Canon cinema EOS C300 PL User Manual

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Displaying the Status Screens
[GPS Information Display] Status Screen ( mode only)
For details refer to 
Recording GPS Information (Geotagging) ( A 103).
1
3 2
54
1Latitude
2Longitude
3Elevation 4 UTC (coordinated universal time) date and time
5 Satellite signal strength 
						

							Troubleshooting
172
Troubleshooting
If you have a problem with your camcorder, refer to this section. Consult your dealer or a Canon Service Center 
if the problem persists.
Power source
The camcorder will not turn on or it turns off by itself.
- The battery pack is exhausted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
Shortly after turning it on, the camcorder turns off on its own. - You are using a DC coupler or a battery pack that is not compatible for use with this camcorder. Use a recommended battery pack ( A184).
Cannot charge the battery pack. - The temperature of the battery pack is outside the charging range. If the battery pack’s temperature is below 0 °C (32 °F), warm it before charging it; if it is above 40 °C (104 °F), let the battery pack cool down before charging it.
- Charge the battery pack in temperatures between 0 °C and 40 °C (32 °F and 104 °F).
- The battery pack is faulty. Replace the battery pack.
The battery pack is exhaus ted extremely quickly even at normal temperatures.
- Check the [Battery/Hour Meter] status screen ( A169) to see whether the battery pack is at the end of its service life. 
If so, buy a new battery pack.
Recording
The camcorder’s controls are not responsive/disabled
- The grip unit’s plug may not be correctly connected to the camcorder. When attaching the grip unit to the camcorder, make sure the grip unit’s plug is firmly inserted all the way into the connection terminal on the camcorder ( A41). If 
you changed the angle of the grip unit, make sure you did not partially disconnect the plug by mistake.
-When the Q  switch is set to C, all buttons except for the START/STOP button are locked and cannot be 
operated. (Depending on the [Other Functions]  > [Custom Function]  > [C  START/STOP] setting, the START/STOP 
may be locked as well.) Set the  Q switch to CAMERA.
Pressing the START/STOP button will not start recording. - The CF card is full or it already contains the maximum number of clips (999 clips). Delete some clips ( A134) or save 
your clips ( A143) and initialize the CF card ( A45) to free some space. Alternatively, replace the CF card.
- The camcorder is in lens exchange mode. Press the assignable button set to [LENS EXCHANGE] to exit this mode.
The point where the START/STOP button was pressed does not match the beginning/end of the recording. - There is a slight interval between pressing the START/STOP button and the actual start/end of recording. This is not a malfunction.
The camcorder will not focus. - The viewfinder is not adjusted. Use the dioptric adjustment dial to make the proper adjustment ( A38). 
- The lens is dirty. Clean the lens with a soft lens-cleaning cloth.
When a subject flits across in front of the lens, the image appears slightly bent. - This is a phenomenon typical of CMOS image sensors. When a subject crosses very quickly in front of the camcorder, the image may seem slightly warped. This is not a malfunction.
Bright red, green or blue dots appear on the screen. - The camcorder’s CMOS sensor is a delicate piece of precision engineering. Direct exposure of the sensor to ion rays or other types of cosmic radiation may affect it and this may rarely appear  as bright colored dots on the screen. This is the nature of 
CMOS image sensors and does not represent a malfunction. Adjusting the black balance ( A48) may help solve the problem.
- The effects of the damage may be more noticeable when the camcorder is used in places subject to high  temperatures, when a high ISO speed or gain level is used and when slow shutter speeds are used.
Changing between recording ( ÜREC) and record pause (STBY) takes longer than usual.
- When the CF card contains a large number of clips, some operations may take longer than usual. Save your clips  (A 143) and initialize the CF card ( A45). Alternatively, replace the CF card.
The camcorder cannot record to a CF card properly. - This may occur as recordings are made and deleted over time. Save your clips ( A143) and initialize the CF card ( A45). 
