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Canon cinema EOS1D C User Manual

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    Synchronizing the Time
    4Select [Sync time between 
    cameras].
    XSelect [OK] on the next screen 
    displayed, shown below.
    5Select [Wired].
     After selecting [Wired], select [OK].
     Steps up to this point are the same on 
    master and slave cameras.
    6Set up the master camera.
     After configuring the master camera 
    settings following steps 1–5, select 
    [Master].
    XWhen the next screen is displayed, 
    the master camera is ready. Go to 
    step 7 to set up the slave cameras. 
    						
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    Synchronizing the Time
    7Set up the slave cameras.
     After configuring the slave camera 
    settings following steps 1–5 on the 
    preceding pages, select [Slave].
    XSelect [OK] on the next screen 
    displayed, shown below.
     To set the time on multiple slave 
    cameras, follow these steps on each 
    slave camera. The master camera 
    screen shown in step 8 indicates the 
    number of slave cameras.
    8On the master camera, select 
    [OK].
     Check the number of slave cameras, 
    and then select [OK].
    XThe time on slave cameras is now 
    synchronized to the master camera 
    time.
     Select [OK] to return to the [Network 
    settings] screen. 
    						
    							83
    8
    Troubleshooting 
    						
    							84
    If wired LAN errors are displayed on the camera LCD monitor, refer to 
    the examples of corrective actions in this chapter to eliminate the cause 
    of the error. In case of errors, the  lamp on the camera blinks. 
    The error details can also be checked on the [53] tab under 
    [Communication settings]  [Network settings]  
    [Error description].
    If [Waiting to retry transfer…] is displayed
    If image transfer via FTP fails after 
    shooting, the screen on the left is 
    displayed, and the camera’s  
    lamp blinks in red. Check the error 
    number and eliminate the cause of the 
    error. 
    Once the cause of the error is eliminated, the images whose transfer 
    previously failed will be transferred automatically. 
    Note that if you cancel image transfer or turn off the camera, auto retry 
    is not performed. Follow the steps on page 34 to transfer the images.
    Handling Error Messages
    11 (p.85)12 (p.85)
    21 (p.85)22 (p.86)23 (p.87)24 (p.88)25 (p.89)
    26 (p.89)
    41 (p.91)42 (p.93)43 (p.93)44 (p.94)45 (p.94)
    46 (p.95)47 (p.95)
    73 (p.96)
    81 (p.96)
    91 (p.96) 
    						
    							85
    Handling Error Messages
     Is EOS Utility ready for pairing?
    XCheck that EOS Utility is ready for pairing (p.44).
     Is the target computer on? 
    XTurn on the target computer and wait for a while.
    What to check on the camera
     Is the camera’s network setting set to [Auto setting], or its IP 
    address setting set to [Auto assign]?
    XIf you are not using a DHCP server, set the camera’s network setting 
    to [Manual setting] and IP address setting to [Manual setting] (p.17).
    What to check on the DHCP server
     Is the DHCP server on?
    XTurn the DHCP server on.
     Are there enough addresses for assignment by the DHCP server?
    XIncrease the number of addresses assigned by the DHCP server.
    XRemove devices assigned addresses by the DHCP server from the
    network to reduce the number of addresses in use.
    11: Connection target not found
    12: Connection target not found
    21: No address assigned by DHCP server 
    						
    							86
    Handling Error Messages
     Is the DHCP server functioning correctly?
    XCheck the DHCP server settings to make sure it is functioning 
    correctly as a DHCP server.
    XIf applicable, ask your network administrator to ensure that the DHCP 
    server can be used.
    What to check on the camera
     Is the camera’s network setting set to [Auto setting], or its IP 
    address setting set to [Auto assign]?
    XIf you are not using a DNS server, set the camera’s DNS address 
    setting to [Disable] (p.17).
     On the camera, does the DNS server’s IP address setting match 
    the server’s actual address?
    XConfigure the IP address on the camera to match the actual DNS 
    server address (p.17, 97).
    What to check on the DNS server
     Is the DNS server on?
    XTurn the DNS server on.
     Are the DNS server settings for IP addresses and the 
    corresponding names correct?
    XOn the DNS server, make sure IP addresses and the corresponding 
    names are entered correctly.
    22: No response from DNS server 
    						
