Canon Hf R500 Instruction Manual

							Additional Information Š 191
B Recording MP4 movies using the built-in memory
Recording MP4 movies using a memory card
* Approximate times for recording with repeated operations such as start/stop,  zooming, and power on/off.
Battery packVideo qualityRecording 
(maximum)Recording  (typical)*Playback
BP-718 35 Mbps 100 min. 55 min. 160 min.
24 Mbps 120 min. 65 min. 175 min.
17 Mbps 120 min. 65 min. 175 min.
4 Mbps 125 min. 70 min. 185 min.
BP-727 35 Mbps 150 min. 90 min. 245 min.
24 Mbps 180 min. 100 min. 265 min.
17 Mbps 180 min. 100 min. 265 min.
4 Mbps 195 min. 110 min. 285 min.
Battery packVideo qualityRecording 
(maximum)Recording  (typical)*Playback
BP-718 35 Mbps 95 min. 60 min. 160 min.
24 Mbps 115 min. 65 min. 175 min.
17 Mbps 115 min. 65 min. 175 min.
4 Mbps 125 min. 70 min. 185 min.
BP-727 35 Mbps 150 min. 85 min. 240 min.
24 Mbps 175 min. 100 min. 265 min.
17 Mbps 180 min. 100 min. 265 min.
4 Mbps 190 min. 105 min. 285 min.
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							192 Š Additional Information 
Downloading Music Files and Image Files (Image Mix Frames)
Canon offers for download music files for use as background music 
and image files (image mix frames) for the image mix function. Access 
the following Web site, click on your country/region and follow the 
onscreen instructions to download the files.
http://www.canon.com/icpd/
About the music files
The specifications of the music files compatible with the camcorder are 
as follows.
Audio encoding:  Linear PCM
Audio sampling:  48 kHz, 16 bits, 2 channels 
Minimum length:  1 second
File type:  WAV
• B  3 music files come pre-installed in the built-in memory under 
the following folder.
CANON\MY_MUSIC\
• To play back recordings from a memory card with background music,  use  Transfer Utility LE  to transfer the music files from your computer to 
the following folder on the memory card that contains the recordings.
CANON\PRIVATE\MY_MUSIC\
• The camcorder can recognize music files named MUSIC_01.WAV to  MUSIC_99.WAV.
About the image files for the Image Mix function
The specifications of image files that can be used with the image mix 
function are as follows.
Image size:  1920 x 1080 pixels
File type:  Baseline JPEG
Color sampling:  4:2:2 or 4:2:0
• B  Image files come pre-installed in the built-in memory under 
the following folders.
Image mix frames that can be used only in   mode: 
CANON\MY_PICT\BABY\
Image mix frames that can be used only in other modes: 
CANON\MY_PICT\
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							Additional Information Š 193
• To use the image mix function while recording on a memory card, copy 
the image files from your computer to the following folders on the mem-
ory card, depending on the shooting mode you wish to use.
Image mix frames that can be used only in   mode: 
CANON\PRIVATE\MY_PICT\BABY\
Image mix frames that can be used only in other modes: 
CANON\PRIVATE\MY_PICT\
• The camcorder can recognize image files named MIX_01.JPG to  MIX_99.JPG.
To copy image files directly onto the camcorder
1 Power the camcorder using the compact power adapter.
2Press  ] to set the camcorder to playback mode and open the 
[ y ] index screen for AVCHD movies ( A46).
3 Connect the camcorder to the computer using the supplied USB  cable.
Connection  #-1. Refer to 
Connection Diagrams ( A 100).
4 Camcorder: Select [All (for PC only)]. • When the connection is successfully established, [USB Connection] will appear on the camcorder’s screen.
• One or two new drives labeled “CANON” will appear on the  computer: one for the built-in memory ( B only) and one for 
the memory card in the camcorder.
5 Computer: Copy the image files to one of the folders mentioned  above, as necessary.
When you have finished, be sure to use the computer’s Safely Remove 
Hardware function to end the connection before disconnecting the 
USB cable and turning off the camcorder.
