WITHOUT LIMITATION, IMPLIED WARRANTIES AS TO 
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A 
PARTICULAR PURPOSE OR USE, OR NON-INFRINGEMENT 
AND (2) NEITHER CANON INC. NOR ANY OF ITS 
SUBSIDIARIES OR AFFILIATES SHALL BE LIABLE FOR ANY 
DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES 
OF ANY NATURE RESULTING FROM THE USE OF THIS 
MATERIAL OR THE CAMERA.
„Notes
1 All rights reserved. 
2 The contents of this guide are subject to change 
without any prior notice. 
3 This document has been prepared with the utmost 
attention to accuracy. If you have any comments, 
however, please contact a Canon sales representative. 
4 Canon shall assume no liability for any outcome of 
using this product, regardless of Items 2 and 3 above. 
Notes on Network Security
The user is responsible for the network security of this 
product and its use.
Take appropriate network security measures to avoid security breaches.
To the full extent permitted by laws and regulations, 
neither Canon Inc. nor any of its subsidiaries or affiliates 
shall be liable for any losses, direct, incidental or 
consequential damages, or liabilities that may be incurred 
as a result of network security incidents such as 
unauthorized accesses.

– Change the password of the camera periodically.
– Change the HTTP or HTTPS port number of the 
camera.
– Limit access to the camera by network devices.
Copyright
Videos, images or sounds recorded with your camera 
may not be utilized or published without consent of 
copyright holders, if any, except in such a way as 
permitted for personal use under the relevant copyright 
law. 
Notes on Privacy and Publicity Rights 
Regarding the Use of Video/Audio
When using the camera (for video or audio recording), it is 
the full responsibility of the user to protect privacy and 
avoid any violation of publicity rights. For example, obtain 
consent to install the camera in advance if specific 
buildings or rooms are to be monitored. Canon shall have 
no liability whatsoever in this regard.
Legal Notice
In some cases, camera monitoring may be prohibited by 
law or regulation, the details of which differ by country. 
Before using the camera, check the laws or regulations of 
the country or region where the camera is used. 
Introduction 
						

							Introduction
3
Trademark Notice
 Canon and the Canon logo are registered trademarks 
of Canon Inc. 
Microsoft, Windows, Windows Vista, Internet Explorer, 
Windows 
Server, Windows Media and ActiveX are 
trademarks or registered trademarks of Microsoft 
Corporation in the United States and other countries.
 Windows is legally recognized as the Microsoft Windows 
Operating System. 
 This product comes with exFAT, a licensed file system 
technology from Microsoft.
 QuickTime is a trademark of Apple Inc.
 SD, SDHC and SDXC Logos are trademarks of SD-3C, 
LLC.
 Other brands or product names in this guide are 
trademarks or registered trademarks of their respective 
companies. 
Notes on the Included Software RM-Lite 
( Disclaimer ) 
Flaws or other problems with RM-Lite may result in recording 
failure or destruction or loss of recorded data. Canon shall 
have no liability whatsoever for any loss or damages 
incurred by the user as a result of such problems.
Notes on License Agreement for Included 
Software
For information on the License Agreement for Included 
Software, refer to the next file in the BundledSoftware 
folder in the Included Setup CD-ROM LICENSE folder.
Only for European Union and EEA (Norway, 
Iceland and Liechtenstein)
These symbols indicate that this 
product is not to be disposed of with 
your household waste, according to 
the WEEE Directive (2012/19/EU), 
the Battery Directive (2006/66/EC) 
and/or national legislation 
implementing those Directives. 
If a chemical symbol is printed beneath the symbol shown 
above, in accordance with the Battery Directive, this indicates 
that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb = 
Lead) is present in this battery or accumulator at a 
concentration above an applicable threshold specified in the 
Battery Directive.
This product should be handed over to a designated 
collection point, e.g., on an authorized one-for-one basis when 
you buy a new similar product or to an authorized collection 
site for recycling waste electrical and electronic equipment 
(EEE) and batteries and accumulators. Improper handling of 
this type of waste could have a possible impact on the 
environment and human health due to potentially hazardous 
substances that are generally associated with EEE. Your 
cooperation in the correct disposal of this product will 
contribute to the effective usage of natural resources. 
For more information about the recycling of this product, 
please contact your local city office, waste authority, 
approved scheme or your household waste disposal 
service or visit ww
w.canon-europe.com/weee, or 
www.canon-europe.com/battery
.
This product is licensed under AT&T patents for the MPEG-4 
standard and may be used for encoding MPEG-4 compliant 
video and/or decoding MPEG-4 compliant video that was 
encoded only (1) for a personal and non-commercial 
purpose or (2) by a video provider licensed under the AT&T 
patents to provide MPEG-4 compliant video. No license is 
granted or implied for any other use for MPEG-4 standard.
 Warning 
To reduce a risk of fire or electric shock, do not expose 
this product to rain or moisture.
(VB-H41, VB-H610D, VB-H710F)
Software TypeFile Name
VB Initial Setting Tool
Memory Card Unmount Tool
Backup Tool
Restore ToolVBTools-E.txt
Camera Angle Setting Tool
(Not used with the VB-H41.)
RM-Lite Network Video Recording 
SoftwareRM-Lite-E.txt 
						

