Canon Faxphone L100 User Guide

							81
Tr o u b l e s h o o t i n g
SymptomExampleAction
Smudge marks of 
spat te

ring toner 
appear around the 
text or patterns• Verify that the appropriate paper is being used (→p.18).
• Print a test page with new paper.
• Change the < Special Mode H > settings from the operation panel.
The overall print result 
is dark
• Adjust the copy density settings (→p.27).
• If the machine is exposed to direct sunlight or strong light, move the 
machine to another location.
The Bottom Edge of 
P a

per of Following 
Paper Has Smudge 
Marks
• Provide a margin around the data.
A Portion of the Page 
I s

 Not Printed• Provide a margin around the data.
Printed Bar Codes 
Cannot Be Sc anne

d• If printing a bar code from a computer, open the printer driver and 
select [Finishing ]  [Advanced Settings ]  [Special Print 
Mode ]  [Special Settings 1 ] to change the printing preferences.
 
						

							82
If you cannot solve the problem
Resolve a Problem
Follow the procedures below to resolve your problem.
See [Troubleshooting] in the e-Manual 
or the Q&A from the support page of the 
offi  cial Canon website.
WARNING
If the machine makes strange noises or emits 
smoke or odors:
Tu r n  o ff   the power immediately, disconnect the power 
c
 ord, and contact the Canon Customer Care Center. 
Do not attempt to disassemble or repair the machine 
yourself.
IMPORTANTIMPORTANTIf you attempt to repair the machine by 
yourself, it may void the limited warranty.
Contact your local authorized Canon dealer 
or the Canon help line for assistance.
Please have the following information ready when you 
contact Canon.
• Product name
• Serial number
• Place of purchase
• Nature of problem
• Steps you have taken to solve the problem and the 
results
If you cannot solve the problem
Verify that the cables are connected 
properly and that the power is 
switched on  (See the Starter Guide.)
  
1
Verify that the Error indicator is not 
on or blinking.
• Make sure that paper is loaded properly  (
→p.18).
• Remove any jammed paper (→p.74).
• Tu r n  o ff    the power, wait for more than 10 
seconds, and then turn it on again.
  
Verify that the machine is not in 
Sleep mode (
→ p.24).
• If the [ Energy Saver ] key blinks, press it to 
exit the Sleep mode.
  
2
Verify that no message appears on 
the display.
• If a message appears, resolve the problem  (
→p.78).
Press [Status Monitor/Cancel] to 
check the status of the machine.
• If there are jobs in process, wait until the jobs are fi nished.
  
 
						

							83
 FAQ
Fax QCan I turn off   the incoming ring when receiving a fax?
└ AYes, but you can turn off    the incoming ring for faxes only when you are using  mode. 
To  t u r n  o ff   the incoming ring for faxes, press [ 
 ] (Menu)         .
Fax Q
When using  mode, I often miss voice calls because the 
incoming ring rings only for a short period  of time. How do I increase the number 
of rings when receiving a voice call?
└  APress [  ] (Menu)         ,  
and then specify the number of rings.
Fax QWhen an answering machine is connecte d to the machine, how do I make the 
answering machine to activate only when receiving a voice call?
└  ASet the fax receive mode to , and then set the answering machine to 
activate after a few rings.
The machine will detect a fax signal before the answering machine activates, if the answering 
m a

chine is set to activate after at least two rings.
For details about how to change the number of rings, see the answering machine’s manual.
Fax QThe connected external telephone has fax fu nctions, but I want to receive a fax not 
with the external telephone but this machine.
└  ASet the fax receive mode to , and then disable the external 
telephone’s fax functions.
When both the machine and the external telephone are set to use the fax function, the machine 
or devic e th

at fi rst detects the fax signal will receive the fax. To always receive fax with the 
machine, you should disable the external telephone’s fax functions. 
For details, see the external telephone’s manual. 
 
