Canon Hf R500 Instruction Manual

							Additional Information Š 151
q System Setup
Menu itemSetting optionsA
[Language  H] [ ], [Dansk], [Deutsch], [ ], [English], 
[Español], [Français], [Italiano], [Magyar], [Melayu], 
[Nederlands], [Norsk], [Polski], [Português], 
[ ], [Suomi], [Svenska], [Türkçe], [ ], 
[ ], [ ], [ ], [ ], 
[ ], [ ], [ ], [ ] 26
[Time Zone/DST] [
] (home time zone) or [ #] (travel time zone): 
[New York], list of world time zones 
[ $ ] (DST adjustment): Toggle on or off28
[Date/Time] [Date/Time]: – [Date Format]:
[Y.M.D], [M.D,Y], [D.M.Y] (Y- year, M- month, D- day)
[24H]: Toggle on (24-hour clock) or off (12-hour clock)
26
[Available Space in 
Memory] B
 
[ & ] (built-in memory), [8 ] (memory card) –
[Used Space in Memory] B 
[ & ] (built-in memory), [8 ] (memory card) –
B  
[External Hard Drive Info]* ––
[AV/Headphones] [
ÒAV], [ Ó Headphones] 82
[Volume] [Speaker]:
, Ú 49
[Headphones]: , Ö 82
[Notification Sounds] [
÷ High Volume], [ ø  Low Volume], [ jOff] –
[Custom Control Button] You can select one of the functions in the  [2 Main Functions] panel ( A142)
Default: [
Ò Decoration]
–
[Battery Info] – –
[Displayed Units] [ .Meters/Grams], [
/Feet/Pounds]–
[File Numbering] [ mReset], [
nContinuous]–
[Auto Power Off] [
iOn], [ j Off] –
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							152 Š Additional Information
* Option available only after connecting an external hard drive to the camcorder.
[Available Space in Memory]/[Used Space in Memory]: In recording mode, 
[Available Space in Memory] displays an information screen where you 
can check the available space on the memory, approximate remaining 
recording times (AVCHD and MP4 movies) and number of photos that can 
be recorded. In playback mode, [Used Space in Memory] displays an 
information screen where you can check the used space on the memory, 
the total recording time (AVCHD and MP4 movies) and the number of 
photos recorded.
• Estimated figures about available movie recording time and available  number of photos are approximate and based on the currently selected 
video quality and a photo size of 1920x1080.
• In the information screen of a memory card you can also check its  Speed Class.
• B  The [Total space] shown for the built-in memory indicates 
actually usable space. It may be slightly smaller than the nominal built-in 
memory capacity listed in the specifications.
[External Hard Drive Info]: During playback mode, when the camcorder is 
connected to an external hard drive, this setting displays information 
about the hard drive.
[Power On Using LCD 
Panel] [Enable], [Off]
–
B  
[Initialize 
&/ 8 ]
@  
[Initialize  8] B
 
[ &  Built-in Mem.], [8  Mem. Card] 29
[Complete Initialization]: Toggle on or off
B  
[Initialize  ]* – 113
[Firmware] – –
B  
[Delete Memory Save 
Folder]* – 112
[Reset All] [No], [Yes] –
Menu itemSetting optionsA
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							Additional Information Š 153
[Notification Sounds]: A beep will accompany some operations like turn-
ing on the camcorder, the self-timer countdown, etc.
•Set to [ jOff] to turn off notification sounds.
• While pre-recording ( A144) is activated, the camcorder will not emit 
some notification sounds.
[Custom Control Button]: A control button, which serves as a shortcut to 
one of the functions in the [2 Main Functions] panel, is displayed on the 
lower right of the recording screen. By changing this setting, you can 
change the shortcut, which will allow you to access one of your frequently 
used functions quickly and conveniently.
• When the shooting mode is set to  , this function is automatically  set to [ Ò Decoration] and it cannot be changed.
[Battery Info]: When you are using a battery pack that is compatible with 
Intelligent System, this option displays a screen where you can verify the 
battery charge (as a percentage) and the remaining recording time (during 
recording mode) or playback time (during playback mode).
• If the battery pack is exhausted, the battery information may not be dis- played.
[Displayed Units]:  In recording mode, this setting selects the units to use for 
the focusing distance display during manual focus. It also affects the units 
used in the stamps for height and weight in   mode.
[File Numbering]: MP4 movies and photos are saved as files in folders, 
which are assigned consecutive file numbers. This setting determines how 
files are numbered.
[ m Reset]: File numbers will restart from 100-0001 every time you 
record on a memory that has been initialized.