						

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Troubleshooting
After using the camcorder for a long time, it becomes hot.- The camcorder may become hot after using it continuously fo r long periods of time; this is not a malfunction. If the 
camcorder becomes unusually hot or it becomes hot after using it only for a short while, it may indicate a problem with 
the camcorder. Consult a Canon Service Center.
The built-in ND filter is stuck and does not change. - The electronic motor that drives the ND filter may not be working correctly. As an emergency measure, you can operate the ND filter manually ( A182). Eventually, consult a Canon Service Center.
Playback
Cannot delete a clip.
- You cannot delete clips with an  $ mark. Remove the $  mark (A133) to delete the clip.
Deleting clips takes longer than usual. - When the CF card contains a large number of clips, some  operations may take longer than usual. Save your clips 
( A 143) and initialize the CF card ( A45).
Cannot delete a photo. - The photo is protected. Remove the protection ( A151).
- The LOCK switch on the SD card is set to prevent accidental erasure. Change the position of the LOCK switch.
Cannot copy clips. - There is not enough available space on the CF card being copied to or the CF card already contains the maximum number of clips (999 clips). Delete some clips (A 134) to free some space or replace the CF card.
Indicators and Onscreen Displays
ì appears in red on the screen.
- Battery pack is exhausted. Replace or charge the battery pack.
í  appears on the screen.
- The camcorder cannot communicate with the battery pack attached so the remaining battery time cannot be  displayed.
The tally lamp does not illuminate. - Set [Other Functions]  > [Tally Lamp] to [On].
The tally lamp flashes quickly.   (4 flashes per second) - The battery pack is exhausted. Replace or charge the battery pack.
- There is not enough available space on the CF card. Delete some clips ( A134) to free some space or replace the CF 
card.
- A system error has occurred. Turn off the camcorder and back on again. If this does not solve the problem, consult a  Canon Service Center.
The tally lamp flashes slowly.   (1 flash per second) - The combined available space on both CF cards is low. Replace the CF card that is not being recorded onto.
*  appears in red on the screen.
- An SD card error occurred. Turn off the camcorder. Remove and reinsert the SD card. Initialize the SD card if the  display does not change back to normal.
- The SD card is full. Replace the SD card or delete some photos ( A150) to free some space on the SD card.
Even after stopping recording, the CF 2/CF 3 access indicator stays illuminated in red.
- The clip is being recorded. This is not a malfunction.
 appears in yellow on the screen.
- The camcorder’s internal temperature has reached a predetermined level. You can continue using the camcorder.
 appears in red on the screen.
- The camcorder’s internal temperature has risen further while   appeared in yellow on the screen.
- If [Other Functions]  > [Fan] is set to [On], turn off the camcorder and wait until the temperature has decreased.
- In   mode, when [Other Functions]  > [Fan] is set to [Automatic] and the cooling fan is turned off while you are 
shooting, the fan will be activated auto matically (  appears on the screen). 
i  appears on the screen.
- The camcorder and lens cannot communicate normally. Clean the lens’s contacts and reattach the lens. 
						

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Picture and Sound
Screen displays turn on and off repeatedly.- The battery pack is exhausted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
Abnormal characters appear on the screen and the camcorder does not operate properly. - Disconnect the power source and reconnect it after a short time. If the problem still persists, perform one of the following actions.
• Disconnect the power source and press the RESET button. This resets all the camcorder’s settings to default values 
except for custom picture settings and the hour meter.
• Use the [Other Functions]  > [Reset]  > [All Settings] function. This resets all the camcorder’s settings to default 
values except for the hour meter.
Video noise appears on screen. - Keep a distance between the camcorder and devices that emit strong electromagnetic fields such as near powerful magnets and motors, MRI machines or high-voltage power lines. 