						

							84
If a Power Failure Occurs
The machine cannot be used while the power supply is cut off .
The fax function during a power failure :
• Faxes cannot be sent or received.
• You may not be able to make a call with the external telephone 
depending on your telephone.
• You may be able to receive a call with the external telephone 
depending on your telephone.
Data storage for when power supply is cut off  
Even if power is lost due to a power failure or 
ac ci

dental unplugging, any sent or received 
documents stored in the memory are backed up for 
approximately 5 minutes.
Charging the built-in battery
It takes approximately 24 hours to fully charge the 
b u

ilt-in battery after the machine is turned On.
If the built-in battery has not been charged fully 
charged, documents stored in the memory may not be 
properly backed up.
 Recycling Used Cartridges 
Canon has instituted a worldwide recycling 
program for cartridges called “The Clean 
Earth Campaign”. This program preserves 
precious natural resources by utilizing 
a variety of materials found in the used 
cartridges that are of no further use, to 
remanufacture new cartridges which, at 
the same time, keeps the environment 
cleaner by reducing landfi  ll waste.
Complete details concerning this program 
are enclosed in each Cartridge box.
The Clean Earth Campaign
THE Canon CARTRIDGE RECYCLING 
PROGRAM
The Canon Cartridge Recycling Program fulfi   lls the fi rst initiative 
of Canon’s Clean Earth Campaign, which supports four critical 
environmental areas:
• Recycling in the Workplace
• Conserving Environmental Resources
• Scientifi   c Research and Education
• Encouraging Outdoors Appreciation
The remaining “Clean Earth” initiatives are supported in the 
U.S. through sponsorships of the National Park Foundation, the 
National Wildlife Federation, and The Nature Conservancy and in 
Canada through donations to the World Wildlife Fund Canada and 
The Nature Conservancy of Canada.
Since its inception, The Canon Cartridge Recycling Program has 
collected huge amount of cartridges that otherwise would have 
been discarded into landfi   lls or similar facilities. 
Instead, this rapidly growing program returns used cartridges to 
the manufacturing process, thus conserving an array of resources.
Becoming a part of this worthwhile program is easy. When your 
cartridge is of no further use, simply follow the instructions 
detailed for U.S. or Canadian residents. We appreciate your support of The Canon Cartridge Recycling 
Program.
Working together we can make a signifi
  cant contribution to a 
cleaner planet.
• Cartridges collected through this program are not refi  lled.
• You are not entitled to a tax deduction or rebate for the return 
of empty cartridges.
• This program may be modifi  ed or discontinued without notice.
U.S. A. PROGRAM
Packaging
Option A-1: Single Box Return
• Repackage the empty cartridge utilizing the wrapper and pulp 
mould end-blocks from the new cartridge’s box.
• Place the empty cartridge in the box of your new cartridge. Seal 
the box.
Option B: Volume Box Return
We encourage you to use this option as a more effi   cie
 nt way to 
ship cartridges.
• Place as many cartridges as possible into one box.
Carefully seal the box with tape;
or
• Call 1-800-OK-Canon to receive your free eight cartridge 
collection box.
Option A-2: Multiple Box Return
We encourage you to use this option as a more effi   cie
 nt way to 
ship cartridges.
• Complete Option A-1.
• Bundle multiple cartridge boxes together securely with tape.
IMPORTANTIMPORTANT
 
						

							85
Please be sure that the shipment does not exceed UPS 
specifi cations.
Maximum weight = 70 lb. (31.8 kg)
Maximum length = 108” (2,743 mm)
Maximum girth (length + 2 x width + 2 x height) = 130” (3,302 mm)
.If your shipment exceeds the above limits, please call 1-800-OK-
Canon for special shipping information.
Please Note:
Do not send defective cartridges for replacement.
D e