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Open Source Software
The product (camera and included RM-Lite) contains Open 
Source Software modules. For details, see 
“ThirdPartySoftware-E.pdf” (Third-Party Software License) in 
the OpenSourceSoftware folder in the LICENSE folder on 
the Setup CD-ROM. Each modules license conditions are 
also available in the same folder. 
Software under GPL and LGPL
If you would like to obtain the source code under GPL/
LGPL, please contact the dealer or sales agent where you 
purchased the product. 
Security Export Control
This product is subject to security export control. 
Therefore, to export or carry it overseas may require an 
authorization by governmental agencies. 
						

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User Manuals
This camera comes with an “Installation Guide” and 
“Operation Guide” (this manual) included in the Setup 
CD-ROM. 
In the Setup CD-ROM, the recording software RM-Lite 
(“RM-Lite” in “Chapter1 Before Use”) is also included. The 
following user manuals are available. 
How to use this Operation Guide
The assumed reading format of this user manual is on a 
PC screen.
Software Screenshots
The software screenshots shown in these user manuals 
are illustrative samples only. The screenshots may differ 
from the actual screens displayed. 
Screenshots used with the explanations are generally 
from a Windows 7 PC connected to the VB-H41.
Icons Indicating Particular Camera 
Models
In the descriptions of functions limited to particular 
models, the model names will appear or the following 
icons will be used to indicate those models.
Symbols Indicating Safety Precautions
This section explains symbols used in this Operation 
Guide. This Operation Guide uses the following symbols 
to indicate important information the user should know in 
order to use the product safely. Be sure to observe these 
items. 
How to Read This Operation Guide
Installation Guide (Included)
This guide provides notes and procedures on camera 
installation as well as the main camera specifications. 
Sections you should reference in this guide will be 
marked “Installation Guide” along with the name of the 
reference items.
Operation Guide (This Document)
This document explains the initial camera settings, 
Camera Angle Setting Tool, Admin Tools settings, viewer 
operations and troubleshooting, etc. This document is 
included in the Setup CD-ROM. 
Network Video Recording Software RM-Lite 
Administrator Manual
This document gives a detailed explanation of how to 
use RM-Lite.
Network Video Recording Software RM-Lite 
Viewer Operation Guide
This is the operation guide for RM-Lite Viewer. For more 
details on operating procedures for the viewer, see the 
Administrator Manual. 
IconCamera Model
VB-H41
VB-H610VE and VB-H610D
VB-H710F
SymbolMeaning
WarningFailure to follow the instructions 
accompanied by this symbol may result 
in death or serious injury. Be sure to 
observe these warnings to ensure 
safety. 
CautionFailure to follow the instructions 
accompanied by this symbol may result 
in injury. Be sure to observe these 
precautions to ensure safety. 
CautionFailure to follow the instructions 
accompanied by this symbol may result 
in property damage. Be sure to observe 
these precautions. 
 ImportantThis symbol indicates other actions or 
information that should be noted. 
Important notes and restrictions are 
provided. Be sure to read this section. 
 NoteContains operational reference 
information or additional explanations. 
						

