Canon cinema EOS C300 PL User Manual

171
Displaying the Status Screens
[GPS Information Display] Status Screen ( mode only)
For details refer to 
Recording GPS Information (Geotagging) ( A 103).
1
3 2
54
1Latitude
2Longitude
3Elevation 4 UTC (coordinated universal time) date and time
5 Satellite signal strength 

Troubleshooting
172
Troubleshooting
If you have a problem with your camcorder, refer to this section. Consult your dealer or a Canon Service Center 
if the problem persists.
Power source
The camcorder will not turn on or it turns off by itself.
- The battery pack is exhausted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
Shortly after turning it on, the camcorder turns off on its own. - You are using a DC coupler or a battery pack that is not compatible for use...

173
Troubleshooting
After using the camcorder for a long time, it becomes hot.- The camcorder may become hot after using it continuously fo r long periods of time; this is not a malfunction. If the 
camcorder becomes unusually hot or it becomes hot after using it only for a short while, it may indicate a problem with 
the camcorder. Consult a Canon Service Center.
The built-in ND filter is stuck and does not change. - The electronic motor that drives the ND filter may not be working correctly. As an...

Troubleshooting
174
Picture and Sound
Screen displays turn on and off repeatedly.- The battery pack is exhausted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
Abnormal characters appear on the screen and the camcorder does not operate properly. - Disconnect the power source and reconnect it after a short time. If the problem still persists, perform one of the following actions.
• Disconnect the power source and press the RESET button. This resets all the...

175
Troubleshooting
The optional RC-V100 Remote Controller or commercially available remote control does not work.- Make sure that the [Other Settings]  > [REMOTE Term.] setting is set to [RC-V100] when using the optional RC-V100 
Remote Controller or [Standard] when usin g a commercially available remote control. 
- When [Camera Setup]  > [CINEMA Locked] is set to [On] or a custom picture file is not selected, custom picture 
settings cannot be adjusted using the RC-V100. Set [CINEMA Locked] to [Off] or...

Troubleshooting
176
CF A/CF B Cannot restore- Could not recover data on the CF card. Save your clips ( A143) and initialize the CF card ( A45).
CF A/CF B error
- The CF card cannot be recognized or cannot be accessed. Check that the CF card is inserted correctly and not malfunctioning. 
CF A/CF B Management data is not supported and will be deleted - This message may appear if you insert into the camc order a CF card that was initialized by another Canon 
professional camcorder. Check the contents of the...

177
Troubleshooting
Data on CF A/CF B needs recovering   Attempt to recover?- If data on the CF card is corrupted, such as when the power suddenly turned off while recording, the data must be recovered. When this message appears, select [OK] and press SET.
Fan error - The cooling fan may not be working pr operly. Consult a Canon Service Center.
File name error - The folder and file numbers have reached their maximum value. Set [Other Functions] 
> [Photo Numbering] to 
[Reset] and delete all the photos...

Handling Precautions
178
Handling Precautions
Camcorder
Be sure to observe the following precautions to ensure maximum performance. 
• Do not carry the camcorder by the LCD panel or mo nitor unit. Be careful when closing the LCD panel.
• Do not leave the camcorder in places subject to high temp eratures (like the inside of a car parked under direct 
sunlight), or high humidity.
• Do not use the camcorder near strong electromagnetic fi elds such as near powerful magnets and motors, MRI 
machines or...

179
Handling Precautions
• Dirty terminals may cause a poor contact between the battery pack and the camcorder. Wipe the terminals 
with a soft cloth.
Long-term storage 
• Store battery packs in a dry place at  temperatures no higher than 30
°C (86°F). 
• To extend the battery life of the battery pack, discharge it completely before storing it.
• Charge and discharge all your battery packs fully at least once a year.
Always attach the battery terminal cover. 
Do not allow any metal objects to touch the...

Handling Precautions
180
Recording Media
• We recommend backing up the recordings on the recording media onto your computer. Data may be 
corrupted or lost due to defects or exposure to static electricity. Canon sha ll not be liable for lost or corrupted 
data.
• Do not touch or expose the terminals to dust or dirt.
• Do not use recording media in places subject to strong magnetic fields.
• Do not leave recording media in places subj ect to high humidity and high temperature.
• Do not disassemble, bend,...