Canon Maxify Mb2020 User Guide

If you cannot remove the document or the document tears inside the machine, or if the document jamerror continues after removing the document, contact the service center.
Note
•
The document may not feed properly depending on the media type, or your environment, such aswhen the temperature and humidity are either too high or too low.
In this case, reduce the number of document pages to approximately half of the loading capacity.
If the document still jams, use the platen glass instead.
•
If the original...

4100Cause
The specified data cannot be printed.
Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer
screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing
again.1052
 

4103Cause
Cannot perform printing with the current print settings.
Action Press the machine's  Stop button to cancel printing.
Then change the print settings and print again.1053
 

5011Cause
Printer error has occurred.
Action Turn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back in and turn the machine back on.
If the problem is not resolved, contact the service center.
Important
•
If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
1054
 

5012Cause
Printer error has occurred.
Action Turn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back in and turn the machine back on.
If the problem is not resolved, contact the service center.
Important
•
If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
1055
 

5040Cause
Printer error has occurred.
Action Turn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back in and turn the machine back on.
If the problem is not resolved, contact the service center.
Important
•
If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
1056
 

5100Cause
Printer error has occurred.
Action Cancel printing and turn off the machine.
Then confirm the following.•
Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving.
If any, remove the materials.
•
Confirm that the ink tanks are installed properly.
Push an ink tank until it clicks into place.
After confirming the conditions above, turn on the machine again.
If the problem is not resolved, contact the service center....

5102Cause
Printer error has occurred.
Action Cancel printing and turn off the machine.
Then confirm the following.•
Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving.
If any, remove the materials.
•
Confirm that the ink tanks are installed properly.
Push an ink tank until it clicks into place.
After confirming the conditions above, turn on the machine again.
If the problem is not resolved, contact the service center....

5103Cause
Printer error has occurred.
Action Cancel printing and turn off the machine.
Then confirm the following.•
Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving.
If any, remove the materials.
•
Confirm that the ink tanks are installed properly.
Push an ink tank until it clicks into place.
After confirming the conditions above, turn on the machine again.
If the problem is not resolved, contact the service center....

5104Cause
Printer error has occurred.
Action Cancel printing and turn off the machine.
Then confirm the following.•
Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving.
If any, remove the materials.
•
Confirm that the ink tanks are installed properly.
Push an ink tank until it clicks into place.
After confirming the conditions above, turn on the machine again.
If the problem is not resolved, contact the service center....