fective cartridges under warranty should be exchanged 
by an authorized dealer or service facility as provided in the 
warranty.
Shipping
Apply the UPS authorized returning label provided in this guide.
Residents of Alaska and Hawaii: Do not use the UPS authorized 
returning label. For Alaska and Hawaii Canon set up alternative 
mail service with the U.S. Postal Service.
Please call 1-800-OK-Canon to receive U.S. Postal Service 
merchandise returning label.
• Give the shipment to your UPS driver when you receive your 
next regular delivery; (UPS may charge a fee for customers who 
call UPS to pick up a cartridge shipment if they do not already 
have a delivery scheduled.)
or
• Take the shipment to your local UPS receiving point.
CANADA PROGRAM-CANADA PROGRAMME
Option A: Single Box Return
• Repackage the empty cartridge utilizing the wrapper and pulp 
mould end-blocks from the new cartridge’s box.
• Place the empty cartridge in the box of your new cartridge. Seal 
the box.
• Apply the Canon Canada Inc./Canada Post label provided in this 
brochure. Canon’s labels are specially marked so that Canon 
pays the postage.
• Deposit your empty cartridge in any full size street mailbox or 
take it to your local Canada Post outlet or franchise.
Option B: Volume Box Return (eight or more cartridges)
We encourage you to use this option as a more effi   cie
 nt way to 
ship cartridges.
• Call 1-800-667-2666 to receive your free Canon collection box 
kit.
• The collection box can accommodate eight individual cartridge 
boxes.
• Place your eight individually packaged boxes of empty 
cartridges into the Canon collection box. Seal the box.
• Apply the Canon Canada Inc./Canada Post label provided in this 
brochure.
• Canon’s labels are specially marked so that Canon pays the 
postage.
• Deliver to any local Canada Post outlet or franchise. Customers 
who hold a Commercial pick-up agreement with Canada Post 
may have their collection box picked up.
Working to preserve endangered species is a long-standing Canon 
interest.
To this end, for every cartridge collected, Canon Canada donates 
$1, shared equally between World Wildlife Fund Canada and the 
Nature Conservancy of Canada. This donation is utilized in Canada.
• For further information about The Clean Earth Campaign in 
Canada, please call or write to Canon.
1-800-667-2666
Canon Canada Inc.
Corporate Customer Relations
6390 Dixie Road
Mississauga, ON L5T 1P7
Important Safety Instructions
Installation
 WARNING 
• Do not install the machine in a location near alcohol, paint 
thinner, or other fl   ammable substances. If fl  ammable substances 
come into contact with electrical parts inside the machine, this 
may result in a fi  re or electrical shock.
• Do not place the following items on the machine.
 –Necklaces and other metal objects
 –Cups, vases, fl owerpots, and other containers fi lled with water 
or liquids
If these items come into contact with a high-voltage area inside 
the machine, this may result in a fi   re or electrical shock.
If these items are dropped or spilled inside the machine, 
immediately turn off    the power switches of the machine and 
computer (1) and disconnect the interface cable if it is connected 
(2). Then, unplug the power plug from the AC power outlet (3) and 
contact your local authorized Canon dealer.
 
						

