Canon Eos Rebel T2i 550d Instruction Manual

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Troubleshooting Guide
 If you shoot continuously  with the built-in flash at short intervals, the 
flash might stop operating  to protect the flash unit.
  The built-in flash’s pop-up mechanism  moves slightly. This is normal.
  If you use flash, the shutter will  make two sounds each time you shoot 
(p.109).
  If the card’s writing speed is  slow, movie shooting may stop 
automatically. Use an SD Speed Class 6 “ ” or faster card. To 
find out the card’s read/write speed,  see the card manufacturer’s Web 
site, etc.
  If the movie file size reaches 4 GB  or if the movie recording time 
reaches 29 min. 59 sec., movie sh ooting will stop automatically.
  If you operate the camera’s dials or  lens during movie shooting, the 
respective operation noise will al so be recorded. Using an external 
microphone (commercially avail able) is recommended (p.135).
The built-in flash does not fire.
The camera makes a noise when it is shaken.
The shutter makes two shootin g sounds during Live View 
shooting.
The movie shooting terminates by itself.
When a movie is played, camera operation noise can be 
heard.
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222
 If the LCD monitor is dirty,  use a soft cloth to clean it.
  In low or high temperatures, the  LCD monitor display may seem slow 
or might look black. It will retu rn to normal at room temperature.
  In Basic Zone modes and in movie  shooting mode, certain tabs and 
menu options are not displayed. Set  the shooting mode to a Creative 
Zone mode (p.40).
  If the image has been protected,  it cannot be erased (p.170).
  Set the color space to sRGB. If Adobe  RGB is set, the first character 
will be an underscore (p.96).
  If you use a card which already  has images recorded, the file 
numbering might start from the la st image in the card (p.140).
Display & Operation Problems
The LCD monitor does not display a clear image.
The menu screen shows few tabs and options.
The image cannot be erased.
The file name’s first character is an underscore (“_MG_”).
The file numbering does not start from 0001.
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Troubleshooting Guide
 The correct date and time has not been set (p.29).
  Make sure the AV cable or HDMI ca ble’s plug is inserted all the way in 
(p.167, 169).
  Set the video OUT system (NTSC/PAL)  to the same video system as 
the TV set (p.214).
  Use the AV cable that came  with the camera (p.169).
  Depending on the card reader and com puter OS used, SDXC cards 
might not be correctly detected. In  such a case, connect your camera 
and computer with the provided in terface cable, and transfer the 
images to your computer usi ng EOS Utility (provided software).
  [Eye-Fi Settings ] will only appear when the Eye-Fi card is inserted in 
the camera. If the Eye-Fi card has  a write-protect tab, you will not be 
able to check the card’s connection  status, or disable Eye-Fi card 
transmission when the tab is  in the locked position.
  What is displayed on the screen diff ers depending on the printer. This 
instruction manual lists all the  printing effects available (p.180).
The shooting date and time displayed is incorrect.
No image appears on the TV screen.
The card reader does not detect the card.
The [Eye-Fi Settings] me nu item does not appear.
Printing-Related Problems
There are fewer printing effects than listed in the instruction 
manual.
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If there is a problem with the camera, an 
error message will appear. Follow the on-
screen instructions.
* If the error still persists, write down the error No. and contact your nearest 
Canon Service Center.
Error Codes
No.Error Message & Solution
01
Communications between the camera  and lens is faulty. Clean the 
lens contacts.
Î Clean the electrical contacts on  the camera and lens and use a 
Canon lens (p.13, 16).
02
Card cannot be accessed. Reinse rt/change card or format card 
with camera.
Î Remove and insert the card again,  replace the card, or format the 
card (p.31, 42).
04
Cannot save images because  card is full. Replace card.
ÎReplace the card, eras e unnecessary images,  or format the card 
(p.31, 171, 42).
05
The built-in flash coul d not be raised. Turn the camera off and on 
again.
Î Operate the power switch (p.27).
06
Sensor cleaning is not possible.  Turn the camera off and on 
again.
Î Operate the power switch (p.27).
10, 20, 
30, 40, 
50, 60, 
70, 80Shooting is not possible due to an  error. Turn the camera off and 
on again or re-install the battery.
Î Operate the power switch, remove  and install the battery pack 
again, or use a Ca non lens (p.27, 26)
Error No.
