Canon Ir5065 User Guide

							Replacing the Toner Cartridge2-7
Routine Maintenance
2
IMPORTANT
•Use only toner cartridges intended for use with this machine.
•Do not replace toner cartridges until the message prompting you to do so appears.
NOTE
•When the message  appears, the remaining toner is low. It is recommended that you get a new toner cartridge ready for replacement before the toner runs out.
•Complete instructions on how to replace the toner cartridge can be accessed by pressing [Previous] or [Next] on the touch panel display.
•If toner runs out during a print job, the remaining prints are made after you replace the toner cartridge.
1Open the toner replacement cover.
2Lower the locking lever.
IMPORTANT
Make sure to lower the locking lever all the way to the Unlock position. (Otherwise, you may not be able to remove the toner cartridge.)
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2
 
						

							Replacing the Toner Cartridge2-8
Routine Maintenance
2
3Remove the toner cartridge, supporting it 
with both hands.
WARNING
Do not burn or throw used toner cartridges into open flames, as this may cause the toner 
remaining inside the cartridges to ignite, resulting 
in burns or a fire.
CAUTION
Do not touch the tip of the toner cartridge or subject it to shock by hitting it. Doing so may cause the toner cartridge to leak.
4Remove the red protective cap from the 
new toner cartridge by twisting it. 
 
						

							Replacing the Toner Cartridge2-9
Routine Maintenance
2
5Insert the new toner cartridge.
IMPORTANT
•Make sure the ribbed end of the toner cartridge with the ridges of the tray. (You cannot load a toner cartridge which is not made for this machine because the ribbed end of the toner cartridge will not align with the ridges of the tray.)
•Only use toner cartridges intended for use in this machine.
•Insert the toner cartridge horizontally into the machine. Otherwise, the toner cartridge may leak.Ridges of the Tray
Ribbed End of the Toner  Cartridge
 
						

							Replacing the Toner Cartridge2-10
Routine Maintenance
2
6Return the locking lever to its original 
position.
CAUTION
When returning the locking lever to its original position, be careful not to get your fingers caught, as this may result in personal injury.
IMPORTANT
Make sure to return the locking lever all the way to the Lock position. (Otherwise, the toner cartridge will not be inserted properly.)
7Close the toner replacement cover.
CAUTION
When closing the toner replacement cover, be careful not to get your fingers caught, as this may result in personal injury.
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							CHAPTER
3-1
3
Troubleshooting
This chapter explains what to do in response to a paper jam and an error message display.
Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
List of Error Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7List of Error Codes without Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
 
						

							Clearing Paper Jams3-2
Troubleshooting
3
Clearing Paper Jams
WARNING
The screen indicating the location of the paper jam and instructions on how to clear the paper jam appears on the touch panel display. This screen repeatedly appears on the touch panel 
display until the paper jam is entirely cleared.
There are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
CAUTION
•When removing jammed originals or paper, take care not to cut your hands on the edges of the originals or paper.
•When removing paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer.
•When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing. If they become dirty, wash them immediately with cold water. Washing them with warm water will set the toner, and make it impossible to remove the toner stains.
•When removing paper which has become jammed inside the machine, remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and immediately consult a physician.
•The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as doing so may result in burns or electrical shock.
•After clearing all paper jams, remove your hands from the machine immediately. Even if the machine is not in operation, your hands, hair, or clothing may get caught in the feed rollers, which could result in personal injury or damage if the machine suddenly starts printing.
 