							86
(3)
(3)(2)
OFF
(1)
(1)
(2)(2)
• Do not use this product near any medical electric equipments. 
Radiowave emitted from this product may infl uence those 
medical electric equipments. This may result in accidents 
caused by malfunction.
 CAUTION 
• Do not install the machine in unstable locations, such as on 
unsteady platforms or inclined fl   oors, or in locations subject to 
excessive vibrations, as this may cause the machine to fall or tip 
over, resulting in personal injury.
• The ventilation slots are provided for proper ventilation of 
working parts inside the machine. Never place the machine on 
a soft surface, such as a bed, sofa, or rug. Blocking the slots can 
cause the machine to overheat, resulting in a fi  re.
• Do not install the machine in the following locations, as this may 
result in a fi  re or electrical shock.
 –A damp or dusty location
 –A location exposed to smoke and steam, such as near a cookery 
or humidifi er
 –A location exposed to rain or snow
 –A location near a water faucet or water
 –A location exposed to direct sunlight
 –A location subject to high temperatures
 –A location near open fl ames
• When installing the machine, gently lower the machine to 
the installation site so as not to catch your hands between 
the machine and the fl   oor or between the machine and other 
equipment, as this may result in personal injury.
• When connecting the interface cable, connect it properly by 
following the instructions in this manual. If not connected 
properly, this may result in malfunction or electrical shock.
• When moving the machine, follow the instructions in this 
manual to hold it correctly. Failure to do so may cause you to 
drop the machine, resulting in personal injury.
• Machines with a hard disk may not operate properly when 
used at high altitudes of about 3,000 meters above sea level, or 
higher.
Power Supply
 WARNING 
• Do not damage or modify the power cord. Also, do not lace 
heavy objects on the power cord or pull on or excessively bend 
it. This can cause electrical damage, resulting in fi   re or electrical 
shock.
• Keep the power cord away from all heat sources. Failure to do so 
can cause the power cord insulation to melt, resulting in a fi  re or 
electrical shock.
• The power cord should not be taut, as this may lead to a loose  connection and cause overheating, which could result in a fi
 re.
• The power cord may become damaged if it is stepped on, fi xed 
with staples, or if heavy objects are placed on it. Continued use 
of a damaged power cord can lead to an accident, such as a fi  re 
or electrical shock.
• Do not plug or unplug the power plug with wet hands, as this 
can result in electrical shock.
• Do not plug the power cord into a multiplug power strip, as this 
can result in a fi   re or electrical shock.
• Do not bundle up or tie up the power cord in a knot, as this can 
result in a fi  re or electrical shock.
• Insert the power plug completely into the AC power outlet. 
Failure to do so can result in a fi   re or electrical shock.
• If excessive stress is applied to the connection part of the power 
cord, it may damage the power cord or the wires inside the 
machine may disconnect. This could result in a fi   re. Avoid the 
following situations:
 –Connecting and disconnecting the power cord frequently.
 –Tripping over the power cord.
 –The power cord is bent near the connection part, and 
continuous stress is being applied to the power outlet or the 
connection part.
 –Applying a shock to the power connector..
• Do not use power cords other than the one provided, as this can 
result in a fi   re or electrical shock.
• As a general rule, do not use extension cords. Using an 
extension cord may result in a fi   re or electrical shock.
• Remove the power plug from the AC power outlet and refrain 
from using the machine during a thunder storm. Lightning can 
result in a fi  re, electrical shock or malfunction.
 CAUTION 
• Do not use a power supply voltage other than that listed herein, 
as this may result in a fi   re or electrical shock.
• Always grasp the power plug when unplugging the power plug. 
Do not pull on the power cord, as this may expose the core 
wire of the power cord or damage the cord insulation, causing 
electricity to leak, resulting in a fi   re or electrical shock.
• Leave suffi    cient space around the power plug so that it can be 
unplugged easily. If objects are placed around the power plug, 
you may be unable to unplug it in an emergency.
Handling
 WARNING
• Do not disassemble or modify the machine. There are high-
temperature and high-voltage components inside the machine 
which may result in a fi   re or electrical shock. 
• Electrical equipment can be hazardous if not used properly. 
Do not allow children to touch the power cord, cables, internal 
gears, or electrical parts.
• If the machine makes an unusual noise or emits smoke, heat, or 
an unusual smell, immediately turn off    the power switches of 
the machine and computer and disconnect the interface cable 
if it is connected. Then, unplug the power plug from the AC 
power outlet and contact your local authorized Canon dealer. 
Continued use can result in a fi   re or electrical shock.
• Do not use fl  ammable sprays near the machine. If fl  ammable 
substances come into contact with electrical parts inside the 
machine, this may result in a fi   re or electrical shock.
• Always turn off   the power switches of the machine and 
computer, and then unplug the power plug and interface cables 
before moving the machine. Failure to do so can damage the 
 
						

							87
cables or cords, resulting in a fi  re or electrical shock.
• Confi  rm that the power plug or power connector is inserted 
completely after moving the machine. Failure to do so can result 
in an overheating and fi  re.
• Do not drop paper clips, staples, or other metal objects inside 
the machine. Also, do not spill water, liquids, or other fl  ammable 
substances (alcohol, benzene, paint thinner, etc.) inside the 
machine. If these items come into contact with a high-voltage 
area inside the machine, this may result in a fi   re or electrical 
shock. If these items are dropped or spilled inside the machine, 
immediately turn off    the power switches of the machine and 
computer and disconnect the interface cable if it is connected. 
Then, unplug the power plug from the AC power outlet and 
contact your local authorized Canon dealer.
• When plugging or unplugging a USB cable when the power 
plug is plugged into an AC power outlet, do not touch the metal 
part of the connector, as this can result in electrical shock.
 CAUTION 
• Do not place heavy objects on the machine. The object or the 
machine may fall, resulting in personal injury.
• Tu r n  o ff    the power switch when the machine will not be used for 
a long period of time, such as overnight. Turn off    the machine 
and unplug the power plug if the machine will not be used for 
an extended period of time, such as for several days.
• Open or close covers and install or remove cassette gently and 
carefully. Be careful not to hurt your fi  ngers.
• Keep your hands and clothing away from the roller in the output 
area. Even if the machine is not printing, the roller may suddenly 
rotate and catch your hands or clothing, resulting in personal 
injury.
• The output slot is hot during and immediately after printing. 
Do not touch the area surrounding the output slot, as this may 
result in burns.
• Printed paper may be hot immediately after being output. Be 
careful when removing the paper and aligning the removed 
paper, especially after continuous printing. Failure to do so may 
result in burns.
• Close the upper unit gently so as not to catch your hand. This 
may result in personal injury.
• The laser beam can be harmful to the human body. The laser 
beam is confi  ned in the laser scanner unit by a cover, so there is 
no danger of the laser beam escaping during normal machine 
operation. Read the following remarks and instructions for 
safety.
 –Never open covers other than those indicated in this manual.
 –Do not remove the caution label attached to the cover of the 
laser scanner unit.
 