Horizontal bands appear on the screen. - This is a phenomenon typical of CMOS image sensors when recording under some types of fluorescent, mercury or sodium lamps. This is not a malfunction. You may be able to reduce the symptoms by setting [Camera Setup]  > 
[Flicker Reduction] to [Automatic] and/or by setting the shutter mode to [Speed] and the shutter speed to a value 
matching the frequency of the local electrical system: 1/ 50* or 1/100 for 50 Hz systems, 1/60 or 1/120 for 60 Hz 
systems.
* May not be available depending on the frame rate.
Audio cannot be recorded.
- An external microphone connected to the XLR terminal re quires phantom power. Set the XLR terminal switch to 
MIC+48V ( A92).
- The camcorder’s MIC terminal is given priority over the XLR  terminals. To record audio from the XLR terminals, be sure 
not to connect any microphones to the MIC terminal.
Audio is recorded at an extremely low level. - When using the XLR terminals: The AUDIO LEVEL switch is set to M, and the recording level is set too low. When using the MIC terminal: [Audio Setup]  > [Audio Input]  > [MIC Mode] is set to [Manual] and the [MIC Level] setting is too 
low. Check the audio level meter on the screen or rear panel and adjust the audio level correctly ( A93, 94).
- The microphone attenuator is on. Turn off the microphone attenuator ( A94, 95).
Sound is distorted or is recorded at lower levels. - When recording near loud sounds (such as fireworks, shows  or concerts), sound may become distorted or it may not 
be recorded at the actual levels. Activate the microphone attenuator ( A94, 95), or adjust the audio recording level 
manually.
Recording Media and Accessories
Cannot insert the recording media.
- The CF card or SD card you are trying to insert is not facing the correct direction. Turn it over and insert it.
Cannot record on the CF card. - A compatible CF card must be used ( A43).
- Initialize the CF card ( A45) when you use it with the camcorder for the first time.
- The CF card is full or it already  contains the maximum number of clips (999 clips). Delete some clips (A 134) to free 
some space or replace the CF card.
Cannot record on the SD card. - Initialize the SD card ( A45) when you use it with the camcorder for the first time.
- The LOCK switch on the SD card is set to prevent accidental erasure. Change the position of the LOCK switch.
- The SD card is full. Delete some photos ( A150) to free some space or replace the SD card.
- The folder and file numbers have reached their maximum value. Set the [Other Functions]  > [Photo Numbering] 
setting to [Reset] and insert a new SD card.
Recording to and playing back from a CF card is slow. - This may occur as video is recorded/deleted over time. Save your clips ( A143) and initialize the CF card ( A45).
Recording to and playing back from an SD card is slow. - This may occur as photos are recorded/deleted over time. Save your photos and initialize the SD card ( A45). 
						

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Troubleshooting
The optional RC-V100 Remote Controller or commercially available remote control does not work.- Make sure that the [Other Settings]  > [REMOTE Term.] setting is set to [RC-V100] when using the optional RC-V100 
Remote Controller or [Standard] when usin g a commercially available remote control. 
- When [Camera Setup]  > [CINEMA Locked] is set to [On] or a custom picture file is not selected, custom picture 
settings cannot be adjusted using the RC-V100. Set [CINEMA Locked] to [Off] or select a custom picture file ([C1] to 
[C9]) (A 114).
- Turn off the camcorder, reconnect the remote controller and then turn the camcorder back on again.
The Wi-Fi Remote screen that appears in the Web browser is different from the usual one. - This may happen if the Wi-Fi enabled device was used to control another Canon camera/camcorder using a different version of the Wi-Fi Remote or Browser Remote application. Clear the cache (temporary Internet files or browsing 
data) of the Web browser used and restart the Wi-Fi Remote application. 
Connections with  External Devices
Video noise appears on a nearby TV screen.
- When using the camcorder in a room where a TV is located, keep a distance between the AC adapter and the power or antenna cables of the TV.
Playback looks fine on the camcorder but th ere is no image on the external monitor.
- The camcorder is not connected correctly to the external monitor. Make sure you are using the correct connection (A140).- The video input on the external monitor is not set to the video terminal to which you connected the camcorder. Select 
the correct video input.
