Canon Gx 9 E Manual

							
Troubleshooting219
Battery/Battery Charger
Battery consumed quickly.
Battery is not being used 
to its full capacity.z
See  Battery Handling Precautions  
(p. 230).
Battery life exceeded if 
battery loses its charge 
quickly at normal 
temperature (23°C/73°F). z
Replace the battery with a new one 
(p. 11).
Battery will not charge.
Battery life exceeded. zReplace the battery with a new one 
(p. 11).
TV monitor output
Image is distorted or not showing on TV monitor.
Incorrect video system 
setting. z
Set the video system to the 
appropriate setting, NTSC or PAL, for 
your TV (p. 52).
Shooting in Stitch Assist 
mode. z
The output will not appear on a TV in 
Stitch Assist mode. Shoot in a 
different mode (p. 100).
Printing with a direct print compatible printer
Cannot print.
The camera and printer 
are not properly 
connected. z
Securely connect the camera and 
printer with the specified cable.
The printer power is not 
turned on. z
Turn on the printer power.
The print connection 
method is not correct. z
In the   (Set up) menu, select [Print 
Method] and select [Auto] (p. 52).  
						

							
List of Messages220
List of Messages
The following messages may appear on the LCD monitor during 
shooting or playback.
Please refer to the Direct Print User Guide  for the messages that 
display during a printer connection.
Busy...
Image is being recorded to the memory card, or the playback mode 
is starting up. 
No memory cardYou turned on the camera without a memory card installed, or with a 
memory card installed in the wrong orientation (p. 12).
Card locked!The SD memory card or SDHC memory card is write protected 
(p. 232).
Cannot record!You attempted to shoot an image without a memory card installed, 
with a memory card installed in the wrong orientation, or attempted 
to attach a sound memo to a movie.
Memory card errorThe memory card may be malfunctioning. By formatting the 
malfunctioning memory card with the camera, you may be able to 
continue using it (p. 69). However, if this error message appears 
even when using the supplied me mory card, contact your Canon 
Customer Support Help Desk as there may be a problem with the 
camera.
Memory card full
Memory card is full of images and no more can be recorded or 
saved. In addition, no more image settings, or sounds or sound 
memos can be recorded.  
						

							
List of Messages221
Naming error!The file name could not be creat ed because there is an image with 
the same name as the folder that the camera is attempting to create, 
or the highest possible file number  has already been reached. In the 
Set up menu, set [File Numbering]  to [Auto Reset]; alternatively, 
save all the images you wish to retain onto a computer, then 
reformat the memory card. Please no te that formatting will erase all 
the existing images and other data.
Change the battery pack.
Battery charge is insufficient to operate the camera. Replace it at 
once with a charged one or recharge the battery.
No imageNo images recorded on memory card.
Image too largeYou attempted to play back an image larger than 5616 × 3744 pixels 
or with a large data size.
Incompatible JPEGYou attempted to play back an incompatible JPEG image (an image 
that has been downloaded to a computer and altered., etc.).
RAWYou attempted to play back a different type of RAW image.
Unidentified ImageYou attempted to play back a corrupted image, an incompatible 
image (proprietary format used by another manufacturer’s camera, 
etc.), an image edited on a computer or a movie clip recorded by 
another camera.
Cannot magnify!You attempted to magnify an image recorded in a different camera 
or data type, an image edited with a computer, or a movie.
Cannot rotateYou attempted to rotate an image recorded in a different camera or 
data type, an image edited with a computer.  
						

							
List of Messages222
Incompatible WAVEA sound memo cannot be added to this image since the data type of 
the existing sound memo is incorr ect, or the sound memo cannot be 
played back.
Cannot register this image!
You attempted to register an image recorded in a different camera, 
a Raw image or a movie as a startup image.
Cannot modify imageYou attempted to resize or perform red eye correction on a movie, 
RAW image or an image recorded with another camera; or you 
attempted to resize an image recorded using  , or already resized 
to .
Cannot assign to categoryYou attempted to categorize an image recorded in a different 
camera.
Cannot ModifyCannot apply red-eye correction as no red-eye is detected.
Cannot transfer!When transferring images to your computer using the Direct 
Transfer menu, you attempted to select a RAW image, an image 
with corrupted data, an image taken with a different camera or data 
type. You may have also attempted to select a movie when 
[Wallpaper] was selected in the Direct Transfer menu.
Protected!You attempted to erase or edit a protected image, movie or sound 
memo.
Too many marksToo many images have been marked  with print settings, transfer 
settings or slide show image settings. Cannot process any more.
Cannot complete!
Could not save a part of the print, transfer or slide show settings.
Unselectable imageYou attempted to set the print settings for a non-JPEG image.  
						

							
List of Messages223
Cannot selectIn selecting the image range for categorizing via the My Category 
function, protecting images, erasi ng images or specifying print 
settings, you selected a starting image with a file number higher 
than the last image or a last image with a file number lower than the 
starting image. Or, you specified more than 500 images.
Communication error
The computer was unable to download the image due to the large 
amount of images (approx. 1000) stored on the memory card. Use a 
USB card reader or a PCMCIA card adapter to download the 
images.
Lens error, restart cameraAn error was detected while the lens was in motion, and the power 
has been automatically turned off. Th is error can occur if you hold 
the lens while it is in motion or you operate it in a location with 
excessive dust or sand in the air. Try turning the power back on, and 
resume shooting or playback. If th is message continues to display, 
contact your Canon Customer Support Help Desk as there may be a 
problem with the lens.
Exx
(xx: number) Camera detected an error. Turn the power off and then 
back on, then shoot or play back. A problem exists if the error code 
reappears. Note the number and contact your Canon Customer 
Support Help Desk. If an error code displays directly after taking a 
picture, the shot may not have been recorded. Check image in 
playback mode.  
						

