Canon Gx 9 E Manual

							
Customizing the Camera (My Camera Settings)209
zStart-up, Operation, Self-timer and 
Shutter Sounds
1. Use the   or   button to select   
(Record).
2. Press the   button.
3. After recording, use the   or   
button to select   (Register).
4. Press the   button.
• Recording will automatically  stop when the recording time 
elapses.
• To play it, select   (Play).
• To return the My Camera menu, press   (Exit).
4Register.
1. Use the   or   button to select 
[OK].
2. Press the   button.
zThe following cannot be regist ered as My Camera settings.
-Movies
- Sounds recorded with the sound memo function (p. 189)  and sound recorder (p. 190)
zThe prior setting is erased when a new My Camera setting is 
added.
See the supplied  Software Starter Guide  for more information 
on creating and adding to the My Camera data.  
						

							
Troubleshooting210
Troubleshooting
• Camera (p. 210)
• When the power is turned on (p. 211)
• LCD monitor (p. 211)
• Shooting (p. 213)
• Shooting movies (p. 217)
• Playback (p. 218)
• Battery/Battery Charger (p. 219)
• TV monitor output (p. 219)
• Printing with a direct print compatible printer (p. 219)
Camera
Camera will not operate.
Power is not turned on.zPress the power button (p. 42).
Memory card slot/battery 
cover is open. z
Confirm that the cover is securely 
closed (p. 11).
Battery charge is low and 
the camera will not 
operate.
(“Change the battery 
pack” message displays). z
Insert a fully charged battery into the 
camera (p. 10).
z Use the AC Adapter Kit ACK-DC20 
(sold separately) (p. 234).
Poor contact between 
camera and battery 
terminals. z
Polish the terminals with a soft cotton 
swab before charging or using the 
battery (p. 230).
Sounds come from the camera interior.
The camera’s horizontal/
vertical orientation was 
changed. z
The camera’s orientation mechanism 
is operating. There is no malfunction.  
						

							
Troubleshooting211
When the power is turned on
“Card locked!” message appears.
The SD memory card’s or 
SDHC memory card’s 
write protect tab is set to 
“Write protect”.z
When recording to, erasing from or 
formatting the memory card, slide the 
write protect tab upward (p. 232).
The Date/Time menu appears.
The built-in rechargeable 
lithium battery charge is 
low. z
Recharge the built-in battery 
immediately (p. 10).
LCD monitor 
Nothing displays.
The LCD monitor is set 
not to display. z
Press the  DISPLAY button to turn on 
the LCD monitor (p. 55).
The LCD monitor will shut off during shooting.
If [Power Saving] is set to [Dis play Off], the power saving function 
will shut down the LCD monitor  while shooting in   mode. The 
LCD monitor will turn on if a button other than the power switch or 
shutter button is operated.
Camera screen is black at start-up
Incompatible image has 
been selected as the 
startup image in the My 
Camera Settings. z
Change the start-up image in the My 
Camera Settings (p. 207) or use the 
supplied ZoomBrowser EX or 
ImageBrowser program to restore the 
default settings. See  ZoomBrowser 
EX/ImageBrowser Software User 
Guide (PDF)  for ZoomBrowser EX or 
ImageBrowser.  
						

							
Troubleshooting212
The display darkens.
The image in the LCD 
monitor will darken in 
strong sunlight or bright 
light.z
This is a normal occurrence in devices 
containing CCDs and does not 
constitute a malfunction (this image 
will not be recorded when shooting 
still images, but it will be recorded 
when shooting movies).
Display flickers.
Display flickers when shot 
under fluorescent lighting. z
This is not a camera malfunction 
(flickering recorded in movies, but not 
in still images).
A bar of light (purplish red) appears on the LCD 
Monitor
Sometimes appears when 
shooting a bright subject, 
such as the sun or other 
light source. z
This is a normal occurrence in devices 
containing CCDs and does not 
constitute a malfunction (this bar of 
light will not be recorded when 
shooting still images, but it will be 
recorded when shooting movies).
z Setting the ND Filter on may reduce 
this bar of light (p. 132).
 appears.
A slow shutter speed has 
likely been selected 
because of insufficient 
lighting. z
Set the Image Stabilizer to other than 
[Off] (p. 82).
z Raise the ISO speed (p. 84).
z Set the Auto ISO Shift (p. 133).
z Set the flash to any setting other than 
 (flash off) (p. 74).
z Set the self-timer and secure the 
camera to something, such as a tripod 
(p. 76).  
						