The camcorder is connected using a commercially available HDMI cable, but there is no picture or sound from the 
external monitor. - Disconnect the HDMI cable and then restore the connection or turn the camcorder off and then on again.
List of Messages
Refer to this section if a message appears on the screen . The messages in this section appear in alphabetical 
order. For error messages related to the optional WFT-E6 Wireless File Transmitter refer to the 
Tr o u b l e s h o o t i n g 
section of the ‘WFT-E6 Wireless File Transmitter - Guide for Canon Camcorders’ ( A37).
Accessing CF A/CF B   Do not remove
- You opened the CF card slot cover while the camcorder was accessing the CF card. Close the CF card slot cover.
  #  Camera b  Lens communication error.   Clean the lens’s contacts and reattach the lens.
- The camcorder cannot correctly communicate with the lens due to dirty lens contacts. After the message disappears,  the  i  icon appears on the screen. Clean the lens’s contacts and reattach the lens.
Cannot acquire battery information - Battery information can be displayed only for batteries bearing the Intelligent System mark.
Cannot communicate with the battery pack.   Continue using this battery pack? - You attached a battery pack that does not bear the Intelligent System mark.
- If you are using a battery pack that bears the Intelligent System mark, there may be a problem with the camcorder or battery pack. Consult a Canon Service Center.
Cannot play back - The file control information is corrupted or there was a decoder error. Turn off the camcorder and back on again. If this does not solve the problem, co nsult a Canon Service Center.
• Corrupted file control information cannot be recovered. CF  cards or clips with corrupt file control information cannot 
be read by the Canon XF Utility software or associated plugins.
Cannot record - The file control information is corrupted or there was an encoder error. Turn off the camcorder and back on again. Then, remove the CF card being used and reinsert it. Alternatively, replace the CF card. If this does not solve the 
problem, consult a Canon Service Center.
• Corrupted file control information cannot be recovered. CF  cards or clips with corrupt file control information cannot 
be read by the Canon XF Utility software or associated plugins.
Cannot switch CF card slots - The SLOT SELECT button was pressed while the camcorder is recording. Wait until recording is finished to change the selected CF card slot. 
CF A/CF B Buffer overflow. Recording was stopped.
- The data transfer rate was too high for the CF card in use and the recording was stopped. Use a recommended card (A43). 
						

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CF A/CF B Cannot restore- Could not recover data on the CF card. Save your clips ( A143) and initialize the CF card ( A45).
CF A/CF B error
- The CF card cannot be recognized or cannot be accessed. Check that the CF card is inserted correctly and not malfunctioning. 
CF A/CF B Management data is not supported and will be deleted - This message may appear if you insert into the camc order a CF card that was initialized by another Canon 
professional camcorder. Check the contents of the CF card.
CF A/CF B Management file error   Cannot record - Cannot record because the camcorder cannot write to the file control information. This may occur if the files on the CF card were accessed using another device. Save your clips ( A143) and initialize the CF card ( A45).
• During double slot recording, both “CF A” and “CF B” will appear in the message.
CF A/CF B Media full - CF card A or CF card B is full so recording will not start. Sw itch to the CF card in the other CF card slot to record.
CF A/CF B Media is not supported - CF cards that are less than 512 MB or not UDMA-compatible cannot be used with the camcorder. Use a recommended CF card ( A43).
CF A/CF B Number of clips already at maximum - The CF card selected for recording  already contains the maximum number of clips (999 clips). Replace the CF card or 
use the CF card in the other CF card slot.
- Because both CF cards reached the maximum number of clips, double slot recording is not available.
• During double slot recording, both “CF A” and “CF B” will appear in the message.
CF A/CF B Reached the recording limit for one clip. Recording was stopped. - When recording a single clip for an extended period of time, the clip will be split into smaller video files every 2 GB (or 1 GB when recording in slow motion). This message will appear when the number of smaller video files reaches 99.
