Canon Fax L120 User Guide
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1-16 Advanced Fax
Features
Status Monitor
Reports and Lists
Troubleshooting
Appendix
Table of Contents
Index
Canceling Jobs
Cancel an ongoing job (sending, receiving, or copying) as
follows. To cancel sending jobs reserved in memory, see
“Canceling Reservation,” on p. 1-15.1.
Press [Stop/Reset].
2.
For sending or receiving jobs, press [OK] to
confirm canceling the job.Press [Clear] if you do not want to cancel the job.
NOTE
– For sending or copying jobs, remove any...](http://img.usermanuals.tech/thumb/14/56227/w64_canon_fax-l120-user-guide-25.png "Page 26
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1-16 Advanced Fax
Features
Status Monitor
Reports and Lists
Troubleshooting
Appendix
Table of Contents
Index
Canceling Jobs
Cancel an ongoing job (sending, receiving, or copying) as
follows. To cancel sending jobs reserved in memory, see
“Canceling Reservation,” on p. 1-15.1.
Press [Stop/Reset].
2.
For sending or receiving jobs, press [OK] to
confirm canceling the job.Press [Clear] if you do not want to cancel the job.
NOTE
– For sending or copying jobs, remove any...")
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2-2 Advanced Fax
Features
Status Monitor
Reports and Lists
Troubleshooting
Appendix
Table of Contents
Index
Checking Job and Machine Status
Status monitor allows you to view and print transmission
and reception results, print reports and lists, and check
print and scan counts.■Checking and Printing Transmission/
Reception Results1.
Press [Status].
2.
Use [Up/Down] to select ,
then press [OK].If no transmission/reception result is stored in memory, is
displayed.
3....](http://img.usermanuals.tech/thumb/14/56227/w64_canon_fax-l120-user-guide-27.png "Page 28
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2-2 Advanced Fax
Features
Status Monitor
Reports and Lists
Troubleshooting
Appendix
Table of Contents
Index
Checking Job and Machine Status
Status monitor allows you to view and print transmission
and reception results, print reports and lists, and check
print and scan counts.■Checking and Printing Transmission/
Reception Results1.
Press [Status].
2.
Use [Up/Down] to select ,
then press [OK].If no transmission/reception result is stored in memory, is
displayed.
3....")
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2-3 Advanced Fax
Features
Status Monitor
Reports and Lists
Troubleshooting
Appendix
Table of Contents
Index
■Printing Reports and ListsFor information on each report or list, see “Summary of Reports
and Lists,” on p. 3-2.1.
Press [Status].
2.
Use [Up/Down] to select ,
then press [OK].
3.
Use [Up/Down] to select the required report or
list, then press [OK].: Transmission Result Report
: Reception Result Report
: Activity Report
: Memory Data List
: Memory Image Print
:...](http://img.usermanuals.tech/thumb/14/56227/w64_canon_fax-l120-user-guide-28.png "Page 29
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2-3 Advanced Fax
Features
Status Monitor
Reports and Lists
Troubleshooting
Appendix
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Index
■Printing Reports and ListsFor information on each report or list, see “Summary of Reports
and Lists,” on p. 3-2.1.
Press [Status].
2.
Use [Up/Down] to select ,
then press [OK].
3.
Use [Up/Down] to select the required report or
list, then press [OK].: Transmission Result Report
: Reception Result Report
: Activity Report
: Memory Data List
: Memory Image Print
:...")
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3-3 Advanced Fax
Features
Status Monitor
Reports and Lists
Troubleshooting
Appendix
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Index
Printing Reports Automatically
TX RESULT REPORT, RX RESULT REPORT, and ACTIVITY
REPORT can be set to print automatically.■TX RESULT REPORT1.
Press [Menu].
2.
Use [Up/Down] to select , then press [OK].
3.
Use [Up/Down] to select , then press [OK].
4.
Use [Left/Right] to select , , or , then press [OK].: Printed out automatically after each transmission.