 –If the laser beam should escape and enter your eyes, exposure 
may cause damage to your eyes.
• If you operate this machine in manners other than the control,  adjustment, and operating procedures prescribed in this 
manual, this may result in hazardous radiation exposure.
• This machine is confi
  rmed as the class 1 laser product in 
IEC60825-1:2007.
           M a i n t e n a n c e   a n d   I n s p e c t i o n s
 WARNING
• When cleaning the machine, turn off    the machine and 
computer, and unplug the interface cables and power plug. 
Failure to do so can result in a fi   re or electrical shock.
• Unplug the power plug from the AC power outlet periodically 
and clean the area around the base of the power plug’s metal 
pins and the AC power outlet with a dry cloth to remove all dust 
and grime. In damp, dusty, or smoky locations, dust can build up 
around the power plug and become damp, which can cause a 
short circuit, resulting in a fi re.
• Clean the machine with a well wrung out cloth dampened 
with water or mild detergent diluted with water. Do not use 
alcohol, benzene, paint thinner, or other fl  ammable substances. 
If fl   ammable substances come into contact with electrical parts 
inside the machine, this may result in a fi   re or electrical shock.
• Some areas inside the machine are subject to high voltage. 
When removing jammed paper or when inspecting inside of the 
machine, be careful not to allow necklaces, bracelets, or other 
metal objects to touch the inside of the machine, as this can 
result in burns or electrical shock.
• Do not dispose of used toner cartridges in open fl  ames. This 
may cause the toner remaining inside the cartridges to ignite, 
resulting in burns or fi  re.
• If you accidentally spill or scatter toner, carefully gather the 
toner particles together or wipe them up with a soft, damp cloth 
in a way that prevents inhalation.
Never use a vacuum cleaner that does not have safeguards 
against dust explosions to clean up spilled toner. Doing so may 
cause a malfunction in the vacuum cleaner, or result in a dust 
explosion due to static discharge.
• Confi  rm that the power plug or power connector is inserted 
completely after cleaning the machine. Failure to do so can 
result in an overheating and fi  re.
• Check the power cord and plug regularly. The following 
conditions may result in fi  re, so please contact your local 
authorized Canon dealer or the Canon help line.
 –There are burn marks on the power plug.
 –The blade on the power plug is deformed or broken.
 –The power is turned OFF or ON when bending the power cord.
 –The coating of the power cord is damaged, cracked, or dented.
 –A part of the power cord becomes hot.
• Check regularly that the power cord and plug are not handled 
in the following manner. Failure to do so can result in a fi  re or 
electrical shock.
 –The power connector is loosened.
 –Stress is being applied to the power cord by a heavy object or 
by fi xing it with staples.
 –The power plug is loosened.
 –The power cord is tied in a bundle.
 –A part of the power cord is put in an aisle.
 –The power cord is put in front of the heating appliance.
 CAUTION
• The fi   xing unit and its surroundings inside the machine become 
hot during use. When removing jammed paper or when 
inspecting the inside of the machine, do not touch the fi  xing 
 
						

							88
unit and its surroundings, as this may result in burns.
 