    							87
    Handling Error Messages
     Is the DNS server functioning correctly?
    XCheck the DNS server settings to make sure the server is functioning 
    correctly as a DNS server.
    XIf applicable, ask your network administrator to ensure that the DNS 
    server can be used.
    What to check on the network as a whole
     Does your network include a router or similar device that serves 
    as a gateway?
    XIf applicable, ask your network administrator for the network gateway
    address and enter it on the camera (p.17, 97).
    XMake sure the gateway address setting is correctly entered on all 
    network devices, including the camera.
    What to check on the camera
     Is another device on the camera network using the same IP 
    address as the camera?
    XChange the camera’s IP address to avoid using the same address as 
    another device on the network. Otherwise, change the IP address of 
    the device that has a redundant address.
    XIn network environments with a DHCP server, if the camera’s IP 
    address setting is [Manual setting], change it to [Auto assign] (p.17).
    23: Duplicate IP address 
    						
    							88
    Handling Error Messages
    What to check on the camera
     The camera’s proxy server setting is [Enable]. Does the error 
    occur under this setting?
    XIf you are not using a proxy server, set the camera’s proxy server 
    setting to [Disable] (p.23).
     Do the camera’s [Address setting] and [Port No.] settings match 
    those of the proxy server?
    XConfigure the camera’s proxy server address and port number to match
    those of the proxy server (p.22).
     In the camera’s [Proxy server] settings, have you only entered 
    [Server name]?
    XIf the proxy server’s [Address] setting is not configured on the 
    camera, enter it along with the DNS server address (p.17). Make sure 
    the server name and port number for the proxy server are entered 
    correctly (p.22).
    What to check on the proxy server
     Is the proxy server on?
    XTurn the proxy server on.
     Is the proxy server functioning correctly?
    XCheck the proxy server settings to make sure the server is functioning 
    correctly as a proxy server.
    XIf applicable, ask your network administrator for the proxy server 
    address or server name and port number, and then enter them on the 
    camera.
    24: No response from proxy server 
    						
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    Handling Error Messages
    What to check on the network as a whole
     Does your network include a router or similar device that serves 
    as a gateway?
    XIf applicable, ask your network administrator for the network gateway
    address and enter it on the camera.
    XMake sure the gateway address setting is correctly entered on all 
    network devices, including the camera.
     Is another device on the camera network using the same IP 
    address as the camera?
    XThis error occurs if the camera is connected to a network where 
    another device subsequently connects with the same IP address. 
    Change the camera’s IP address to avoid using the same address as 
    another device on the network. Otherwise, change the IP address of 
    the device that has a redundant address.
    What to check on the camera
     On the camera, the network setting is [Auto setting]. Does the 
    error occur under this setting?
    XIf you are not using a DHCP server, set the camera’s network setting 
    to [Manual setting] (p.17).
    25: Another terminal has set the same IP address
    26: No response from DHCP server 
    						
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    Handling Error Messages
    What to check on the DHCP server
     Is the DHCP server on?
    XTurn the DHCP server on.
     Are the DHCP server settings for IP addresses and the 
    corresponding names correct?
    XOn the DHCP server, make sure IP addresses and the corresponding
    names are entered correctly.
     Is the DHCP server functioning correctly?
    XCheck the DHCP server settings to make sure it is functioning 
    correctly as a DHCP server.
    XIf applicable, ask your network administrator to ensure that the DHCP 
    server can be used.
    What to check on the network as a whole
     Does your network include a router or similar device that serves 
    as a gateway?
    XIf applicable, ask your network administrator for the network gateway
    address and enter it on the camera (p.17).
    XMake sure the gateway address setting is correctly entered on all 
    network devices, including the camera. 
    						
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