: Printed...](http://img.usermanuals.tech/thumb/14/56227/w64_canon_fax-l120-user-guide-31.png "Page 32
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3-3 Advanced Fax
Features
Status Monitor
Reports and Lists
Troubleshooting
Appendix
Table of Contents
Index
Printing Reports Automatically
TX RESULT REPORT, RX RESULT REPORT, and ACTIVITY
REPORT can be set to print automatically.■TX RESULT REPORT1.
Press [Menu].
2.
Use [Up/Down] to select , then press [OK].
3.
Use [Up/Down] to select , then press [OK].
4.
Use [Left/Right] to select , , or , then press [OK].: Printed out automatically after each transmission.
: Printed...")
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3-5 Advanced Fax
Features
Status Monitor
Reports and Lists
Troubleshooting
Appendix
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Index
■ACTIVITY REPORT1.
Press [Menu].
2.
Use [Up/Down] to select , then press [OK].
3.
Use [Up/Down] to select , then press [OK].
4.
Use [Left/Right] to select or , then
press [OK].: Printed out automatically.
: Not printed out automatically.
5.
Press [Stop/Reset] to return to standby mode.
Report ItemsThe following items are displayed in an Activity Report:
●NO.:...](http://img.usermanuals.tech/thumb/14/56227/w64_canon_fax-l120-user-guide-33.png "Page 34
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3-5 Advanced Fax
Features
Status Monitor
Reports and Lists
Troubleshooting
Appendix
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Index
■ACTIVITY REPORT1.
Press [Menu].
2.
Use [Up/Down] to select , then press [OK].
3.
Use [Up/Down] to select , then press [OK].
4.
Use [Left/Right] to select or , then
press [OK].: Printed out automatically.
: Not printed out automatically.
5.
Press [Stop/Reset] to return to standby mode.
Report ItemsThe following items are displayed in an Activity Report:
●NO.:...")
1 2 3 4 5 TOP Back Previous Next 3-2 Advanced Fax Features Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Summary of Reports and Lists The machine can generate the following reports and lists. For how to manually print reports and lists, see “Printing Reports and Lists,” on p. 2-3. Report/List Description TX RESULT REPORT Shows the transmission result. Can be set to print automatically. RX RESULT REPORT Shows the reception result. Can be set to print automatically. ACTIVITY REPORT Shows past 60 transmissions and receptions. Can be set to print automatically. MEMORY DATA LIST Lists reserved jobs stored in memory. MEMORY IMAGE PRINT Shows information and the first page of a reserved job. 1-TOUCH SPEED DIAL LIST Lists the names and fax numbers of recipients registered under one-touch speed dialing buttons. Also shows subaddresses if set. CODED DIAL LIST Lists the names and fax numbers of recipients registered in coded speed dialing codes. Also shows subaddresses if set. GROUP DIAL LIST Lists the names and fax numbers of recipients registered in each group dialing group. MACHINE STATUS LIST Lists current machine settings. LOST REPORT Lists documents that were lost from memory due to power cut. Cannot be manually printed out.