[ n Continuous]: File numbers will continue from the number following 
that of the last file recorded with the camcorder.
• If the memory card you insert already contains a file with a larger num- ber, a new file will be assigned a number one higher than that of the last 
file on the memory card.
• We recommend using the [ nContinuous] setting.
• A folder can contain a maximum of 500 files (MP4 movies and photos  combined).
• File numbers consist of 7 digits, for example “101-0107”. The 3 digits  before the hyphen indicate the folder where the file is saved and can 
range from 100 to 999. The 4 digits after the hyphen are a unique iden-
tifier for each file and can range from 0001 to 9900.
• The last four digits of the folder name indicate the date when the folder  was created.
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• The file number and folder name also indicate the location of the file on the memory card. A recording with the file number “101-0107”, made 
on 3 November will be found in the folder DCIM\A_1103. If it is an 
MP4 movie, its file name will be MVI_0107.MP4; if it is a photo, its file 
name will be IMG_0107.JPG.
[Auto Power Off]: In order to save power when the camcorder is powered 
by a battery pack, it will automatically shut off if left without any operation 
for 3 minutes.
• Approximately 30 seconds before the camcorder shuts off, [Auto Power  Off] will appear. Operating any of the camcorder’s controls while the 
message is displayed will prevent the camcorder from shutting off.
[Power On Using LCD Panel]: When this setting is set to [Enable], opening 
the LCD panel turns the camcorder on, while closing the LCD panel turns 
it off. Set to [Off] to deactivate this feature. In either case, you can still use 
[ .
[Firmware]: In playback mode, you can verify the current version of the 
camcorder’s firmware, which is the software that controls the camcorder. 
This menu option is usually unavailable.
[Reset All]: Resets all of the camcorder’s settings, including the date and 
time and all Wi-Fi settings and passwords.
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							Additional Information Š 155
Appendix: Onscreen Icons and Displays
Recording Movies
 and   modes 
(with the zoom control displayed)
1 Control button [PHOTO]: Take a 
photo ( A40, 86)
2 Smart AUTO* ( A42)
3 Zoom controls ( A44)
4 Total number of scenes / Total 
recording time
5 Memory operation ( A158)
6 Intelligent IS ( A43)
7 Remaining battery charge ( A158)
* Available only in   mode.8 Control button [Ü ]/[Ñ ]: Start/Stop 
recording a movie ( A37)
9 Face detection frame ( A72)
Aq Tracking frame ( A72)
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							156 Š Additional Information
Recording Movies
 and   modes
 modeSCN
AaControl button [0 ]: Open the 
0 (Home) menu ( A32)
As Shooting mode ( A59)
Ad Exposure ( A75)
Af Focus ( A76)
Ag Face detection ( A72)
Ah White balance ( A78)
Aj Audio level indicator ( A144)
Ak
While recording/during playback: Scene counter (hours : minutes : 
seconds);  < Self timer ( A146)
Al Pre-recording ( A144)
Sq Image stabilizer ( A148)
Sa Tele macro ( A80)
Ss Movie format ( A56)
* B  only. Sd
Remaining recording time
8 On the memory card
& In the built-in memory*
( Relay recording* ( A58)
Sf Video quality ( A56)
Sg Audio scene ( A81)
Sh Control button [ 2]: Open the 
[2 Main Functions] panel ( A142)
Sj Custom control button ( A153)
Sk Fader ( A74)
Sl Level marker ( A149)
Dq Headphone output ( A82)
Da Control button [FILTER 1]: Cinema-
look filters (A 61)
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							Additional Information Š 157
 Playing Movies (during playback)
DsPlayback control buttons (A 48)
Dd Scene playback time
Df Scene number
Dg Date/Time ( A149)
Dh Volume and background music 
balance controls ( A49, 88) Dj
Decoration (A 65)
Dk Control button [¦]: Capture a 
video snapshot scene ( A85)
 Viewing Photos
DlControl button [Edit]: Open the Edit 
panel ( A145)
Fq Current photo / Total number of 
photos
Fa File number ( A153) Fs
Control button [h ]: Photo jump 
(A 52)
Fd Control button [Ð ]: Slideshow 
(A 94)
Ff Control button [f ]: Return to the 
[ ] index screen ( A50)
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5 Memory operationÜRecord, ÑRecording standby, ÐPlayback, ÝPlayback pause, ×Fast playback, ØFast reverse playback, ÕSlow playback, ÖSlow reverse playback,ÓFrame advance, ÔFrame reverse.
7 Remaining battery charge
• The icon shows a rough estimate of the remaining charge as a 
percentage of the full charge of the 
battery pack.