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							194 Š Additional Information
Index
60P recording  . . . . . . . . . . . . . . . . 56
A
Abroad, using the camcorder  . . . . 180Aspect ratio of a connected TV (TV type)   . . . . . . . . . . . . . . . 150Audio recording level  . . . . . . . . . . 144Audio scene select   . . . . . . . . . . . . 81AUTO mode   . . . . . . . . . . . . . . . . . 41Auto slow shutter   . . . . . . . . . . . . 147Automatic backlight correction . . . 147AV  OUT/ × terminal  . . . . . 82, 98, 100
B
Baby (shooting mode)   . . . . . . . . . . 60Baby album  . . . . . . . . . . . . . . . . . . 46Background music . . . . . . . . . . . . . 87Battery pack
Battery information  . . . . 153, 158Charging   . . . . . . . . . . . . . . . . 20Remaining charge indicator  . . . . . . . . . . . . . . . . . . . . . 158Beach (Special Scene mode)  . . . . . 63Built-in backup battery . . . . . . . . . 178
C
CameraAccess plus*  . . . . . . . . . . 120CANON iMAGE GATEWAY*   . . . . . . . . . . . . . . . . . . . . 116, 128Capturing photos/video snapshot scenes from a movie  . . . . . . . . . . 85Changing a scene’s thumbnail 
image  . . . . . . . . . . . . . . . . . . . . . 93Chroma key . . . . . . . . . . . . . . . . . . 70Cinema (shooting mode)   . . . . . . . . 61Cinema-look filters   . . . . . . . . . . . . 61Condensation   . . . . . . . . . . . . . . . 179Connections to external devices   . . . . . . . . . . . . . . . . . . . . . . . . . 99Converting/Resizing movies*   . . . . 103
Copying recordings to a memory card*  . . . . . . . . . . . . . . . . . . . . . 95
D
Date and time  . . . . . . . . . . . . . . . . 26Decoration   . . . . . . . . . . . . . . . . . . 65Deleting recordings  . . . . . . . . . . . . 53Dividing scenes   . . . . . . . . . . . . . . 91Dual recording   . . . . . . . . . . . . . . . 58
E
Edit panel  . . . . . . . . . . . . . . . . . . 145Error messages . . . . . . . . . . . . . . 165Exposure   . . . . . . . . . . . . . . . . . . . 75External microphone  . . . . . . . . . . . 83
F
Face detection   . . . . . . . . . . . . . . . 72Facebook  . . . . . . . . . . 116, 126, 128Faders   . . . . . . . . . . . . . . . . . . . . . 74File numbering   . . . . . . . . . . . . . . 153Fireworks (Special Scene mode)  . . . . . . . . . . . . . . . . . . . . . . . . . 64Flicker reduction  . . . . . . . . . . . . . 148Focus  . . . . . . . . . . . . . . . . . . . . . . 76Folder name  . . . . . . . . . . . . . . . . 153Frame rate   . . . . . . . . . . . . . . . . . . 79
H
HDMI OUT terminal  . . . . . . . . . 98, 99Headphones  . . . . . . . . . . . . . . . . . 82Home menu   . . . . . . . . . . . . . 32, 141
I
Image mix . . . . . . . . . . . . . . . . . . . 69Image mix frames (download)   . . . 192Image stabilizer . . . . . . . . . . . . . . 148ImageBrowser EX (download)   . . . 107Initializing the memory . . . . . . . . . . 29Intelligent IS  . . . . . . . . . . . . . . . . . 43
* B  only.
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							Additional Information Š 195
L
LCD screen brightness   . . . . . . . . 149LCD touch screen  . . . . . . . . . . . . . 31Low light (Special Scene mode)  . . . 63
M
Main Functions panel   . . . . . . . . . 142Maintenance  . . . . . . . . . . . . . . . . 179Markers   . . . . . . . . . . . . . . . . . . . 149Memory card . . . . . . . . . . . . . 23, 177Memory save*  . . . . . . . . . . . . . . . 110MIC terminal  . . . . . . . . . . . . . . 83, 84Monitor from Home*   . . . . . . . . . . 120Monitor while Out*  . . . . . . . . . . . . 121Movie format (AVCHD/MP4)  . . . . . . 56Movie Uploader*  . . . . . . . . . . . . . 126Music files (download)  . . . . . . . . . 192
N
Night scene 
(Special Scene mode)  . . . . . . . . . 63Notification sounds  . . . . . . . . . . . 153
O
Onscreen icons  . . . . . . . . . . . . . . 155Other Settings menus   . . . . . . 35, 146
P
P (Programmed AE shooting mode)   . . . . . . . . . . . . . 64Playback Movies  . . . . . . . . . . . . . . . . . . 46Photos  . . . . . . . . . . . . . . . . . . 50Portrait (Special Scene mode)   . . . . 63Power saving   . . . . . . . . . . . . . . . . 39Powered IS  . . . . . . . . . . . . . . . . . 143Pre-recording   . . . . . . . . . . . . . . . 144
R
