Canon Ir 2230 User Guide

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CHAPTER
3Troubleshooting
This chapter explains how to solve printing problems and the remedial steps to take if printing fails.
When a Message Is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-2
Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-4Printer Trouble  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

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Troubleshooting
When a Message Is Displayed
If the printer is unable to print for some reason, the Error Indicator lights up and a message 
indicating the cause of the problem is displayed on the touch panel display. When these 
messages are displayed, take the appropriate action to solve the problem.
NOTE
 
•If a message indicating another problem occurs at the same time as the first error message, a warning message will not be displayed.
•If the message is shown with...

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Troubleshooting
PDL UFR II DL Mem. Full Error Skip 
Cause There is not enough memory to register the character set. 
Remedy Set the Graphics Mode in the UFR II printer driver to Raster Mode and print the data again. (See the Help function on the UFR II printer driver.)* If Auto Continue is selected, this error is skipped automatically.
PDL UFR II Version Err Error Skip 
Cause A job has been sent from a version of the UFR II printer driver that is not compatible with this...

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Troubleshooting
Printing Problems
If you have trouble printing, we recommend resolving the problems with the following remedies.
NOTE
 
Please contact your local authorised Canon dealer if a problem persists, or if you encounter problems not listed below.
 
Printer Trouble
The printer does not work. 
Cause 1 There is data remaining in the printers memory. (The Processing/Data Indicator is flashing or lit.) 
Remedy Print out the data. (See Chapter 5, Checking Job and Device Status,...

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Troubleshooting
 
Printing Problems
Meaningless characters are being printed. 
Cause You have printed from Windows without installing the printer driver for Windows that was included with the machine. 
Remedy Install the printer driver for Windows that was included with the machine and print the data again. (See Chapter 2, Getting Started, in the UFR II Driver Guide.)
A font that is different from the one specified is printed. 
Cause The Send According to Font Substitution Table...

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Troubleshooting
The printing location has slipped. 
Cause 1 Margin, Offset X, or Offset Y in the printer settings menu have been changed. 
Remedy Set Margin, Offset X, and Offset Y to 0.0 and print the data again. (See Margin, on p. 2-10, and Offset X/Offset Y, on p. 2-12.) 
Cause 2 The application software s top margin and paper location settings are not correct. 
Remedy Set the correct settings for the top margin and the paper location and print the data again. (See the...

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Troubleshooting
 
Print Quality Problems
The printout is too light or too dark. 
Cause 1 The toner density settings are not correct. 
Remedy Adjust the toner density and print the data again. (See Density, on p. 2-8.) 
Cause 2 Toner Save is set to On. 
Remedy Set Toner Save to Off and print the data again. (See Toner Save, on p. 2-8.)
 

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4Appendix
This chapter lists a summary of the specifications for the machine and index.
Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-2Software Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

Specifications4-2
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Appendix
Specifications
Specifications are subject to change without notice for product improvement or future release.
 
Software Specifications
Command LanguageUFR II
Printable AreaReduced to 5.0 mm from the top, bottom, left, and right edges of the paper.