1 2 3 4 5 TOP Back Previous Next 3-3 Advanced Fax Features Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Printing Reports Automatically TX RESULT REPORT, RX RESULT REPORT, and ACTIVITY REPORT can be set to print automatically.■TX RESULT REPORT1. Press [Menu]. 2. Use [Up/Down] to select , then press [OK]. 3. Use [Up/Down] to select , then press [OK]. 4. Use [Left/Right] to select , , or , then press [OK].: Printed out automatically after each transmission. : Printed out automatically only when an error occurs. : Not printed out automatically. 5. Press [Stop/Reset] to return to standby mode. Report ItemsThe following items are displayed in a Transmission Result Report: ●SESSION: Session number ●FUNCTION: Type of transmission – TX: Memory transmission – BROADCAST: Broadcasting – POLLING TX: Polling sending – TIMER TX: Timer sending – RELAY INI.: Relay initiation ●NO.: Sequence number ●DESTINATION STATION: Name and number of recipient ●DATE: Date of transaction ●TIME: Time of transaction ●PAGE: Number of pages sent ●DURATION: Amount of time taken for a transaction ●MODE: Mode of transaction (G3 or ECM)
1 2 3 4 5 TOP Back Previous Next 3-4 Advanced Fax Features Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index ●RESULT: Result of transaction – OK: Transmission successful – NG: Transmission failed – STOP: Transmission manually canceled before completion – MEM.FULL: Memory became full during transmission – JAM: Document jam occurred – NO ANSWER: Call not answered ●Error code: For descriptions of error codes, see Chapter 9, “Troubleshooting,” in the Basic Guide.■RX RESULT REPORT1. Press [Menu]. 2. Use [Up/Down] to select , then press [OK]. 3. Use [Up/Down] to select , then press [OK]. 4. Use [Left/Right] to select , , or , then press [OK].: Printed out automatically after each reception. : Printed out automatically only when an error occurs. : Not printed out automatically. 5. Press [Stop/Reset] to return to standby mode. Report ItemsThe following items are displayed in a Reception Result Report: ●SESSION: Session number ●FUNCTION: Type of transmission – RX: Memory or print reception – POLLING RX: Polling receiving ●NO.: Sequence number ●DESTINATION STATION: Name and number of the sending machine ●DATE: Date of transaction ●TIME: Time of transaction ●PAGE: Number of pages received ●DURATION: Amount of time taken for a transaction ●MODE: Mode of transaction (G3 or ECM) ●RESULT: Result of transaction – OK: Reception successful – NG: Reception failed – STOP: Reception manually canceled before completion – MEM.FULL: Memory became full during reception ●Error code: For descriptions of error codes, see Chapter 9, “Troubleshooting,” in the Basic Guide.
1 2 3 4 5 TOP Back Previous Next 3-5 Advanced Fax Features Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index ■ACTIVITY REPORT1. Press [Menu]. 2. Use [Up/Down] to select , then press [OK]. 3. Use [Up/Down] to select , then press [OK]. 4. Use [Left/Right] to select or , then press [OK].: Printed out automatically. : Not printed out automatically. 5. Press [Stop/Reset] to return to standby mode. Report ItemsThe following items are displayed in an Activity Report: ●NO.: Transaction number (01 to 60) ●SESSION: Session number ●DATE: Date of transaction ●TIME: Time of transaction ●TX/RX: Type of transaction (transmission or reception) ●DESTINATION STATION: Name and number of recipient ●PAGE: Number of pages sent or received ●DURATION: Amount of time taken for a transaction ●MODE: Mode of transaction (G3 or ECM) ●RESULT: Result of transaction (OK or NG)
1 2 3 4 5 TOP Back Previous Next 4-1 Advanced Fax Features Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index 4 Troubleshooting General Problems .................................................................................... 4-2 Paper Feeding Problems ......................................................................... 4-3 Faxing Problems ...................................................................................... 4-4 Sending Problems.................................................. 4-4 Receiving Problems................................................ 4-6 Copying Problems ................................................................................. 4-10 Telephone Problems.............................................................................. 4-11 Printing Problems .................................................................................. 4-12
1 2 3 4 5 TOP Back Previous Next 4-2 Advanced Fax Features Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index General ProblemsThe machine has no power. Q Is the power cord plugged in securely?ACheck that the power cord is securely plugged into the machine and into the wall outlet. If the machine is plugged into a power strip, make sure the power strip is plugged in and turned on.Q Is the power cord supplying power? AUse a different power cord, or test the cord for continuity using a voltmeter. Nothing appears in the LCD.Q Is the power cord plugged in securely?AUnplug the machine and wait for five seconds, then plug it back in. If the LCD still remains blank, contact your local authorized Canon dealer or the Canon help line.