						

							Clearing Paper Jams3-3
Troubleshooting
3
NOTE
If paper is jammed in several locations, remove the jammed paper in the order indicated on the touch panel display.
1Inspect all paper jam locations indicated on the touch panel display, and 
remove any jammed paper.
See the appropriate pages below for instructions on finding and removing jammed paper. Or, you can 
follow the instructions on the touch panel display.
If jammed paper tears while it is being removed, be sure to remove any remaining pieces from inside 
the machine.
IMPORTANT
If the machines power is turned OFF when there is a paper jam, detection of paper jams in the paper drawers is not possible after the power is turned back ON. Clear paper jams without turning the power OFF.
●If a paper jam occurs inside the main unit:
❑See the instructions on the following pages.
aFeeder (See Feeder, in the Reference Guide.)
bMain Unit (Fixing Unit and Duplexing Unit)(See Main Unit (Fixing Unit and Duplexing Unit), in 
the Reference Guide.)
cStack Bypass (See Stack Bypass, in the Reference 
Guide.)
dUpper and Lower Right Cover (See Inside the Upper 
and Lower Right Covers, in the Reference Guide.)
ePaper Drawers 3 and 4 (See Paper Drawers 3 and 4, 
in the Reference Guide.)
fPaper Drawer 1 (See Paper Drawer 1, in the Reference Guide.)
gPaper Drawer 2 (See Paper Drawer 2, in the Reference Guide.)
NOTE
Some areas that are shown to have paper jams may not actually have paper jams. However, always check all locations indicated on the touch panel display in the order that is given.
b
a
c
d
e
gf
 
						

							Clearing Paper Jams3-4
Troubleshooting
3
●If a paper jam occurs inside an optional unit:
❑See the instructions on the following section.
aPaper Deck-AD1 (See Paper Deck-AD1/Paper Deck-AE1 (Optional), in the Reference Guide.)
bPaper Deck-AE1 (See Paper Deck-AD1/Paper Deck-AE1 (Optional), in the Reference Guide.)
cFinisher-AD1 (See Inside the Top Cover of the 
Finisher-AD1/Saddle Finisher-AD2 (Optional), or Output Delivery Unit of the Finisher-AD1/Saddle 
Finisher-AD2 (Optional), in the Reference Guide.)
dSaddle Finisher-AD2 (See Inside the Top Cover of 
the Finisher-AD1/Saddle Finisher-AD2 (Optional), Output Delivery Unit of the Finisher-AD1/Saddle 
Finisher-AD2 (Optional), Inside the Front Cover of 
the Saddle Finisher-AD2 (Optional), or Saddle Stitcher Unit (Optional), in the Reference Guide.)
b
c
d
 
						

							Clearing Paper Jams3-5
Troubleshooting
3
eDocument Insertion/Folding Unit-F1 (See Insertion 
Unit (Optional), Inside the Insertion Unit 
(Optional), or Document Insertion/Folding Unit-F1/Paper Folding Unit-E1 (Optional), in the Reference 
Guide.)
fDocument Insertion Unit-E1 (See Insertion Unit 
(Optional), or Inside the Insertion Unit (Optional), 
in the Reference Guide.)
gPaper Folding Unit-E1 (See Document Insertion/
Folding Unit-F1/Paper Folding Unit-E1 (Optional), 
in the Reference Guide.)
hPuncher Unit-AS1/AU1 (See Puncher Unit-AS1/
AU1 (Optional), in the Reference Guide.) 
iShift Tray-D1 (See Shift Tray-D1 (Optional), in the 
Reference Guide.) 
jCopy Tray-L1 (See Copy Tray-L1 (Optional), in the 
Reference Guide.) 
e
f
g
h
i
j
 
						

							Clearing Paper Jams3-6
Troubleshooting
3
2After you have removed all of the jammed paper at the locations indicated 
on the touch panel display, restore all levers and covers to their original 
positions.
3Continue to follow the procedure and instructions displayed on the touch 
panel display.
Once you have removed all of the jammed paper in locations other than the feeder, printing or copying 
resumes.
If there is paper that still needs to be removed, a screen indicating how to clear that paper jam 
appears on the touch panel display. Repeat the procedure from step 1.
NOTE
You do not have to re-enter the number of copies or prints, even if you are printing multiple sets. The machine automatically recalculates the number of copies or prints to make based on the number of sheets that have jammed.