							
Appendix224
Appendix
zBefore using the camera, please ensure that you read the safety 
precautions described below. Always ensure that the camera is 
operated correctly.
zThe safety precautions noted on the following pages are intended to 
instruct you in the safe and correct operation of the camera and its 
accessories to prevent injuries or damage to yourself, other persons 
and equipment.
zEquipment refers to the camera, battery charger, compact power 
adapter (sold separately) and car battery charger (sold separately).
zBattery refers to the battery pack.
Safety Precautions
Warnings
Equipment
zDo not point the camera directly at the sun or bright light 
sources.
• Doing so could damage the cameras CCD.
• Doing so can damage your eyesight.
z Store this equipment out of the reach of children and infants.
• Neck strap: Placement of the st rap around the child’s neck could 
result in asphyxiation.
• Memory card: It may be swallow ed accidentally. If this occurs, 
contact a doctor immediately.  
						

							
Appendix225
zDo not attempt to disassemble or alter any part of the 
equipment that is not expressly described in this guide.
z To avoid the risk of high-voltage electrical shock, do not touch 
the flash portion of the camera if it has been damaged.
z Stop operating the equipment immediately if it emits smoke or 
noxious fumes.
z Do not allow the equipment to come into contact with, or 
become immersed in, water or other liquids. If the exterior 
comes into contact with liquids or salt air, wipe it dry with a 
soft, absorbent cloth.
Continued use of the equipment may resu lt in fire or electrical shock. 
Immediately turn the camera power off and remove the camera battery 
or unplug the battery charger or compact power adapter from the 
power outlet.
Please consult your camera distribut or or the closest Canon Customer 
Support Help Desk.
z Do not use substances containing alcohol, benzine, thinners or 
other flammable substances to clean or maintain the 
equipment.
z Do not cut, damage, alter or place heavy items on the power 
cord.
z Use only recommended power accessories.
z Remove the power cord on a regular periodic basis and wipe 
away the dust and dirt that collects on the plug, the exterior of 
the power outlet and the surrounding area.
z Do not handle the power cord if your hands are wet.
Continued use of the equipment may resu lt in fire or electrical shock.  
						

							
Appendix226
Battery
zDo not place the batteries near a heat source or expose it to 
direct flame or heat.
z The batteries should not be immersed in water or sea water.
z Do not attempt to disassemble, alter or apply heat to the 
batteries.
z Avoid dropping or subjecting the batteries to severe impacts 
that could damage the casing.
z Use only recommended batteries and accessories.
Use of batteries not expressly recommended for this equipment may 
cause explosions or leaks, resulti ng in fire, injury and damage to the 
surroundings. In the event that a battery leaks and the eyes, mouth, 
skin or clothing contact these subs tances, immediately flush with water 
and seek medical assistance.
z Disconnect the battery charger and compact power adapter 
from both the camera and the power outlet after recharging or 
when not in use to avoid fire and other hazards.
z Do not place anything, such as tablecloths, carpets, bedding or 
cushions, on top of the battery charger while it is charging.
Continued use over a long period may cause the units to overheat and 
distort, resulting in fire.
z When recharging the battery, use only a specified battery 
charger.
z The battery charger and compact power adapter are designed 
for exclusive use with this equipment. Do not use it with other 
products.
There is a risk of overheating and distortion which could result in fire or 
electrical shock.
z Before you discard a battery, cover the terminals with tape or 
other insulators to prevent direct contact with other objects.
Contact with the metallic components of other materials in waste 
containers may lead to  fire or explosions.  
						

							
Appendix227
Others
zDo not trigger the flash in close proximity to human or animal 
eyes. Exposure to the intense light produced by the flash may 
damage eyesight.
In particular, remain at least one meter (39 inches) away from infants 
when using the flash.
z Keep objects that are sensitive to magnetic fields (such as 
credit cards) away from the speaker of the camera.
Such items may lose data or stop working.
z When using the optional Canon Wide Converter, Tele 
Converter or Conversion Lens Adapter, be sure to attach them 
firmly.
If the lens becomes loose and falls off, it may crack, and the shards of 
glass may lead to cuts.
Cautions
Equipment
z Do not get the camera caught on other objects or subject it to 
strong impacts or shocks when wearing or holding it by the 
neck strap.
z Be careful not to bump or strongly push the end of the lens.
The above-mentioned could lead to  injury or damage the equipment.
z Do not store the equipment in humid or dusty areas.
z Do not allow metal objects (such as pins or keys) or dirt to 
contact the charger terminals or plug.
Such conditions could lead to fire , electrical shock or other damage.  
						

							
Appendix228
zAvoid using, placing or storing the equipment in places subject 
to strong sunlight or high temperatures, such as the dashboard 
or trunk (boot) of a car.
z Do not use the camera in such a way that would cause it to 
exceed the rating of the power outlet or wiring. Do not use if the 
power cord or plug are damaged, or if not fully plugged into the 
outlet.
z Do not use in locations with poor ventilation.
The above-mentioned can cause leak age, overheating or explosion, 
resulting in fire, burns or other injuries. High temperatures may also 
cause deformation of the casing.
z When not using the camera for extended periods of time, 
remove the battery from the camera or battery charger and 
store the equipment in a safe place.
If the batteries are left inside t he camera, damage caused by leakage 
may occur.
Flash
z Do not operate the flash with dirt, dust or other items stuck to 
the surface of the flash.
z Be careful not to cover the flash with your fingers or clothing 
when shooting.
The flash may be damaged and emit smoke or noise. The resulting 
heat build-up could damage the flash.
z Do not touch the surface of the flash after taking several 
pictures in rapid succession.
Doing so could result in burns.