Canon Imageprograf Ipf815 User Guide

Cause
Corrective ActionThe roll width set in 
Fit Roll Paper Width  in the
printer driver does not match the width of the roll loa-
ded in the printer. Hold down the Stop button for a second or more to cancel
printing.
Make sure the roll width selected in the dialog box displayed
when you select  Fit Roll Paper Width in the printer driver
matches the width of the roll loaded in the printer, and then
try printing again. Paper size not detected.
Cause
Corrective ActionPaper has been loaded askew, or warped...

Cause
Corrective ActionPaper has been loaded askew, or warped paper has been loaded.  (See "Loading Sheets in the Printer
.") →P.651
Because the Platen is soiled with ink or other substances, the size
of the clear film cannot be detected. Open the Top Cover and clean the entire Platen.
 (See "Cleaning Inside the Top Cover .") →P.837
Insufficient paper for job
Cause
Corrective ActionThe printer has received a print job longer than the amount of roll paper left when
ManageRemainRoll in the...

*When using the Media Take-up Unit, either hold down the 
Stop button for a second or more to cancel printing or
press the Online  button to continue printing. However, if you continue printing, the roll paper may run out dur-
ing the print job and you may not be able to print all of the document. This paper cannot be used.
Cause
Corrective Action
Paper that is too large for the printer has been
loaded. Lift the Release Lever and load paper of the correct size.
 (See "Paper Sizes .") →P.620
Paper...

Cause
Corrective Action 1.
Lift the Release Lever and remove the roll.
  (See  "Removing  the  Roll  from  the  Printer .") →P.634
 
 (See  "Removing  the  Roll  Holder  from  Rolls .") →P.637
2. Load the new roll.
 (See "Attaching the Roll Holder to Rolls .") →P.623
 (See "Loading Rolls in the Printer .") →P.628
3. If 

no barcode was printed on the roll, specify the type
of paper.
 (See "Selecting the Paper Type (Roll) .") →P.632
4. If no barcode was printed on...

Sheet removed.
Cause
Corrective Action
A sheet has come out of the printer during printing. 1.
Lift the Release Lever and remove the paper.
2. If 
"Not finished printing. Finish printing remaining jobs? "
is shown on the Display Screen, press the  OK button.
Printing will resume, starting from the page on which the error
occurred. Sheet printing is selected.
Cause
Corrective ActionYou have attempted to print a test print sheet or other printer
status information on a sheet, but no sheet is...

Paper jam.
"Lift the release lever."
Cause
Corrective Action
A paper jam occurred
in the printer during
printing. 1.
Lift the Release Lever and remove the jammed paper.
 (See "Clearing Jammed Roll Paper .") →P.852
 (See "Clearing a Jammed Sheet .") →P.856
2. If 
"Not  finished  printing.  Finish  printing  remaining  jobs? "  is  shown  on  the  Display
Screen, press the OK button.
Printing will resume, starting from the page on which the error occurred. "Manually...

Cause
Corrective ActionPaper is loaded askew.
5.
Close the Top Cover.
 (See "Loading Sheets in the Printer .") →P.651
Note
• To disable  this  message  (if  it  is  displayed  repeatedly  despite  reloading  paper,  for  example),  choose  Off  or
Loose in the  Skew Check Lv. setting of the printer menu. However, this may cause jams because paper may
be askew when it is printed. Also, the Platen may become soiled, which may soil the back of the next docu-
ment when it is printed. Paper cutting...

Cause
Corrective Action
The Cutter Unit stops in
the middle of cutting.  (See "Specifying the Cutting Method for Rolls
.") →P.642
In other cases, the Cutter
Unit may be damaged. Contact your Canon dealer for assistance.End of paper feed.
Cause
Corrective Action
You are pressing the ▲  button on the Control Panel and trying to rewind the roll to the edge. Release the ▲ button.
Paper can be retracted only up to 17 mm (0.7 in) when using the Media Take-up Unit. Release the ▲ button. Rel lever is in...

Cause
Corrective ActionThe Take-up Reel setting in the printer 
MAIN MENU
was changed from Enable to  Disable, but a print job was
received before the roll was removed. Press the Online button to resume printing.Turn on the media take-up unit.
Cause
Corrective Action
The Media Take-up Unit was off when you selected  Enable for Take-up Reel. Turn the Media Take-up Unit on.Borderless printng not possible.
"Lift release lever and reload the paper.
"Cause
Corrective Action
Because paper expands or...

Messages regarding ink
Ink insufficient. ................................................................................................................................................. 904
No ink left. ....................................................................................................................................................... 904
Remaining level of the ink cannot be correctly detected. ................................................................................904
 
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