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The following items must be observed when using the camera.
If they are not observed, injury, death and/or property damage may occur. Read the following information carefully and 
observe the instructions without fail.
Important Warnings
Safety Precautions
Caution
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO 
NOT REMOVE COVER (OR BACK). 
NO USER-SERVICEABLE PARTS INSIDE. REFER 
SERVICING TO QUALIFIED SERVICE PERSONNEL.
The AC adapter (sold separately) can be connected to 
the camera from a standard AC power outlet.
Please check your instruction manual to make sure that 
your camera is compatible with this adapter.
• The socket-outlet should be installed near the 
equipment and should be easily accessible.
 Unplug the equipment from the wall outlet before 
cleaning or maintaining.
FDA regulation
This Network Camera has not been evaluated by the 
Food and Drug Administration (FDA) for use as a 
medical device. When incorporated into a system with 
medical applications, FDA regulations may apply. 
Therefore, please consult your legal advisor to 
determine whether FDA regulations apply.
FCC NOTICE
Network Camera, Model Name: VB-H41/VB-H610VE/
VB-H610D/VB-H710F
This device complies with Part 15 of the FCC Rules. 
Operation is subject to the following two conditions: (1) 
This device may not cause harmful interference, and (2) 
this device must accept any interference received, 
including interference that may cause undesired 
operation.
Note: This equipment has been tested and found to 
comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules. These limits are 
designed to provide reasonable protection against 
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio 
frequency energy and, if not installed and used in 
accordance with the instructions, may cause harmful 
interference to radio communications.
However, there is no guarantee that interference will not 
occur in a particular installation. If this equipment does 
cause harmful interference to radio or television 
reception, which can be determined by turning the 
equipment off and on, the user is encouraged to try to 
correct the interference by one or more of the following 
measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and 
receiver.
 Connect the equipment to an outlet on a circuit 
different from that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV 
technician for help.
Do not make any changes or modifications to the 
equipment unless otherwise specified in the manual. If 
such changes or modifications should be made, you 
could be required to stop operation of the equipment.
Canon U.S.A., Inc.
One Canon Park, Melville, New York 11747, U.S.A.
Tel No. 1-800-OK-CANON (1-800-652-2666)
Canadian Radio Interference Regulations
This Class B digital apparatus complies with Canadian 
ICES-003. 
						

							Safety Precautions
7
Precautions for Use
Precautions for Use of the Camera Angle Setting ToolPrecautions for Use of Built-In Camera Functions and 
Included Software
Notes on Cleaning
 Warning 
 If you discover defective conditions such as smoke, 
strange sounds, heat or strange odors, immediately 
stop using the camera and contact your nearest 
dealer. 
Continued use of the product may cause fire or electric 
shock. 
 Do not disassemble or modify the camera.
 Do not spill water or other liquid inside the camera, 
spray the camera with water, or otherwise make it wet.
 Do not insert foreign objects into the camera. 
 Do not use flammable sprays near the camera. 
 Do not leave LAN cables, external power supplies or 
AC adapter (sold separately) power connectors 
connected when the camera is not in use for long 
periods. 
 Do not damage the connecting cable. 
This may cause fire or electric shock. 
 Do not use with medical devices or other life-support 
systems. 
Depending on the PC and network environment, high-
precision video transmission cannot be guaranteed due 
to video delay or loss. 
Canon will assume no liability for any accident or 
damage resulting from use of the camera in the 
aforementioned devices or systems.
Caution
 Do not capture the sun, halogen lamps, and other very 
bright light sources or subjects. 
 Do not expose the camera to strong impact or 
vibration.
 Do not carry the network camera by the 
camera head.
 Do not forcibly turn the rotating parts of the 
camera by hand.
This may cause malfunction. 
This installation should be made by a qualified service 
person and should conform to all local codes.
Caution
 The Camera Angle Setting Tool is intended for use 
during camera installation. Do not use on a daily 
basis.
This may cause malfunction.
Caution
 Do not use the built-in camera functions or included 
software listed below in cases requiring a high level of 
reliability:
– Intelligent functions
– Image Stabilizer
– Network video recording software RM-Lite
These features do not guarantee high-precision capture 
and cannot support applications beyond their intended 
range of use. Canon will assume no liability for any 
accident or damage resulting from the use of these 
functions.
 Warning 
 Do not use alcohol, thinner, benzine or any other 
flammable solvent. 
This may cause fire or electric shock.  
						

