Canon Eos M Instruction Manual

321
Troubleshooting Guide
If you operate the camera’s dials or lens during movie shooting, the 
operation noise will also be recorded. Using an external microphone 
(commercially available) is recommended (p.197).
 During autoexposure movie shooting, if there is a drastic change in the 
exposure level, the recording will stop momentarily until the brightness 
stabilizes. If this happens, shoot in the < M> (manual exposure) 
mode (p.180).
 Use a stereo AV cable or HDMI cable (sold separately, p.247,...

Troubleshooting Guide
322
If you selected [Clean now f], the shutter will make a noise, but no 
picture is taken (p.225).
 If you repeatedly switch the power to < 1>/ at a short 
interval, the < f> icon may not appear (p.37).
 What is displayed on the screen differs depending on the printer. This 
instruction manual lists all the printing effects available (p.270).
Sensor Cleaning Problems
The shutter makes a noise during sensor cleaning.
Automatic sensor cleaning does not work.
Printing-Related...

323
If there is a problem with the camera, an 
error message will appear. Follow the on-
screen instructions.
* If the error still persists, write down the error number and contact your nearest Canon Service Center.
Error Codes
NumberError Message and Solution
01
Communications between the camera and lens is faulty. Clean the 
lens contacts.
 Clean the electrical contacts on the camera and lens or use a 
Canon lens (p.19, 22).
02
Card cannot be accessed. Reinsert/change card or format card 
with...

324
•TypeType:Digital single-lens non-reflex AF/AE camera
Recording media:SD memory card, SDHC memory card, SDXC memory card* Compatible with UHS-I
Image sensor size: Approx. 22.3 x 14.9 mm
Compatible lenses: Canon EF-M, EF*, and EF-S* lenses * Mount Adapter EF-EOS M required.
(35 mm-equivalent focal length is approx. 1.6 times the 
lens focal length)
Lens mount: Canon EF-M mount
• Image SensorType: CMOS sensor
Effective pixels: Approx. 18.00 megapixels
Aspect ratio: 3:2
Dust delete feature: Auto, Dust...

325
Specifications
Noise reduction: Applicable to long exposures and high ISO speed shots
Automatic image 
brightness correction: Auto Lighting Optimizer
Highlight tone priority: Provided
Lens optical correction:  Peripheral illumination correction, Chromatic aberration correction
• AutofocusType:Hybrid CMOS AF System
AF points: 31 points (Max.)
Focusing brightness range:EV 1 - 18 (at 23°C/73°F, ISO 100)
Focus mode: AF, Manual (MF), AF+MF
AF-assist beam: Built-in (LED lamp)
• Exposure ControlMetering...

Specifications
326
•ShutterType:Electronically-controlled, focal-plane shutter
Shutter speeds: 1/4000 sec. to 1/60 sec. (Scene Intelligent Auto mode),  X-sync at 1/200 sec.
1/4000 sec. to 30 sec., Bulb (Total shutter speed range. 
Available range varies by shooting mode.)
• External SpeedliteCompatible Speedlites: EX-series Speedlite (Flash functions settable with the camera)
Flash metering: E-TTL II autoflash
Flash exposure
compensation: ±2 stops in 1/3- or 1/2-stop increments
FE lock: Provided
PC...

327
Specifications
• Movie ShootingMovie compression: MPEG-4 AVC/H.264Variable (average) bit rate
Audio recording format: Linear PCM
Recording format: MOV
Recording size
and frame rate: 1920x1080 (Full HD) : 30p/25p/24p 1280x720 (HD) : 60p/50p
640x480 (SD) : 30p/25p
* 30p: 29.97 fps, 25p: 25.00 fps, 24p: 23.976 fps, 60p: 59.94 fps, 50p: 50.00 fps
File size: 1920x1080 (30p/25p/24p): Approx. 330 MB/min.
1280x720 (60p/50p) : Approx. 330 MB/min.
640x480 (30p/25p) : Approx. 82.5 MB/min.
Focusing: Hybrid CMOS...

Specifications
328
•LCD MonitorType:TFT color liquid-crystal monitor
Monitor size and dots: Wide, 7.7 cm (3.0-in.) (3:2) with approx. 1.04 million dots
Brightness adjustment: Manual (7 levels)
Interface languages: 25
Feature guide: Displayable
•PlaybackImage display formats: Single-image display, Single-image + Info display (Basic  info, shooting info, histogram), 4-image index, 9-image 
index, image rotate possible
Zoom magnification: Approx. 1.5x - 10x
Highlight alert: Overexposed highlights blink...

329
Specifications
• InterfaceAudio/video OUT/
Digital terminal:Analog video (compatible with NTSC/PAL)/stereo audio outputPersonal computer communication and direct printing 
(Hi-Speed USB equivalent), GPS receiver GP-E2 
connection
HDMI mini OUT terminal: Type C (auto switching of resolution), CEC-compatible
External microphone 
IN terminal: 3.5 mm diameter stereo mini-jack
Wireless remote control: Remote Controller RC-6
Eye-Fi card: Compatible
•PowerBattery: Battery Pack LP-E12 (Quantity 1)
* AC power...

Specifications
330
• Battery Charger LC-E12Compatible battery: Battery Pack LP-E12
Recharging time: Approx. 2 hours (at 23°C/73°F)
Rated input: 100 - 240 V AC (50/60 Hz)
Rated output: 8.4 V DC / 540 mA
Working temperature range: 5°C - 40°C / 41°F - 104°F
Working humidity: 85% or less
Dimensions (W x H x D): Approx. 65 x 25.5 x 90  mm / 2.6 x 1.0 x 3.5 in.
Weight: Approx. 81 g / 2.9 oz.
• Battery Charger LC-E12ECompatible battery: Battery Pack LP-E12
Recharging time: Approx. 2 hours (at 23°C/73°F)
Rated...