Countermeasures
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•TypeType:Digital, single-lens reflex, AF/AE camera with built-in 
flash
Recording media: SD memory card,  SDHC memory card, SDXC memory 
card
Image sensor size: 22.3 x 14.9 mm
Compatible lenses: Canon EF le nses (including EF-S lenses)
(35mm-equivalent focal length  is approx. 1.6 times the 
lens focal length)
Lens mount: Canon EF mount
• Image SensorType: CMOS sensor
Effective pixels: Approx. 18.00 megapixels
Aspect ratio: 3:2
Dust delete feature: Auto, Manual, Dust Delete Data appending
• Recording SystemRecording format: Design rule  for Camera File System 2.0
Image type: JPEG, RAW (14-bit Canon original)
RAW+JPEG simultaneous recording possible
Recorded pixels: Large :  Approx. 17.90 megapixels (5184 x 3456)
Medium : Approx. 8.00 megapixels (3456 x 2304)
Small : Approx. 4.50 me gapixels (2592 x 1728)
RAW : Approx. 17.90 megapixels (5184 x 3456)
• Image ProcessingPicture Style: Standard, Portrait, Landscape, Neutral, Faithful, 
Monochrome, User Def. 1 - 3
White balance: Auto, Preset (Daylight , Shade, Cloudy, Tungsten light, 
White fluorescent lig ht, Flash), Custom
White balance correction an d white balance bracketing 
features provided
* Color temperature information transmission enabled
Noise reduction: Applicable to long  exposures and high ISO speed shots
Automatic image 
brightness correction: Auto Lighting Optimizer
Highlight tone priority: Provided
Lens peripheral 
illumination correction: Provided
Specifications
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226
• ViewfinderType:Eye-level pentamirror
Coverage: Vertical/Horizontal approx. 95%
Magnification: Approx. 0.87x (-1 m
-1 with 50mm lens at infinity)
Eye point: Approx. 19 mm (From eyepiece lens ce nter at -1 m-1)Built-in dioptric adjustment: -3.0 - +1.0 m-1 (dpt)
Focusing screen: Fix ed, Precision Matte
Mirror: Quick-return type
Depth-of-field preview: Provided
• AutofocusType: TTL secondary image-registration, phase detection
AF points: 9 AF points
Metering range: EV -0.5 -  18 (at 23°C/73°F, ISO 100)
Focus modes: One-Shot AF , AI Servo AF, AI Focus AF, Manual focusing 
(MF)
AF-assist beam: Small series of  flashes fired by built-in flash
• Exposure ControlMetering modes: 63-zone TT L full-aperture metering
• Evaluative metering ( linkable to any AF point)
• Partial metering (a pprox. 9% of viewfinder at center)
• Spot metering (a pprox. 4% of viewfinder at center)
• Center-weighted  average metering
Metering range: EV 1 - 20 (at 23°C /73°F with EF50mm f/1.4 USM lens, 
ISO 100)
Exposure control: Program  AE (Full Auto, Portrait, Landscape, Close-up, 
Sports, Night Portrait, Fl ash Off, Creative Auto, 
Program), shutter-priority AE, aperture-priority AE, 
depth-of-field AE, manual exposure
ISO speed: Basic Zone modes: ISO 100 - 3200 set automatically
(Recommended  Creative Zone modes:  ISO 100 - 6400 (in whole-stop 
exposure index) increments), ISO 100 - 6400 
Auto, or ISO spee d expanded to 
ISO 12800
Exposure compensation: Manual and AEB (Settable in  combination with manual 
exposure compensation)
Settable amount: ±5 stops in  1/3- or 1/2-stop increments
AE lock: Auto: Applied in One-Shot AF mode with evaluative 
metering when focus is achieved
Manual: By AE lock button
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Specifications
•ShutterType:Electronically-controlled, focal-plane shutter
Shutter speeds:1/4000 sec. to 1/60 sec. (Full  Auto mode), X-sync at 1/200 sec.1/4000 sec. to 30 sec., bulb  (Total shutter speed range. 
Available range varies by shooting mode.)
• FlashBuilt-in flash: Retractable, auto pop-up flash
Guide No.: 13/43 (ISO  100, in meters/feet)
Flash coverage: 17mm  lens angle of view
Recycling time approx. 3 sec.
External flash: EX-series Speedlite (F lash functions settable with the 
camera)
Flash metering: E-TTL II autoflash
Flash exposure compensation: ±2 stops in 1/3- or 1/2-stop increments
FE lock: Provided
PC terminal: None
• Drive SystemDrive mode:Single shooting, continuo us shooting, self-timer with 10-
sec. or 2-sec. delay and 10-sec. delay with continuous 
shooting
Continuous shooting speed: Max. approx. 3.7 shots/sec.
Max. burst: JPEG Large/Fine: Approx. 34 shots
RAW: Approx. 6 shots
RAW+JPEG Large/Fine: Approx. 3 shots
* Figures are based on Cano n’s testing standards (ISO 
100 and Standard Picture Style) using a 4GB card.
• Live View ShootingFocusing: Live mode, Face detection Li ve mode (Contrast 
detection)
Quick mode (Phase-d ifference detection)
Manual focusing (5x/10x  magnification possible)
Metering modes: Evaluative me tering with the image sensor
Metering range: EV 0 -  20 (at 23°C/73°F with EF50mm f/1.4 USM lens, 
ISO 100)
Grid display: Two types
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• Movie ShootingMovie compression:MPEG-4 AVC/H.264
Variable (average) bit rate
Audio recording format: Linear PCM
Recording format: MOV
Recording size
and frame rate: 192 0x1080 (Full HD) :
 30p/25p/24p
1280x720 (HD) : 60p/50p
640x480 (SD) :
 60p/50p
Crop 640x480 (SD) : 60p/50p
* 30p: 29.97 fps, 25p: 25.00 fps, 24p: 23.976 fps, 60p:  59.94 fps, 50p: 50.00 fps
File size: 1920x1080 (30p/25p/24p) : Approx. 330 MB/min.