							8
Maintenance
Turn off the power before cleaning the camera. 
„Cleaning of Exterior
1 Dampen a soft cloth with water or diluted neutral 
detergent and wipe away the grime gently. 
2 Wipe with a dry cloth. 
„Cleaning of Lens
Use a commercial lens cleaner to remove grime on the 
lens surface. 
 Auto focus may not work properly if the lens 
surface is dusty or dirty.
 Be aware that scratches on the lens surface may result 
in poor image capture. 
„Cleaning of Front Cover, Dome Case, or 
Dome Housing
Grime on any of the parts listed below will reduce image 
quality, so periodic cleaning is required.
Dome (when using the separately sold indoor 
dome housing)
Dome case
Front cover
If the surface of the above part cannot be cleaned well, 
remove it following the steps below to clean it more 
thoroughly.
1 Remove the front cover, dome case, or dome.
See steps in “Installing the Camera” in the “Installation 
Guide” included with the indoor dome housing and 
remove the dome.
See steps in “Installing the Camera” in the “Installation 
Guide” included with the camera to remove the dome 
case.
See “Using Camera Housing” in the “Installation Guide” 
included with the camera to remove the front cover.
2 Dampen a soft cloth with water or diluted neutral 
detergent and wipe away the grime gently. 
3 Wipe with a dry cloth. 
4 Reattach the front cover, dome case or dome to its 
original position.
Periodically check the brackets and screws for rust and 
loosening to prevent injuries and equipment damage due 
to falling items. 
For inspections, please contact the dealer where you 
purchased the product.
„Maintenance for Ceiling Mount Cover 
(dedicated accessory for VB-H41/VB-M40) or 
Recessed Mounting Kit (dedicated accessory 
for VB-H610VE/VB-H610D/VB-M600VE/
VB-M600D)
Periodically check the brackets and screws for rust and 
loosening to prevent injuries and equipment damage due 
to falling items. 
For inspections, please contact the dealer where you 
purchased the product.
Disposing of the Camera
Dispose of the camera in accordance with local laws and 
regulations.  
						