RecordingMovies  . . . . . . . . . . . . . . . . . . 37Photos  . . . . . . . . . . . . . . . . . . 40Recording time   . . . . . . . . . . . . . . 188
Reference tables (charging, usage, recording times, etc.)  . . . . . . . . 188Relay recording*  . . . . . . . . . . . . . . 58Remote Browse*  . . . . . . . . . . . . . 125Remote Control+Streaming*   . . . . 120Resetting all camcorder settings  . . . . . . . . . . . . . . . . . . . . . . . . 154
S
Saving recordings  . . . . . . . . . . . . 103Transferring to a computer   . . . . . . . . . . . . . . . . . . . . 105Using external video recorders   . . . . . . . .  114Scene (shooting mode)  . . . . . . . . . 62SCN (Special Scene 
shooting mode)   . . . . . . . . . . . . . 62Selecting the memory* for playback . . . . . . . . . . . . . . 46for recording   . . . . . . . . . . . . . 58Self timer   . . . . . . . . . . . . . . . . . . 146Serial number  . . . . . . . . . . . . . . . . 18Shooting mode  . . . . . . . . . . . . . . . 59Shooting mode button   . . . . . . . . . 59Slideshow   . . . . . . . . . . . . . . . . . . 94Smart AUTO  . . . . . . . . . . . . . . . . . 42Snow (Special Scene mode)   . . . . . 63Sports (Special Scene mode)   . . . . 63Spotlight (Special Scene mode)  . . . 64Sunset (Special Scene mode)   . . . . 63
T
Tele macro  . . . . . . . . . . . . . . . . . . 80Te l e p h o t o  . . . . . . . . . . . . . . . . . . . 43Time zone/DST  . . . . . . . . . . . . . . . 28Timeline  . . . . . . . . . . . . . . . . . . . . 89To u c h  A E   . . . . . . . . . . . . . . . . . . . 76To u c h  A F   . . . . . . . . . . . . . . . . . . . 77Touch screen operations  . . . . . . . . 31Transfer Utility LE (download)   . . . 105Tr i m m i n g  s c e n e s . . . . . . . . . . . . . . 92Tr i p o d . . . . . . . . . . . . . . . . . . . . . 176Tr o u b l e s h o o t i n g   . . . . . . . . . . . . . 159
* B  only.
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							196 Š Additional Information
Turning off notification sounds . . . 153
U
Uploading recordings to the Web  . . . . . . . . . . 116, 126, 128USB terminal  . . . . . . . . . . . . . 98, 100
V
Video quality  . . . . . . . . . . . . . . . . . 56Video snapshot  . . . . . . . . . . . . . . . 71Vo l u m e  . . . . . . . . . . . . . . . . . . . . . 49
W
White balance  . . . . . . . . . . . . . . . . 78Wide angle  . . . . . . . . . . . . . . . . . . 43Wi-Fi functions*   . . . . . . . . . . . . .  117
Y
Yo u Tu b e  . . . . . . . . . . .  116, 126, 128
Z
Zoom  . . . . . . . . . . . . . . . . . . . . . . 43Advanced zoom  . . . . . . . . . . 143Zoom speed   . . . . . . . . . . . . 147Zoom type  . . . . . . . . . . . . . . 143
* B  only.
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							  197
CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED 
WARRANTY FOR THE UNITED STATES
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to Canon Consumer 
Digital Video Equipment (the “Equipment”) purchased in the United States. This limited warranty is only effective 
upon presentation of your Bill of  Sale or other proof of purchase.
The Equipment is warranted under normal, non-commercial, personal use, against defective materials or 
workmanship as follows: 
Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period of ONE YEAR from 
the date of original purchase, except for a defective Video Head, which will be exchanged for a period of three 
months from the date of purchase.
Labor: For a period of ONE YEAR from the date of original purchase, labor will be provided free of charge by our 
factory service centers or designated servic e facilities located in the United States.
When returning Equipment under this warranty, you must pre-pay the shipping charges, and you must enclose the 
Bill of Sale or other proof of purchase with a complete  explanation of the problem. During the ONE-YEAR warranty 
period, repairs will be made and the Equipment will be re turn-shipped to you free of charge. For repairs after the 
warranty period is over, you will be given an estimate of  the cost of repair and an opportunity to approve or 
disapprove of the repair expense before it is incurred. If you approve, repairs will be made and the Equipment will 
be return-shipped to you. (shipping charges apply). If you disapprove, we will return-ship the equipment at no 
charge to you.
