Canon Lbp 5000 User Guide

7-4Paper Jams
Troubleshooting
7
Paper Jams
When a paper jam occurs during printing, the Paper Jam indicator (orange) blinks, 
and the following messages appear in the Printer Status Window.
WARNING
There are some areas inside the printer which are subject to high-voltages. 
When removing jammed paper or when inspecting the inside of the printer, do 
not allow necklaces, bracelets, or other metal objects to touch the inside of the 
printer, as this may result in burns or electrical shock.
 

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Troubleshooting
7
Paper Jams
CAUTION
•The fixing unit and its surroundings inside the printer are hot during use. Make 
sure the fixing unit is completely cool before removing the jammed paper. 
Touching the fixing unit when it is still hot may result in burns.
•When removing jammed paper, take care not to allow the toner to come into 
contact with your hands or clothing, as this will dirty your hands or clothing. If 
they become dirty, wash them immediately with cold water. Washing with warm 
water...

7-6
Troubleshooting
7
Paper Jams
•Do not place any object on or touch the transfer belt (A) of the ETB unit. The transfer belt 
of the ETB unit is supplied with a function that cleans itself, therefore, do not clean the 
belt even when the toner is on it. If the ETB unit is broken or transfer belt is damaged, this 
may result in misfeeds or deterioration in print quality.
(A)
(A)
 

7-7
Troubleshooting
7
Paper Jams
 
Procedure for Clearing Paper Jams
Follow the instructions below to remove the jammed paper:
1Open the front cover.
Holding the opening of the front cover, open it gently.
 

7-8
Troubleshooting
7
Paper Jams
2Remove any jammed paper by pulling it in the direction of the 
arrow.
Because unfixed toner is on the paper, be careful not to stain your hands or 
clothes with it when removing the paper. Remove the paper, being careful not to 
touch the transfer belt of the ETB unit or toner cartridge.
 

7-9
Troubleshooting
7
Paper Jams
3Check the output tray and remove any jammed paper.
4Close the front cover.
Holding the opening of the front cover, close it gently.
CAUTION
When closing the front cover, be careful not to catch your fingers.
 

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Troubleshooting
7
Paper Jams
5If you are using the manual feed slot, remove any paper 
jammed in the manual feed slot.
6Pull out the paper cassette.
 

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Troubleshooting
7
Paper Jams
If the paper feeder is installed, pull out the paper cassette of the paper feeder 
also.
7Remove any jammed paper while pushing it downward to 
some extent.
In case of the printer unit
 

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Troubleshooting
7
Paper Jams
In case of the paper feeder
IMPORTANT
Do not touch the feed rollers (A) in the printer unit and paper feeder. This may 
result in damage to the printer or printer error.
(A)
 

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Troubleshooting
7
Paper Jams
8Set the paper cassette in the printer.
Push the paper cassette into the printer firmly until the front side of the cassette is 
flush with the front surface of the printer.
If the paper feeder is installed, set the paper cassette of the paper feeder also.