							9
Table of Contents
Introduction .................................................................................................................. 2
Disclaimer ............................................................................................................................... 2
Notes on Network Security ......................................................................................................2
Copyright................................................................................................................................. 2
Notes on Privacy and Publicity Rights Regarding the Use of Video/Audio ............................ 2
Trademark Notice.................................................................................................................... 3
Notes on the Included Software RM-Lite ( Disclaimer ) ........................................................... 3
Notes on License Agreement for Included Software .............................................................. 3
Only for European Union and EEA (Norway, Iceland and Liechtenstein)............................... 3
Open Source Software ............................................................................................................4
Security Export Control ........................................................................................................... 4
How to Read This Operation Guide ............................................................................. 5
User Manuals .......................................................................................................................... 5
How to use this Operation Guide ............................................................................................ 5
Icons Indicating Particular Camera Models ............................................................................ 5
Symbols Indicating Safety Precautions................................................................................... 5
Safety Precautions....................................................................................................... 6
Maintenance............................................................................................................................ 8
Disposing of the Camera ........................................................................................................8
Chapter 1 Before Use
Features..................................................................................................................... 14
Common Features .................................................................................................................14
VB-H41 Features ................................................................................................................... 14
VB-H610VE/VB-H610D/VB-H710F Features ......................................................................... 14
Camera Software ....................................................................................................... 16
Installed Software .................................................................................................................. 16
Included Software ................................................................................................................. 16
Network Video Recording Software (Sold Separately) ......................................................... 16
RM-Lite (See the “Administrator Manual”) ............................................................................ 18
Operating Environment .............................................................................................. 19
VB Initial Setting Tool, Camera Angle Setting Tool, VB-H41/610/710 Viewer, 
Admin Tools ...................................................................................................................... 19
RM-Lite .................................................................................................................................. 19
Notes on Operating Environment .............................................................................. 20
Notes on Use When the [Windows Firewall] Function is Enabled ........................................ 20
Notes on Use with Internet Explorer 9 or Greater and Windows Server 2003/
Windows Server 2008/Windows Server 2012 ................................................................... 20
Notes on Use with Windows Server 2008/Windows Server 2012 ......................................... 21
Notes on Use with Windows Vista/Windows 7/Windows 8/Windows Server 2008/
Windows Server 2012 ....................................................................................................... 22
Notes for Windows 8/Windows Server 2012 ......................................................................... 22 
						

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Chapter 2 Initial Settings
Preparing the Camera for Use ................................................................................... 24
Installing the Necessary Software ............................................................................. 26
Notes on Use with Internet Explorer 9 or Greater and Windows Server 2003/
Windows Server 2008/Windows Server 2012 ................................................................... 27
Performing Initial Settings for the Camera ................................................................. 28
Checking the Camera Image ..................................................................................... 29
Chapter 3 Camera Angle Setting Tool  
Setting the Camera Angle.......................................................................................... 32
Launching the Camera Angle Setting Tool ........................................................................... 32
Connecting to the Camera .................................................................................................... 32
Connecting with a Camera List ............................................................................................. 33
Disconnecting from the Camera, Shutting Down .................................................................. 35
Display Screen of Camera Angle Setting Tool ...................................................................... 36
Setting the Camera Angle ..................................................................................................... 37
Setting Focus and Exposure Compensation......................................................................... 38
Creating a Camera Specification File ........................................................................ 39
Chapter 4 Top Page of the Camera
Accessing the Top Page of the Camera .................................................................... 42
Accessing the Top Page of the Camera ............................................................................... 42
User Authentication ............................................................................................................... 42
Chapter 5 Setting Page
Setting Menu.............................................................................................................. 44
Accessing the Setting Menu ...................................................................................... 45
Setting Menu ......................................................................................................................... 45
Items Common to All Setting Pages...................................................................................... 45
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc ................... 47
[Date and Time] Setting Date and Time .................................................................... 50
[Camera] Setting Initial Camera Settings and External Device Name ....................... 51
[Video] Setting Video Size, Quality and Frame Rate ................................................. 55
[RTP] RTP Server, Audio Multicast and RTP Streaming ........................................... 57
[Upload] Setting HTTP/FTP Upload and E-mail Notification...................................... 59
[Server] Setting the Video Server, Audio Server and HTTP Server .......................... 62
[Event] Setting Video Record, Volume Detection, Audio Playback and Timer .......... 64
[Access Control] Setting User Access Privileges....................................................... 68
[IPsec] Setting IPsec.................................................................................................. 70
[SSL/TLS] Setting HTTP Communication Encryption ................................................ 73
[Memory Card] SD Memory Card Operations and Settings....................................... 75
[Reboot Item] Setting Items Requiring Rebooting ..................................................... 78