Canon Fax L120 User Guide

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3-2 Advanced Fax 
Features
Status Monitor
Reports and Lists
Troubleshooting
Appendix
Table of Contents
Index
Summary of Reports and Lists
The machine can generate the following reports and lists. For how to manually print reports and lists, see “Printing Reports and 
Lists,” on p. 2-3.
Report/List Description
TX RESULT REPORT Shows the transmission result. Can be set to print automatically.
RX RESULT REPORT Shows the reception result. Can be set to print automatically....

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3-3 Advanced Fax 
Features
Status Monitor
Reports and Lists
Troubleshooting
Appendix
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Index
Printing Reports Automatically
TX RESULT REPORT, RX RESULT REPORT, and ACTIVITY 
REPORT can be set to print automatically.■TX RESULT REPORT1.
Press [Menu].
2.
Use [Up/Down] to select , then press [OK].
3.
Use [Up/Down] to select , then press [OK].
4.
Use [Left/Right] to select , , or , then press [OK].: Printed out automatically after each transmission.
: Printed...

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3-4 Advanced Fax 
Features
Status Monitor
Reports and Lists
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●RESULT: Result of transaction
– OK: Transmission successful
– NG: Transmission failed
– STOP: Transmission manually canceled before completion
– MEM.FULL: Memory became full during transmission
– JAM: Document jam occurred
– NO ANSWER: Call not answered
●Error code: For descriptions of error codes, see 
Chapter 9, “Troubleshooting,” in the Basic Guide.■RX RESULT...

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3-5 Advanced Fax 
Features
Status Monitor
Reports and Lists
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■ACTIVITY REPORT1.
Press [Menu].
2.
Use [Up/Down] to select , then press [OK].
3.
Use [Up/Down] to select , then press [OK].
4.
Use [Left/Right] to select  or , then 
press [OK].: Printed out automatically.
: Not printed out automatically.
5.
Press [Stop/Reset] to return to standby mode.
Report ItemsThe following items are displayed in an Activity Report:
●NO.:...

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4-1 Advanced Fax 
Features
Status Monitor
Reports and Lists
Troubleshooting
Appendix
Table of Contents
Index
4 Troubleshooting
General Problems .................................................................................... 4-2
Paper Feeding Problems ......................................................................... 4-3
Faxing Problems ...................................................................................... 4-4
Sending...

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4-2 Advanced Fax 
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General ProblemsThe machine has no power. 
Q Is the power cord plugged in securely?ACheck that the power cord is securely plugged into 
the machine and into the wall outlet. If the machine 
is plugged into a power strip, make sure the power 
strip is plugged in and turned on.Q Is the power cord supplying power? AUse a different power cord, or test the cord for...

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Paper Feeding Problems Paper does not feed properly.
Q Does the machine contain too many sheets?AMake sure you load the correct quantity. (See 
Chapter 3, “Print Media,” in the Basic Guide.)Q Is the paper loaded correctly?AMake sure the paper is correctly loaded. (See 
“Load Paper,” in the Starter Guide.)
Multiple sheets feed together into the machine.Q Is the...

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4-4 Advanced Fax 
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Status Monitor
Reports and Lists
Troubleshooting
Appendix
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Index
Faxing Problems■Sending ProblemsCannot send a fax.
Q Is the machine set for the correct telephone line 
type?AMake sure the machine is set for the correct 
telephone line type. (See “Set the Telephone Line 
Type,” in the Starter Guide.)Q Is the document loaded correctly?AMake sure the document is correctly loaded. (See 
Chapter 2, “Document Handling,” in the Basic...

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4-5 Advanced Fax 
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Status Monitor
Reports and Lists
Troubleshooting
Appendix
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Index
Q Has an error occurred during transmission?ACheck the LCD for an error message. (See 
Chapter 9, “Troubleshooting,” in the Basic Guide.)APrint an Activity Report and check for an error. 
(See “Printing Reports and Lists,” on p. 2-3.)Q Is the telephone line working properly?AMake sure there is a dial tone when you press 
[Hook] or when you lift the handset of any...

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4-6 Advanced Fax 
Features
Status Monitor
Reports and Lists
Troubleshooting
Appendix
Table of Contents
Index
■Receiving ProblemsCannot send using Error Correction Mode (ECM).
Q Does the recipient’s fax machine support ECM?AIf this is the case, the document is sent without 
ECM.
Errors occur frequently while sending.Q Are the telephone lines in poor condition, or do 
you have a bad connection?ACheck if there is a device nearby that interferes 
with signal transmission...