• When removing jammed paper or when inspecting the inside 
of the machine, do not expose yourself to the heat emitted 
from the fi  xing unit and its surroundings for a prolonged period 
of time. Doing so may result in low temperature burns, even 
though you did not touch the fi   xing unit and its surroundings 
directly, as this may result in burns.
• If paper is jammed, remove the jammed paper so that any 
pieces of paper do not remain inside the machine according to 
the displayed message. Also, do not put your hand in an area 
other than indicated areas, as this may result in personal injuries 
or burns.
• When removing jammed paper or replacing a toner cartridge, 
be careful not to get any toner on your hands or clothing, as this 
will dirty your hands or clothing. If toner gets on your hands or 
clothing, wash them immediately with cold water. Washing with 
warm water sets the toner, making it impossible to remove the 
toner stains.
• When removing jammed paper, be careful not to allow the 
toner on the paper to scatter. The toner may get into your eyes 
or mouth. If toner gets into your eyes or mouth, wash them 
immediately with cold water and consult a physician.
• When loading paper or removing jammed documents or paper, 
be careful not to cut your hands with the edges of the paper.
• When removing a toner cartridge, remove the toner cartridge 
carefully so as to prevent the toner from scattering and getting 
into your eyes or mouth. If toner gets into your eyes or mouth, 
wash them immediately with cold water and consult a physician.
• Do not attempt to disassemble the toner cartridge. The toner 
may scatter and get into your eyes or mouth. If toner gets into 
your eyes or mouth, wash them immediately with cold water 
and consult a physician.
• If toner leaks from the toner cartridge, be careful not to inhale 
the toner or allow it to come into direct contact with your skin. 
If the toner comes into contact with your skin, wash with soap. 
If the skin becomes irritated or you inhale the toner, consult a 
physician immediately.
Consumables
 WARNING
• Do not dispose of used toner cartridges in open fl  ames. This 
may cause the toner to ignite, resulting in burns or fi  re.
• Do not store toner cartridges or paper in a location exposed 
to open fl  ames. This may cause the toner or paper to ignite,  resulting in burns or fi
 re.
• When disposing of a toner cartridge, place the toner cartridge 
into a bag to prevent the toner from scattering, and then 
dispose of the toner cartridge according to local regulations.
• If you accidentally spill or scatter toner, carefully gather the 
toner particles together or wipe them up with a soft, damp cloth 
in a way that prevents inhalation.
Never use a vacuum cleaner that does not have safeguards 
against dust explosions to clean up spilled toner. Doing so may 
cause a malfunction in the vacuum cleaner, or result in a dust 
explosion due to static discharge.
 CAUTION 
• Keep the toner cartridges and other consumables out of the 
reach of small children. If the toner or other parts are ingested, 
consult a physician immediately.
• Do not attempt to disassemble the toner cartridge. The toner 
may scatter and get into your eyes or mouth. If toner gets into 
your eyes or mouth, wash them immediately with cold water 
and consult a physician.
• If toner leaks from the toner cartridge, be careful not to inhale 
the toner or allow it to come into direct contact with your skin. 
If the toner comes into contact with your skin, wash with soap. 
If the skin becomes irritated or you inhale the toner, consult a 
physician immediately.
• Do not pull out the sealing tape forcefully or stop pulling the 
tape halfway, as this may cause toner to spill out. If toner gets 
into your eyes or mouth, fl   ush them immediately with cold 
water and consult a physician.
Others
 CAUTION
• If you are using a cardiac pacemaker 
This machine generates a low level magnetic fi   eld. If you use a 
cardiac pacemaker and feel abnormalities, please move away 
from this machine and consult your physician immediately.
Telephone Equipment
When using telephone equipment, basic safety precautions 
should always be followed to reduce the risk of fi  re, electric shock, 
and injury to persons, including the following:
1.  Do not use this machine near water (i.e., near a bathtub, kitchen  sink, or laundry tub), or in a wet basement or near a swimming 
pool.
2.  Avoid using the telephone during an electrical storm, as there  may be a remote risk of electric shock from lightning. 
3.  Do not use the telephone to report a gas leak in the vicinity of  the leak.
Installation Requirements and Handling 
In order to use this machine in a safe and trouble-free manner, 
install the machine in a place that fulfi   lls the following conditions. 
Also, read the remarks carefully.
Temperature and Humidity Conditions
• Temperature range: 50°F to 86°F (10°C to 30°C)
• Humidity range: 20 % to 80 % RH (Relative Humidity) 
(no condensation)
 
						

							89
Protecting the machine from condensation:
• To prevent condensation from forming inside the 
machine in the following cases, let the machine 
adjust to the ambient temperature and humidity for 
at least two hours before use. 
– When the room where the machine is installed is 
heated rapidly
 
– When the machine is moved from a cool or dry 
location to a hot or humid location 
• If water droplets (condensation) form inside the 
machine, this can result in paper jams or poor print 
quality.
When using an ultrasonic humidifi  er:
When you are using an ultrasonic humidifi   er, it is therefore 
recommended that you use purifi    ed water or other water that is 
free of impurities.
If you use tap water or well water, impurities in the water will be 
dispersed through the air. This can be trapped inside the machine, 
causing degradation in print quality.
Power Supply Requirements
• 110 V to 127 V, 50/60 Hz 
Precautions when connecting the power cord:
• Do not connect this machine to an uninterruptible 
power source.
• Use an AC power outlet exclusively for the machine. 
Do not use the other sockets of the AC power outlet.
• Do not plug the power plug into the auxiliary outlet 
on a computer.
• Do not use the same AC power outlet for both the 
machine and any of the following equipment. 
– Copy machine
 
