Canon Maxify Mb5320 User Guide

Scanned Image Is Enlarged (Reduced) on the Computer Monitor
Check 1 Change the display setting in the application.
Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
Note
•
You cannot reduce the image size in Paint. To reduce the display size, open the images in an application.
Check 2  Change the resolution setting in ScanGear (scanner driver) and scan again.
The higher the resolution, the larger the resulting image will be....

Software Problems
The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting
an E-mail Client
1002
 

The E-mail Client You Want to Use Does Not Appear in the Screen
for Selecting an E-mail Client
Check  Check that the e-mail client's MAPI is enabled.
Refer to the e-mail client's manual for how to set MAPI.
If the problem is not solved even when MAPI is enabled, select  None (Attach Manually) in the screen for
selecting an e-mail client, then manually attach the image to the outgoing e-mail.
1003
 

Problems with Faxing
Problems Sending Faxes
Problems Receiving Faxes
Cannot Send a Fax Clearly
Telephone Problems
1004
 

Problems Sending Faxes
Cannot Send a Fax
Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial by Entering the Numbers
Errors Often Occur When You Send a Fax
Cannot Send a Fax
Check1 Is the power turned on?
•
You cannot send faxes if the power is turned off. Press the  ON button to turn the power on.
•
If you unplugged the power cord without turning off the power (the  POWER lamp is lit), reconnecting it
turns on the power automatically.
•
If you unplugged the power cord after pressing the...

Check5 Is Hook key setting  set to Disable ?
When you send a fax manually, dial the number with  Enable selected for  Hook key setting  in Security
control  under FAX settings , or dial the number using the telephone connected to the machine.
Security control
Check6
 Is Dial tone detect  set to ON?
Resend the fax after a while.
If you still cannot send the fax, select  OFF for Dial tone detect  in Advanced FAX settings  under FAX
settings .
Advanced FAX settings
Check7
 Is the fax number registered...

If the telephone line is connected correctly, there is a problem with your telephone line. Contact your telephone
company and the manufacturer of your terminal adapter or telephone adapter.
Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial
by Entering the Numbers
Check  Have you already selected the recipient from the redial history, or already
dialed a number by entering the fax/telephone numbers?
You can dial one recipient by selecting from the redial history or by entering the...

Problems Receiving Faxes
Cannot Receive a Fax, Cannot Print a Fax
Machine Does Not Switch Automatically between Voice and Fax Calls
Quality of Received Fax is Poor
Cannot Receive a Color Fax
Errors Often Occur When You Receive a Fax
Cannot Receive a Fax, Cannot Print a Fax
Check1 Is the power turned on?
•
You cannot receive faxes if the power is turned off. Press the  ON button to turn the power on.
•
If you unplugged the power cord without turning off the power (the  POWER lamp is lit), reconnecting it...

•Print ACTIVITY REPORT and check for an error.
Summary of Reports and Lists
Check4 Is the telephone line cable connected to the external device jack?
Reconnect it to the telephone line jack.
Basic Connection
Check5  Is a different size of paper from that specified by  Page size in FAX paper
settings  loaded?
If a different size of paper from that specified by  Page size is loaded for printing faxes, the received faxes will
not be printed and will be stored in the machine's memory (Memory Reception)....

For details on how to set, see Rejecting Fax Reception.
Check10
 Are there setting items set  Reject in Caller rejection ?
If you select  Reject for any setting items in  Caller rejection in Security control  under FAX settings , the
machine rejects calls for setting item selected  Reject.
For details on how to set, see 
Using the Caller ID Service to Reject Calls .
Machine Does Not Switch Automatically between Voice and Fax Calls
Check
 Is the receive mode set to  FAX only mode?
If  FAX only mode  is...