Non-Canon brand peripheral equipment and software whic h may be distributed with, or factory loaded on, 
the Equipment, are sold “AS IS” without warranty of any kind by Canon USA, including any implied 
warranty regarding merchantability or fitness for a part icular purpose. The sole warranty with respect to 
such non-Canon brand items is given by the manufacture r or producer thereof. If the Equipment contains a 
hard disk drive, Canon USA recommends that data st ored on that drive be duplicated or backed up to 
prevent its loss in the event of failure  or other malfunction of such drive.
Canon USA shall have no responsibility under this limited  warranty for use of the Equipment in conjunction with 
incompatible peripheral equipment and incompatible software.
In order to obtain warranty service, contact the authorized Canon retail dealer from whom you purchased the 
Equipment or call the CANON INFORMAT ION CENTER AT 1-800-OK-CANON). You will be directed to the nearest 
service facility for your Equipment.
This Limited Warranty covers all defects encountered in normal use of the Equipment and does not apply in the 
following cases: A) Loss or damage to the Equipment due to abuse, mishandling, accident, improper maintenance, or failure 
to follow operating instructions;
B) If the Equipment is defective as a result of leaking batteries, sand, dirt or water damage;
C) If defects or damages are caused by the use of una uthorized parts or by service other than by Canon 
USA’s factory service centers or authorized service facilities;
D) If the Equipment is used for commercial or industrial use.
This Limited Warranty does not cover cabinet (exterior finish), video cassette tape, head cleanings, nor does it 
apply to Equipment purchased outside the United States. Thi s warranty does not cover units sold to rental firms, 
military operations, hotels, schools, hospitals or for othe r commercial, industrial, or institutional applications. 
These uses are covered only by such specific warranty as Canon may issue with such sales. 
This Limited Warranty does not apply to accessories or  consumables for the Equipment, which are sold “AS IS”, 
without warranty of any kind by Canon USA.
Please retain this warranty card and your Bill of Sale as  a permanent record of your purchase. This card is most 
important in order to be sure you are contacted right away  should there be a safety inspection, modification or 
product recall under applicable laws or regulations.
NO IMPLIED WARRANTY, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE APPLIES TO 
THIS EQUIPMENT AFTER THE APPLICABLE PERIOD  OF EXPRESS WARRANTY OR GUARANTY, EXCEPT AS 
MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS EQUIPMENT SHALL 
BIND THE UNDERSIGNED (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY 
LASTS, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU). CANON USA SHALL NOT BE LIABLE 
FOR LOSS OF REVENUES OR PROFITS, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, 
USA
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							198  
LOSS OR CORRUPTION OF DATA, INCLUDING WITHOUT LIMITATION, LOSS OR CORRUPTION OF DATA STORED ON 
THE EQUIPMENT’S HARD DRIVE, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY 
THE USE, MISUSE OR INABILITY TO USE THE EQUIPMENT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE 
CLAIM IS BASED, AND EVEN IF CANON USA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR 
SHALL RECOVERY OF ANY KIND AGAINST CANON USA BE GREATER THAN THE PURCHASE PRICE OF THE 
EQUIPMENT SOLD BY CANON USA AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, 
YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE  OR INJURY TO YOU AND YOUR PROPERTY AND TO 
OTHERS AND THEIR PROPERTY ARISING OUT OF USE, MIS USE OR INABILITY TO USE THE EQUIPMENT NOT CAUSED 
DIRECTLY BY THE NEGLIGENCE OF  CANON USA. (SOME STATES DO NOT AL LOW THE EXCLUSION OR LIMITATION 
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU).THIS 
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN  THE ORIGINAL PURCHASER OF THIS EQUIPMENT OR 
THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT.
This warranty gives you specific legal rights, and you may  also have other rights which vary from state to state.
CANON U.S.A., INC.
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							  199
CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED 
WARRANTY
The limited warranty set forth below is given by Canon Canada Inc. (“Canon Canada”) with respect to Canon Consumer 
Digital Video Equipment (the “Equipment”) purchased in Canada. This limited warranty is only effective upon presentation of 
a bill of sale or other proof of purchase for this Equipment to a Canon Service Facility when repairs are required.
The Equipment is warranted under normal, non-commercial, personal use, against defective materials or workmanship as 
follows:
Parts: Defective parts will be exchanged for new parts or, at Ca non Canada’s option, comparable rebuilt parts for a period of 
one year from the date of original purchase, except Video Heads which will be exchanged for a period of 3 months from the 
date of purchase.