– Air conditioner
 
– Shredder
 
– Equipment that consumes a large amount of 
electricity
 
– Equipment that generates electrical noise 
• When unplugging the power cord, keep interval of 5 
seconds or more before plugging it again.
Miscellaneous precautions
• The maximum power consumption of the machine is 
900 W or less.
• Electrical noise or a dramatic drop in supplied voltage may 
cause the machine or computer to operate incorrectly or lose 
data.
          I n s t a l l a t i o n   R e q u i r e m e n t s
• A location with suffi   cient space
• A location with good ventilation
• A location with a fl  at, even surface
• A location able to fully support the weight of the machine 
Do not install the machine in the following 
lo

cations, as this may result in damage to the 
machine.
• A location subject to dramatic changes in 
temperature or humidity
• A location subject to condensation
• A poorly ventilated location
• (If you use the machine for a long time or to perform 
a large amount of printing in a poorly ventilated 
room, the ozone or other odors generated by the 
machine may create an uncomfortable working 
environment. In addition, chemical particles are 
dispersed during printing; therefore, it is important 
to provide adequate ventilation.)
• A location near equipment that generates magnetic 
or electromagnetic waves
• A laboratory or location where chemical reactions 
occur
• A location exposed to salt air, corrosive gases, or 
toxic gases
• A location, such as on a carpet or mat, that may 
warp from the weight of the machine or where the 
machine is liable to sink. 
Installation Space
Required installation space 
28 1/2 (724 mm)
20 1/2
(520 mm)22 1/2
(572 mm)Paper
cassette
4 (100 mm)
4 (100 mm)
4
(100 mm) 4
(100 mm) 4 (100 mm)
          M a i n t e n a n c e   a n d   I n s p e c t i o n s
• Follow the instructions in the caution label attached 
to this machine.
• Avoid shaking or applying a shock to this machine.
• To prevent a paper jam, do not turn the power ON/
OFF, open/close the operation panel or rear cover, 
and load/unload paper in the middle of printing 
operation.
• Be sure to remove the toner cartridge from the 
machine when transporting the machine to a 
distance.
• To avoid exposing the toner cartridge to light, place 
it in the protective bag included with this machine 
or wrap it in a thick cloth.
• Clean this machine regularly. If this machine 
becomes dusty, it may operate improperly.
• Use a modular cable of 118” (3 m) or shorter in 
length.
• Depending on your locale or your telephone 
connection, you may be unable to perform data 
communication. In this case, contact your local 
authorized Canon dealer or the Canon help line.
• The repairing parts and toner cartridges for the 
machine will be available for at least seven (7) years 
after production of this machine model has been 
discontinued.
          C u s t o m e r   S u p p o r t
Customer Support (U.S.A.)
Your machine is designed with the latest technology to provide 
trouble-free operation. If you encounter a problem with the 
machine’s operation, try to solve it by using the information in 
Chapter 9. If you cannot solve the problem or if you think your 
machine needs servicing, contact Canon Customer Care Center 
IMPORTANTIMPORTANT
IMPORTANTIMPORTANT
IMPORTANTIMPORTANT
IMPORTANTIMPORTANT
 
						

