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Canon Maxify Mb5320 User Guide

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Page 1031

A Message for Faxing Is Displayed on the Fax Standby Screen
If a message is displayed on the Fax standby screen, take the corresponding action described below.
MessageActionAuto redialThe machine is waiting to redial the recipient's number because the line was busy or the recipient did
not answer when you tried to send a document. Wait for the machine to automatically redial the
number. If you want to cancel automatic redialing, wait until the machine starts dialing the number,
then press the  Stop...

Page 1032

If the ink has already run out, we recommend that Do not print be selected for  Received
documents  in Auto print settings  under FAX settings  to store the received fax in the
machine's memory. After you replace the ink tank and select  Print for Received
documents  in Auto print settings , the fax stored in the machine's memory will be printed
automatically.
Auto print settings
•
Paper has run out:
Load the paper and tap  OK on the touch screen.
•
A different size of paper from that specified...

Page 1033

Document Stored in Machine's Memory
When sending a fax, resend it. If this message still appears, delete the faxes stored in the machine's
memory, divide the faxes for sending, and send them again.
When receiving a fax, have the sender resend the faxes.Awaiting
document
processing.•The received faxes were not saved on the USB flash drive automatically because the USB flash drive was not inserted or because it was not writable.
The received faxes are stored in the machine's memory. Insert the...

Page 1034

A Message Is DisplayedThis section describes some of the errors or messages.
Note
•
A Support Code (error number) is displayed on the computer or on the touch screen for some error ormessage. For details on errors with Support Codes, refer to 
Support Code List .
If a message is displayed on the touch screen, see below.
•
A Message Is Displayed on the touch screen
If a message is displayed on the computer, see below.
•
Error Regarding Automatic Duplex Printing Is Displayed
•
Error Regarding the Power...

Page 1035

•Characters other than machine name or IJ Scan Utility are displayed on  Created with
on the  Details  screen.•
"?" is displayed on the preview screen.
◦
Data edited or processed on a computer must be printed from the computer.
•
The specified PDF file contains unprintable data. Some portions may not be
printed.
PDF file which contain lot of graphics or hi-resolution images may lose that data or stop before
printing is completed. In this case, print from the computer.
•
Check the page size and...

Page 1036

Check See Cannot Print Properly with Automatic Duplex Printing  and take the
appropriate action.
Error Regarding the Power Cord Being Unplugged Is Displayed
The power cord may have been unplugged while the machine was still on.
Check the error message that appears on the computer, then click  OK.
The machine starts printing.
See 
Notice for Unplugging the Power Cord  for unplugging the power cord.
Important
•
If you unplug the power cord, all the faxes stored in the machine's memory are deleted....

Page 1037

Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX series Printer"
appearing in the  Printer column is selected for  Print to the following port(s) .
Note
•
When the machine is used over LAN, the port name of the machine is displayed as
"CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC address or a
character string specified by the user when setting up the machine.
•
If the setting is incorrect:
Reinstall the...

Page 1038

If the User Account Control  screen is displayed, follow the on-screen instructions.•
In Windows 8.1 or Windows 8, select  Control Panel from the Settings charm on  Desktop >
Hardware and Sound  > Device Manager .
•
In Windows 7 or Windows Vista, click  Control Panel, Hardware and Sound , then Device Manager .
•
In Windows XP, click  Control Panel, Performance and Maintenance , System , then click  Device
Manager  on the Hardware  sheet.
2.
Double-click  Universal Serial Bus controllers  then USB...

Page 1039

•
If you agree to participate in the survey program:Click  Agree , then follow the on-screen instructions. The printer usage information will be sent via the
Internet. If you have followed the on-screen instructions, the information will be sent automatically from the second time onward and the confirmation screen will not be displayed again.
Note
•
When the information is being sent, a caution screen such as an Internet security screen may bedisplayed. In this case, confirm that the program name is...

Page 1040

Note•
In Windows 8.1, Windows 8, Windows 7, or Windows Vista, a confirmation/warning
dialog box may appear when installing, uninstalling or starting up software.
This dialog box appears when administrative rights are required to perform a task.
If you are logged on to an administrator account, follow the on-screen instructions.
2.
Select  Canon Inkjet Printer/Scanner/Fax Extended Survey Program .
3.
Select Change .
If you select  Yes after you have followed the on-screen instructions, the confirmation...
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