Canon Lbp 3000 User Guide

Installation Problems6-30
Troubleshooting
6
Uninstalling the USB Class Driver
Uninstalling the USB class driver is required when you cannot install the CAPT 
software properly after uninstalling it once or when you cannot uninstall the CAPT 
software.
1Make sure that the computer is connected to the printer with 
the USB cable and that the printer is turned on.
2From the [Start] menu, select [Control Panel], and then click 
[Add or Remove Programs].
For Windows 98/Me/2000: From the [Start] menu, select...

Installation Problems6-31
Troubleshooting
6
NOTE
If [Canon LBP3000] is displayed in the dialog box, see If Uninstallation Fails (p. 
6-28) and delete [Canon LBP3000] in the dialog box.
4From the [Start] menu, select [Control Panel], and then click 
[Performance and Maintenance] ➞ [System].
For Windows 98/Me/2000: From the [Start] menu, select [Settings] ➞ [Control 
Panel], and then double-click the [System] icon.
For Windows Server 2003: From the [Start] menu, select [Control Panel] ➞ 
[System]. 
For...

Installation Problems6-32
Troubleshooting
6
5Click [Hardware] ➞ [Device Manager], and then double-click 
[Universal Serial Bus controllers].
For Windows 98/Me: Display the [System Properties] dialog box, click the 
[Device Manager] tab, and then double-click [Universal Serial Bus controllers]. 
For Windows Vista: Double-click [Universal Serial Bus controllers].
6Select [USB Printing Support], then select [Uninstall] in the 
[Action] menu.
On Windows 98 select [Canon LBP3000]; and on Windows Me select...

Installation Problems6-33
Troubleshooting
6
IMPORTANT
•You cannot install the printer driver properly if the USB class driver is listed under 
[Other Devices]. Depending on your OS, select [Canon LBP3000], [Canon CAPT 
USB Device] or [Unknown Device] and delete it.
•Do not delete any other devices or device drivers. If you delete the wrong thing by 
mistake, Windows may not be able to startup properly.
•If the USB Class Driver is not installed properly, [USB Printing Support]
(on Windows 2000/XP/Server...

Installation Problems6-34
Troubleshooting
6
Problems During Local Installation
When you install the printer driver from CD-ROM, the printer is not automatically detected 
even when it is turned on.
Cause 1 The USB cable has already been connected and the printer is turned on before 
installing the printer driver.
Remedy Turn the printer off then turn it back on again.
Cause 2 The printer is turned off.
Remedy Turn the printer on.
Cause 3 The USB cable is not connected properly.
Remedy Make sure that the...

Installation Problems6-35
Troubleshooting
6
Cause 4 If you are using Windows Vista, [Network discovery] is not set to [On].
Remedy Set [Network discovery] to [On]. 
To specify the setting for [Network discovery], select [Control Panel] from the 
[Start] menu, click [View network status and tasks], and then display [Network 
and Sharing Center].
 

Miscellaneous Problems6-36
Troubleshooting
6
Miscellaneous Problems
 The LBP3000 does not function properly.
Cause 1 The LBP3000 is not configured as the default printer.
Remedy Set it to the default printer.
Cause 2 The CAPT software may not be installed properly.
Remedy To check whether the CAPT software is installed correctly or not, try printing 
from an application. If the printing does not work properly, uninstall the CAPT 
software and then reinstall it (see Uninstalling the CAPT software, on p....

Miscellaneous Problems6-37
Troubleshooting
6
CD-ROM Setup does not appear automatically. (Windows 98/Me/Vista only)
Cause CD-ROM Setup is not specified to appear automatically.
Remedy For Windows 98/Me: Display the properties for the CD-ROM drive from [Device 
Manager] and select [Auto insert notification] in the [Settings] sheet. 
For Windows Vista: From [Control Panel], click [Play CDs or other media 
automatically], select the [Use AutoPlay for all media and devices] check box, 
and then set [Software...

Miscellaneous Problems6-38
Troubleshooting
6
When you are using the printer sharing function from the computer, the printer status does 
not display correctly in the Printer Status Window.
Cause The client computer is installed with an operating system equipped with 
Windows Firewall, such as Windows XP Service Pack 2, and Windows Firewall 
is blocking communication with the print server.
Remedy Configure Windows Firewall to unblock communication with the server. (See 
Windows Firewall, on p. 7-8)
 

CHAPTER
2-1
2Loading and Delivering Paper
This chapter describes the types of paper that can be used with this printer, and how the paper 
is loaded and delivered.
Paper Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Usable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....