CF A/CF B Recording was stopped. - The file control information is corrupted or there was an encoder error. Turn off the camcorder and back on again. Then, remove the CF card being used and reinsert it. Alternatively, replace the CF card. If this does not solve the 
problem, consult a Canon Service Center.
• Corrupted file control information cannot be recovered. CF cards or clips with corrupt file control information cannot 
be read by the Canon XF Utility software or associated plugins.
CF A/CF B Using a card that supports UDMA mode 4 or higher is recommended - The CF card’s UDMA mode is lower than UDMA4. We recomm end using a CF card that with a UDMA mode of at least 
UDMA4.
CF A JCF B / CF B JCF A Switched
- This message appears when you use the SLOT SELECT button to switch the CF card slot in use or recording  continued from one CF card to the other.
CF A JCF B / CF B JCF A Will switch in a moment
- The CF card is almost full so recording will conti nue on the other CF card in approximately 1 minute.
Change the battery pack - The battery pack is exhausted. Replace or charge the battery pack.
%  / $  Mark Error
- Could not add a  % mark or  $ mark. If the message appears in   mode, try adding the mark again. If that does 
not work, add the mark in   mode. If the message appears in   mode, turn off the camcorder and then back 
on. Then, try to add the mark again.
Check the data on CF A/CF B   Initializing the card is also recommended - The CF card cannot be used for any of the following reasons.
• A problem has occurred with the CF card.
• The camcorder cannot read the CF card’s data.
• The CF card was initialized using a computer.
• The CF card has been partitioned. 
- Save your clips ( A143) and initialize the CF card ( A45).
Check the SD card - The SD card cannot be accessed. Check that the SD card is inserted correctly and not malfunctioning.
- Due to an SD card error, photos cannot be taken or viewed. Remove and then reinsert the SD card or use a different SD card.
Cover is open
- The CF card slot cover was open when the camcorder was switched to or turned on in   mode. Close the cover. 
						

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Troubleshooting
Data on CF A/CF B needs recovering   Attempt to recover?- If data on the CF card is corrupted, such as when the power suddenly turned off while recording, the data must be recovered. When this message appears, select [OK] and press SET.
Fan error - The cooling fan may not be working pr operly. Consult a Canon Service Center.
File name error - The folder and file numbers have reached their maximum value. Set [Other Functions] 
> [Photo Numbering] to 
[Reset] and delete all the photos on the SD card ( A150) or initialize it ( A45).
Invalid operation - The following operations cannot be performed.• Adding a shot mark to a clip that already has a shot mark or to a clip in frame recording mode or interval recording 
mode.
•Adding an $  mark to clip that already has an  $ mark or adding a  % mark to a clip that already has a  % mark.
• In   mode, immediately reviewing a recording made in a special recording mode.
• Pressing the START/STOP button when there is no CF card in the camcorder.
#  Lens error   Change the frame rate
- The lens attached to the camcorder is not compatible for shooting at the frame rate selected on the camcorder. Select  a different the frame rate ( A59).
#  Lens error   Turn the camcorder off, then on again.
- There was a communication error between the camcorder and the lens. Turn the camcorder off and then on again.
#  Lens firmware update   Firmware update failed. Try updating again.
- The lens’s firmware could not be correctly up dated. Try updating the lens’s firmware again.
Media full - CF card A and CF card B are full. Delete some clips ( A134) to free some space or replace a CF card.
Media is almost full - The amount of available space on CF card A and CF card B combined is low. Replace the CF card that is not selected.
No clips - There are no clips on the CF card to play back. Clips must be recorded ( A51) in order to play them back.
No photos - There are no photos on the SD card to play back. Photos must be taken ( A147) in order to view them. 
No Shot Marks - This message appears if shot marks in a clip were deleted from the [Shot Mark] index screen. Press the INDEX button to return to the clip index screen.
Number of Shot Marks at maximum - The shot mark could not be added because the clip already contains 100 shot marks (  and  # marks combined). You 
must delete shot marks ( A137) before adding any more.
