Canon cinema EOS C500 PL User Manual

181
Displaying the Status Screens
[Media] Status Screen
NOTES
• Depending on the recording media, the total space di splayed on the screen may differ from the nominal 
capacity listed on the CF card or SD card.
[4K/2K/MXF 1/2] Status Screen (  mode, 4K and 2K modes only) 
1 6 4
7
8 5
9
10
11
2
3
1CF card A
2CF card B
3 SD card
4 Total space on CF card A
5 Used space on CF card A
6 Available recording time on CF card A 7 Approximate used space on CF card A
8 Total space on SD card
9 Used space on SD card...

Displaying the Status Screens
182
[4K/2K/MXF 2/2] (  mode) / [Video] (  mode) Status Screen 
* Appears in   mode only.
[Metadata 1/2] Status Screen ( mode only)
[Metadata 2/2] Status Screen ( mode only)
2
3
45
6*
8*
7*
1
1 HDMI OUT terminal status
2 HD/SD SDI terminal output status and scan mode 
(A 149)
3 SYNC OUT terminal outp ut status and scan 
mode ( A150) 4 HD/SD onscreen displays (
A151)
5 SD output resizing method ( A150)
6 MXF clip bit rate/resolution* ( A64)
7 MXF clip frame rate* ( A65)
8 MXF...

183
Displaying the Status Screens
[Battery/Hour Meter] Status Screen
[/  Data 1/3] Status Screen 
( mode only)
1
2
3
4
5
1 Remaining recording time
2 Remaining battery level indicator
3 Battery life indicator 4 Total operation time (
A177)
5 Operation time since using [Reset Hour Meter] 
(A 177)
1
3
2
5
6
7
8
4 9
1 Custom picture file name (
A114)
2Gamma ( A117)
3 Master pedestal ( A118)
4 Master black RGB levels ( A118)
5 Black gamma settings (level, range and point)  (A 118) 6 Knee settings (slope,...

Displaying the Status Screens
184
[/  Data 2/3] Status Screen ( mode only)
[/  Data 3/3] Status Screen ( mode only)
1
3
2
5
6
7
4
1 Sharpness settings (level, horizontal detail 
frequency, horizontal/vertical detail balance, and 
limit) ( A119)
2 Sharpness settings (select, knee aperture gain  and slope) ( A119)
3 Level depend settings (level, slope and offset)  (A 120) 4 Coring settings (level, offset, curve and depth) 
(A 119)
5Noise reduction ( A120)
6 Color matrix settings  (select, gain and phase)...

185
Troubleshooting
Troubleshooting
If you have a problem with your camera, refer to this section. Consult a Canon Service Center if the problem 
persists.
Power source
The camera will not turn on or it turns off by itself.- The battery pack is exhausted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
Shortly after turning it on, the camera turns off on its own. - You are using a DC coupler or a battery pack that is not compatible for use with this camera. Use a...

Troubleshooting
186
The camera becomes hot during use.- The camera may become hot while shooting. This is not a malfunction.
- The camera’s internal temperature will rise if the cooling fan filter under the MON./3G-SDI terminal cover has clogged. Replace the filter ( A197). 
The built-in ND filter is stuck and does not change. - The electronic motor that drives the ND filter may not be working correctly. As an emergency measure, you can operate the ND filter manually ( A198). Eventually, consult a Canon...

187
Troubleshooting
 appears in red on the screen.
- The camera’s internal temperature has risen while   appeared in yellow on the screen.
- If [Other Functions]  > [Fan] is set to [On], turn off the camera and wait until the temperature has lowered.
- In   mode, when [Other Functions]  > [Fan] is set to [Automatic] and the cooling fan is deactivated while you are 
shooting, the cooling fan will start automatically (  appears on the screen). 
- The camera’s internal temperature will rise if the cooling...

Troubleshooting
188
Cannot record on the SD card.- Initialize the SD card ( A45) when you use it with the camera for the first time.
- The LOCK switch on the SD card is set to prevent accidental erasure. Change the position of the LOCK switch.
- The SD card is full. Delete some photos ( A162) to free some space or replace the SD card.
- The folder and file numbers have reached their maximum value. Set the [Other Functions]  > [Photo Numbering] 
setting to [Reset] and insert a new SD card.
Recording to...

189
Troubleshooting
Cannot record- Cannot record on a CF card. The file control information is corrupted or there was an encoder error. Turn off the camera and back on again. Then, remove the CF card being us ed and reinsert it. Alternatively, replace the CF card. If 
this does not solve the problem, consult a Canon Service Center.
• Corrupted file control information cannot be recovered. CF  cards or clips with corrupt file control information cannot 
be read by the Canon XF Utility software or...

Troubleshooting
190
CF card slot cover is open.- The CF card slot cover was open when the camera was switched to or turned on in   mode. Close the cover.
Change the battery pack - The battery pack is exhausted. Replace or charge the battery pack.
%  / $  Mark Error
- Could not add a  % mark or  $ mark. If the message appears in   mode, try adding the mark again. If that does 
not work, add the mark in   mode. If the message appears in   mode, turn off the camera and then back 
on. Then, try to add the...