Labour: For a period of one year from the date of original purchase, labour will be provided free of charge by our Canon 
Service Facilities in Canada.
This limited warranty covers all defects except where:
(a) The loss or damage to the product results from: i) accident, natural disaster, mishandling, abuse, neglect, unauthorized product modification or failure to follow instructions contained in the instruction manual;
ii) the use of accessories, attachments, products, supplies, parts or devices with the Equipment that do not conform  to Canon specifications or that cause abnormally frequent service problems;
iii) repairs or services performed by any party other than a Canon Service Facility;
iv) defective batteries or any exposure to water, sand or dirt;
v) shipping (claim must be presented to the shipper);
(b) Any serial number on the video equipment is altered or removed.
(c) The Equipment is used for commercial, professional or industrial purposes.
This limited warranty does not cover the cabinet (exterior finish) of the Equipment, media, nor does it apply to Equipment 
purchased outside Canada.
If the Equipment contains a hard disk drive, Canon Canada recommends that data stored on that drive be duplicated or 
backed up to prevent its loss in the event of a failure or other malfunction of such drive.
TO OBTAIN WARRANTY SERVICE
Ship your Equipment in its original carton, box or equivalent, properly packed, fully insured with shipping charges prepaid, 
together with a copy of your bill of sale or other proof of  purchase and a description of the problem to any of the Canon 
Service Facilities in Canada.
LIMITATIONS
Except as otherwise required by applicable legislation, this warranty is in lieu of all other warranties, conditions, guarantee s 
or representations, express or implied, statutory or otherwise, relative to the Equipment, including implied warranties or 
conditions of merchantability or fitness for a particular purpose.
Canon Canada assumes no liability for special, consequential or incidental damages, loss or corruption of data including, 
without limitation, data stored on the hard disk drive of the Equipment or loss that may arise, whether on account of 
negligence or otherwise, from the use, misuse or inability to use the Equipment (including loss of profit, revenue, media or 
enjoyment) or from failure to conform to any express or implied warranties, conditions, guarantees or representations. Any 
recovery under this limited warranty shall not exceed the purchase price of the equipment. Canon Canada does not assume 
or authorize any other person to assume for Canon Canada any other liability with respect to this equipment.
This warranty does not extend to any person other than the original purchaser of the Equipment or the person for whom it 
was purchased as a gift and states your exclusive remedy.
NOTICE TO CONSUMER
If you plan to take important videos or if the product has not been used for some time, please check all functions with the 
instruction book before using it.
CANADA
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							USA CANON U.S.A., INC. NEW JERSEY OFFICE
  100 Jamesburg Road, Jamesburg, NJ 08831 USA
  CANON U.S.A., INC. CHICAGO OFFICE
  100 Park Blvd., Itasca, IL 60143 USA 
  CANON U.S.A., INC. LOS ANGELES OFFICE
  15955 Alton Parkway, Irvine, CA 92618 USA
  CANON U.S.A., INC. HONOLULU OFFICE
  210 Ward Avenue, Suite 200, Honolulu, Hl 96814 USA
❖  If you have any questions, call the Canon U.S.A.
  Information Center toll-free at 1-800-828-4040 (USA only).
CANADA  CANON CANADA INC. 
  6390 Dixie Road, Mississauga, ON L5T 1P7
❖  If you have any questions, call the Canon Canada Information Center toll\
 
free (in Canada only) at 1-800-OK-CANON (1-800-652-2666).
❖  Si vous avez des questions, veuillez téléphoner 1-800-OK-CANON  (1-800-652-2666, sans frais au Canada seulement).
MÉXICO  CANON MEXICANA, S DE RL DE CV
  Blvd. Manuel Ávila Camacho No. 138, Piso 17
  Col. Lomas de Chapultepec, C.P. 11000 México, D.F., México
  CANON U.S.A., INC. NEW JERSEY OFFICE
  100 Jamesburg Road, Jamesburg, NJ 08831 USA
CENTRO Y  CANON LATIN AMERICA, INC.
SURAMÉRICA  One Canon Park Melville, NY 11747, USA
ASIA  CANON HONGKONG COMPANY LTD.
  19/F, The Metropolis Tower, 10 Metropolis Drive, 
  Hunghom, Kowloon, Hong Kong
  Tel: +852 3191 2333, Fax: +852 2428 3963
For support concerning PIXELAs software, please call PIXELA customer support (see the 
back cover of the Startup Guide for PIXELAs software).
© CANON INC. 2013    30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
PUB. DIE-0448-000A
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