Recorded in 24.00P standard   Check the data on CF A/CF B   Initializing the card is also recommended. - The CF card contains 24.00P recordings. To  record on this CF card, save your clips (A143) and initialize the CF card 
( A 45). To play back the recordings on the CF card, set [Other Functions]  > [24.00P] to [On].
Recorded in NTSC/PAL standard   Check the data on CF A/CF B   Initializing the card is also recommended - The CF card contains clips that were recorded using a recording type other than the one currently used by the camcorder. To record on this CF card, save your clips ( A143) and initialize the CF card ( A45). To play back the 
recordings on the CF card, set [Other Functions]  > [NTSC/PAL] to [NTSC] or [PAL] as necessary, so the camcorder 
matches the CF card.
SD card error - You inserted a MultiMedia Card (MMC) into the camcorder. Use a recommended SD card ( A43).
Shot Mark Error - Could not add a shot mark. If the message appears in   mode, try adding the mark again. If that does not work, add the mark in   mode after you finish recording. If the message appears in   mode, turn off the 
camcorder and then back on. Then, try to add the mark again.
System error - Turn off the camcorder and back on again. If this does not solve the problem, there may be a malfunction with the camcorder. Consult a Canon Service Center.
This photo cannot be displayed - You may not be able to display photos taken with other devices or image files created or edited on a computer. 
						

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Handling Precautions
Camcorder
Be sure to observe the following precautions to ensure maximum performance. 
• Do not carry the camcorder by the LCD panel or mo nitor unit. Be careful when closing the LCD panel.
• Do not leave the camcorder in places subject to high temp eratures (like the inside of a car parked under direct 
sunlight), or high humidity.
• Do not use the camcorder near strong electromagnetic fi elds such as near powerful magnets and motors, MRI 
machines or high-voltage power lines. Using the camcorde r in such places may cause anomalies in the video or 
audio or video noise to appear.
• Do not use or store the camcorder in  dusty or sandy places. The camcorder is not waterproof – avoid also 
water, mud or salt. If any of the above should get into  the camcorder it may damage the camcorder and/or the 
lens. Consult a Canon Service Center as soon as possible.
• Be careful to avoid dust and dirt particles accumulating on the lens or entering the camcorder. When you finish using  the camcorder, make sure to attach the body cap to the  lens mount and the lens cap and dust cap to the lens.
• Do not point the camcorder or viewfinder toward an inte nse light source, such as the sun on a sunny day or an 
intense artificial light source. Doing so may dama ge the image sensor or the camcorder’s internal 
components. Be careful especially  when using a tripod or shoulder strap. When you are not using the 
camcorder or viewfinder, make sure to attach the lens cap  to the lens and the viewfinder cap to the viewfinder.
• Be careful of heat generated by lighting equipment.
• Do not disassemble the camcorder. If the camcorder do es not function properly, consult qualified service 
personnel.
• Do not touch the lens contacts on the lens mount. Dirty contacts may cause a poor  contact between the camcorder and the lens  resulting in incorrect operation of the 
camcorder. After removing the lens, make su re to attach the body cap to the lens 
mount and the lens cap and dust cap to the lens.
• Handle the camcorder with care. Do not subj ect the camcorder to shocks or vibration 
as this may cause damage.  When using the shoulder strap, do not allow the 
camcorder to swing and hit an object.
• To prevent equipment breakdowns and excessive heating, do not connect  the supplied battery charger or AC 
adapter to voltage converters for overseas travels or  special power sources such as those on aircraft and 
ships, DC-AC inverters, etc.
Long-term storage 
If you do not intend to use the camcorder for a long time , store it in a place free of dust, in low humidity, and at 
temperatures not higher than 30 °C (86 °F).
Battery Pack
DANGER!
Treat the battery pack with care.
• Keep it away from fire (or it might explode).
• Do not expose the battery pack to temperature higher th an 60 °C (140 °F). Do not leave it near a heater or 
inside a car in hot weather.