• When the battery charge becomes low, replace or charge the battery pack. 
Depending on the condition of the camcorder or battery, the actual battery charge 
may not match what is displayed on the screen.
• When you attach an empty battery pack, the power may turn off without displaying  .
• Depending on the conditions under which the camcorder and the battery pack are  used, the actual battery charge may not be indicated accurately.
• You can display the charge status of a battery pack with the  1 >  q  >  
[Battery Info] setting. 
Sd Remaining recording time
When there is no more free space on the memory, [ &
 End] (built-in memory, 
B  only) or [ 8End] (memory card) will be displayed in red and the recording 
will stop.
100% 75% 50% 25% 0%
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							Additional Information Š 159
Tr o u b l e?Troubleshooting
If you have a problem with your camcorder, refer to this section. Some-
times what you think is a malfunction of the camcorder may have the 
simplest of solutions - please read the “CHECK THIS FIRST” box 
before going on to the more detailed problems and solutions. Consult 
your dealer or a Canon Service Center if the problem persists.
CHECK THIS FIRST
Power source
The camcorder will not turn on or it turns off by itself.- The battery pack is exhausted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
Cannot charge the battery pack. - Make sure the camcorder is off so charging can start.
- The temperature of the battery pack is outside its operating range (approximately 0 – 40 °C (32 – 104 °F)). Remove the battery pack, warm it or let it cool down, as necessary, and try 
charging it again.
- Charge the battery pack in temperatures between approximately 0 °C and 40 °C (32 °F and  104 °F).
- The battery pack is faulty. Replace the battery pack.
- The camcorder cannot communicate with the ba ttery pack attached. Battery packs not rec-
ommended by Canon for use with this camcorde r cannot be charged using this camcorder. 
- If you are using a battery pack recommended by Canon for use with this camcorder, there  may be a problem with the camcorder or ba ttery pack. Consult a Canon Service Center.
Power supply
• Is the battery charged? Is the compact power adapter correctly con-
nected to the camcorder? ( A20)
Recording
• Did you turn the camcorder on and correctly set it to a recording  mode? ( A37, 40) If you are recording on a memory card, is one cor-
rectly inserted into the camcoder? ( A24)
Playback
• Did you turn the camcorder on and correctly set it to playback mode?  (A 46, 50) If you are playing back recordings from a memory card, is 
one correctly inserted into the camcorder? ( A24) Does it contain 
any recordings?
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							160 Š Additional Information
A noise can be heard from the compact power adapter.- A faint sound can be heard while the compact power adapter is connected to a power outlet. This is not a malfunction.
The battery pack is exhausted extremely quickly even at normal temperatures. - The battery may have reached the end of its battery life. Buy a new battery pack.
Recording
Pressing  Y  will not start recording.
- You cannot record while the camcorder is writi ng previous recordings onto the memory (while 
the ACCESS indicator is on or flashing). Wait until the camcorder has finished.
- The memory is full or it already contains the maximum number of AVCHD movies (3,999  scenes). Delete some recordings ( A53) or initialize the memory ( A29) to free some 
space.
- The file or folder number has reached its maximum value. Save your recordings ( A105), 
set  1 >  q  >  [File Numbering] to [Reset] and initialize the memory ( A29).
The point where Y  was pressed does not match the beginning/end of the 
recording.
- There is a slight interval between pressing  Y and the actual start/end of record-
ing. This is not a malfunction.
The camcorder will not focus. - Autofocus does not work on  the subject. Focus manually (A76).
- The lens is dirty. Clean the lens ( A179).
When a subject flits across in front of the lens, the image appears slightly bent. - This is a phenomenon typical of CMOS image sensors. When a subject crosses very quickly in front of the camcorder, the image may seem  slightly warped. This is not a malfunction.
Changing the operating mode between recording ( Ü)/recording standby ( Ñ)/playback ( Ð) 
takes longer than usual.
- When the memory contains a large number of  scenes, some operations may take longer than 
usual. Save your recordings ( A105) and initialize the memory ( A29).
Movies or photos cannot be recorded properly. - This may occur as movies and photos are recorded/deleted over time. Save your recordings (A 105) and initialize the memory using the [Complete Initialization] option ( A29).
Cannot record a photo while recording movies. - You cannot take photos in   mode or while fading in or fading out a scene ( A74).
After using the camcorder for a long time, it becomes hot. - The camcorder may become hot after using it continuously for long periods of time; this is not a malfunction. If the camcorder becomes unusually hot or it becomes hot after using it only for 
a short while, it may indicate a problem with the camcorder. Consult a Canon Service Center.
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