							
Troubleshooting213
 appears.
This displays when using 
a memory card that has 
print settings, transfer 
settings or slide show 
image settings set by 
other DPOF-compliant 
cameras.z
These settings will  be overwritten by 
those set by your camera (pp. 198, 
203, 176).
Noise displays./Subj ect’s movements are 
irregular.
Camera automatically 
lightened the image 
displayed on the LCD 
monitor to make it easier 
to see when shooting in a 
dark area (p. 57). z
There is no effect on the recorded 
image.
Shooting
Camera will not record.
Camera is in playback 
mode. z
Switch to Shooting mode (p. 54).
Flash is charging.  zWhen the flash is charged, the 
indicator will light orange. Shooting is 
now possible (p. 44).
Memory card is full. zInsert a new memory card (p. 12).
z If required, download the images to a 
computer and erase them from the 
memory card to make space.
Memory card is not 
formatted correctly. z
Format the memory card (p. 69).
z If reformatting does not work, the 
memory card logic circuits may be 
damaged. Consult the nearest Canon 
Customer Support Help Desk.  
						

							
Troubleshooting214
SD memory card or SDHC 
memory card is write 
protected.z
Slide the write protect tab upward 
(p. 232).
Image Seen in Viewfinder vs. Recorded Image.
Usually the recorded 
image contains more of 
the scene than is seen in 
the viewfinder. z
Confirm the actual image size with the 
LCD monitor. Use the LCD monitor 
when taking close-up shots (p. 75).
Image is blurred or out of focus.
The camera moves when 
the shutter button is 
pressed. z
Confirm the procedures in 
“ appears” (p. 212).
AF-assist Beam is set to 
[Off]. z
In dark places where it is difficult for 
the camera to focus, the AF-assist 
Beam will emit to assist focusing. As 
the AF-assist Beam will not function 
when turned off, set it [On] to activate 
it (p. 49). Take care not to obstruct the 
AF-assist Beam with your hand when 
used.
Subject is out of focal 
range. z
Shoot with the subject at the correct 
focusing distance (p. 252).
z The camera may be set to an 
unintended function (such as macro). 
Cancel the setting.
The subject is hard to 
focus on. z
Use the focus lock, AF lock or manual 
focus to shoot (p. 123).
Subject in recorded image is too dark.
Insufficient light for 
shooting. z
Set the built-in flash to   (Flash on) 
(p. 74).
z Use a high-output externally mounted 
flash.
z Set [ND Filter] to [Off] (p. 132).
The subject is 
underexposed because 
the surroundings are too 
bright. z
Set the exposure compensation to a 
positive (+) setting (p. 135).
z Use the AE lock or spot metering 
function (pp. 128, 136).  
						

							
Troubleshooting215
Subject is too far away for 
flash to reach.z
Shoot within correct flash range of the 
subject when using  the built-in flash 
(p. 253).
z Raise the ISO speed and then shoot 
(p. 84).
Subject in recorded image is too bright, or image 
flashes white.
Subject is too close, 
making the flash too 
strong. z
Shoot within correct flash range of the 
subject when using  the built-in flash 
(p. 253).
z Set the safety FE to [On] (p. 152).
The subject is 
overexposed because the 
surroundings are too dark. z
Set the exposure compensation to a 
negative (–) setting (p. 135).
z Use the AE lock or spot metering 
function (pp. 128, 136).
z Set [ND Filter] to [On] (p. 132).
Too much light is shining 
directly into the camera, or 
is being reflected off the 
subject. z
Change the shooting angle.
Flash is set to   (Flash 
on). z
Set the flash to   (Flash off) (p. 74).
Image contains noise.
ISO speed is too high. zHigher ISO speeds and   (High ISO 
Auto) setting may increase image 
noise. For higher image quality, use 
as low an ISO speed as possible 
(p. 84).
z In , , , , , , ,  
and   modes in the   mode, the 
ISO speed increases and noise can 
appear.  
						