• Do not try to disassemble or modify it.
• Do not drop it or subject it to shocks.
• Do not get it wet. 
						

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Handling Precautions
• Dirty terminals may cause a poor contact between the battery pack and the camcorder. Wipe the terminals 
with a soft cloth.
Long-term storage 
• Store battery packs in a dry place at  temperatures no higher than 30
°C (86°F). 
• To extend the battery life of the battery pack, discharge it completely before storing it.
• Charge and discharge all your battery packs fully at least once a year.
Always attach the battery terminal cover. 
Do not allow any metal objects to touch the terminals (figure 1), as this can 
cause a short circuit and damage the battery pack. Attach the terminal cover 
whenever the battery pack is not being used (figure 2).
The battery terminal cover has a [ ð]-shaped hole. This is useful when you 
wish to differentiate between charged and uncharged battery packs. For 
example, with charged battery packs, a ttach the terminal cover so that the 
[ ð ]-shaped hole shows the colored label.
Remaining battery time
If the remaining battery time displayed is not correct, charge the battery pack fully. Still, the correct time may not 
be displayed if a fully charged battery pack is used continuo usly in high temperatures or it is left unused for long 
periods of time. Also, the correct remaining time may not be displayed, depending on the battery life. Use the 
time shown on the screen  as an approximation.
Using higher capacity batteries
You can use the optional BP-970G /  BP-975 battery packs with this 
camcorder. However, as the battery compartment cover cannot be 
closed when using these higher capacity battery packs, you will need to 
remove it beforehand. Note that removing the battery compartment 
cover will render the camcorder mo re exposed to moisture, dust and 
foreign objects.
1 Slide down the BATT.OPEN switch and open the battery  compartment cover.
2 Push the latch at the bottom of battery compartment.
3 Gently pull out the battery compartment cover.
Regarding the use of non-Canon battery packs
• We recommend using genuine Canon battery packs bearing the Intelligent System  mark.
• If you attach to the camcorder battery packs that are  not genuine Canon battery packs, the remaining battery 
time will not be displayed.
Figure 1 Figure 2
Back side of the  battery pack Uncharged
Terminal cover attached
Charged 
						

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180
Recording Media
• We recommend backing up the recordings on the recording media onto your computer. Data may be 
corrupted or lost due to defects or exposure to static electricity. Canon sha ll not be liable for lost or corrupted 
data.
• Do not touch or expose the terminals to dust or dirt.
• Do not use recording media in places subject to strong magnetic fields.
• Do not leave recording media in places subj ect to high humidity and high temperature.
• Do not disassemble, bend, drop, or subject recording  media to shocks and do not expose them to water.
• Check the direction before inserting the recording media.  Forcing recording media into the slot if it is not 
correctly oriented may damage the recording media or the camcorder.
• Do not attach any labels or st ickers on the recording media.
• SD cards:  SD cards have a physical switch to  prevent writing on the card so as to 
avoid the accidental erasure of the card’s content. To write-protect the SD card, 
set the switch to the LOCK position.
Disposal
When you delete data on the recording media, only the file allocation table is altered 
and stored data is not physically erased. Take the ne cessary precautions when you dispose of the recording 
media, for example by physically damaging  it to prevent the leakage of private data.
If giving the recording media to anothe r person, initialize it (using the [Complete] initialization option for SD cards, 
A 45). Fill it up with unimportant recordings, and then initialize it again. This makes recovering the original 
recordings very difficult.
Built-in Rechargeable Lithium Battery
The camcorder has a built-in rechargeab le lithium battery to keep the date/time and other settings. The built-in 
lithium battery is recharged while you use the camcorder; ho wever, it will discharge completely if you do not use 
the camcorder for about 3 months.
To recharge the built-in lithium battery:  Connect the AC adapter to the camcorder and use a power outlet to 
power the camcorder for 24 ho urs while it is turned off.
LOCK switch