1280x720 (60p/50p) :  Approx. 330 MB/min.
640x480 (60p/50p) : Approx. 165 MB/min.
Crop 640x480 (60p/50p) :  Approx. 165 MB/min.
Focusing: Same as focusing with Live View shooting
Metering modes: Center-weighted aver age and evaluative metering with 
the image sensor
* Automatically set by the focusing mode
Metering range: EV 0 - 20 (at 23°C /73°F with EF50mm f/1.4 USM lens, 
ISO 100)
Exposure control: Program AE (expo sure compensation possible) for 
movies and manual exposure
ISO speed: With autoexposure shooting:
Automatically set wi thin ISO 100 - 6400
With manual exposure:
Manually settable within IS O 100 - 6400 (in whole-stop 
increments), ISO auto
Sound recording: Built-in  monaural microphone
External stereo  microphone term inal provided
Grid display: Two types
• LCD MonitorType:TFT color liquid-crystal monitor
Monitor size and dots: 3.0-in. wi th approx. 1.04 million dots
Coverage: Approx. 100%
Brightness adjustment: Manual (7 levels)
Interface language: 25
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Specifications
• Image PlaybackImage display formats: Single image, Single image + Info (Basic info, detailed 
info, histogram), 4-image in dex, 9-image index, image 
rotate possible
Zoom magnification: Approx. 1.5x - 10x
Image browsing methods: Single image, jump by 10  or 100 images, by shooting 
date, by movie, by stills
Highlight alert: Overexposed highlights blink
Movie playback: Enabled (LCD moni tor, video/audio OUT, HDMI OUT)
Built-in speaker
• Direct PrintingCompatible printers: PictB ridge-compatible printers
Printable images: JPEG and RAW images
Print ordering: DPOF V ersion 1.1 compatible
• Custom FunctionsCustom Functions: 12
My Menu registration: Provided
Copyright information: Entry and inclusion possible
• InterfaceAudio/video OUT/
Digital terminal:Analog video (Compatible with  NTSC/PAL)/stereo audio output
For personal computer communi cation and direct printing 
(Hi-Speed USB equivalent)
HDMI mini OUT terminal: Type C (Auto switching of resolution), CEC-compatible
External microphone 
IN terminal: 3.5mm dia. stereo mini-jack
Remote control terminal: For Remote Switch RS-60E3Wireless remote control: Remote Controller RC-6
• Power SourceBattery:Battery Pack LP-E8 (Quantity 1)
* AC power can be supplied via AC Adapter Kit ACK-E8
* With Battery Grip BG-E 8 attached, size-AA/LR6 
batteries can be used
Battery life: With viewfinder shooting:
(Based on CIPA 
Approx. 440 shots at 23°C/73°F,  approx. 400 shots at 0°C/32°Ftesting standards) With Live View shooting:Approx. 180 shots at 23°C/73°F, approx. 150 shots at 0°C/32°F
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230
• Dimensions and WeightDimensions (W x H x D): 128.8 x 97.5 x 75.3 mm / 5.1 x 3.8 x 3.0 in.
Weight: Approx. 530 g / 18.7 oz. (CIPA testing standards)
Approx. 475 g / 16.8 oz. (body only)
• Operation EnvironmentWorking temperature range: 0°C - 40°C / 32°F - 104°F
Working humidity: 85% or less
• Battery Pack LP-E8Type: Rechargeable lithium-ion battery
Rated voltage: 7.2 V DC
Battery capacity: 1120 mAh
Working temperature range: During charging: 6°C - 40°C / 43°F - 104°F During shooting: 0°C - 40°C / 32°F - 104°F
Working humidity: 85% or less
Dimensions (W x H x D): 37.1 x 15.4 x 55.2 mm  / 1.5 x 0.6 x 2.2 in.
Weight: Approx. 52 g / 1.8 oz.
• Battery Charger LC-E8Compatible battery: B attery Pack LP-E8
Recharging time: Approx. 2 hours (at 23°C / 73°F)
Rated input: 100 - 240 V AC (50/60 Hz)
Rated output: 8.4 V DC / 720mA
Working temperature range: 6°C - 40°C / 43°F - 104°F
Working humidity: 85% or less
Dimensions (W x H x D): 69 x 28 x 87.5 mm / 2.7 x 1.1 x 3.4 in.
Weight: Approx. 82 g / 2.9 oz.
• Battery Charger LC-E8ECompatible battery: B attery Pack LP-E8
Recharging time: Approx. 2 hours (at 23°C / 73°F)
Rated input: 100 - 240 V AC (50/60 Hz)
Rated output: 8.4 V DC / 720mA
Working temperature range: 6°C - 40°C / 43°F - 104°F
Working humidity: 85% or less
Dimensions (W x H x D): 69 x 28 x 87.5 mm / 2.7 x 1.1 x 3.4 in.
Weight: Approx. 82 g / 2.9 oz.
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