1 2 3 4 5 TOP Back Previous Next 4-3 Advanced Fax Features Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Paper Feeding Problems Paper does not feed properly. Q Does the machine contain too many sheets?AMake sure you load the correct quantity. (See Chapter 3, “Print Media,” in the Basic Guide.)Q Is the paper loaded correctly?AMake sure the paper is correctly loaded. (See “Load Paper,” in the Starter Guide.) Multiple sheets feed together into the machine.Q Is the paper loaded correctly?AMake sure the paper is correctly loaded. (See “Load Paper,” in the Starter Guide.)Q Does the machine contain too many sheets?AMake sure you load the correct quantity. (See Chapter 3, “Print Media,” in the Basic Guide.)Q Are different types of paper loaded in the machine?ALoad only one type of paper. AMake sure you load paper that meets the requirements for use. (See Chapter 3, “Print Media,” in the Basic Guide.)ALet the paper run out before refilling the machine. Avoid mixing new stock with paper already loaded. Repeated paper jams occur.Q Is the correct type of paper loaded in the machine?AMake sure you load paper that meets the requirements for use. (See Chapter 3, “Print Media,” in the Basic Guide.)
1 2 3 4 5 TOP Back Previous Next 4-4 Advanced Fax Features Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Faxing Problems■Sending ProblemsCannot send a fax. Q Is the machine set for the correct telephone line type?AMake sure the machine is set for the correct telephone line type. (See “Set the Telephone Line Type,” in the Starter Guide.)Q Is the document loaded correctly?AMake sure the document is correctly loaded. (See Chapter 2, “Document Handling,” in the Basic Guide.)AMake sure the cartridge cover is fully closed.Q Is the one-touch speed dialing button or coded speed dialing code you entered registered correctly?ACheck that the speed dialing settings are registered correctly. (See Chapter 4, “Sending Faxes,” in the Basic Guide.)QDid you dial a correct number?ACheck that you have the correct number. Q Is the recipient’s machine out of paper?AAsk the recipient to make sure that paper is loaded in their machine.Q Are there other documents being sent from memory?AAllow time for the documents to finish sending.
1 2 3 4 5 TOP Back Previous Next 4-5 Advanced Fax Features Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index Q Has an error occurred during transmission?ACheck the LCD for an error message. (See Chapter 9, “Troubleshooting,” in the Basic Guide.)APrint an Activity Report and check for an error. (See “Printing Reports and Lists,” on p. 2-3.)Q Is the telephone line working properly?AMake sure there is a dial tone when you press [Hook] or when you lift the handset of any external device connected to the machine. If there is no dial tone, contact your local telephone company.Q Is the recipient’s machine a G3 fax machine?AMake sure the recipient’s machine is compatible with your machine.Q Is the subaddress and/or password correct?AIf you registered a subaddress/password under a speed dialing button or code, make sure it matches the recipient’s settings.Faxes sent from the machine are spotted or dirty. Q Is the recipient’s machine working properly?ACheck the machine by making a copy. If the copy is clear, the problem may be in the recipient’s machine. If the copy is spotted or dirty, clean the scanner components. (See Chapter 8, “Maintenance,” in the Basic Guide.)Q Is the document loaded correctly?AMake sure the document is correctly loaded. (See Chapter 2, “Document Handling,” in the Basic Guide.)
1 2 3 4 5 TOP Back Previous Next 4-6 Advanced Fax Features Status Monitor Reports and Lists Troubleshooting Appendix Table of Contents Index ■Receiving ProblemsCannot send using Error Correction Mode (ECM). Q Does the recipient’s fax machine support ECM?AIf this is the case, the document is sent without ECM. Errors occur frequently while sending.Q Are the telephone lines in poor condition, or do you have a bad connection?ACheck if there is a device nearby that interferes with signal transmission (i.e., microwave oven). Cannot receive a fax automatically.Q Is the machine set to receive automatically?AFor the machine to receive faxes automatically, the receive mode must be set to , , or . If you have set , confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded. (See “Setting the Receive Mode,” on p. 1-7.)Q Is a document stored in memory, leaving little or no memory available?APrint, send, or delete any documents stored in memory. Q Has an error occurred during reception?ACheck the LCD for an error message. (See Chapter 9, “Troubleshooting,” in the Basic Guide.)APrint an Activity Report and check for an error. (See “Printing Reports and Lists,” on p. 2-3.)Q Is paper loaded in the machine?AMake sure paper is loaded in the machine. (See “Load Paper,” in the Starter Guide.)Q Is the telephone cable connected properly?AMake sure the cable is connected properly. (See “Connect Telephone Cables and Install Handset,” in the Starter Guide.)