Canon Maxify Mb5320 User Guide

•Select ON for  ECM RX  in Adv. communication settings  in Advanced FAX settings  under FAX
settings .
Advanced FAX settings
•
Contact the sender and ask the sender to check whether the machine is set to enable ECM transmission.
If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received without
automatic error correction.
•
Reduce the reception start speed on  RX start speed in Adv. communication settings  in Advanced
FAX settings  under FAX settings ....

Cannot Send a Fax Clearly
Check1 Is the document loaded correctly?
Remove the document, then reload it on the platen glass or in the ADF.
Loading Originals
Check2  Is the platen glass and/or the inner side of the document cover and/or the glass
of ADF dirty?
Clean the platen glass and/or the inner side of the document cover and/or the glass of ADF, then reload thedocument.
Cleaning the Platen Glass and Document Cover
Note
•
If the glass of ADF is dirty, black streaks appear on the paper as shown below....

Telephone Problems
Cannot Dial
Telephone Disconnects During a Call
Cannot Dial
Check1 Is the telephone line cable connected correctly?
Check that the telephone line cable is connected correctly.
Basic Connection
Check2  Is the telephone line type of the machine or the external device set correctly?
Check the telephone line type setting and change it as necessary.
Setting the Telephone Line Type
Telephone Disconnects During a Call
Check  Is the telephone line cable or the telephone (or a peripheral device...

Problems with the Machine
The Machine Cannot Be Powered On
Cannot Connect to Computer with a USB Cable Properly
Cannot Communicate with the Machine with USB Connection
The Display on the Touch Screen Cannot Be Seen At All
An Unintended Language Is Displayed on the Touch Screen
Print Head Holder Does Not Move to the Position for Replacing
Printer Status Monitor Is Not Displayed
1014
 

The Machine Cannot Be Powered On
Check1 Press the  ON button.
Check2
 Make sure that the power plug is securely plugged into the power cord
connector of the machine, then turn it back on.
Check3  Unplug the machine from the power supply, then plug the machine back in and
turn the machine back on after leaving it for at least 2 minutes.
If the problem is not resolved, contact the service center.
1015
 

Cannot Connect to Computer with a USB Cable Properly
Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does
Not Work/"This device can perform faster" Message Is Displayed
If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower
speed provided under USB 1.1. In this case, the machine operates properly but printing or scanning
speed may slow down due to communication speed.
Check  Check the following to make sure that your system environment...

Cannot Communicate with the Machine with USB Connection
Check1 Make sure that the machine is turned on.
Check2 Make sure that the USB cable is connected properly.
See 
Connecting the Machine to the Computer Using a USB Cable  to connect the USB cable properly.
Check3
 Do not start up IJ Network Tool while printing.
Check4 Do not print while IJ Network Tool is running.
Check5 Make sure that  Enable bidirectional support  is selected in the Ports sheet of
the properties dialog box of the printer driver....

The Display on the Touch Screen Cannot Be Seen At All
•
If the POWER lamp is off:
The machine is not powered on. Connect the power cord and press the  ON button.
•
If the POWER lamp is lit:
The touch screen may be in the screen-saver mode. Tap the touch screen.
1018
 

An Unintended Language Is Displayed on the Touch Screen
Select the language you want to be displayed according to the following procedure.
1.
Press the HOME button and wait for about 5 seconds.
2.
Flick the HOME screen, then tap  Setup .
Using the Operation Panel
3.
Tap  Device settings .
4.
Tap the fifth setting item from the top.
5.
Tap the language for the touch screen.
1019
 

Print Head Holder Does Not Move to the Position for Replacing
Important
•
The print head holder moves to the position for replacing only when an ink tank runs out of ink. If no ink
tanks run out of ink, the print head holder does not move even though you open the front cover.
Check1  Is the POWER  lamp off?
Check if the  POWER lamp is lit.
The print head holder will not move unless the power is on. If the  POWER lamp is off, close the front cover and
turn the machine on.
While the  POWER lamp is...