							90
at 1-800-OK-CANON between the hours of 8:00 A.M. to 8:00 P.M. 
EST Monday through Friday. On-line support for 24 hours is also 
available at the website. 
http://www.canontechsupport.com/
Customer Support (Canada)
Canon Canada Inc., off  ers a full range of customer technical 
support options:
• For step-by-step troubleshooting, e-mail technical support, the 
latest driver or document downloads, and answers to frequently 
asked questions, visit http://www.canon.ca/ 
• Free live technical support 9 A.M. to 8 P.M. EST Monday through 
Friday (excluding holidays) for products still under warranty 
1-800-OK-CANON
• For the location of the authorized service facility nearest you, 
visit http://www.canon.ca/ or 1-800-OK-CANON
• If the problem cannot be corrected by using one of the above 
technical support options, repair options are available at the 
time of your call to the live technical support number above or 
via the website at http://www.canon.ca/
Support program specifi   cs are subject to change without notice.
Legal Notices
International ENERGY STAR Program
As an ENERGY STAR® Partner, Canon U.S.A., 
Inc. has determined that this product meets 
the ENERGY STAR Program for energy 
effi  ciency.
The International ENERGY STAR Offi   ce 
Equipment Program is an international 
program that promotes energy saving 
through the use of computers and other offi   ce 
equipment.
The program backs the development and 
dissemination of products with functions that 
eff   ectively reduce energy consumption. It is 
an open system in which business proprietors 
can participate voluntarily.
The targeted products are offi   ce equipment, 
such as computers, displays, printers, 
facsimiles, and copiers. The standards and 
logos are uniform among participating 
nations.
Tr a d e m a r k s
Canon, the Canon logo, and FAXPHONE are registered trademarks 
of Canon Inc. in the United States and may also be trademarks or 
registered trademarks in other countries.
Apple, Mac OS, and Macintosh are trademarks or registered 
trademarks of Apple Inc. in the U.S. and/or other countries.
Microsoft, Windows and Windows Vista are either registered 
trademarks or trademarks of Microsoft Corporation in the United 
States and/or other countries.
All other product and brand names are registered trademarks, 
trademarks or service marks of their respective owners.
Copyright
Copyright CANON INC. 2013
No part of this publication may be reproduced, transmitted, 
transcribed, stored in a retrieval system, or translated into any  language or computer language in any form or by any means, 
electronic, mechanical, magnetic, optical, chemical, manual, or 
otherwise, without the prior written permission of Canon Inc.
Third Party Software 
This Canon product (the “PRODUCT”) includes third-party 
software modules. Use and distribution of these software modules 
(the “SOFTWARE”) are subject to the conditions below.
(1)  You agree that you will comply with any applicable export 
control laws, restrictions or regulations of the countries 
involved in the event that this product including the 
SOFTWARE is shipped, transferred or exported into any 
country. 
(2) Rights holders of the SOFTWARE retain in all respects the  title, ownership and intellectual property rights in and to the 
SOFTWARE. Except as expressly provided herein, no license 
or right, expressed or implied, is hereby conveyed or granted 
by rights holders of the SOFTWARE to you for any intellectual 
property of rights holders of the SOFTWARE.
(3) You may use the SOFTWARE solely for use with the PRODUCT.
(4) You may not assign, sublicense, market, distribute, or transfer  the SOFTWARE to any third party without prior written consent 
of rights holders of the SOFTWARE.
(5) Notwithstanding the foregoing, you may transfer the  SOFTWARE only when (a) you assign to a transferee all of your 
rights to the PRODUCT and all rights and obligations under 
the conditions governing the SOFTWARE and PRODUCT and 
(b) such transferee agrees in writing to be bound by all these 
conditions.
(6) You may not decrypt, decompile, reverse engineer, disassemble  or otherwise reduce the code of the SOFTWARE to human 
readable form.
(7) You may not modify, adapt, translate, rent, lease or loan the  SOFTWARE or create derivative works based on the SOFTWARE.
(8) You are not entitled to remove or make separate copies of the  SOFTWARE from the PRODUCT.
(9) The human-readable portion (the source code) of the  SOFTWARE is not licensed to you.
ACCEPTANCE
THE TERMS OF THIS THIRD PARTY SOFTWARE STATED HERE OR IN 
RELATED WARRANTY PROVISIONS SHALL BE DEEMED ACCEPTED 
UPON YOUR USE OF THE PRODUCT FOR ONE OR MORE OF ITS 
NORMAL PURPOSES, IF THERE HAS BEEN NO OTHER PRIOR 
EXPRESS ACCEPTANCE.  
THE TERMS OF THIS THIRD PARTY SOFTWARE GOVERN THE 
THIRD PARTY SOFTWARE AS DELIVERED WITH THE PRODUCT 
AND ALL UPDATED VERSIONS OF THE THIRD PARTY SOFTWARE 
PROVIDED UNDER MAINTENANCE AGREEMENTS OR OTHER 
SERVICE ARRANGEMENTS FOR THE PRODUCT WITH CANON USA 
OR CANON CANADA OR THEIR RESPECTIVE AUTHORIZED SERVICE 
ORGANIZATIONS.
Disclaimers
The information in this document is subject to change without 
notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD 
TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS 
PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, 
WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS 
FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. 
CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, 
OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR 
EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.