							
Troubleshooting216
White dots appear on the image.
Light from the flash has 
reflected off dust particles 
or insects in the air. This is 
particularly noticeable 
when shooting using the 
wide angle or when you 
increase the aperture 
value in the aperture-
priority  mode.z
This is a phenomenon that occurs 
with digital cameras and does not 
constitute a malfunction.
Eyes appear red.
Light is reflected back 
from the eyes when the 
flash is used in dark 
areas. z
Shoot with [Red-Eye] set to [On] 
(p. 113). For this mode to be effective, 
the subject must be looking right at 
the red-eye reduction lamp. Try 
asking them to look directly at the 
lamp. Even better results can be 
obtained by increasing the lighting in 
indoor settings or ap proaching closer 
to the subject. The shutter will not 
activate for approximately 1 second 
after the red-eye reduction lamp fires 
in order to improve the effect.
z You can correct red eyes in recorded 
images using the [Red-Eye 
Correction] (p. 180).
Continuous shooting slows down.
The memory card’s 
performance has dropped. z
To enhance the continuous shooting 
performance, you are recommended 
to low level format the memory card in 
the camera after you save all its 
images to your computer (p. 69).
Recording images to memory card takes a long 
time.
Memory card was 
formatted in another 
device. z
Use a memory card formatted in your 
camera (p. 69).  
						

							
Troubleshooting217
Lens will not retract.
Memory card slot/battery 
cover was opened with 
power on.z
After closing the memory card slot/
battery cover, turn the power on then 
back off.
Shooting movies
The recording time may not display properly or 
shooting may stop unexpectedly.
The following types of 
memory cards are used.
- Slow recording cards.
- Cards formatted on a 
different camera or a 
computer.
- Cards which have had  images recorded and 
erased repeatedly. z
Although the recording time may not 
display properly during shooting, the 
movie will be recorded correctly on 
the memory card. Recording time will 
display properly if you format the 
memory card in this camera 
(excluding slow recording memory 
cards) (p. 69).
“!” displayed on the LCD monitor in red and 
shooting automatically stopped.
There is insufficient free 
space in the camera’s 
built-in memory. z
Try the following procedures.
- Format the card with a low level  format before filming (p. 69).
- Lower the recording pixels or frame  rate (p. 106).
- Use a high-speed memory card  (SDC-512MSH, etc.).
Zoom does not operate.
Zoom lever was pressed 
while shooting in movie 
mode. z
Operate the zoom before shooting in 
movie mode (p. 71). Note the digital 
zoom is available while shooting (only 
in Standard movie mode).  
						

							
Troubleshooting218
Playback
Cannot play back.
You attempted to play 
back images shot with 
another camera or images 
edited with a computer.z
Computer images that cannot be 
played back may play back if they are 
added to the camera using the 
supplied software program 
ZoomBrowser EX or ImageBrowser. 
See  ZoomBrowser EX/ImageBrowser 
Software User Guide (PDF) .
File name was changed 
with a computer or file 
location was changed. z
Set the file name or location on the file 
format/structure of the camera. (Refer 
to the  Software Starter Guide  for 
details).
Images cannot be edited.
Some images shot with another camera cannot be edited.
Movies do not play back correctly.
Movies recorded with high recording pixels may momentarily stop 
playing if played on slow reading memory cards.
You may experience frame dropping and audio breakup when 
playing back a movie on a comput er with insufficient system 
resources.
Reading images from memory card is slow.
Memory card was 
formatted in another 
device. z
Use a memory card formatted in your 
camera (p. 69).